Super unprofessional and they had very young people working there that didn’t have customer service experience. I probably won’t be back. My simple order was not a breeze at all.
Went above and beyond to help me save money! Love stores that price match! Worth supporting them and not ordering online! Great customer service !
OfficeMax tends to have some specialized products that you just cant find in other retail stores. Most everything can be found for less money online,but when you need something in 20 minutes and cant wait two days for Amazon to get it to you do what you gotta do. Prices are quite high on most everything, but the service is better than average as far as retail goes.
Having been there numerous times theres always been someone helpful. Ive noted at least three different supervisors at different times have been available and all feel like they really want to help. On occasions where Ive asked a question that A salesperson could not answer, they willingly called someone else the story who was the resident expert. Teamwork seems to be alive and well.
Went in for printer ink. There was no reference guide, tried to look it up on phone, poor signal. Was there about 15 minutes, was the only one in the store and nobody offered any help. Three employees just stayed up front chatting it up. Couldnt find what I was looking for, so I left. Had a better cell signal outside, logged into Amazon and got want I needed. Why did I bother going into a store!!
I went to this location for the first time today to get my portfolio printed (very large document). This first time there was a miscommunication between me and the print center associate, Dakota. However for the second print he worked with me to try multiple different paper types until we found the perfect one. He and the assistant manager Ben even put in extra effort to make the paper type I needed work despite the fact that at first it wasnt going properly through the printer. I would definitely recommend this location, and especially Dakota and Ben, to help you with your printing needs.
Elisa provided top-notch customer service! I wanted to compliment her to the manager...turns out that Elisa is the store manager. Makes perfect sense.
This OfficeMax store is located at 7266 Mechanicsville Turnpike in Mechanicsville, Virginia. While there is another location closer to our house, we have visited this store occasionally over the last decade and have purchased all types of office and school supplies here. When they have a sale their prices smash other simialr stores in the Route 360 area, and their service is good too.OfficeMax is where we have gone for all of our Back To School sale needs. Only place I go to when we have a printer ink emergency and dont have the time to order online.Nice folks. Great prices when they have sales. Good location.
They have copiers that will print directly from a usb drive. That makes it very convenient if you dont have your own laser printer. They offer faxing service here as well.
Ryan was awesome in his assistance and he let me know, so gently, that a spider was crawling on me. How awesome is that - he prevented a meltdown from a customer and for that I am truly appreciative . Thanks again Ryan. You showed true professionalism.
This place is empty. There is hardly any inventory out, employees didnt even acknowledge me, and it was hard to find even the simplest items.
Customer service was great helped me do I needed to do and very polite
Associate was very knowledgeable. Theyre very helpful.
Employee quickly helped me accomplish every item on my list. And gave me information on their automated system to find my member number.
Wonderful staff and good clearance deals. Regular prices are still a little too high compared to what you can get from online retailers.
Great employees! Great Service. Trusted for their opinions and advice.
Great place. Good prices
Employees were so helpful and very polite.
They advertised so excellent specials and had ALL of them in stock.
A lot cheaper than Walgreens and Wal-Mart for a usb
Your typical Office Max, the staff do a great job helping out. Always fully stocked
Efficient place to buy office supply products with a very courteous staff
Not the store it was in its heyday but still a good choice for quick supplies or basic copying.
Ive bought printers, ink, office supplies here. Never been disappointed and the sales staff were friendly and ready to help.
Very very helpful and knowledgeable. This will be my go to.
Very helpful with copying and office support.
Friendly and helpful
What I looked for was 300%above online prices and their own online prices. Was not a fan of that and ordered online.
Looking for back to school specials. Associates were very helpful.
Good customer service. Conveniently located in off major intersection.
Had everything I needed. Good customer service when checking out.
Michael in the print shop is AMAZING! Great problem solved and very patient!!!
Great service, clean, I love this store
Busy copy and office print center. One person working the copy counter. And three other employees standing around watching.Not a very efficiently ran store.Here again at OfficeMax, one guy at copy center working on large internet orders. And five people in line and has not even acknowledge any of us yet. 15 minutes waiting. Seriously need more employees at copy counter...
Slow, but service was good once they noticed me. Ill need more time if I go back.
Its Okay folks were decent. ..
Never really busy prices are a bit on the high side
Very very good
Not even worth my time to write any more than this. Incompetence all around. One star.
Fast service, good sales
Good place to shop
I thinks there are quality items at this store. Somes items are on the pricey side
Very clean store. Sales people can tell you exactly where things are on what aisle and which side of the aisle its on.
The wait wasnt long and the staff was friendly.
Great help!
Manager is never to be found when you need to talk to one ! Employees do not know their products
Older store but everyone is very friendly
Great experience
Had what I needed
Way overpriced