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WATER WORLD BOAT & POWERSPORT
5731 CRATER LAKE HWY, OR-62, Medford, OR 97502, United States
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WATER WORLD BOAT & POWERSPORT
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Ti
Review β„–1

This was by far one of the best experiences I have had. I have purchased jet skies and a boat from other dealers and by far they are the best!!! Charlie β€œCharleneβ€πŸ˜Š our sales rep was awesome… no pressure sale, he was looking out for our best interest.. Jeff from finance was awesome as well… I highly recommend both of them and the store overall. Even the parts guy was awesome to deal with. ⭐️⭐️⭐️⭐️⭐️

Co
Review β„–2

Had a great experience purchasing a Can-Am Ryker. Big thank you to Ryan in sales for answering all my questions and Brian in service for helping me with a minor steering problem. Highly recommended!

Pa
Review β„–3

Large show room, personable staff. The only reason I gave a low rating is because they advertise make and models of boats with price, down and payments on boats they dont even have. Then in the add they say dont wait. (if your that detailed, you should have it in stock)Then they say that is for order, and the price is unknown? If I order wont I have to wait? They are not the only dealer that advertises units they dont have. I am sure fine print is clear. which is why it is the last thing you see. Just misleading, and poor tactics. Next time just advertise the model and order yours, not price that will likely not be the same. Oh well, though I wanted new, I found a clean used one that might fit my purpose

Ty
Review β„–4

We had such a wonderful experience at Water World. Tim, Charlie and Jeff were so patient helping us pick the perfect boat for our family. They have given us the chance to give our kids a great childhood on the water. We appreciate you guys so much!!!-Matt and Jennie

Ra
Review β„–5

These guys were very helpful and attentive. It was worth the 4 hour drive from Lebanon. Very helpful and friendly.These guys will return calls and shoot straight.

Jo
Review β„–6

Got Lucky finding a TW200. Sales team helped me find the appropriate riding gear and gave me a good understanding of my purchase. Great place for Yamaha and gear! The vehicle paperwork was easy and efficient. Very easy/ smooth motorcycle shopping

Ke
Review β„–7

Scott and the entire team at Waterworld made our purchase a very fun, pleasant and easy experience. From ordering to delivery, they kept us updated and informed on our machine. We will definitely be back to make future purchases from Waterworld.

Cr
Review β„–8

Scott was awesome to work with. This is my second Can-am that I have purchased from Waterworld. Great purchase experience. Five Star dealership.

Sc
Review β„–9

I bought an axis A24 during COVID. Like every manufacture the boats being produced were behind schedule. Waterworks always stayed in contact and kept me updated through the process. Getting a custom boat designed the way we specified was worth the wait. When the boat came in it was perfect. They got it out to us quick and did complete walk though to make sure we understood the functions of the boat.We put 20 hours on the boat the first weekend and they got us right back in for the first service and we were back in the lake in the following weekend. I would highly recommend purchasing from Waterworld if you like to taken care of during and after your purchase.

Pi
Review β„–10

They were wonderful! We took our boat there for the first service. We live out of town so they got us in first thing in the morning and had us headed home early the same afternoon. I would recommend them without hesitation.

St
Review β„–11

WAS TRYING TO FIND A SPOT FOR MY CAMPER TRAILER, AND FOUND THESE FOLKS. VERY EASY TO WORK WITH REASONABLE PRICES AND SECURITY. ALSO A BIG SHOUT OUT TO LACEY ROY FOR HELPING MAKE IT POSSIBLE, AND TAKING EXTRA STEPS TO SEE IT THROUGH.

Er
Review β„–12

Had a mechanical issue with a new side by side and salesman Scott and Brian in service were great. Nice to have customer service after the sale. Thanks guys πŸ‘πŸ»

La
Review β„–13

Went in to the store to get some information about purchasing a new or used boat for the upcoming season. Walked in with my lady and 1 year old son at 5pm, fully aware that they close at 530. I had some simple questions and just wanted to see what they had available, nothing that wouldve taken more than 15 or 20 minutes. There was a beautiful Malibu in the showroom that I was very interested in, and the three of us spent 10 minutes walking around it and talking about its features. After that we looked at some merchandise available in the store. Not a single employee approached us to see if we had questions or needed anything. No one said hello, welcome, or goodbye as we left.... nothing. I was very disappointed as I prefer to keep my business local. I realize they were probably anxious to get home for the day, but when youre talking about a potentially large sale, you might want to just check in with the customer... not to mention its just good business. It looks like this time I may have to head up north to do my business.

Ch
Review β„–14

So far so good. Been searching for an XRC Turbo RR and this is the only dealer that has promised me a unit pretty quickly. Took my cash and we will see if they deliver!Highly recommend working with Scott. No BS and gets the job done QUICKLY!

Wi
Review β„–15

Our experience with Brian the service manager has been outstanding! We purchased a new boat last summer and he has constantly gone out of his way to keep us on the water. Once he helped us successfully troubleshoot via cell phone while we were on the lake on his day off. Another time he changed a prop so we could get back out the same day! His technical knowledge and customer service have made us lifelong customers.

Ja
Review β„–16

I just got my second boat, a 2002 Bayliner Capri an the sale and knowledgeable people help me with all my questions. Will recommend friends.

Th
Review β„–17

Our Salesman Tim really understood what I wanted and was looking for. New where I wanted to be in the price range and made it happen..Jeff put all the pieces together as needed and wasted no time once we got started putting the paper work together and getting me out the door.Kaleb (? on his name spelling) the outside service guy was jut cool. Give him a raise and move him to sales or ?

Ch
Review β„–18

Our salesman Charlie and the finance guy, Jed was awesome great customer service.. I would definitely refer my friends to go to Water World Boat & Powersportsβ€¦πŸ€˜πŸ€˜

Jo
Review β„–19

Just picked up my second Seadoo from water world. Great buying experience both times. Im not from the area and asked where the nearest lake is yesterday, I went to Lost Creek Lake on recommendation and had a blast, nice lake.

to
Review β„–20

Awesome sales staff and signing process was very fast. Would use them again in the future

Jo
Review β„–21

Great team at Water World Boats. Couldnt be happier.

mi
Review β„–22

Had a new tire installed on my Spyder yesterday. Absolutely best service ever.

Tr
Review β„–23

I dont usually write reviews for a phone inquiry, however I was extremely impressed with the customer service of the salesman, Scott. Not only was he knowledgeable about the product but courteous and helpful without being pressuring. When we are ready to purchase, we will definitely be in to see him.

Te
Review β„–24

Ryan, Jeremy and Jeff are amazing! From getting our helmet, purchasing our Zuma it literally took us 45 mins in and out! The service is exceptional and everyone is super sweet! Come give them your business!!!

Je
Review β„–25

Great event held today, Yamaha had many models available to demo and the weather was not an issue these pics are of the 3 I rode while attending the event

D
Review β„–26

The guys are super friendly and easy to work with!

FI
Review β„–27

Thank you once again Water World and thank you Brian and crew in the service department, for keeping my sled on the snow! Always such a pleasure walking in the doors here.

pe
Review β„–28

Awesome guys, scott is a cute fun guy!

Ma
Review β„–29

We have been shopping for a boat for awhile.We found our dream boat, professional business and customer service at Water World ❀️❀️❀️❀️❀️ Thank you ALL ! Tim, Caleb, Jeff and Ted you are the best in our book!Best experience and we are so HAPPY with our new Kingfisher πŸ™πŸΌ

Ry
Review β„–30

I bought a brand new 2020 yz85 from here and it is my had the standard 30 day warranty I guess. And it just has never ran right and I let the shop know something isnt right and they never followed up and said they did everything properly. So I have been super dissatisfied. I would recommend Power Yamaha in sublimity or Ramsey Waite Co. They seem to take care of us.

Ni
Review β„–31

Awesome place! Super easy to work with!

Sh
Review β„–32

Jeff in finance was great to work with and Scott our salesman was very thorough. Quick and easy process, love the home town great people friendly atmosphere!

Tr
Review β„–33

Amazing experience! Would totally recommend for any of your needs! Will be back for sure!

Gr
Review β„–34

I just wanted that this place is fantastic. The people that work there are so friendly. Jeremy helped me out with getting a new Mercury outboard and he was so kind and knowledgeable. 10/10

An
Review β„–35

My experience with Water World was pleasant and professional, looking forward on purchasing a new PWC soon!

Ar
Review β„–36

They were awesome go to Scott hes the man

Ja
Review β„–37

Have bought multiple Can Am awesome every time

An
Review β„–38

Jeremy and Jeff really took out the time to make sure our needs were met and we walked out with the vehicle we wanted. No pressure sale, our needs were clearly put first.

Ia
Review β„–39

Great deal! Tim was super helpful and Jeff got us great financing! Highly recommended!

sh
Review β„–40

These guys have always took care of us. We have bought 2 sleds and a x3. Brian and the service crew go above and beyond to keep up and going Especially considering all the last minute upgrades I throw at um. Absolutely everyone there is super inviting and knowledgeable about what they do! Grade A experience for us

Sa
Review β„–41

Very knowledgable, great customer service and easy to work with!

Ma
Review β„–42

Went in to purchase an ATV. The guy hat was our sales guy was not very interested took an in complete application not including my wife’s information. Of course the loan was denied. I was told I did Not need it. I went to my credit I union and got my loan pre approved in 10 minutes it still took several days to get the ATV. I’ll never go to Water world again and would not recommend it to anyone. They even rushed trough this original review. Snakes every one of them to include the sales manager. Total snakes

Di
Review β„–43

Very helpful sales and service staff! Will be a retutn customer!

Sa
Review β„–44

Made it easy and great service!

Ma
Review β„–45

I asked for additional items to be installed on the boat. When I brought the boat home I was looking for all items that were to be installed, and one was missing. I contacted my salesperson and was told they forgot but that i could install it myself.Unsure as to what was the correct size for my boat I e-mailed the salesperson asking for correct size and proper location for the installation. A week later no response.Terrible post sales customer service.

AM
Review β„–46

Great experience, great customer service, friendly people!

Ji
Review β„–47

Every one I have had dealings with has been very knowledgable and supporting great service in all dealings

Ke
Review β„–48

Great place to buy a new boat. Very knowledgeable and friendly staff. Highly recommended.

Sh
Review β„–49

Easy from start to finish!! Thank you to the team at Water World for the no pressure informative buying experience. We will be recommending you to our friends and family!

Ci
Review β„–50

Bought a new 16 boat, the guys treated us great, on time, good crew and will be back.

Ni
Review β„–51

All of the people at Waterworld were helpful and excited to help us drive off with our new Spyder! They have the best selection of Can-Ams in Oregon and best prices too! Highly recommend!

Ro
Review β„–52

Very helpful team, Scott worked with us and made it worth the three hour drive to work with them on our purchase.

De
Review β„–53

Super friendly and professional!

Di
Review β„–54

A few months ago I bought a pair of can-am outlanders....... Last week we were caught in the S. Obenchain fire....my wife evacuated during the fire as I stayed behind to fight fire and protect our property and those of my neighbors....... Both can-ams preformed thier duties flawlessly...... Hauling gear to areas vehicles couldnt get to......patrolling back roads and dozer lines for spot fires.........Ive owned different brands of quads over the years but none that performed as well as these to rides did.Thanks to the folks at waterworld for keeping our rides in top shape Ill be in to see you for some minor repairs to keep us in top shape.

Ja
Review β„–55

Beautiful!!!Loved our experience!! Scott was Amazing!! We will be back here for everything we need in the future! We have been riding a long time and never have been this impressed with our buying experience!Roger and Jamie Richard

Sk
Review β„–56

I have owned many boats through the years and I have to say Water World has been the best dealership I have dealt with. My boat is now four years old and I have experienced several electronic issues which are still covered under warranty. The service manager, Brian, has gone above and beyond squeezing me in last minute to install the part. Not sure what he makes per year but I would recommend his boss giving him a raise. Hes the most competent service advisor I have dealt with in the boating industry.

Da
Review β„–57

We just purchased a 2021 Can Am, Great service and love our RC Maverick X3 Xrc rr!

Vi
Review β„–58

Everyone was so helpful and nice. Great experience.. quick service. Will be back when ready to buy more.Vince Formicola

Re
Review β„–59

Quick and simple.

St
Review β„–60

This place advertises they have items in stock on facebook marketplace, I call them the same day, looking for a Can Am or Polaris Rzr XP Pro 4 door, just to find out... they do not have any in stock, that they are on back order.

Be
Review β„–61

Great customer care. Would highly recommend.

Mi
Review β„–62

Great sales experience. Easy walk through.

Li
Review β„–63

Very friendly and helpful staff.

ja
Review β„–64

I brought in a 2014 Yamaha Bolt with a front end wobble. (death wobble) Water World technicians diagnostics were front fork seals are leaking. After 2 weeks later, (their reasons were the tech had no gear to test ride the bike, and then they did not have the correct tools to assemble the forks) they stated it was fixed. I paid the $835 and all was not well... the bike was still obviously wobbling. I brought it back that moment! and they test rode it right then, and said yes its still wobbling. I asked for some resolution, money back or fix it without further charges.. they refused. I have since disputed the charges on my CC and will not return to that shop.

Ca
Review β„–65

Walking into a motor sports or auto shop/dealership by yourself can be daunting as a women - you typically anticipate being talked down to or people trying to sell you turn signal fluid, but thats never an issue at Water World. The staff is always kind, genuine, and knowledgeable. Brian and Walter were super helpful when I needed a new helmet on short notice, making sure to get me exactly what I needed. Ill definitely be a return customer!

ch
Review β„–66

Great sales and service. Thanks for all you guys do to keep us having fun.

Kr
Review β„–67

Great customer service and didn’t up change and rip you off. Great people!!!!

Er
Review β„–68

We bought our 2020 23 MXZ Malibu from Ted a month ago. He was very encouraging that we custom ordered it to get exactly what we wanted instead of settling for what was on the lot. We didnt think we would get her in until next spring but he made it happen this year. His attention to detail and readiness to help us with any possible problem at the drop of a dime or moments notice with a phone call have been absolutely inspiring in what customer service should be like across the board. We could not be more impressed or grateful. Its a huge purchase and one that we feel great about trusting to Ted. He has more than earned our business and loyalty for years to come. Thank you very much for helping us join the Malibu family!

Ja
Review β„–69

Great experience! Thanks

ry
Review β„–70

Awesome shop and great guys to work with!

Pe
Review β„–71

Great group of people, easy to work with! Will be going back

Ko
Review β„–72

When you are in the business of making people happy, you have to have great happy people doing the work! Fortunately, our family has always felt like a priority and our outdoor adventures are taking into consideration at Water World. They always get our boat rocking and rolling, help out with maintenance and do all of it with a SMILE ON THEIR FACES! Special thanks to Bryan in Service and Walter in Parts for all their help with my emergent prop damage that got us back on the lake the next day. Thanks guys!!

Ro
Review β„–73

Inquired about a used boat over the phone. Asked about hours on the meter and was told it didn’t have one when it was clearly visible in the online photos. Made the same inquiry to the auto response email that came from the president of the company that went totally ignored. Paid a visit to the dealership anyway and found that the key was in the said boat. Turned and it on and what do you know...280.2 hours on the vessel. It seems this company is too busy selling $80k boats and fancy side by sides to take the time to bother with a measly old used boat. After meandering around the facility for 30 or so minutes and not one associate even saying hello we left and bought a boat somewhere else same day. Oh well their loss. We probably got a better deal and a better boat anyway. Maybe I should raise their rating for doing me a favor.

Jo
Review β„–74

The service was horrible! They do not know anything about laws or regulations. No one was wearing masks. They took forever! Waited 2 days to purchase a side by side then on the way home they called me up and said I had to return it. I do not recommend purchasing anything from these guys.

Du
Review β„–75

Awesome guys!! Thank you Ted, Jeff, and team for the great experience!

St
Review β„–76

Love these guys! Charlie and Caleb were awesome!!

Lu
Review β„–77

Great buying experience. Fast, simple, and great customer service.

Mi
Review β„–78

The staff is very helpful and patient. Everyone was so kind with our situation and considerate when working with my Dad. I highly encourage everyone to visit and support this wonderful business. THANK YOU for your patience and help.Sincerely,Mistie Parker

Sc
Review β„–79

Great Job Water World! If I could give a you a 10/5 I would – the absolute best boat service experience I’ve had. Brian, the Service Manager was very organized, thorough and pleasant to work with. I called Water World to have my boat serviced, wintered and shrink wrapped. Brian was very accommodating. As discussed, I dropped my boat off on a Thursday night with the understand they would get started on it Wednesday (prior experience, I assumed it would be there a week or two) Wednesday evening, they following day, Brian called saying my boat was ready. I couldn’t believe it, they completed the work the following day as promised.Great Job Brian, Thank you for the excellent customer service and follow through

Ci
Review β„–80

Such a wonderful experience buying 2021 Defender!!!! We are repeat customers!

Im
Review β„–81

An amazing place with great options. Very informational parts guys and Dan the salesman was exceptional in his honest help on what he thought would best suit me as a rider. It was nice to be helped by good people thanks water world and I will be back to work with Dan and the parts department for all my needs

Cl
Review β„–82

Great attitude towards customers. Willing to put in the extra effort to meet customer needs. I drove from Bend to buy my Maverick X3 from Water World because they where the most willing to work with me. I recommend them to my friends and anyone wanting a power sports vehicle.

C
Review β„–83

Thank you Ted and Jeff for my Blue Machine!

CC
Review β„–84

Great experience on the sales and service side for our snow mobile and can am ATVs

Sc
Review β„–85

I had a great experience working with Scott on a purchase of Can-am x3. He gave me a lot of info on the various models and pricing. I will be purchasing a vehicle in the coming months from Water World Boat & Powersport.

Ry
Review β„–86

Absolutely amazing service!

Je
Review β„–87

Totally positive experience. I would recommend

ch
Review β„–88

Theyve got all kinds of stuff from both the side-by-sides and motorcycles and it was great, a little out of my league money-wise but Im broke but it sure was fun to look at stuff. I sure like the way the showroom floor smells when you go in like a brand new car or something everything is spotless really clean definitely classy place I enjoyed my visit for sure.

Ko
Review β„–89

Very fun experience! Love my bike.

Le
Review β„–90

Dan is incredible and really sold the idea of buying the perfect dirt-bike for us to his wife. Likely his most difficult sales pitch ever. 10/5 stars. Highly recommend!!

st
Review β„–91

Quick friendly service!

Hi
Review β„–92

I went to buy my husband a dirt bike. The service was great. They dont have a big selection of dirt bikes but the ones that were there were nice.

Ta
Review β„–93

Amazing experience start to finish. Felt very taken care of.

ar
Review β„–94

I went in looking for a quad for my daughters birthday, decided on a Yamaha 90 applied a deposit since the two that had arrived were already sold to the same guy. The sales man looked at the orders and said the next quad that arrived was mine since no one was ahead of me and the next order was a couple weeks out. I called in a couple weeks before my daughters birthday was told no quad had arrived told them I still wanted it when it arrived since the pandemic was slowing production and shipments. Stopped in on 8/20 to see if there was any update sales men told me it would be October before it might arrive I happened to notice there was a 90 sitting on the showroom floor the sales man said it was already sold even though I was the next one in line almost two months ago. I asked him when I put my deposit down since he said he had bought the quad before I put a deposit down. It took him a while to find my paperwork at the bottom of a pile in his binder, but confirmed deposit on 7/2. I got my deposit back and told my daughter no quad coming. I have never bought from waterworld and never will again waste of time and lack of customer service.

Ca
Review β„–95

Awesome service easy process got exactly what I wanted

Ch
Review β„–96

They had what I wanted and made it e-z to buy. I would recommend them to all my friends

Jo
Review β„–97

I arrived there and ask to buy a yzf250. I was told there wasn’t one on site nor one there for two weeks. This was after checking the online inventory. I travel 11/2 to arrive there. Leaving disappointed I received a call three hours later stating there miraculously had one. I told them I would take it. Then they had me drive back to them only to tell me the bike wouldn’t be ready until the next day. I chose not to buy from them. Worse yet Yamaha lost a customer to KTM

Sh
Review β„–98

Ryan was super and made my purchase of a 2020 Yamaha XT250 easy and fun. Water World is an AWESOME store with a huge selection of on and off-road motorcycles, ATVs and boats that will make your enjoyment of the outdoors - whatever your pleasure - exceptional. Thank you, Water World!

Mi
Review β„–99

They have a lot of advertisements on fb market place but no inventory to back it up.

Ju
Review β„–100

I was looking for a side x side to help with landscaping projects - we live on a steep hillside and everything has to be dragged up the hill from the driveway. After moving 1,500 lbs of concrete block by hand, I gave up and went to Waterworld in search of a 4x4 ATV. The salesman wasnt pushy, really just let us browse in peace, which was nice. What was really pleasant was the actual purchase. I called late on a saturday and explained I needed to buy the HD-8 Defender and pick it up the next day. The sales manager explained they would normally not do deliveries on Sunday, but would work with me to get it done. We showed up on Sunday and the Defender was ready to go, and the paperwork was all finished. We signed and took delivery in about 10 minutes... And I had the Defender hauling bricks all week long.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:5731 CRATER LAKE HWY, OR-62, Medford, OR 97502, United States
  • Site:http://waterworldmedford.com/
  • Phone:+1 541-826-5535
Categories
  • ATV dealer
  • Boat dealer
  • Boat repair shop
  • Loan agency
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • RV storage facility
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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