Bought for last 5yrs this was very bad Ithe honeydew & cantaloupe tasted like dirt and by the next morning the ends were curling. I will not be returning again. When I called complaining they offered to redo the same thing except I live 45 minutes away. It was very costly to just eat few strawberries and a couple pinapple I ordered no honeydew & got 7 pieces compared to 5 cantaloupe the.ball in middle pinapple was bad.
I love their products and ordering online is so easy! Ive been purchasing products from this particular store for years and everything has always been wonderful! I will definitely be purchasing sweet treats from them for many future years!
I ordered something for my daughter for Easter since I live out of town. They were supposed to deliver it on Easter but they called my daughter after they left and said they could not deliver it because she wasn’t there, if they had called prior they would have realized that she was only six minutes away and they could have left it at the front door, besides that there was someone at the home that was asleep. I called the next day because they left me a message and needed to know when someone was going to be home when I called back they said they had already sent it out for delivery, when I ask why they did not call prior she rudely told me they didn’t wait on people, I did not ask her to wait on anybody. Calling prior on a Holiday would seem to me to be standard especially when it is a holiday treat. Very rude, will never use again.
I love going here to buy gifts for my wife and mom for mothers day, birthdays and Valentines gifts. I will always pick up an extra box for me. I personally like the dozen chocolate dipped strawberries. Nothing to fancy.
I went in the store around 3:30 this afternoon to get an arrangement. The door bell was pretty loud and no one was out front. I could hear talking in the back so I just stood there and waited, thinking someone would come out to assist me. However, after 5 minutes of listening to laughing and continuous conversation I decided to leave. Im highly disappointed as I have never had any issues like this with Edible Arrangements.
Sent this to a family that lost a loved one. They loved the fresh fruit! The white-chocolate covered pineapple doves were their favorite!
I placed my order online for my granddaughter 4th birthday. Everything went well and she was so excited to have edible arrangements delivered to her. The fruit was so good according to her. Of course she did not share but she was the birthday girl. I will using them again.
Ordered an arrangement for my stepdaughters birthday to be delivered to her at school. As soon as the delivery driver found out that could not be done, they called me on the phone to get another address for delivery which was the perfect surprise for her after school.
My order was ready. It was delicious. The berries were tasty and the chocolate added made it a tasty treat.
Had an awesome experience with this company.Highly recommend them. They got my order there on time, it looked great, and no problems with anything.
The sight was easy to manage my purchase and it was delivered on time. I use the site for Valentines Day. A day of having a product that was ordered from the comforts of home and completed with a smile. Sure will do it again.
This is not my first time I have ordered from Edible Arrangements, in fact I have ordered from multiple stores over the US and this has been my first unprofessional experience with this Brand and it should be set in stone. I ordered the 12 ct. Dipped strawberries for this Mothers Day (not very complicated) and had my sister go to pick up the order for 1:00pm only to have her sit around waiting for an hour FOR 12 DIPPED STRAWBERRIES! If I wasnt on the other side of the US I would have done this myself for the fraction of the price but unfortunately I am unable to. The price they charge for this service doesnt live up to the exceptions of its customers, but I understand the convenience of the service but what is the point of convenience if you cannot have the order read on time! Will not be ordering from this store and I note this is probably why they have another store not even a mile down the road.
I know the ladies are doing their best on Valentines day but Edible arrangements needs to anticipate larger amounts of customers being in that day and the need to help with who is next
The office was THRILLED with the holiday arrangement!! Would love to chat with you about FlipperSplash Influencers to help spread the word for you!!! Thanks again for the excellent edible gift ;-)
Delivered quickly and loved by the recipient. Well done!
It was great. My girlfriend loved it thanks
The people I sent it to love it. Thank you for delivering on a Sunday.
Literally watched the delivery girl drive away from my house, conveniently after 5 pm so there was no way to call for them to come back. It was ordered as a birthday present, and this ordeal ended up ruining the entire evening.
Unimpressed. I placed an order on Feb 13 for delivery on Feb 15. Since it was a thank you gift, I wanted to avoid Valentines Day. Called about noon on the 15th and told them not to deliver between 2-4 due to a doctors appointment. Got a call about6:30 stating they were still working on the item and hoped to get it delivered that evening. Because the lady sounded frazzled and the late hour, I told her it would be fine to deliver the next day (16th). I received a call at 6 pm on the 16th and they stated they had tried to deliver at about 5 pm but no one was home. (I specifically told them on both occasions to call before delivery to ensure they were home). The lady said that at 6 pm she called and the number I had given them was incorrect and that they would try and deliver on the 17th in the morning, so that hopefully it would still be fresh. SO, Im assuming the delivery they tried on the 16th was actually made on the 15th and now will be delivered on the 17th.All of this could have been avoided if the person had just told me that they couldnt make the deliver. Now Ive paid $100 for a fruit arrangement with ab out $30 of fruit (which I was willing to accept) and it will be spoiled by the time it arrives 2 days late.Ive ordered from other locations and always had prompt delivery with delicious produce. Never again will I use the Mechanicsville store. Unreliable and it could have all been avoided. Just hoping the fruit is edible when it arrives, if it isnt Ill be asking for a remake or refund.By the way she said that of the 400 orders she had for Valentines Day about 40 had to be redone. Thats a 10% failure rate. Not my idea of the way to run a business.
My mom loved them! Had great service!
The staff was very helpful. I will be using this location again in the future.
Very helpful, good prices, great product
I placed a order in April and stated to be delivered before 2 pm.......for May 12th called was put on hold someone spoke with the manager and stated my order should arrive 10-15 min @ 2 well 45 mins later no order, called again and the dont guarantee delivery time OK why didnt someone tell me this when i placed the order, or even when i call the first time...oh they have temps working thats what the guy told me the 2nd call.....WILL NEVER PLACE A ORDER WITH THEM AGAIN!!!
It was aweful ordered my nephew a arrangement for his 13th birthday party, way over priced for what you get. The fruit was bad on the 2nd day very disappointed. Charged like $80 you can go buy your own fruit and dip in chocolate for under $20 bucks. Would not recommed to anyone save your money & do it yourself.
Prompt delivery! Very fresh fruit
You ruined my 12th birthday TWICE fruit was disgusting so we wen a second time hoping the fruit was more in season and better but i was wrong it was soo nast chocolat coverd strawberry would be soo gooey it wes nasty you guys really ruined my birthday i been wanting that for years i hated my
Love them! They are the best!
Excellent customer service and fabulous quality!
Efficient and professional with the delivery and product
Ridiculous!! Been waitin in the house on Valentines Day, All day and My Arrangements still havent got here! Never again!!!
I ordered an arrangement for my boyfriend before noon today and the staff guaranteed my delivery would arrive before 5pm. My boyfriend received it well past 5pm. I will never order from this store again.
Everything was great .
Great overall
Unorganized.