Within one day my VW could not drive more than a mile without stalling. The service repair squeezed in my vehicle with a professional kindness that I don’t see in many businesses lately. They called ahead when the estimated time was not available and still made sure they called as soon as it was done. I was given a safe and friendly shuttle each time and upon each entry to the service department or each phone call was I treated as I always hope to be at a business . They were all Kind, professional and know what needed to be done. Very happy to drive my VW home and feel safe that I won’t be stranded somewhere. Also very happy with each person I had to deal with.

I bought my kia from this dealership. Recently had oil changed at Kia. Found out my lifetime oil change is not good unless done at a Lithia shop. I was not informed that Volkswagen was not associated with Lithia for about a year. They said they sent out an email. I read my emails. No message. It would seem professional to send out a letter. My family and I have been a long time customer. I feel great disappointment!!

Eddie and his team at Medford Volkswagen always make sure my car is well cared for and maintained. I had scheduled maintenance needed and they did a ton of work in a single day and my car has never driven, or looked better. Thank you Eddie.

I was considering buying a new Jetta from here but after seeing what they did with my cousin and boyfriend. Definitely not. Multiple different stories and clearly the staff doesn’t know how to handle themselves professionally and keep stories straight. I’d rather buy a different brand at this point.

Had extended warranty work done on my 2013 Jetta TDI. Diagnostic was done quickly, and parts were in stock and service was provided within 3 hours. Extra free service done including fill windshield washer fluid and check tire pressure. Everyone was very friendly and facility was very clean, with a play area for my daughter. Definitely coming back for my next service!

Co worker suggested the exact mustang I was looking for, yellow with black stripes and eco boost. However after reading the back and forth and listening in to the treatment they received I will NOT be purchasing from this dealer. Ever. I’d rather walk.

Not sure how this dealer is functioning. As a law enforcement officer for the state of Oregon multiple friends have shown me how they break multiple oregon laws. Shady dealer, stay away.