DO NOT BUY FROM THESE PEOPLE I SPENT THOUSANDS FOR A CAR JUST TO BE CARLESS NOW WHILE I WAS STILL IN WARRANTY (I UNFORTUNATELY COULD NOT AFFORD THE YEAR WARRANTY) I HAD ENGINE ISSUES THAT THEY SAID THEY FIXED AND OUT OF NOWHERE NOW 8 MONTHS LATER MY ENGINE IS BLOWN AND THEY REFUSED TO WORK WITH ME IN ANY TYPE OF WAY FOR EXAMPLE THEY GET IT TOWED I PAY FOR DIAGNOSTIC OR VICE VERSA ONE OF THE MANAGERS EVEN TRIED SELLING ME A NEW CAR!!! THIS IS ABSOLUTELY RIDICULOUS AND SHOULD NOT HAPPEN WHEN DEALING WITH A “PROFESSIONAL BUSINESS” PLEASE DO NOT BUY FROM THEM UNLESS YOU ARE READY TO RECEIVE A LEMON AND GET ABSOLUTELY NO HELP WHATSOEVER TYPICAL SHADY CAR DEALERS😡

If you want a Suzuki serviced, go to Bright Bay Mazda instead, I called here 6 separate times over the course of a month for one part where i would have to go the entire process over again, just for them to never call back to schedule an appointment like they promise. Called bayshore once and I was set up immediately.

Theyre cool here, nice people. Talk to you like people.

Yes, the service department at Mitsubishi 112 is one of the best experiences I have. I continue to buy my cars there because the service department is so pleasant. Ive always had great experiences but Kim who is my favorite service advisor is truly professional, not demeaning, provides friendly service and doesnt give you a death sentence when you get your quote. She is candid and helpful and one of the reasons I continue to come back and service my car there vs go to another shop. She is truly an asset to your business and brings a smile anytime I need something. She goes out of her way to be respectful even know I am somewhat of a high maintenance client! LOL

The team at Mitsubishi 112 are extremely considerate, respectful and professional. My visit to Mitsubishi 112 has always been a stress-free experience.

Had my wife bring in the vehicle and she said the man that was working there was giving her creepy looks and just an uncomfortable overall experience. Next time, if i go there, i will bring the car in.

Service advisor was very helpful and nice. the mechanic did a perfect job and was very nice.. Car was spotless

Just purchased the 2022 Outlander SE Launch Edition and it is fantastic. The team at 112 were great!

Awesome crew love them Awesome deal and honest sale crew something you rarely see today !!! My son got a blue 2019 Eclipse cross over

Awesome experience, just bought a used suburban Antonio was an great sales person, very friendly and helpful. Joe the owners son was also awesome as well as all of the staff made the usual frustrating car buying experience an absolute pleasure. Id recommend them to anyone looking for a new or used car.

LOVE this dealership!!Just purchased my 3rd suv from 112 Mitsu.Jessica B. is awesome & Kim the service adviser is so nice!If youre looking for a new ride, head over to 112 Mitsu!!

The manager Sam is a pleasure to deal with. They took our old car and looked it over and told us what was wrong with it so we could make an informed decision as to what to do with it or get a new car. My wife loved the Outlander GT but it turned out we needed our minivan for another year before going to an SUV. We didnt end up buying a new car but we will not hesitate to call Sam and the owner Steve when we are ready!

Never have I had such a bad experience getting my car repaired.Mechanic lowered lift on top of my rim damaging it. They said they would fix it 2 months later they wanted me to drop off my vehicle to have the rim repaired. Once arriving the rim was clean and repainted but the damage was still present across the rim. 4 months later several phone calls to the service writer and also tried to contact the manager who never answers and never calls back i am left with a damaged rim.I would stay away and take the drive to riverhead mitsubishi.

Mitsubishi 112 provided my service in a promptly manner and I was very satisfied overall.

Good service and very helpful and polite receptionist

The people is very nice and really help you out on your car needs, but the place itself is kinda sad and dark.

Found exactly what I was looking for. Comfortable and easy sales process. Very happy with my new Mitsubishi and the whole staff at 112 Mitsubishi

Nice selection.

Dave is an excellent mechanic there! Always trust that our vehicles are in good hands!

Amazing staff that helped me find the perfect car! Would recommend to everyone. Quick and reliable!!

All the service people are very nice

Most friendly atmosphere I have been to in a long time. They take their time to make sure that you are given the best customer experience possible

Kim at Service & Dave in Parts makes 112 Mitsubishi our favorite dealership ever. We have had all types of cars over the years & NEVER have we received the down to earth service & relationship that these two give. We feel like family when we come in for our service & parts. We have now had 3 consecutive cars from them. Its been a great ride so far. Thank you

Very nice management...friendly

Was ready to buy a 2018 suburbanHusband had it put on lift and the entireUndercarriage was rusted! They tried to tell us it was normal for the entire truck all the way from the exhaust to the bumper rust! Not normalDon’t trust them

Have gone here 3 times with my vehicle and have had 0 issues

As a local guide I have been all over, especially Long Island, NY and this has got to be one of the best experiences I have had with a dealerships service center. I had my:Mitsubishi Outlander Sport 2013Towed their for service due to having a oil changing company previously work on it JL (I wont bring my self to mention their name again because they did not help me fix my car after they ruined my engine). I never stepped foot into the building and was given the best customer care ever on the phone by their wonderful Service Center Secretary. She was always pleasant to speak to even though I had to leave my car their for nearly 3 weeks to handle the issue. I was then given one of the best experiences speaking with Jerome in the same department. He truly helped me solve what happened.If you want an honest service I would recommend coming here with your Mitsubishi, if your out on the east end. If I could give more stars I actually would. They are always attentive to your issues, trust me when I say it takes a lot to even do such a thing and still be busy.

Kevin was very nice and helpful when I came to look for a first car. He showed me the different features of multiple cars and helped find the car that best suited me. This was the best service I have had at a dealership yet.

Had a great experience. I was welcomed by a lovely gentleman named Kevin. I was worried in the beginning, since this is my first car. But he made sure that my father and i felt welcomed and secure on this big step. He took us step by step and explained everything to us, as well as answering our questions. Highly recommend!!!

They were very courteous. My car was service in a timely manner. I was very comfortable while I waited.

I had a wonderful experience at this dealership. Mario the sales manager was the best ever. I had two options a brand new car or to get a 2015 Nissan Pathfinder fully loaded. I went with the Pathfinder. I really like this place and will recommend Mario to all of my friends and family.

Kevin was an amazing help. He was very kind and considerate while talking to me. He showed me much respect while also making me laugh and feel welcomed. I will definitely recommend this dealer to my other friends!

My dad and I went to go buy a car and Kevin was the greatest salesperson we could of had. He was very nice and made us feel welcomed without any worries about getting ripped off on a car he told us everything we were supposed to know and at the end he sold us a car at a good price. It was a great experience

One of the worst service experiences of my life. Stay away from this dealership at all costs. Car was initially diagnosed incorrectly charging over a thousand dollars, 1st time I went it to pick up car they couldnt find it and I had to sit there 45 minutes, I broke down leaving the dealership after initial fix, waited over 5 weeks for parts to come in, owner wasnt accommodating until his financial interest came into play. Ive sold Mercedes, BMWs and Chevys, so I have a lot of experience with car dealerships...Ive never seen anything like this place. Its a shame because two of the people there, Kim and David, are nice people. Avoid this place like the plague.

Had the best dealer experience here ever!! We were here to buy my mother a car as an early mothers day gift, and, although we didnt have the highest budget, Jessica B. was so friendly and was able to find the car that went above and beyond our expectations! The process was so easy and her service was phenomenal! She showed she genuinely cared about our interest. Will definitely be coming here again and will most definitely be recommending this place to all my family and friends! The car we got (2013 Mitsubishi Outlander) is more than we could have hoped for. Thanks again for everything!

BUYER BEWARE-Worst experience ever!!!! Salesman Jorge has a winning smile but turn your back and bend over. Finance guy Melvin, watch out, not only does he lie through his teeth but when you realize just how bad he screwed you over and you try and call him on it the nasty comes out full force!!! So if you like to keep your money in your pocket avoid this place at all costs. They like to to tack on unwanted useless warranties without you knowing $2500.00 with, they take deposits and add them rather then subtract them from your balance!!!! They curse you out and hang up on you repeatedly. They tell you certain fees are included in the purchase price and then tack them on without you knowing until its too late. In fact the judge said its illegal and yet we still didnt get our money back! Make sure if you have to go to court against them you subpoena everyone involved or what you say is just hear say even though you have the text messages between you and the salesman that proves every word your saying. Please check the Better Business Bureau so you NEVER purchase a car at this dealership. The worst place to do business!!! STAY FAR AWAY!!!

You dealerships know how to choose your salesmans right! Kevin was a great sales guy who I could share my experience with when I went to go look for my first car. He knows how to persuade a person to buy the right car and at a good price also. Very respectful and nice. Great experience

My daughter just purchased her first car from here and our salesman Eddie was wonderful! He wasnt pushy and made sure she got the best deal possible and knew everything about the car before she left the dealership. I would recommend this place and Eddie as your salesman.

Excellent customer service. My credit score was in the low 500s and feared I wouldnt be able to finance a new car. The 112 Mitsubishi team made it happen. Now Im rolling in my brand new 2017 Lancer and couldnt be happier thanks to the salesman Robert, the finance manager Mario and especially the sales manager Ken who had my back from start to completion. What an easy no hassle process. You guys are the best!

Went to this dealership and was greeted by the handsome young man Kevin, he showed me exactly what I was looking for and swayed me into possibly buying the car. Great bustomer service would definitely recommend to a pal. 5/5

BEWARE of Jessica from here, she will take advantage of everyone who comes in and lie to try and sell you a car. She puts a bad name for that dealership and makes me not want to ever go back in there. Other then that, everyone at that dealership is very nice and helpful- except Jessica.

Kevin helped me a lot and made it a very pleasant experience. Would definitely recommend to anyone. Very friendly and made me feel welcome.

We were there today 8-22-18 and the Service person was not friendly. We tried to speak to one of the managers and he said he was the sells manager and didnt know anything about cars. They are very quick to respond to make money but when you bring back your car for an issue to be solved they are not there to help you. They always give you a smart answer,the are very nasty people. We bought a car there and it was a big mistake. I recommend people to go to a different dealer.Stay away from 112 Mitsubishi. Racist people.

Im sorry I had to give one star, because honestly they are not even worth the one star. The parts department is absolutely disgraceful. The man who answered the phone was so RUDE. He has zero customer service skills whatsoever. If you are in a profession that requires customer service skills, at least know how to deal with the public, if not, find a new profession. The only thing good that came out of this experience was learning how awful this location was, and discovering how wonderful Wantagh Mitsubishi is.

Buyer Beware!!! My credit wasnt good. Payments were way too high to afford. No fault of the dealership ... I couldnt get the new car. However, getting my deposit back has been a nightmare. I seen the receipt that they refunded my money back to my card. However, still didnt get it. When I called and politely tried to remedy the problem the general manager Mario was so rude and hung up on me. It isnt their money why should they care!! When I went into the dealership he tried to deny he wasnt the one on the phone with me. Said he did the refund to leave him alone. Instead of trying to help figure it out.... I told him being rude is not how you run a business. I was going to come back for a vehicle in a couple of months but no thank you. Awful person to be running a business. I went to the bank and they called the dealership to let them know that nothing is pending or even shows any type of refund. Mario hung up on him. Then a woman from finance called him back... the entire bank can hear this woman screaming at the gentlemen over the phone. She even had the nerve to ask him of He knows how to do his job!! Terrible people at this business...

Worst dealership ever . I got my car from there with 26% of interest. They told I could trade in after a year . I came back a year later and they refused to do it . Customer service sucks . calls always unavailable. Voicemail always full, you cant even leave a message . This store should be closed . If you wanna à debt all your life go buy your car there . Its been 1 year and 7 months I bought my car now . Ive never missed any payment. I always pay more than my due amount but my balance still almost the same as my 1st day . Thanks God I joined military. I just want to get off with this car

Dont waste your time and money, they will tell you one price and then get a bill for thousands more, Mario will lie to you, the sales person wont even inspect the car before selling it, before my second payment I need a catalytic converter and is not covered by the expensive 4000 extended warranty they added to my loan without my consent and now Im stuck to pay almost $1800 .00 to repair that!!! Thieves !!!

This is my 4th purchase from them!

A good dealership! Had great experience with a man named kevin!!!! Knew what he was talking about and was very nice! Will be coming again

Bought an outlander here at Mitsubishi 112 in 2015 and was very happy with the dealership. Went back last week and met with Mario to buy an outlander sport for my daughter through their VIP program. Wasn’t treated like a VIP. Waited a week and half and Mario never called me with the information he told me he would find out for me in 2 hours. I called California myself and got the information. Nothing like being blown off as a VIP program member!

The sales people in there was very nice and helpful

I purchased my car almost two years ago... I went in for a promised oil change and detailing (by Jorge) a few months later and was told he was no longer with the company... Hence no oil change

Kevin was very nice and helpful in helping me choose my new car that I purchased here from mitsubishi 112. I am very pleased with my experience here and will definitely come back here when my son wants to buy his own car

I came in for a quote on a Mitsubishi Lancer and Kevin Amaya compared it to the competition, he was very helpful and I’m glad he compared it with the other cars. A+ service and very clean show room!

The experience from walking in, to picking up my new car was great! I was greeted by Tim and was on a test drive. Loved the car! Price, rebate, finance options were all on my side, thanks to Mario .A few days after I realized that there was a mistake on the payoff of my trade. I spoke with Sharon and she agreed with me and said no problem and promised a check. The very next day I received a call that my check was ready. I dont know why there arent more 4/5 star reviews? This dealership treated me with such respect I highly recommend 112 Mitsubishi!!

Went in with a transmission problem that was still under warrenty. The guy in front Bill when i go in always has an attitude whether you go in for an oil change or major problem. He always tries to put the blame on the customer. My car with only 69000 miles needs a new transmission and with that i was not even given a loaner car while the fix the problem. I will never but a Mitsubishi again .

Awesome car buying experience! The guys were so nice, and professional.

Top notch service expert sales men and women

Excellent service my familys car was like new thank you very much

Mike Panas is the best service manager in all eastern Long Island. I have been dealing with Mitsubishi 112 for the past 5 years and Mike has always gone above and beyond to help me with whatever problem Ive ever had. After dealing with a few other dealerships in the Medford area, I will NEVER take my car anywhere else. He is a true asset to your company and should be recognized as one of your best employees!

Best dealer on Long Island to buy a car from,by far.best service dept also.

Went there to lease a 2018 Outlander PHEV sign and drive I was straight up with them and let them know that the only money I wanted to pay was the first month and DMV fee was told a price by the owner son joe Jr. who is a complete moron and the sales girl jo, first off the vehicle wasn’t there they had to get it from another dealer. When filling out the paper work the sales girl try to tell me about a $500 deposit???? For getting the car to the dealer again I told her the $500 I’m giving is for the first month and dmv fee.after I filled out the paper She then went to the manger, came back with a completely different price saying they have to put the taxes in we are talking about a extra $70 a month, a complete bait and switch they will lie straight to your face waste your time and then say sorry there must have been a communication error. Don’t waste your time at this dealership.

His name is Kevin. Very nice kid !! Offered me a great price thank you so much.

Mitsubishi 112 really understood my vehicle and financial needs and worked tirelessly with me to get me in the perfect car for me. My salesman Mansa really went above and beyond to get me into a new Outlander Sport - and in the middle of a heat wave! He is a true professional who cares about his customers. Hes not your typical salesman. Do yourself a favor and check them out. Im glad I did.

Nice place....I cant believe you can get a car for under 20,000...

I wish I can give this place 0 stars Ive had my car for 2 years with an interest rate of 25% almost $700 a month. After being promised that I can refinance after a year of paying on time. Ive been calling for over a month to ask someone to look into my paper work because I do believe that my down Payment was not applied. I want out of this car only to be given the run around by 3 different managers this place is a joke stay far away. Now I am contacting my lawyer to handle this situation. Just sad I guess they saw me coming!!!

They have a huge selection of cars and the staff is very helpful, the owner introduced himself I was honored!!!

Jessica Barba is one of the best in the place come talk to her when you need a new car

Kevin is by far the best salesmen, he works with you to get the best price and best car!

HORRIBLE HORRIBLE HORRIBLE. Places like this is why google should allow us to give 0 stars. Rude nasty people. Not friendly what so ever. The staff walks around and talks to you as if theyre better than you, instead of wanting to help you.

Please stay away from this place if you can. They will attempt to charge you for things that no mechanic charges for. Then when trying to talk to the manager, you have to maneuver your way through incompetent staff workers that bully you and say Mechanics need to be paid too. Hello, its called labor and that was charged. Go to them at your own risk.

I went in to look at first car options and Kevin really helped me out on choosing the right one for me. I will be definitely be going back to purchase a car from him!

What a great place to purchase any vehicle!!!super low prices and the expert knowledge the dealership provides is second to none

I really wanted to give this place a good review, but sad to say my first impression was never changed. Jessica was my 1st sales person, she was straight foward and seemed pretty honest. But then I dealt with a guy named Jerry after I left a deposit. Jerry was nice, but new and naive, just like myself!The problem is with Mario (manager), he was so rude and a complete Jerk. I have never been so disrespected in my life, and to think of the amount of money that I spent there. I went for the oil changes since purchase and the service department is not too friendly either. He is not Rude, just not friendly...no smile...so expression...stone cold faced.I learned after purchase that I had been completely ripped off. The cost was inflated! and they band aided every thing from paint chips to windshield cracks, a part in the head light had been rigged. the hood latch was broken, my brother got the part and fixed it or I would have to hold the hood up to check anything. I bought the Outlander (7passenger) I never used the rear seats until recently and I found the nastiest mess in the seats, they did not even care to vacuum the back out. This place does the minumum but wants you to pay the max. Buyer beware!

Terrible dealership. I like my Outlander, but would never use or recommend this dealership again. First time I leased a vehicle there it took them 2 months to get me a second key. I figured no big deal, small mistake. When I returned it and leased a new one, they literally forgot to put the antenna on the car. I was also promised that it came with the sirius radio standard on the model I got. It didnt. The salesman s response was My bad, I thought this model came with it. He said he would take care of it. 3 months later I am still getting the run around. They also lied about how many miles I was getting on my lease. Terrible all around experience. I would recommend a Mitsubishi, but definitely not from here.

A bunch of liars who tell you one thing and do anotherBryan in finance is a rude disrespectful individualWill never go back to themThey were so “trusting” until you leave and all of a sudden they tell you something differentContacting corporate due to there lies and I have texts to prove their liesI have never spoken to a finance guy so rude who proceeds to tell me “bring the car back” since I caught him in a lie and hegot defensive

Great place to purchase a vehical...

Bought a 2012 Mitsubishi Lancer se on Thursday, advertised price was 8499.00 dollars, didn’t negotiate because it came with powertrain warranty and had 28k milesAsked joe collocola the salesman what the warranty was he explicitly said the warranty would be explained by Patricia our financing managerSpoke to Patricia and accepted the deal after explaining car came with balance of 10 year 100k warranty and lasted into November 2022.Everything was great until I went home, car has bad passenger side wheel bearing and steering rack and exhaust making a noise, whatever it’s under warrantyI goto the contract and it says under mfg warranty,Read manufacturers warranty and that says powertrain isn’t transferableMy gf goes Saturday and explained he situation, and RECORDS THE CONVERSATION BECAUSE IN NY THAT IS LEGAL, She said haven’t you ever made a mistake?So we said yes, we offered to pay half of the powertrain warranty for 800 bucks and they said no, give us the car back, AND WE COULDNT DO THAT BECAUSE NOW WE HAD TIME MONEY AND CREDIT INVESTEDI will hire a lawyer show them the conversations and sue for negligent/fraudulent misrepresentation,Im sure this happens a lot but really this was not fairALL WE WANTED WAS WHAT WAS PROMISEDI am affraid of whats wrong with the car now and what else they lied aboutTerrible way of handling customers especially when they are in the rightAnd btw I do own a business and never treat anyone like this, if I make her mistake I pay for it.

Sergio the service manager at this dealership is absolutely useless. I went in on Saturday to have a Recall fixed on my vehicle and at the same time I also had some serious transmission issues. My vehicle is only about a year old with just 25000 miles on it. I was told on Saturday that the transmission tech wasnt in so I should bring my car back in Monday morning and I would be given a loaner car while they fixed my problem. Arriving at the dealership on Monday I was told that the service manager had looked up my information incorrectly and since I wasnt the customer they thought I was who was the original owner of the vehicle I was no longer going to be given a loaner car to drive even though at the same time I was told it could take multiple weeks to get my vehicle back. After standing around at the dealership for about 2 hours I was told to take my broken car back and call back after lunch that day when the tech line could tell the service department how to proceed. After this I brought the vehicle to smithaven mazda/Mitsubishi and recieved worlds better service immediately and none of the hassle I was given at 112 Mitsubishi. I would highly recommend anyone who needs work done on their Mitsubishi to go to smithaven instead of 112 if you actually want a good hassle free service experience. If I could rate this dealership any lower than 1 star I definitely would. Avoid this place at all costs!

Dont go there unless you want to be mistreated, and get taking advantage of ... they have a bogus internet fee of $995.00 and a dealer bogus fee of &795.00 added to their price. The salesman there was nothing but rude... I showed him my prequalification letter for a loan and he threw it at me and said thats yours paper I dont know what that is and when I called my bank to find out what I was supposed to do with that paper she said he should have known and took his name and the name of the dealership to file a report on his behavior. Anyway I walked out not buying a car from them and paid over 3k less for the same car sale year same miles but The car I bought was AWD and theirs was not so they did me a favor so now I want to do others a favor by warning you not to go there

Awesome prices No gimmicks

Very good dealership and service!

My experience with this dealer was actually quiet positive. Amidst all the bad reviews on here. I purchased my 2016 Outlander on 3-12-16 and I LOVE IT!!! I dealt with the salesman Tom W. He was not pushy at all. I actually felt like he cared about my whole car buying experience. I was treated very well from the moment I walked in the door to the moment I drove off! One little thing was they did not have any water to offer customers which is kind of weird in this day and age. If you wind up shopping here ask for Tom. I do recommend this dealer !

Worst dealer and shop ever. If I could give it no stars I would. A bunch of crooks and liars. Brought my car to check out the check engine light. They called saying I owed $700 saying it wasnt under warranty when the car is A year old. I brought it to another Mitsubishi dealership who told me it was 100% under warranty. STAY AWAY!

Great ... dealt with Rich

Bait and switch masters.

They screwed my wife on her Mitsubishi Outlander Sport. They have a very high turnover rate of employees. Very untrustworthy.

Absolutely positively DO NOT purchase a vehicle from this stealership! My elderly parents recently purchased a new outlander awd from here and were taken to the cleaners. The finance department had several contracts with different figures all overinflated thanks to creative number manipulation. They were charged for an extended warranty in which they didnt want. They cancelled it within a day after realizing it was added to the contract yet the money has never been refunded to their loan. When they try and call either Jessica or Mario give them the run around or refuse to call them back. You would be better served going somewhere else. If I could have given them zero stars I would have.

Brought my wife a 2015 outlander GT. I told them what I wanted they went and got it for me. didnt try just sell me what they had in stock. fill my needs. gave me a great price cant be happier thank you 112 Mitsubishi

My exp xperince with mitsubishi is that my wallet was stolen from desk and call back later to tell me they found the wallet under car tire try to put u in a raggedy car with payments close to 700 to me is a bunch of drug addicts trying to make money for there next fix not all the staff but 65 percent is they are sheep in wolf clothing

WORST DEALERSHIP EVER: THEY STOLE PARTS from my quad. When I brought attention to this, gave me a run around for 2 weeks + that they will look at video. Finally after calling everyday, they said their guys said it came in wothout the parts. HA. Also, charged me for service I dont think supplied and my other quad, was running went it when in, now it doesnt and still charged me. BIGGEST RIP OFF PLACE! STAY AWAY! Mike service manager and Bill manager, are (&^*&#$^. Recently won my lawsuit...and No payment, go figure....and no repsonse to this review either.

Very Good collection

Poor product knowledge.

These guys are a bunch of scam artists. They claimed they didnt have the vehicle I originally wanted and offered me the higher model. We signed our contract and were out the door and they called us two days later saying we owed them an additional $5k or we needed to bring the car back because their salesman made a huge error. I will never give them my business again.

Perfect service!!!

My experience at 112 Mitsubishi was nothing short of exceptional. I will be continuing my business at this dealership in the long run.

Went out of their way to get the car we picked up for us.....Thanks guys.

All I can say is stay AWAY That says it all!

Prices are ok for new ... but for used not worth it

Service tried to rip us off... making up fake problems with our car. Will never use them again.