Id give these guys 10stars if I could. Everyone there is extremely knowledgeable, friendly and courteous. I was looking for a magnifier for my rifle and they didnt have any in stock but they went and got there personal rifles because he had what I was looking for on his. The vast majority of the gun shops in the valley all seem to be stuck up, rude and over priced. These guys are the opposite 10xs over. I can say with certainty I will be back!!
Super knowledge, expertice, and courtesy.....excellent customer service and assistance in running a background check, ammo sales and great general knowledge of the trade. Eric expedited my request, gave great advice and guidance to me and related to me as a person. Thank you Eric for your patience and kindness. I highly recommend this store for all gun needs.
Awesome deals and happy to help. 100% recommended
They have handled 3 purchases and have been amazing. Very friendly and helpful. Always willing to take the time to answer all questions and giving great advise on products. My go to store for all firearms and ammo!
Awesome experience overall, great service and prices. Went in with a budget and left with more than I came for, under my budget. Highly recommend
Bought my S&W Ez 9 and Canik 9 here, these guys know their stuff!!
If I could leave 10 stars I would. Black Flag is hands down the best full service shop in Southern Oregon. They go above and beyond to make sure you feel like family. From parts to assembly, the entire process was seamless. Even our puppy got some play time in with the shop dog while we waited. All in all, I don’t think we’ll be going anywhere else from now on. Black Flag Armory is it. Thanks guys, you’ve got a customer for life!
Staff is very knowledgeable and professional. Friendly with all their customers. Great inventory. Check them out for all your 2A needs
Lovely experience every time I’ve gone, knowledgeable staff and a very cool shop to spend some time in, I love that they don’t price gouge especially on ammo, also their custom shop has very qualified staff and a great turn around time. There’s always a cute dog in the shop too so that’s pretty fantastic
Had a great experience buying from Black Flag! Hands down the best gun shop I’ve even been too! Glad they’re local
James recently helped me get a hold of a firearm that I had been struggling to attain! The customer service here is amazing. Super fast response times and very professional!I will be keeping this shop in mind in the future! Definitely recommend!Thanks guys!
If you are looking for a conceal carry class look no further than Black Flag Armory partnered with Nate Rose. Unlike the other conceal classes I have attended there was actual training and drills out on the range to take the information they had given you in the classroom and turn it into hands on experience with your gun. Whether you have experience with guns or are a first time gun owner, I would highly recommend this class to anyone interested in getting their concealed carry.
Place was amazing. I took my shotgun to multiple places comparing sell prices and they gave me the best deal 🤟. Amazing people run the place and it Oddly has a really chill walk in coffee shop feel😂. I could not leave without giving their money back and walking away with two new guns ✊. Black flag rules.
They had what I needed when I wanted it. Nice set up. Not very big selection, but who does right now? They dont seam to price gouge either. Definitely worth a look. Great customer service!
I used them for an FFL transfer a few weeks ago. The process was very smooth and headache free, Ill be using them again for sure.
The staff alone! Knowledgeable and answer any questions you have! Sam always gives me sound advice and genuinely a great all around guy!! They have a great selection of firearms, parts, tactical gear, sights, and suppressors!! Make sure you check them out!!
I love this place. I have been there a few times now. The staff is friendly and very helpful. A lot of the stuff I was looking for was right there. Didn’t have to wait for it to ship. I highly recommend this place.
Best place in medford to go if you want to learn about the weapons you are buying. Dont take your used firearms anywhere else but this place. Most likely the best fireaem dealer in southern oregon.
Good, local, family business that I’m proud to support. Awesome service. And a great place to shop - awesome selection of only the finest stuff.
2 Great experiences at BFA now. They helped me pick out just the right pistol, not the most expensive. And very recently they helped me understand and select a long gun and scope which was a very good deal. For me, what made the service exceptional is that they cater to raw novices as well as experienced marksmen. Apparently they get a large proportion of their business from novices and it shows; they patiently worked with me on my dumb questions and did not take advantage of me. Great selection and quality for the size of the current shop. Highly recommended - support your local independent business.
Great friendly atmosphere. Very helpful no matter how small the problem is.
Nice, helpful, welcoming people. Knowledgeable. Cool store.
Great place. Exceptional service. There was a really cute dog hanging out inside too.
Im not what you would call a gun guy but I know good service and a great business to support when I see one.
Good service but terrible price gouging on ammunition. Unless you truly believe manufacturers have hiked up prices 4-5x what they were before (for example, 9mm used to be .12 cents a round, now black flag is selling it for .48 cents a round), they are seriously raising prices and making a killing on people desperate for ammunition. I have listed a few more prices below so you know to buy online if/when you can find it cheaper.Steel 9mm: .38 cprBrass 9mm: .48 cpr223/556: .58-.62 cprPerhaps this is truly what it has come to, but these prices are astronomical.
I dont think I have ever ben to a gun store that didnt have anything I ever need and took them 2 months to get me 2 mags on order I would have to say I am being generous with 2 stars all bad experience so far and I keep trying to give them a chance and the out come is always the same
You know that feeling when youre trying to learn something new and exciting and youre treated like you should already know and therefore youre incompetent? The folks at Black Flag are the exact opposite. Every experience Ive had has been welcoming, helpful, and knowledgeable. I wouldnt choose anyone else for my 2A needs, and neither should you.
Just purchased a used Walther pistol there. Good products at a competitive price. The guys there are extremely nice! Great customer service, no attitudes and a willingness to help you find what your looking for. A true hidden gem in the Rogue Valley. Ill be giving them any business I can from now on.
Last week I was looking for a particular ammo and I called everywhere, I mean everywhere and then I got ahold of this place and they made a customer for life...they gave me, not sold me, but gave me exactly what I was looking for...and Baby it worked B-E-A-UTIFUL, I hope to be there every Friday (they get ammo in) to give them my money and business. even though i am disabled and its a trek for me, its hard to find good service, especially when most all of the locally owned gun stores gouge ammo prices by 3 to 5 times the going rate or even more - hell man i went to one shop that wanted $50 for 275count 22lr and another that wanted $125. for 50count of 45 long colt and another that wanted $35 for 5 count 410., you gotta be nuts to pay those prices, never again.... BLACK FLAG HAS MY BUSINESS AND THAT BABY IS A FACT.............Robert James Antone
These guys are on top of it! Very friendly and always ready to make the experience fun and enjoyable.The were willing to meet me at my convenience to do a private transfer when there were no other places available or open at the time, they were happy to meet me after 7pm to do the transaction. 2 weeks later, I received a HAND WRITTEN thank you letter! They even remembered the conversation we had about meeting up to go shooting sometime.On the way out, we were offered a smorgasbord of glock memorabilia and gear!Highly recommend for all of your 2nd ammendment needs.
These guys went above and beyond.. spent nearly 2 hours with me (a first time gun purchaser) going over everything to help me feel comfortable, and get the right gun for me. Everyone was so nice and helpful, the shop is really cool.. and I look forward to taking a CCW class with them soon.I drove almost an hour to visit this shop because of their great reviews, and I will continue to do so for anything I might need!
After visiting several firearm stores, I picked Black Flag, because the place was comfortable and staff were very helpful. They did a custom build for me, plus some cleaning. The service is excellent. Walking in the door is unique .. just go there, and I think you will understand.
Nice and helpful group of people, need more ammo on ammo drop Fridays
Went in to this place to buy a firearm. The staff there were friendly, knowledgeable, and efficient. I was amazed by how quickly they got me in and out and even with a free box of ammo. Shop was clean and organized. I left very pleased. A week later they sent me a gift for shopping there. I wasnt expecting that which was pretty cool. So heres my gift to you. Go there to buy a firearm. Dont waist your time anywhere else.
This does not fit the stereotype of the typical Gun Shop. All of the staff is very patient and knowledgeable and answer all of my questions with enthusiasm and objectivity. Lowest FFL transfer fees around and they can order just about anything you need and dont judge you even when what you are buying is seemingly excessive. They give fair and balanced advice and let you make your own choices without condescension. I have visited dozens of gun shops in multiple states and this is hands down the best Ive ever experienced. They have certainly earned all of my business and referrals.
Went In thinking I was going to order online and came out with a g2c. Still needed to order but came in thinking one price and they helped me get cheaper and just as good. I am impressed. Thank you so much. Now just need to wait a week for the gun
I will tell you this. They will do what ever than can to make it right. I purchased a gun on gun broker. It arrived in perfect condition but was missing some of the accessories noted in the listing. The owner cut me a check directly for the items I was suppose to receive. He even threw in some free decals. These are the type of people you love doing business with. Will buy from again. A+++++++++
First time shopping with Black Flag recently and I will be a return customer for sure. Great group of easy going, knowledgeable and service-oriented guys - Eric specifically was great to deal with. Theres no comparison with other gun stores. Very impressed with their helpfulness and follow through. Support this great local business!
Had the Glock I wanted in stock. Could not find it anywhere else! Also very cool high end place
Black flag Armory has an excellent crew who know what they’re doing, they know their guns, they know their law, and they treat people with respect. I highly recommend them!
Amazing service made purchasing my rifle simple and stress free. Have already recommended multiple people and followed all social media. Thank you for the amazing customer service and knowledge of firearms.
The guys at BFA are super knowledgeable and friendly! You can tell they definitely like what they do!
Came in on Black Friday for the first time, luckily it had died down from the craziness earlier in the day. Eric was very patient and knowledgeable while helping me put together a build and with all of my questions. They all seem like passionate people willing to help where they can. Lowest FFL transfer fees I have found yet in the valley, so that is a plus as well! Will definitely be doing business with these guys going forward!
Definitely recommend BFA! They definitely know there stuff, very polite, and extremely helpful. They answered every question I had and helped with my purchase very quickly.
My dad went to sportmans with me to buy me a pistol as a gift. One of the guys behind the counter shouted and said i had a suspended license which was a complete lie infront of alot of customers which was scary to me because i feel like he would bumble a situation where someone who was trying to buy a gun illegally could. This store is way cooler and the people do not over react to patient people who are not scared handling the weapons. And despite its small stature has had the most consistency with having ammo stocked in medford. They also give the best prices on selling used guns
John was amazingly helpful. So professional and competent when answering all of my questions and arranging the work I needed done on my gun. Thank you!
One of our favorite places. Customer Service and knowledge is amazing and they can get almost any gun one desires. Thank you....
Limited gun and anmo supplies. Several ammos and guns were not available. I tried to contact them via email. No answer from them after I ask the gun information. Inside of the gun shop is dark - difficult to see. Staff were indifferent and unhelpful. I will never go there again.
Very helpful, personable and professional team. The firearm selection was excellent as well.
Best gun shop around! Truly a good bunch of guys and gals set in a super friendly environment ready to assist with all aspects of firearms purchase, accessories, repair or just advise. There is no need to go anywhere else, they have everything you could ever want, including donuts
I have struggled to find a good gun store in the valley for so long. I understand that trading guns can be a lose-lose situation at many gun stores. But at the same time finding a reputable gun store is worth it. Upon entering, I found the store to be very welcoming. I was offered complementary coffee while I waited. The customer service was great and I plan to make this my primary gun store. Id highly recommend these guys over the other gun stores in the valley.
Nicest people, have great conversations about firearms 10/10 best gun store in Oregon
Super knowledgeable and helpful! The store itself is very nice, and it lends itself to spending time there browsing the merchandise. I was even more impressed by the staff. They are low key and friendly, and you do not get the standard gun store ego when speaking to them about products. They clearly know their stuff, and walk the walk. They could not have made my firearms transfer any easier, and have earned my business. You are doing yourself a disservice if you do not go to them first for your firearms needs.
Always a great experience at black flag!
Excellent friendly service. Ordered my firearm and it came in very fast. Received a call as soon as it got to the shop and picked it up at my convenience. Staff answered all my questions on other firearms and gunsmith work I was interested in. Pricing is very reasonable if not lower than most other places I looked at. I will definitely be back when I decide to purchase another firearm!
Everything went SUPER smooth. These guys are very professional, have a really nice showroom, and lots of accessories. Great spot.
I purchased a rifle build kit from them on 3/1/20 among other things. Spent $500. Come to find out my build kit was missing multiple items including the (BCG) bolt carrier group. I called speaking to John. He insured me he would have in shipped out priority mail he said. Now 3/18/20 I havent received any mail! They wont return calls. Left me in the dark. Never doing business with them again. Horrible experience.
This is an amazing local company. Will continue to shop and support Black Flag. The guys in there are great
This place is great! Super laid back and unimposing store. The person that I dealt with was super knowledgeable and was eager to answer my questions. I ended up ordering a custom firearm and I could not be more satisfied with my experience! A+++ I cannot recommend Black Flag Enough!
Professionalism, superior customer service, the right attitude and willing to help. They had competitive pricing and two day shipping, which was a nice touch. Brenden did a terrific job with facilitating my purchase, his attitude alone on the phone brought me to the store. Received a hand written letter/decal sticker in the mail afterwards which was next level customer service and marketing. Looking forward to doing business with them again.
My son and I went in to the store the other day. There were so many customers that there was hardly any room to walk around or stand. I was on a mission with a purchase in mind so I let the crowd thin a little bit. Regardless of the number of customers both Erik and Riley asked me if we needed help. I told them I was going to buy a lower but was willing to wait until the crowd thinned. My son is 8 and got bored fairly quickly. I wouldnt let him hold everything in the store even though they were more than willing to let him, but he needs to be respectful and considerate of others and hasnt learned how to pick up or hold a fun in a small crowded store. Overall they were very friendly, approachable and understanding of my son who got to be overly enthusiastic about spinning around in their chairs. The prices are more than reasonable and I will be going to them again in the near future!
Love these guys. Just moved to Southern Oregon from out East. These guys made me feel right at home. Ordered a firearm not in stock on Friday got it on Wednesday. They earned my continued business.
Great prices and amazing service you won’t find anywhere else. It was a pleasure doing business here and I can’t wait to come back.
Really cool environment and awesome people working there! Excellent prices and the staff is always friendly and willing to work above and beyond to help you get what your looking for.Definitely my go to spot, check them out!
I had a great experience at Black Flag. James was welcoming, easy to talk to and wasnt forceful with his opinions as Ive experienced at other gun shops. Eric helped me get exactly what I wanted and it came in quicker than I expected. I was really won over by the feel of the shop both in the staffs demeanor and the theme/decor. Also their prices easily beat the local competition. Its a good group of guys, I will definitely be shopping there again.
The folks at Black Flag Armory are straight shooters for sure. They stand behind their products and any issue you might have with a purchase they will make it right!
Simple and humble people to work with unlike other gun stores in the area prices are fair and customer service is great 👍
I love this store and you should buy all your firearms there. Eric is an amazing man. Black Flag Armony is honest and has 100% Integrity. Great place for all your shooting needs and accessory needs. The best place in Medford Oregon.
First time buyer with this company and I must say, it was well worth the visit. Very pleased with the service I received here. This is one of those companies that I could see going big in the near future with how reasonable their prices are. I would and definitely will, recommend this company to others.
I sold 3 guns to these guys and got more then fair value for them. No one else would give me close to what I wanted. I also had them order me a couple of firearms that only took a couple days to get. There is no chance I go anywhere else to buy or sell firearms. I own 2 restaurants in Southern Oregon and know good customer service when I see it. John and Eric are really nice guys & I highly suggest giving Black Flag Armory a shot( no pun intended ) when buying or selling firearms.
Extremely knowledgeable and helpful. I ordered a firearm in and they had it within a few days, priced competitively, and all in good order. The staff are friendly and on point. The store itself just has a charm to it. These guys know what they are doing.It just feels like the staff actually enjoy their jobs, and they arent just in it for money. You can tell they care. It is never just a sales pitch to them.
The staff at Black Flag are very knowledgeable and go out of their way to help you. Eric has been awesome, he helped me purchase my Sig P320 and Todd helped me find my DB15. This local armory is friendly, knowledgeable, and really want to assist their customers in finding what fits their needs.
I bought a Sig p365 from this place a little over a week ago. It just happened to be chance that I chose this shop, as it was the first to get a p365 in stock. I’ve been told by a lot of friends that this is the best gun shop in the area. I now know why they have the reputation they do. They were not only very friendly while I was picking up the gun but also sent a nice thank you letter and email. This is something most companies would not do. They have shown to go above and beyond to make their customers happy. I have also compared their prices with online prices and have found they are very affordable as well. I will definitely be doing business with them again in the future.
John and Eric at Black Flag Armory are deeply knowledgeable about all aspects of firearms. They specialize in securing and providing hard to find guns. They are honest, caring and very generous with their knowledge and support. .Theyre really good human beings. I highly recommend them
Wish I knew about these dudes sooner.Super friendly, love the vibes, nice and chill.Ill be going through black flag for all my future firearm purchases.You should too.
Black Flag Armory is wonderful. The whole staff is great, I personally worked with Erik and he was the best. I am new to the gun world and they answered all my questions. They truly did me right and I will always go to them for my armory needs!!
I walked in and they became instant friends. These guys know they weapons and no matter how many questions you have they will answer them without you feeling like they dont want to. Very nice selection of firearms and other accessories. I made them my permanent firearms dealer you should to. Thanks Black flag armory!
Was looking for a shotgun that I couldnt find around the valley & Black Flag Armory found it for me & ordered it. Arrived when they said it would. Very friendly & helpful crew they went above an beyond service. Thank you BFA will be back for future purchases & Im loving my new shotgun!
Service was great! Black Flag made my first experience with a gun store less intimidating. They showed that helping the customer is their first priority and they value my business. I have already recommended them to others. Thank you John, James and Eric !!
Great group of guys that’s know their stuff and are very helpful.
Great friendly customer service from very knowledgeable people. Had gone in there several times before purchasing my final product and they were patient with me through the whole process. Would recommend this store to people just getting into Firearms as well as seasoned enthusiasts.
The guys at black flag armory are very professional and helpful during the build of my AR and it only took a couple of days! My expectations were exceeded once I had the final product in my hands very pleased! I will always go back to them for my future builds!Thanks guys!
I was a first time gun purchaser and pretty intimidated to even walk into a gun store for the first time. The staff at Black Flag Armory made me feel welcome right away and answered all my questions. They listened carefully to me and gave me lots of options to meet my needs. I got just what I was looking for without getting pushed into anything more or less. It was truly a pleasure doing business at Black Flag Armory and I will consider them my gun store and would highly recommend them to anyone from beginner to enthusiast. Thank you!
Great products, great prices, quick shipping, and awesome customer service. I ordered a rifle and called the next day when I noticed the transaction didnt appear on my account and customer service answered immediately. They informed me that they were on top of it and it was my FFL that was lagging. Asked my FFL to check their email and an hour later I got a shipping confirmation from black flag armory. I will definitely be purchasing from them again and will recommend to others. You guys rock!
Wonderful staff that are friendly and knowledgeable!!! I got both of my guns from black flag armory!!
Great little shop that has plans to expand. They don’t mind to chit chat a bit and seem to offer Legit high end custom work. 👍
Always an amazing experience with Black Flag Armory! They are honest guys and will give you the best deal and price that they can. Just bought another pistol from them and appreciated their customer service and working around my hours I had for work! They are a top-notch establishment and will only be doing my business with them for guns.
Critically underrated spot for your firearms needs. The owner was very knowledgeable and patient. I am just getting into guns so I had to hit him with some of those classic New User questions. He handled it very well and I didnt feel stupid or looked down upon at all. Whether youre a seasoned gun owner or someone trying it out for the first time, I HIGHLY recommend this shop.
Came to BLA just to do some window shopping and asked where other stores are. Went to three other stores and didn’t really get any help. Not nearly as friendly. Came back and realized that non of the other places were going to be as helpful and friendly. Eric and John are very knowledgeable and even more friendly. I’m not going to any other place.
This place rocks! If you ever need a firearm go see these guys. I made them my permanent firearms dealer. You wont be disappointed and they have friendly staff and a great selection of weapons.
Black flag Armory is great to work with. He found exactly what I was looking for. Stayed in touch through the whole process and was very helpful answering all my questions! Definitely will do business with again.
I would highly recommend Black Flag to anyone in the market for your armory needs. They tracked down what I was looking for and had it to me in two days for a better price than anyone else. Great customer service, really nice to work with. I will be back.
The staff is amazing and very helpful. They will go the extra mile to help you with your build and find the right parts. I cant say enough about the staff and the product they sell and great Prices. Thank you Black Flag Armory,you guys make the 80 mile drive worth it.
Best service Ive had from any shop in Southern Oregon. They will be my go to shop from here on out. Very friendly and personable. Great Prices and outstanding service. Thanks, Black Flag Armory. See you all again very soon.
The guys at Black Flag Armory were very helpful in finding the Lynx 12 gauge I was looking for. They ordered it promptly and it arrives as scheduled. Thanks for all your help! I will be back soon!
Some of the most knowledgeable and helpful guys Ive ever known. They made me feel at ease even when I asked seemingly insignificant questions. Definitely want to do more business with them in the future!
I cant say enough great things about Black Flag Armory and the guys that work there. They are extremely knowledgeable about firearms and have been more than helpful whenever I come in with my many questions. Ask them their opinion and theyll give you an honest answer. Head on down to Black Flagand tell them Mike sent you. You wont be disappointed.
I recently went to this store and had the most wonderful experience with the staff. They were very helpful. I was selling some gun stuff and was pleasantly surprised at how honest and fair they were to deal with. I felt respected and valued during our exchange and at no time did I feel I was being taken advantage of or ripped off. They gave me a very fair price for my goods and even took the time to order me some new ammunition. There are only 3 or 4 places in the Medford area where you can get an honest deal and Black Flag is right there at the top of the list. I can honestly recommend anyone looking for anything to do with weapons go to Black Flag, I know I will be a repeat customer. Thank You Black Flag Armory for keeping fairness and morals alive!
Walked into Black Flag with a basic idea of what i wanted and walked out confident that i bought the right gun. Very knowledgeable, no pressure to buy, but easy once you have all your questions and concerns answered. Will buy all my guns here for the simple reason that i trust their knowledge and advice. Keep it up!