user
Backyard Solutions
1829 Medford Ave, Medford, NY 11763, United States
Appearance
Backyard Solutions

Comments
Ly
Review №1

Absolutely love the young women who helped me out. If you go there ask for Rayna. She is courteous and attentive. I really appreciate all the time she spent helping me. I had no idea what I was doing. Thank you.

Je
Review №2

Great service, excellent communication. I cant say enough about the customer service. I would highly recommend! Thanks again.

Se
Review №3

Very nice gentleman. Very informative. Looking forward to working with them when the snow melts

St
Review №4

I have called numerous times and no one picks up or returns my phone calls. I put a deposit down on a shed 6 months ago and still no shed

Jo
Review №5

Amazing service. Highly recommended.

Ja
Review №6

Lady wouldnt even bother to come out of her office to help us. Completely useless

Mi
Review №7

Very welcoming staff, I very much enjoyed my shopping (and playing) experience.

Do
Review №8

Communication is not good with this company nor is my job complete. I ordered a shed back on February 4th and was told 3 to 4 weeks. After 4 weeks and no updates it took multiple phone calls and visits to the location before I got a call back. Finally March 20th my install was partially done. Upon the construction of my shed the installers informed me all of my trim work was missing and not sent on the the order along with the touch up paint. I was then told this would be on the truck the following week meaning the week of March 24th. Another week goes by and no communication. I called on 3/31 and was told they would check on the status of my orders and the person who handles this is not in the office today and I would receive a call tommorow. Come 3pm on 4/1 still no call back. I call the office again and was told they don’t know why they person told me this the person handling my order is on vacation and they need to call the Farmingdale location. Need less to say they called for me and got back to me saying their truck broke down last week and my trim should be on the next truck. The quality of the shed is fine it’s the communication and time frame with the company that is the issues. So 3 to 4 of weeks is now going on 10 weeks and my job is still incomplete and still missing pieces.

BA
Review №9

Great Place, Great People

Information
2 Photos
9 Comments
4.3 Rating
  • Address:1829 Medford Ave, Medford, NY 11763, United States
  • Site:http://backyardsolutionsli.com/
  • Phone:+1 631-438-8020
Categories
  • Outdoor furniture store
  • Fence supply store
  • Playground equipment supplier
  • Shed builder
Working hours
  • Monday:10AM–5PM
  • Tuesday:11AM–4PM
  • Wednesday:10AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–5PM
Similar organizations
  • HomeGoods271 Rossanley Dr, Medford, OR 97501, United States