Friendly staff, excellent service and they offer Winter Storage! This team goes above and beyond like no other shop Ive ever been too. Check them out for any of your motorcycle maintenance, service or storage needs.

Just bought a motorcycle from this dealership and Keith is a really good person who knows his stuff. He guided me and was very helpful. Super friendly and they are always ready to help.UPDATE: Keith is super helpful after the sale is complete.. after about 2 weeks of owning my motorcycle I had a minor accident which involved the motorcycle falling down when I was trying to reverse it in a tight space. And broke the mirror... Keith was so helpful as he took the additional time to look they his stock to see if he had a spare.. so that I could buy it..they had the 2016 diavel carbon mirrors which were better than the mirrors I had..and look so good on the Diavel..

Extremely reliable team that offers only the best service. They are the only ones I trust with my bike. Sean, the mechanic, has never let me down. My bike runs better every time I bring it there.

They got me in quickly for brake service on short notice. They squeezed in the chain cleaning service too while I waited. Very quick and did a great job. I bought my Triumph Tiger from them back when they sold Triumphs and bring it in for recommended service intervals. Theyve always done a good job within a reasonable or quick amount of time. Good staff too. Thanks guys.

Today I swung by Riverside Ducati to check out some Dainese jackets. The Parts Manager Keith helped me out and found me a jacket that fit me really good. Thank youIt’s nice to have a shop in Greater Boston and New England that has a huge inventory of Dainese riding gear for all types of riding.I also checked out some of the bikes and was impressed with the new sales floor layout. Impressive

Service people were very knowledgeable but seemed like in a hurry to serve me and do something else it looked like they didnt want to be bothered im giving a 4 star cause they were knowledgeable and answered every question.

Ive had great experience at this store!!!Bill and Chris answered every question that Ive had with detail and patience. FYI I was there 4-6 times before I buying anything. Every time I was treated with respect end exceptional customer care. No pushy salesman here! Best experience Ive had out of all motorcycle stores in the area hands down!

They dont always. . . or ever have the off-road parts and gear I need, but theyre happy to order. I recently purchased a helmet and several motorcycle covers and their prices were very reasonable. Leaps and bounds friendlier than their sister shop, Parkway Cycles.

I have been a happy customer of Riverside for over 3 years.This afternoon I stopped in, and Keith noticed that my tires looked greasy from the auto-detailing I did couple days ago. He noted that its dangerous, and I realized just how slippery it is. He was very kind and took it to the garage, hosed it down with water, soaped it, air dried, and sprayed some brake fluid to make it stick. It took him 20 minutes, and he didnt even ask for money. I had a safe ride home, and I am very much in appreciation of Riversides care for safe riders, and just how they take care of their customers. Thanks again!

The guys here were all great. I appreciate very much being able to see the tech working on my bike. They have complete transparency.

Great staff. Willing to go the extra mile to help you out. Great inventory. Good deals. Worth it to check out if you are looking for a bike

Dealing with the dealership was the worst experience ever.

I would not send anyone I know here for service. There is only one service advisor and he does not return emails or phone calls as promised, does not keep his word, never apologizes and makes excuses while claiming he doesnt want to waste your money but has no problem wasting your time even when there are no other customers there. I had to leave work just to get an estimate that to this day has not been completes and emailed to me as promised but paid $172 just to get my back out of there. Even his own staff had to apologize for his ignorance and I feel bad for the technician that is losing work because of this. Shame on Ducati.

Tom at the parts department is a professional !I ordered a center stand for my Triumph Tiger 800XC and needed it to ship that same day (Monday) as the Tiger was to be shipped to Seattle on Friday. Tom shipped the center stand and I received it on Tuesday. When installing it on my Tiger I discovered that 2 small parts were missing. Called Tom and he was able to ship to me the 2 missing parts which I received on Wednesday. I installed them on the Tiger on Thursday and was able to ship the Tiger on time to Seattle. Real service, real people - I would highly recommend their parts department to any client, local or not.Tom - Thank you again for everything !!!Ron from Long Island NY.

Purchased a 2014 Triumph Thruxton here. My entire experience at this shop was excellent. I first met Carlo who was very friendly and helpful.He was never pushy and always excited to help me every time I came in. My interactions with him pretty much sold Riverside as the place I was going to buy from.I came back ready to purchase and was introduced to Rob T. Rob handled the transaction and the finance piece. He went above and beyond several times. I had a few unique things to add to the mix and of course I wanted to take the bike home yesterday. He put in time to work with the banks to get me a great rate. He went back and fourth a few times on my behalf. He also went above and beyond with the registration process ( out of state). Finally, I needed some gear but the shop was closing. Two guys( forgot names sorry) stayed after for an hour to help me get new gear so I could ride the bike home that day. The gear they helped me pick out is awesome. Glad I was able to talk to them as the gear I was interested in would of been a poor choice.Everyone I encountered at the shop was passionate about what they do. I think that is the number one reason why this was such a great experience.

Just got my first bike there. The R3, its a small little thing to get started and learn from but I wouldnt change it for anything. The experience there was great along with the service. Highly recommend this spot to anyone.

Just joined the Ducati family this week with a Scrambler. Keith went out of his way on multiple occasions to help me finalize what I want. No pressure shop, great showroom, good communication. Very happy. Thanks.

I bought my Ducati Multistrada from Keith when he worked in Beverly—I came for service to the former Somerville site, and the service and help was great—every time. Since the move, something had changed—no one seemed happy, they were short-staffed, they couldn’t do inspection stickers, the otherwise great communication that I was used to fell off, and it took weeks to fix a master cylinder—without any calls or expectations to update. I didn’t see Carlo—who always had a friendly comment or greeting...maybe it was just the move and now things are better, but I’m a bit relieved to see from the other, recent service reviews that it wasn’t just me...now Spring is coming for my yearly service, and it is a drag to think about going to Beverly...I actually have considered trading in my bike for something where I’ll have a little more flexibility with finding good, local service...

If youre looking to hop on a new bike, this is the only place Id consider. Friendly and knowledgeable staff, great selection, new and improved storefront. After shopping around, I chose Riverside and have bought two Panigales from them so far. Service department is top notch also.

If your not a fussy buyer know what you want and dont care too much about service this is the place for you . As for me I bought a new bike there this year that was presented to me not prepped and dirty . I have had it back there to fix fix things like the horn and blinkers which should have been caught during the prep. No idea how they put a sticker on it . 6 months later I am still chasing them to fix things that should have been gone thru before they even let me take the bike. Their attitude now of coarse is one of avoidance . I am not a difficult person. The new owner and manager Carlos partnered with must have been done out of desperation. A couple of years or and Ill bet they will be out . Buyer beware.

This place is for people who are serious about motorcycles. The staff is excellent, the owner, Carlo, is a no-nonsense expert and motorcycle afficiando with years of experience. And the service department is top-notch. They do not do a hard sell, - rather, they are respectful and informative, timely and dependable.

I worked with Josh while looking for a new jacket/gloves/boots and he was very helpful in the process. He helped me fit my jacket and talked about the different boot styles I was interested in as well. 100% would go back again.

I rarely post reviews, but after being a long time service customer, I have to in this case. They held my bike for 2 months while they tried to get a few carb parts. After a month waiting on back order, they called me and suggested I order the parts myself from Cycle 128! I got them via mail in a week no problem. No issues with backorder status. If Cycle 128 got them, why not them? Then of course I had to hand deliver the parts myself to Riverside. My take: no attempt to get the parts themselves from 128; little effort to help the situation with alternatives or in in timely fashion; no apology for the long wait,; no apology for the leg work I had to do. Finally: no concept of helping or retaining a long time customer. Id say service help in the spring busy season is vastly understaffed. Ill be finding another service dealer.

Expert service. Fair prices. Wont take my Triumph anywhere else.

Got a scrambler deasert sled from Riverside motorsports. Keith was very helpful and respond very quickly to any emails or questions.the whole purchase experience was very good with no pressure on Keith side and he was very patient with the some delays on my side during the whole deal. Thanks again

Wow, you guys are the best. Good, fast service at very resonable prices. Helpful suggestions for solving problems and always willing to go the little bit extra to make the visit a pleassant one. My favorite dealer in the Boston area. Thanks Guy

Excellent MC shop, service has been great and everyone friendly. Thanks for taking over my SS Motorsports service policy and treating as if I were a long time customer. Been there too for a couple open house times great job. Just sorry you are so tought to get to from South of Boston. Ride safe all, George Ward

Searched Google for a Triumph dealer and found this place. Sadly, they lost the brand years ago and no one has bothered to update the site........Wonder why that would be

Everytime I take my bike to get worked on they dont just do the work asked of them they do the little things like cleaning up my kick stand so it swings easier. The little things make the biggest differences. Thank you!

Chris Piacentini, the financing manager and a salesman at Riverside Motorsports, forged my signature on a credit agreement. The management at Riverside Motorsports were involved in getting my original credit agreement reinstated, and Keith was great in this aspect. However, Chris is still employed at the dealership to bring havoc to your life. My credit score was severely affected by the forgery. If you want a motorcycle and a 3+ month headache, go see Christopher Piacentini.

Didnt feel at all like they wanted to business with me, was looking at a 899. But Chris the salesman said they dont really do used bikes and wouldnt take my 2015 R1 as trade. Its to bad, they have pretty good deals, but lousy customer service.

Great sales experience with the team. Cant wait to see the new store

The sell manger there is just so rude. I was already in the bank, ready to get check to buy that bike. but after I called him. I decided not buying a bike from him. He was like I dont care how you feeling there always some people will buy this bike. just a bad experience.

Riverside Motorsports service area can be really busy sometimes, but once youre on their schedule --- BAM! I dropped my motorcycle off a couple days early, and it was done the next day anyhow. With fresh tires and some suspension work, I couldnt be happier - tires, brakes, and general feel are all amazing. They initially suggested a particular tire, but changed their recommendation after a short discussion about my riding style. Like I said, Im more than pleased.Its also a great place to check out the newest offerings by some great brands, and get anything from a large selection of parts, tools, and all sorts of gear.

Extremely helpful staff that took the time to walk me through the process of choosing the right bike for me. Same was true for the staff helping out with the gear and accessories.

So my 2013 Scrambler stopped working on my way from Maine back to NY. I ride with tools so I called my dealership on Long Island to see if they could help me diagnose the problem. Not helpful. I saw that Riverside Motorsports was the closest Triumph dealer at about an hour away. Spoke to T.J. to give him a heads up that I was going to get towed in. He suggested we troubleshoot first. After about 10 minutes on the phone, they suggested vapor lock due to a flooded EVAP canister. After disconnecting a couple of tubes. the bike was growling like a Scrambler should. I was back home in time for dinner. I offered to buy T.J. and the dealership lunch, but he said he couldnt accept that for doing his job. He said the best thing I could do is pay it forward. These guys are top notch in my book! Also, dont overfill your gas tank!

Got my hypermotard here. The new location is so much nicer compared to their previous shop. They sell nice merchandise and add-ons. Their service department is always friendly and forthcoming. If I ever want another Ducati its definitely going to be from riverside.

Riverside is the only motoshop in Boston worth going to. They have the right bikes and gear, no junk. Carlo Hansen is the owner and hes on premises all the time - this is a big factor in why Riverside Motorsports runs so well. Carlo been riding for 47 years and he knows his stuff. (There is one other big shop, but its so crooked and underhanded you cant do business with them.) As a motorcyclist of more than 30 years myself, I can tell you that a good shop is just as important as the brand of bike youre buying. Go talk to Mr. Hansen, hell set you up right.

Always friendly, good choice of accessories, perfect service on my bike.

Brought my bike in for a standard tune-up and fix to brakes. When I got it back, a few days later the seat fell off while I was riding because it wasnt properly attached and missing some hardware. I replace some of the hardware and in the process removed the saddle bags. I found the long bolts that attached the saddle bag were severely bent. One actually snapped off. If they didnt do this to the bike, they sure didnt tell me or replace the parts. Dangerous mechanics. Buyer beware.

I went to get my kawasaki ninja 650 looked at for starting issues. Complete incompetence and they just threw parts at it - they were ultimately unable to fix it and still charged me ~$600 - they diagnosed starter motor replacement, then did a leakdown test AFTERWARDS, which they then said theyd have to take apart the engine because there was a 90% leak for another $300. Finally took it to someone competent instead and all it was was a faulty torque limiter gear - which I replaced for $65 and now it runs like perfect.Ultimately, the fact that the shop manager covered for the mechanics total lack of ability shows you how horrible their service is, at least on Kawasaki motorcycles.

These guys royally f****d me.I came in to get my bike worked on for an insurance claim, then decided to take it elsewhere. The guys wanted not just money for the technician time to show the bike to the insurance adjuster (which would have been understandable) but they wanted 10% of my insurance check. They also decided to only mention this AFTER the bike was in their possession. Complete crap, shitty and very shady service and people.Would never go back. Scammers.

Highly recomended for Ducatistas😎

Have always had a friendly experience with parts, maintenance, and sales departments with timely service. thanks

Bought a bike from these guys - had a few financial questions, made 4 calls that all went unreturned. Finally called back the day before the bike was ready, answered after the 3rd try. After telling the associate about my displeasure and how I wanted to cancel the transaction, he finally answered the questions I had. He then promised a gift pack as an apology for a weeks worth of unreturned calls. Next day, guy was nowhere to be found, along with no gift pack as promised. Called back and spoke to a manager, and he seemed unconcerned himself. Spoke highly of the reviews of other people, but this did not help my case. Disappointed with my experience.

Carlo was very helpful and knowledgeable.

Looks to be closed for good.

I have purchased 4 motorcycles from here if it wasnt for Carlo I would take my business elsewhere.

Awful customer service, will never return!!

Thanks so much!

Poor customer service, rude employees. theyll take your money and run!

Nice motorcycles friendly

Good service.

It is only Ducati now. :(

Great sales personal

Excellent place!!!

Poor service, awful website.

Great people

Friendly people

NICE!

You guys rock!!!!

For ducatti owners only