My computer hard drive crashed and they recovered the data and provided a backup within 24 hours. Best customer service I have experienced in years. Very knowledgeable (Hudson) and caring staff. Price were very reasonable. I highly recommend ComputeRVA.

I dont believe I have ever had any better service for anything!! They were all polite gentlemen and definitely knew what they were doing. I am beyond happy with this company. I would recommend them to anyone.

Excellent business. A while ago my son wanted to do some upgrades to his computer but they wouldnt work with his computer. They did want they could at the business but then explained to my son why the upgrades wouldnt work. Great people here. I wouldnt hesitate to go back.

Seems great. Too soon to know....

I brought in my computer and they diagnosed it on the spot. It was under a year, they recommended going the warranty route. Didnt charge me, very honest. Felt bad I couldnt give the shop any business, but certainly found my computer store for any future issues. Nice store!!

My computer was locking up and the only way to get it working was to force it to shutdown and then restart it. Well, this worked for a few months, but failed to remedy the problem with a failed reboot.I thought that the software became corrupted, and immediately searched for a computer repair store. I read several reviews and found Compute RVA, which was close by and had a significant number of reviews, all positive.I took my computer over the next morning and left it for them to find out what the issue was. I received a call in the afternoon stating they were running diagnostics and that I would be informed as to what they found when the testing was completed. Later in the early evening, I received a call with the results: a bad hard drive, but the files were retrievable. I was given an estimated cost which was for an SSD replacement and retrieval of the readable files. However, the applications could not be saved. I was told I would probably ready for pick it up the next evening. Sure enough the computer was ready as promised at a reasonable price. So far the machine appears to be operating very well.

Billy did a great job! Everyone Ive met there seems to be very nice and helpful. Looks like everything is kept neat, clean and organized. I highly recommend this business and Ill be back as needs dictate.

I just recently found this place and love it. They helped me with the issues I was having with my laptop. The guys were smart, professional, and very sweet. They never once made me feel stupid. Prices are very reasonable. I wouldnt hesitate to go back here for any computer needs.

Computer stopped running during windows update. They were able to get all my data back and I purchased a new computer from them. All with in 3 days and for around $500. Highly recommend. Never going to Geek squad again.

Its so nice to have a real person to talk to when you have a need. Its even nicer when they are caring and competent. I had a bit of an unorthodox request, and it didnt phase them. I highly recommend Compute RVA.

I am completely satisfied with the service provided by Compute RVA. I had upgrades done to my laptop which included a new battery and newer version hard drive. The battery is now quick to power up and to keep its life. The new hard drive has a much speedier response and loads sites w/o difficulty. The staff were very friendly and helpful. They made sure I was comfortable with the performance before I left the store and answered all my questions. It is great to have this resource right here in Mechanicsville. I highly recommend them!

They were able to find out exactly what was wrong with my pc and got it fixed very quickly once I ordered a replacement part. Very friendly, knowledgeable staff and all service was done at a good price. My pc is working great now and I will definitely go to them again if something goes wrong or if I want to upgrade something.

Excellent work at an excellent price! Great personal service. Far better than the big box stores that merely ship your stuff away.

Forget the big box stores. The technicians at Compute RVA are awesome, my computer repair was completed quickly and priced very reasonably. I highly recommend them.

I started using these folks when they were at Walnut Grove Road and Lee-Davis Road. I followed them to their current location on Mechanicsville Tnpk. There are good at what they do and they do the right thing - all at a reasonable price. What more could you ask for? Well, I didnt ask for it but they also follow up with you a couple of weeks after you receive your repaired equipment to insure everything is continuing to work and you are completely satisfied. I dont tale my equipment anywhere else and you shouldnt either. Awesome place and people!!!!!!!!!!!!!

This is a wonderful company. They have helped me out several times. They are so courteous, and they solve whatever problems or issues you have quickly, timely, and in an efficient manner. I would recommend them to anyone. They go above and beyond, and I appreciate them so very much. Theyre the best.

I live a few counties away but this company will be getting all of my computer business from now on. They have a complete range of knowledge, so helpful-even when they didnt have a cord I needed. They sincerely care about you as a customer and it is NOT that fake smile you get these days. They are a great bunch of guys and very concerned with the quality of work they do. I highly recommend them - you wont be sorry.

The technician was very helpful when I needed anti viral added to my laptop. Explained everything and the work was done promptly and they followed up to see everything was okI had them install their anti virus program so I cant yet say how that will work but I am sure it will be fine .

Compute RVA has twice provided much-needed assistance in repairing broken computers: once with a relatively simple fan replacement on my ThinkPad laptop, once with a complete rebuild of an old computer running Windows XP. They are able to work around customers work schedules and their customer service is consistently fantastic. Compute RVA is my first choice for computer repairs when something goes wrong with any of my computers.

I would recommend Compute RVA to everyone, I had an issue with my laptop. I brought it to the Best Buy Geek squad originally since this is where I purchased it. They told me they couldnt do anything with it unless I had the original windows startup disk. I just wanted to get the stuff off the hard drive. They have to send it off it would take two plus weeks and then there was not guarantee. plus it would cost over $250.00 to send it off. I searched the area and found Compute RVA. Brought it in at 4:30 in the afternoon, explained to the young man what my problem was. He told me if the hard drive was ok he could transfer my things over to a refurbished computer that I purchased from them. He said he would call me later that day and let me know the good/bad outcome. He called me an hour and half later told me he was able to transfer everything over to my new computer. cost to transfer was $40. Needless to say I will never bring anything to Best Buy to get fixed. RVA rocks......

Good afternoon Doctors! All is well with my computer, running better, (faster) and although I lost most of my documents, I can easily recreate what was lost. One question I do have, and that is, ...Can you suggest a free program to convert PDF files to Word files. Everything I have seen on line wants you to download a bunch of stuff I would rather not have on the computer or cost something. Seems I have seen free converter programs, but cant find one now.

The Computer Surgeons are the best technological team around. If there is anything that needs to be done to your computer, they are the one to call. My maintenance was done through team-viewer and I was amazed to what they did to bring my computer up to date while explaining everything that they were doing..They allowed me to ask questions and showed me how to solve the problem. They are very honest and willing to do what they can to help you understand your computer.If surgery is needed on your computer and you want to be completely satisfied, The Computer Surgeons are the one to call. See Jay....

Ai Computer Surgeons is extremely professional, courteous and honest. The prices and service cannot be beat. This is by far the best computer repair/information extraction service I have ever received. I highly recommend Ai Computer Surgeons - 5 Stars!

Great job!!! My computer crashed and these guys had me literally back in business by lunch time the next day. Honest advice without the sales pitch. Nice helpful staff.Thank you.

Great service, fast turnaround, reasonable, I thought my computer would be there for days and had it back and running good in the same day. Fortunately was a minor issue, they kept me updated and informed throughout the process.

Awesome donuts

They go an excellent job. They listen and help you find the best solution to your problem. I will definitely use them again and I gave already started to recommend them to people I know.

I brought an older desktop that wasnt working. asked for analysis, told they would check, and tech said wouldnt suggest a lot be spent due to age of machine. I agreed, received call 45 minutes later advising not worth repair. went to get machine next morning. charged $25 to retrieve computer. last $ they will be getting from me. if diagnostic requested get in writing what it will cost!!!

Kenneth saved my life today!! Fast and very informative info. Best place to have any computer work done. I was very impressed with all his knowledge and his very friendly personality. Awesome place. Will bring all my computer work here from know on.

I had a great experience here with a MacBookPro that needed a new hard drive. They were so helpful and explained everything to me. Computer runs faster than it has in a couple of years. Had it back in 24 hours and it was less expensive than other places.

I took my computer to Best Buy first and they said it was a bad motherboard and that it would take 3 to 4 weeks to send off and repair. I then went to Computer Surgeons and they send they could order the part and have it there in a few days and repaired the day after the part arrived. So I went with them and they kept to there word and had it repaired fast and it has been work fine ever since.

I was having issues with the monitor on my laptop so I brought it to Compute RVA. They quickly diagnosed the problem and completed the repair the very same day! The staff was very kind and helpful. I highly recommend them!

I could not be more pleased with the customer service received at Computer Surgeons. Their turnaround time to repair my old G5 Mac was unbelievable, and the charges probably half what they would have been at the Geek Squad. Very happy to have found this reliable tech resource.

I had a wonderful experience. The rep was helpful, with giving fast and professional service. I expected my computer back in 4 to 5 days, but I was completed with in 24 hrs. And price was good compared to the service provided.

People were nice and helpful nit did not fix the problem. I still have it and will have to go somewhere else to have it fixed. No point in going back when they werent able to fix it.

They did a great job, and I had my computer back in a couple of days.Very personable folks who work there.Will definitely go to them for my future computer needs.

I found them to be professional and they communicated with me promptly. Their price was reasonable and the computer was ready when they said it would be. They are a good company.

Ai Computer Surgeon were a recommendation from a family member, I had recently told about my computer issue. Being new to the area I didnt really know where else to go. That worked to my advantage! The professionalism and knowledge they have and displayed were only surpassed by their willingness to do what is best for you attitude. The price was in line with what I was expecting to pay for the issue I was having. My computer was ready when they said it would be and I havent had any issues. I will definitely go to them for any computer issues and will recommend they highly.

Very nice boys that work there, they are so educated, I think they can fix anything and very affordable

It was the best thing I could have done when I took my laptop to AI Computer Surgeons. I went to two other places and was told my computer would be sent to another state. I would have to pay shipping costs and there would be a minimum charge of $300 for the work. I am so thankful one employee suggested AIs. I had heard of them before and had thought of going there. Those surgeons had my computer fixed and ready the following day. They were friendly, honest, and my cost was less than $100.

Thank you so much for fixing my computer and running a diagnostic! The personal service and the quick turn around were definitely a plus, and I will definitely come to you guys for all my computer needs! Thanks again!

Very courteous and knowledgeable. I am not a computer wiz, and each time I was there, they took the time to answer my questions, even though it was obvious they were very busy. I am very happy with the clean up and work done on my computer.

Everyone was very polite and professional. They made sure I was completely satisfied with the work and they were very quick.

Very happy with the service. Our computer is working at a good speed for the first time in a long time.

I brought my computer in for what I was told might be a hard drive failure. A young tech took it and said he would call in a few days. He did, and I was told it was not possible to recover 10 years worth of family pictures, as the hard drive was toast ...his words. I asked was there anything I could do, and he stated maybe a company somewhere else could retrieve it but it would cost 400 to 600.00, it it wasn’t likely anything could be done.The young tech did not even put the hard drive back in the machine and it was in pieces. I asked for him to put it back together and he did. They at A-1 we’re kind enough not to charge me full price for tech service, and I appreciated that. On a whim, I looked up another computer company just off Bellcreek road in Mechanicsville. His name was John and he said he could do it. They were very nice and within 3 hours had all my files and pictures downloaded on a thumb drive and, the fee was only 125.00. Maybe experience really does matter. I’m not knocking the young tech, but years of being a tech does make a difference. The tech maybe should stick with video games instead. Something most people his age are accustomed to and Have a more senior tech look at computers.

Frauds. You may receive your working computer back completely useless and they will not own up to it.I came to this location to have a CPU fan installed. I had called prior to my visit to shop pricing and while the Computer Surgeons was not the least expensive they were the only one who could guarantee my computer back same day. When I dropped the computer off I was given a different price than what I had received on the phone, by the same person. I also clarified my computer would be back to me the same day and he said wasnt sure. Not a good start. I was told I needed to prepay for services not rendered also a shady way of doing business.After leaving my computer with them I received three phone calls. First was to let me know the price was nearly doubling from the second price given to me and that it was unlikely I would get my computer back same day. The second phone call was telling me the price went up even more. The third let me know my computer was finished.Unfortunately, this is when it got real bad. I had brought a working computer with a noisy fan, but when I got home I had a computer that wouldnt boot windows. I was told my hard drive failed magically between the time they installed the fan and tested my system and the time I picked it up. After a long argument with two people, it was established that I would purchase a new hard drive, they would install it, and ship off my old drive to the manufacturer to diagnose the cause of the failure and if it were eligible for warranty. For my inconvenience they would install the new hard drive re-install windows at no charge to me.3 months later No phone calls were made to me. I called them to check on the warranty status and miraculously they had received the notice that morning that the hard drive was defective and warrantied. I asked to have my hard drive back and I was told I was not aloud to in exchange for their installing my new one. They also refused to show me the letter which told them it was a defect.Frauds, plain and simple.Side note: I ended up paying 4 times as much as another shop in Old Mechanicsville offered to install it for me. They were also far more helpful prior to a visit but were too busy. My mistake, should have realized they were busy because they took care of their customers.

They did a great job and the prices were very reasonable.

I was quite pleased with this service! There was a little hiccup in the way they put the computer back together, but they fixed it easily. Everyone was friendly, and it was finished before quoted and cost less than quoted. Will use them again!

Great Job! Very pleased with your help! Thanks for jumping on it so quickly and getting my computer back to me so quickly!

Excellent customer service. Will definitely come back. Very knowledgeable and offering suggestions for improvements to my computer

Excellent service. Quick turnaround and affordable prices quoted up front.

The new disk dirve works great and I really appreciate the quick sevice!

Cant believe how much faster my computer works since you all cleaned it up and checked for spyware, etc. Thanks! Fran Hansbrough

You did a great job! In and out same day and all is working beautifully.

We stopped into Computer Surgeons to discuss a problem my mom was having with her tablet. The helpful associate, James, looked at it and tried different cards to determine whether her problem was with the memory card or the device itself. He was able to determine the fault was a defect in the device. Even though he spent 15 minutes working on it, he didnt charge mom since it could not be fixed. He also answered a question for me about my grandsons tablet. It is so nice to find helpful, excellent customer service like this in a neighborhood business close to home. I know where to go when I need help with my computer and web devices.

Great service. My hard drive crashed (complete mechanical failure) and they had me back in bushiness in under 24 hours and even saved all my files. They explained all the options and came in under the price they quoted.

Very friendly and helpful staff. They were knowledgeable about what I needed. Would recommend them to friends and family.

Two weeks later, PC is actually working better than when it was new. All files were saved in spite of a dying hard drive.Very professional group of techs here.

So helpful and reasonable! Preferred over best buy geek squad.

Was going to originally buy a gaming laptop from Best buy, but what these guys did was a bit cheaper, and a LOT more effective, they set me up with a amazing gaming PC, that holds me over to this day, It was a amazing experience and if I need a new PC, or something fixed, I will deff return to these guys.-Will totally recommend to friends-

Fast service. Always do a good job for me at a reasonable price. I dont go anyplace else for service.

I was very happy with the service and the people who work there. I would definitely recommend them!

They did a great job in a very timely manner.

We were so pleased with our experience at Computer Surgeons. Our PC had crashed and we found could not be fixed, so we purchased a refurbished IMAC to replace it. We are Senior senior citizens facing yet another huge learning curve and didnt know where to start. Tim and histeam got us up and running, and even came to our house to get us connected to the internet. They were so kind and patient with us. We arerecommending them to everyone we know. Thanks so much, Tim!!Mary and George Hager

Computer Surgeon Jay is outstanding! Cant wait to use my computer again after his service. Thanks Jay!

From my first visit till now issues with computer have been few. Most importantly fixed promptly and inexpensive : )

A few weeks ago I took my old laptop into Computer Surgeons because it would not come on. The gentleman at the counter got it started on the spot but I opted to leave it for a tune up because it had been awhile. I got a call the next morning advising that my laptop had pretty much seen its better days and I might need to consider an upgrade. I wasnt surprised at all and I asked if they had anything on hand that might suit my needs. The gentleman on the phone told me about a ThinkPad they had on hand that he thought would be a nice fit for me. That was on a Saturday and I picked it up both my old computer and the new one on Monday. I was a little concerned about learning to use the ThinkPad, but in a couple days, Id learned to maneuver pretty well and now Im an old pro. I was very happy with the service, price and their willingness to teach an old dog new tricks. Without doubt, Ill return there next time I need service.

Great service and a fair price. Highly recommend.

AI Computer Surgeons were very knowledgeable and quickly diagnosed the problem with my laptop and provided options for a speedy repair. I will continue to use their services.

Been to the store 3 times. Great customer service and knowledge....recommend highly. Will definetly continueto take my computer problems there.

This company worked on my laptop and it is like brand new! They kept in touch with me and let me know what was going on. I wont ever go anywhere else!

Put new harddrive in working great .

I took my computer to them with the FBI virus and they were able to have my computer back repaired the very next day. I was very pleased with their prompt service.

These folks ROCK.. Very intelligent, They made my problems disappear... gone. Cleaned up old junk that was not necessary and made my machine happy. I will really endorse the work of the staff.

Excellent work and laptop works great! Definitely recommend!

These gentlemen are a great group of businessmen that are professional, courteous, relaxed, and dedicated technitions. They do not give up untill the problem is solved and corrected reguardless of the time they have invested to make repairs even when the quoted repair cost was established before the problem showed itself.I recommend this vendor to everyone that owns a PC.

Always helpful and friendly!

Great job setting up my new laptop and getting all of the files transferred!

Extremely happy with tech support and service.

Awesomely good experience, turn around time, price and customer service!

Excellent service . The price was very reasonable.

Great computer people

The people and the work both were great and fast!

Kenneth & James are the greatest they are both polite and professional. They have helped me with my computer problems and walked me thru my mistakes and taught me well.

Very helpful!

They did a good job, save my computer thanks

This place is amazing and have very knowledgeable staff much prefer to go here then Geek Squad where you are just a number.

Thanks, everything working fine.Arthur Farrell

Full marks to these guys. Had a problem with my Blackberry tablet synching to my laptop. Most places wouldnt bother. They took the time and worked until the problem was solved, and I could manage the solution. Theyve gained a customer.

Computer Surgeons give excellent service and with s smile.

Very knowledgeable and went the extra mile.

Great Job. Computer is purring like a kitten

I use Computer Surgeons every time I have a computer problem and they are great to work with

Did a great job, thanks again.

Knowledgeable, turn around time great.

I would reccomend them to any one that needs to get there computer fixed!

Very knowledgeable and great to work with!

So far so good -- thanks

Very fast service.

Very GOOD