We can’t rave enough about A&d Appliance Center! Our dishwasher had been dying a slow death before finally giving out - not ideal for a household with a food allergy kiddo and a baby, both of whom need all of their items sterilized to ensure safety. Wanting to shop local and support small business, we gave Mark at A&D a call at 9:15am on a Saturday to discuss what we were looking for and their service coverage. Not only did he immediately suggest a Whirlpool model that met all our requirements, has high ratings, and which was in stock (a crucial factor given ongoing pandemic related supply chain issues), but it was on sale with a rebate to boot. Arranged install and haul away of our old unit for following Monday- great, already impressed and relieved. Phone rings 20 min later and their plumber is at the store and had a cancellation, he could come right now if we were home/wanted that. Ummm, yes please! Brian (plumber) arrived 20 minutes later and had the new machine installed and tested, old machine out, cleaned up and gone by roughly 11:15’sh. Just about 2 hours after we first called Mark. Incredible! A week later and the new diswasher has been running great and is even better than our prevous model. Surely a lot of odds worked in our favor here (so please do not get mad if they cant have your appliance installed in 2 hours - I guarantee that they will still exceed the timing, pricing, and service of big box stores), but we couldn’t be more grateful for their thoughtful service and quick turnaround after describing our situation. Small, family owned businesses for the win - thank you A&D! We will not hesitate to return when it comes time to upgrade our other appliances in the future.

Our clothes dryer failed, and we quickly learned that the pandemic has made it more difficult to obtain major appliances. Our usual appliance store had essentially none that we would want. My son recommended A & D based upon their experience buying appliances for a new home. From the moment I called, I found A & D (and especially our sales guy, Mike) to be responsive, informative, and straightforward. They helped us learn what models they had in stock or had on order that met our criteria. Once we agreed on a model they had on order, we were kept apprised of the delivery schedule. Arranging for delivery, installation, and removal of the old unit was all quite simple, with a minimum of fuss. Everything happened exactly as scheduled. Their plumber (needed for the gas dryer installation) was excellent! He arrived when scheduled and was responsive when we asked for an adjustment in the hook-up. Our utility room was left in shipshape condition, the old dryer was removed, with no mess, no fuss. And the dryer itself (a Maytag) worked correctly right out of the box. Altogether a very positive experience!

Amazing service! Very friendly and easy to work with. Better prices than Home Depot for the same models.

Have been an A&D customer for thirty-five years. Always knowledgeable, courteous, helpful service. Older washing machine finally gave up the ghost. Called the store and did the entire transaction in ten minutes. New machine delivered and installed in four days. Really great!

In this day and age it is a breath of fresh air to be able to say I am completely, 100% satisfied with the service, value and management at A and D Appliance of Medfield, MA. I live 100 miles away from Medfield and needed a new dishwasher for an apartment. Mike at A&D answered my call and had the new unit installed with just one phone call. He exceeded my expectations. We will not be using anyone else for our appliances in the future.

We went to A&D instead of one of the big guys hoping for good customer service. Sales was great, but the service department has been unhelpful. We bought a stove, dishwasher and fridge from them. The fridge has never worked right, not maintaining temperature and running very loudly. Service is no help, telling us its user error (as if we dont know how to use a fridge!) or to contact GE which weve done and had visit our house 4 times. As of the time of this writing, its still unfixed. Very disappointed.

Friendly service, some cool double ovens and appliances was helped to find the thing I needed.

Prompt, courteous, great stock, service, and prices. My first stop when appliance shopping; shop local!!

Ive been buying my appliances through A&D for 25+ years and have been a consistently happy customer.

I have only positive things to say about working with A & D Appliance Center in Medfield. I was looking for a countertop microwave - for what appears to be a small store, their selection was actually quite large (and much better/ higher quality than anything I saw at a big box store). The staff were friendly, personable and thorough; even for such a small purchase, they made me feel as though they valued my business. Shortly after my microwave purchase, our washing machine died and I went back to A & D. Had another very positive experience with this purchase and the quick delivery and installation. I would not hesitate to go back for any future appliance needs - they are terrific. Pricing and selection are great, customer service is excellent!

They are very professional, very helpful. We had a great experience. Well worth a visit if you need appliances.

Bought two appliance here in last 2 years. Shipped and installed in time and in a very reasonable price tag. I would definitely choose to buy from this local appliance store than other big names - too much hassle from those well-known company that mess around with the shipment and installation.

Great experience from the Web site, no-contact shopping, sales, delivery and followup. I have been purchasing appliances from A&D for 20 years, and the experience is consistently excellent and well worth the value.

We were delighted to work with A&D to purchase a new refrigerator. Ours had a major problem and we needed a quick replacement. What we found from looking around was that there is a shortage of refrigs due to production downtime during COVID-19. Thanks to A&D, and our terrific salesman Mark, we were able to get a floor model of just the right dimensions. Its perfect. It was the easiest purchase weve made. Delivery and setup occurred as scheduled and were just as easy.Well keep going back to A&D for all our appliance needs.

So impressed with the time, knowledge and honesty shared with me during my many inquiries today! Mike was wonderful! I can’t wait to purchase my items.

I had avery easy and pleasant experience purchasing my new washer & dryer from A&D Appliance. Everyone I spoke to were pleasant and informative. Mike got back to me promptly as he said he would. They arranged everything quickly and the delivery and installation went smoothly. I highly recommend them. We need to support our local business now more than ever before.

Quick and responsive sales people that helped us through out of stock appliances and sourcing due to COVID. Delivery guys were phenomenal and the prices were competitive. We will definitely but from A&D again!

Great prices, Attentive service, Delivery (with removal of old units). So much better than dealing with big box stores.

Bought a couple stoves from A&D this summer, Due to covid they were delayed but Mark is good at communication and setting expectations. Well do business here again!

Mark was awesome as usual. Came through quickly for me. Gave me all my paperwork for rebates by mail very quickly. Delivery guys were very nice, well mannered etc. as usual. My only recommendation considering the Covid 19 situation would be that the delivery guys should be wearing masks and gloves. I personally had no concerns as I just wiped everything down after. No big deal.

I have used A&D a few times. Customer service is great, very helpful and get quotes to you quickly. They work to get product out to you efficiently. Delivery was safe and easy. I would definitely recommend them.

My husband and I were looking to purchase a new refrigerator. We went to A& D appliance. Mark was so patient and helpful with helping us pick out a refrigerator that would fit in our tight kitchen space.It was reassuring to speak with a knowledgeable salesperson who know all about the products they are selling and the opportunities to ask questions about the different brands.It was a busy time with deliveries after tax free weekend and Mark graciously offered to loan us a small dorm size refrigerator to help us out for the few days it would take before we could have it delivered.The delivery day went smoothly as scheduled with the 2 gentlemen who removed the old refrigerator and brought in our new one . A great overall experience.

Great appliance shopping experience. The salesmen listened to what I was looking for and pointed me in the right direction. I’ve bought 5 appliances from there now, and tell everyone I know looking for appliances, this is the place to go. Worth mentioning, I’m a local plumber and I have seen my share of the big box store shopping experience nightmares for my customers.

Mark Manning, the sales manager, went above and beyond to help our family - excellent communicator and great follow up. Just superb. Heartily recommend.

The folks at A & D Appliance Center in Medfield are fantastic. They were very helpful from the first time we walked into the store through delivery and set up of our new appliances. Mike helped us choose the best products for our needs and was very knowledgeable. He was able to answer all of our questions. He gave us a great price that included an amazing rebate package. The guys who delivered our new appliances were so careful and thoughtful and made sure everything was just right before they left. We highly recommend A & D!

A&D have the best knowledge and service for all my appliance purchases - It has been my go-to appliance store for 4 homes over the the last 26 years. Pricing is very competitive but most importantly, their complete service during and after the sales is what makes A&D special. The staff is very knowledgeable on all the products and make what can be a complicated purchase very easy and stress free.

Lots of options available to choose from as well as a helpful and well informed sales person. I was impressed at how well he understood our needs and how little he tried to push appliances that would be out of our price range. It was a quick and painless trip as well

Great experience. We had a fixed $4K budget to get new appliances for the kitchen and walked out 30 minutes later with new fridge, dish washer, and great stove right on the nose of our budget. It was all delivered and installed just three days later. No pressure to spend more than we wanted to, and got some great appliances for the money.

Professional delivery and removal of old dryer. Very knowledgeable on models and brands.

We were going through a new house building process and Mark Manning helped us tremendously!! We changed our minds multiple times but he made sure we made the right decision. Also he even talked to our cabinet design company to make sure the cabinets measurements were made to fit perfectly. Truly recommend Mark at A and D appliance for all your appliance needs!!!

Friendly, fast service!

A&D Appliance are a pleasure to work with. I walked into the store needing a refrigerator ASAP. They pointed me to their collection, I picked the best one for me and it was delivered 2 days later. The delivery men were pleasant and knowledgeable. They switched the handle from one side to the other, no problems. They finished cleanly and with a smile on their faces. I will absolutely buy from them again. I also found out that my friend in Dedham buys her appliances from A&D also. Its a good thing.Susan Hunt

Michael (owner) and Mark (sales manager) were both extremely helpful on helping make decisions on fridge drawers and new washer/dryer. They were able to get me all the equipment withing a few days and delivered and installed professionally before my move in date. I highly recommend A&D!

This was a great appliance purchase experience. The employees who answered the phone were extremely knowledgeable and helped me determine that my current model of dishwasher was not fixable, and found a great model in my price range all over the phone. The installation occurred the next day and was prompt and did the work quickly. We are very happy with the new dishwasher and the whole experience! Highly recommend!

This was the best experience! And the best price! If I had more time I could wax poetic about the excellent and outstanding customer service. Mike printed out everything for the rebates, and I used the plumber they use to install my beautiful new GE dishwasher. Their price beat every competitor!

A & D Appliance is the best local appliance store, Mark and his team are so professional, honest, reliable and deliver the best personal service. Theyre prices are great, too!

Needed a washer ASAP and Mike made it happen for us. Despite low inventory because of COVID, he was able to locate and deliver what we needed within 48 hours.

Mike was wonderful to work with. We purchased a washing machine, refrigerator, range, microwave, and dishwasher, The prices were competitive if not better than the big box stores. What sold us on A & D was the personal attention to detail that Mike provided that included helping us with all the various rebates. He was kind enough to hold the appliances until we were ready for delivery. Delivery was an excellent experience as well. Prompt, polite and knowledgeable!!Support your local business!

With the same prices as “big box stores” the salespeople at A&D Appliance really know their stuff. We were able to get the comparative information we needed to make a decision on a refrigerator and washer. Highly recommend!

I called the box stores and got maybe 11 days delivery, and my kids has been screwed around by that blue store. So i called A & D they guy said how bout tonorrow?. Its tomorrow and its installed. A big maytag washer. GREAT company!!!!!

Provide good service, comparative information to make the best choice, excellent delivery and installation. So much better than a big box store.

Many thanks to Joe at A & D Appliance for coming out so promptly and fixing my fridge- very knowledgeable and professional!

Great experience buying a washer and dryer. Very knowledgable.

Mark was a pleasure to deal with from the minute I walked into the store. He is Extremely knowledgeable. He is detail oriented and has excellent customer service. Was a wonderful experience and I would highly recommend him to others. I will be back for future purchases.

Very professional and knowledgeable. Great prices too!

From start to finish, great experience purchasing a new dishwasher for a new house. Customer service was excellent and the contracted plumber went above and beyond expectations. Highly recommend and will return.

Always a pleasure dealing with anyone at A&D. We have bought multiple appliances from A&D and never had any issues. Delivery is always a very smooth process and all the sales reps are very professional and knowledgeable.

Recently purchased a washing machine from A and D.I must say I have bought other kitchen appliances from them in the past as well. The sales people were very professionable and knowledgeable about their products. They helped me decide on the best machine that would fit my needs and I have to say I couldnt be happier with it. I purchased a Speedqueen washer and love the simplicity of it and yet it does such a wonderful job. I would recommend A and D to anyone looking for appliances because they truly not only knowledgeable and helpful but also extremely efficient and caring to the consumer. They seem to want you to be happy with your purchase!The delivery went smoothly as well.I will continue to buy my appliances from them. Very Happy Customer!!

We are long time customers of A & D Appliance Center. We continue to purchase appliances from them due to their consistent, excellent service.Their sales persons are knowledgeable and listen to our questions/concerns when purchasing products.

Wonderful experience buying a new dryer from A&D. Excellent customer service, very knowledgeable on the phone, and fair pricing.I highly recommend this appliance business!

Easy shopping, good selection, expert staff, fast and professional installation. Very good service department.

Great experience at the shop — went in knowing pretty much what I wanted for washer/dryer and got great feedback. Fast delivery (less than 36 hours) and courteous professional delivery service.

I recently purchased a KitchenAid Dishwasher. There was much dialogue and input that took place with several members of the staff at A&D and myself. I was totally impressed with the knowledge and support and without any pressure in any direction. I am most grateful for the quality of my new appliance and look forward to future purchases of other items. Also, the knowledge and integrity of their service provider for our installation was tremendous.

I purchased a refrigerator and will be delivered and set up in 2 days. The price was very reasonable and the service was the best!Thank you

Great advice and great service every time. Much better experience than working with the chain stores.

The staff is super helpful.

The whole process went very smoothly. We are happy with our new appliance. Thanks A&D

Awesome service. Friendly people who are also very helpful. The only place we buy our appliances.

Nice local appliance store. Staff was knowledgeable and accommodating. Wish they had a larger selection on display.

Dave was awesome. He knew his stuff, and always arrived on time. I would highly recommend A&D.

Good morning, I would like to take this opportunity to express my great sense of appreciation and satisfaction with a recent purchase from A&D Appliance.Last week my 15 year old dryer stopped working and while speaking with my boss who lives in Medfield about needing a washer and dryer, he mentioned to me he had recently purchased a stacked unit from your company.He said he was very pleased with the service he had received dealing with A&D.On Friday June 14th on my way home I stopped in and met Mike McGinnis. He was a pleasure to deal with and has an outstanding knowledge of your industry.Not only did he guide me to a package that would suit me needs he also informed me the package would be going on sale the following Wednesday. I thought was just an awesome thing to do.The package was delivered and set up yesterday by again by a team of total professionals.You should be pleased to know you have very satisfied customer and proud of your team of employees.They are an asset to your company.A very happy customerPaul and Liz Healey

Nice if you need an appliance but they have no parts.

Can always count on A & D - they are down the street; always available; friendly and timely! Thanks for my new washer and fixing dishwasher!

A & D is great! Prompt service call and excellent customer service.I would highly recommend and will use again in the future.

Great service. On time, professional and helpful in making choices.

My home for May years. So many great memories

A & D was prompt with delivery- great pricing - professional sales staff

Ask for Mark. Have been doing business here for years.

Very freindly..great prices!

You will always find the best prices and best customer service here

Salespeople were helpful, flexible, and patient.

Consistently excellent customer service, have purchased all of our appliances at A&D for many years, just can’t get the type of personal attention A&D give to their customers at the big box stores!

We buy all of our appliances A&D shop local.

Great service! Great price!!

Very helpful with what I needed.

Great honest service.

Fast and courteous service

Great service.

Very lousy service..