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VOLSAR Automotive Service, Inc.
16 Mystic Ave, Medford, MA 02155, United States
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VOLSAR Automotive Service, Inc.
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Ni
Review №1

I love this place. Theyre honest and wont have you do work if its not necessary. I have been with them for over 9 years. I would travel to them if I moved just because they take such good care of us. Thanks guys!

An
Review №2

I went here to have them check my car after a faulty jump start. They couldnt find anything wrong with my car even though the radio was clearly not working. They ended up not charging me after I argued about it, which I thought was fair since they didnt find anything wrong. They did give me a quote for replacing the radio though, but the price was outrageous with almost $200 for labor and $500 for a part. However, it took me about 10 minutes to replace the part myself with only $50 spent for the part from the junkyard. For that price they should be cleaning and detailing my car. They also werent sure which part was damaged, when I figured it out myself in a few minutes. It just seems like every other shop in Boston - a shop for people who have minimal experience working on their own car that do not know how to change their own oil.

Sa
Review №3

Attentive to detail. They were overbooked when I visited.

DG
Review №4

I had a very good experience at Volsar! Not only did they complete the services requested in a timely manner, but they were considerate about the vehicle. When I received the car back, it had a floor mat, seat covers, and more. The price was beyond fair aswell. I would recommend Volsar to anyone locally looking to have their vehicle taken care of and worked on professionally.-MarkFrom one business owner to the next!

Co
Review №5

A reliable and experienced classic FJ cruiser mechanic is hard to find in Massachusetts, Gus at Volsar Automotive is one of those rare few. He currently works on multiple land cruisers of varying vintage and conditions including my 1967 FJ40 with a Chevy V8. My truck is not too original compared to the others, it has a solid frame and it drives but it has been pretty modified by previous owners. Gus is guiding me through replacing those hacky mods with high quality solutions and starting us on the rolling restoration path to bring back that classic cruiser character.Gus has done a lot of work off the clock for me on this truck. I can tell he is really passionate about FJs and helping me take my cruiser to the next level.He does a really good job explaining everything he is doing. I hope to someday to understand my cruiser like he does. So far I have had general maintenance done, carburetor adjusted, beautiful custom engine mounts installed and he has made a whole list of other items to address to improve the truck that I want to check off.For the time Gus puts in and the quality of work the value is incredibly fair. I highly recommend Gus and Volsar for your classic Land Cruiser repair needs if you live in the greater Boston area / Massachusetts in general.

La
Review №6

In the past, I have found it to be rather unpleasant to speak to mechanics given that it often feels that I am being spoken down to or being given an unreasonably high quote. My experience at VOLSAR could not have been further from this. My car battery died and I contacted this shop to get a quote. George called me back exactly when he said he would, and gave me a very reasonable quote. Not only that, he was also incredibly kind and took the time to answer all of my questions. He ordered the battery for me this morning, and it arrived this afternoon. I had my car towed there around 3:10PM and got a call from the shop around 4:10pm saying the car was ready to be picked up. When I arrived I interacted with Gus and he was also very friendly and helpful. In the end, the repair was actually slightly less expensive than I had originally been quoted, and I was able to drive my car away with no issues. It is so hard to find an honest, reasonably priced, and reliable mechanic and I can say with confidence that this shop ticks all three boxes.

Ke
Review №7

Very good experience. Came in looking for tires, balancing, alignment, etc. Gus and George got me in quickly despite short notice. They fixed an issue with the washer reservoir while they were at it and alerted me to issues with the rear brakes. Fast service, good work, fair price -- theyre total professionals.

Iv
Review №8

Going to an auto mechanic shop and asking them to check on your car is like going to the barber and asking him if you need a haircut. Their livelyhood depends on fidning (or inventing) fixes, the more the better. Thats why most people dread going to repair their cars because it will almonst certainly be more than they budged for. That had been my auto mechanic experiences before I visited Volsar.George changed that experience at Volsar for me.. He told me exactly what it needed to be done on my brakes and fixed them propmply. I was sitting there, waiting for my car to be fixed, and just observing how he interacted with the rest of customers and witnessed something I had not seen in any other auto mechanic shop I had been to in the past (there have been a few over the years). He did not try to sell or push extra services or work on customers. He genuinely wanted to help fix their cars and send them on their way. This is rare! However I highly appreciated especially when there is always a conflict of interest between a customer and shop. Besides most shops are always tempted to recommend extra (unecessary) work to their customers. George was straight shooter and a pure profesional throughout. Team Volsar, I am a business owner myself...........An I am going to tell you this..... George is a keeper. He is your competive advantage for you, guys.

Pa
Review №9

Great, all work and cost was explained before hand and car was ready when promised. I will be back

Ba
Review №10

I went to Colonial Nissan down the street and the diagnostic alone was unreasonable and poorly handled. I really felt like they were just trying to milk me for whatever they could. Volsar on the other hand... breath of fresh air! George helped me through the whole ordeal in a prompt, respectful, understanding, and affordable manner. Every quote was cheaper, every time estimate was reasonable and upheld, and most importantly he came off honest. Ill only go to Volsar for my car problems. Great guys.

Ph
Review №11

Always friendly and helpful staff. Never try to sell me more then I really need. Honest people!

Di
Review №12

Excellent customer Service! Gus and Chris do a great Job with our Fleets for Cambridge health alliance whenever an issue comes up. We have been taking our fleets to them for the past couple of years and we wont go anywhere else! I would highly recommend

Je
Review №13

First time customer w my impala. Spectacular service! Clean! Fast! Pricing for repairs was excellent. Gus took care of my 2013 road warrior impala and has earned himself a new repeat customer!!!!

Jo
Review №14

Gus and his team are wonderful! Ive been going here for 5 years (2 different cars) and have found the crew at Volsar to be knowledgeable, prompt, fair, and accommodating. I tell everyone looking for a mechanic to head over to Volsar, and will take my cars here for as long as I live in the area.

St
Review №15

Battery was having difficulty holding a charge. Gus and his boys tested it, found it had to be replaced, and one connector had to be replaced. Got it done while I waited. Good job.

Le
Review №16

First time customer w my impala. Spectacular service! Clean! Fast! Pricing for repairs was excellent. Gus took care of my 2013 road warrior impala and has earned himself a new repeat customer!!!!

ed
Review №17

These guys have been taking care of our cars for decades. Now theyre taking care of my kids cars. Maybe not the cheapest, but always fair, always great work, and always loyal to their customers. Thanks Gus!

Ga
Review №18

First time visit based on a friends recommendation. Exceptional service. I was talked out of my own incorrect diagnosis which would have been unnecessary maintenance. What a great trusted find!

Er
Review №19

We just needed to have our a/c drained and every other shop we called gave us the run-around. Volsars mechanics gave us a straightforward answer and charged us less than half of what others quoted. Every employee we talked to was helpful, friendly, and professional too! Id suggest this mechanic to anyone in the area who asked me for a recommendation and thats something Ive never said about anyone I dont know personally. A+ experience.

Wi
Review №20

Very disappointed with this place ! Wont perform service because I bought the part for my car because they said the make money of the parts. What a sham even though I would pay the cost of the labor and after I told them I have recommended many people to their shop!

La
Review №21

You cannot go wrong working with Volsar. They are a good group of people that genuinely care about taking care of your car. Others have refused to work on my car due to the recall and Chrysler taking it off the market. Volsar will tell you what needs to be done BEFORE even working on your car. You legit have the option whether you want them to fix it or not. They give you an estimate on what it will cost and keep you up to date while theyre fixing it. You get what you pay for and it may be expensive for some but they do quality work. Someone absolutely screwed up on my car and Volsar was willing to fix it for me. Others have literally turned me down and told me to take it back to the person that screwed up. If anything is wrong with my car going forward Im taking it to Volsar. You cannot go wrong here.

Ma
Review №22

OUTRAGEOUS PRICES for automotive service. Very EXPENSIVE! A Beverly Hills Rolls-Royce dealer is cheaper. Overcharged and took advantage of my poor girlfriend. I am currently away in IRAQ, otherwise I would come and settle this. Wish I Could Give 0 Stars. Heartless.

Pa
Review №23

Ive been bringing my cars Volsar for over 15 years. I have never been disappointed in the quality of there work. I often leave my vehicle for oil change and tire rotation with the instructions to check it over and let me know if you see any problems. I would never put this kinda trust in a dealership because I fear they would find problems that dont really exist. I have no such hesitation with Gus and the team Volsar. They earned my trust and repeat business over the years.A family owned and operated business that you can depend on. Highly recommended!!

An
Review №24

Always professional service. Always reasonable rates. Gus and the staff are very friendly, honest, and personable. I would highly recommend them to everyone! I finally found the best mechanic in town!

An
Review №25

Its a family business but it does not draw from their quality. Gus, the owner, is very personable, as evident by his interactions with his longtime customers. Came here for an oil change and was in and out in 40 minutes. Highly recommended

Ma
Review №26

Awesome service and great value! Thanks Guys! Definitely recommended!

Bi
Review №27

They are absolutely amazing and the best work gets done at this shop, they are friendly and amazing at what they do!

Tr
Review №28

Great place to get your car repaired. Quick service and knowledgeable staff.

Ma
Review №29

The last few times my car has needed repairs, I have taken it in to Volsar. Today was one of those days. I didnt have an appointment, Gus took me in right away and put a new battery in. Gus and the guys have been extremely helpful with helping me with my car issues. I would recommend them to anyone that needs any repairs on their vehicles.

Ja
Review №30

I very very rarely give 5 stars. Volsar however is very deserving. Best customer service and excellent quality of service. Im a customer for life.

Je
Review №31

This is one of the best garages around. They are honest and professional. I drove my car probably farther than I should have just so I could have Gus look at it.

Mi
Review №32

Very honest and dependable. My family has been going there for years. Gus even finds parts with good rebates and passes the savings on to his customers.

To
Review №33

Been here a few times. The crew is always willing to help. Ive had multiple cars fixed here and never been back for the same problem a second time. Ive always said the 3 people in your life you have to be able to trust are your doctor, your tattoo artist and your mechanic. Volsar is that mechanic. Family vibes radiate honesty and integrity in everything they do.They take what is most peoples worst day when their car breaks down, and make it as painless as possible with professional fast service. I would recommend them to anyone who asked. In fact I have in many instances.Thanks Volsar for all you have done!

St
Review №34

Always get the job done...and correctly. Customer service here is great and its a very fun environment. Never an issue with their work or service!

Sa
Review №35

Guss has been my mechanic for decades, honest, knowledgeable reliable. If you need your car serviced or repaired Volsa is a place you can trust.

Be
Review №36

Been here a few times for minor things. Oil changes and the replacement. They do their best working with your schedule and the job is done professionally.

Ni
Review №37

Beware of these crooks! They will perform work on your car and not tell you about what their hourly rates are and how much it could cost you, then keep your car until you pay. Absolute crooks. AVOID THEM LIKE THE PLAGUE!!

ju
Review №38

Great shop. Very happy with service. overall Id give them a 10 out of 10

Ju
Review №39

Best repair shop around. Gus is great. he only fixes what needs to be fixed. highly recommend volsar

Al
Review №40

Great honest service. Wont find a more up front repair shop.

Ni
Review №41

Quick and efficient service. Thank you!

Is
Review №42

Awesome mechanics and owner. Good communication and they take pride in their work.

Ma
Review №43

Great experience. Gus and his staff are honest and efficient and always look out for their customers

Ma
Review №44

The guy Chris is rude. Wont ever go there again

Ja
Review №45

Ive been coming to Volsar Automotive for eight years and have never encountered any problems with the repairs or service. The staff is always helpful and extremely knowledgeable.

Sa
Review №46

Great service but pricey.

Je
Review №47

Shop lacks organization and has poor record keeping.

Al
Review №48

Ive made many mistakes in my life, One I wish I could undo is taking my car to be serviced or repaired any place but Volsar.. Gus and the boys shoot straight and always tell you what to do. As a long time customer its nice to be take serious and presented options, Like gus saying alex this car is not worth fixing.. most places would say what ever they could to get me to spend money. Volsar is not this place. Good honest work by Good honest people.

Mi
Review №49

Not a bad shop, but didnt have a good experience. Charged me for services that werent completed.

ma
Review №50

Top notch people and Service !!

Se
Review №51

Loved the shop. Had a great experience.

Je
Review №52

Always the best service!

Ka
Review №53

Horrible experience, before I dropped in my car, we talked via phone and told me that my car(Acura) to change a complete brake system cost about $300. However, they told me its $1000 to change brake system; which other shop only cost about $500, of course I do not change it in here. Then they charge me $90 for inspection fee and do nothing on my car.

Ro
Review №54

Using service for many years and I wont go anywhere else for my car

Da
Review №55

Great service

Ra
Review №56

Fixed issue just like he said he will! And referred to a trusted tranny shop for further repairs.

SA
Review №57

Ive never seen the owner like Gus, friendly honest and professional

Jo
Review №58

The best

Ja
Review №59

Very nice staff

Information
22 Photos
59 Comments
4.5 Rating
  • Address:16 Mystic Ave, Medford, MA 02155, United States
  • Site:http://volsarauto.com/
  • Phone:+1 781-391-4848
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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