This was unfortunate. We sipped there years ago getting exactly what we wanted, installed, and it was great. Now there was one line man there who was slow to approach me. Once he did, he was unable to give me one price, tell me what I needed for a den and a sunroom when I had definite ideas or say anything helpful to make a sale. I was in there to buy. He did say “That’s too expensive,” and “We can’t get that.” Just sad.

The owner is always pleasant and helpful

Great inventory and very pleasant and helpful staff.

Friendly and knowledgeable. Good people to work with

Best place for flooring!! Unbeatable customer service, huge selection of every flooring surface, including gorgeous area rugs, and the prices are competitive. You can see, touch and feel what you are getting. Definitely look here first!!

Todd took great care of me, the two gentlemen that came out to repair the carpet were professional and did the job in a timely manner. I really appreciated the prompt response!

Friendly staff! Very helpful!

Outstanding overall experience. Professional, yet personable, and very helpful. We had new carpet installed; would highly recommend.

We used Carpet America to install the wood flooring at our house and all our rental properties. Very far priced!! They did an excellent job!! The installers have great customer service. I recommend them to everyone!!

Carpet installed well and quickly. One issue during installation was handled by Todd professionally at no additional charge. You speak with the owner when you call.

Ms. Marty was wonderful. She even taught me a few trips about measuring. I recommend the store and the staff.

We’ve used Carpet America for carpet and hardwood refinishing. Great experiences. No nonsense, no games, great products and great service. Best in RVA!

Todd was excellent to work with! He was very fast with the estimate and was able to start right away on the carpet install! Id recommend him to anyone!

They were awesome. Todd was great helping pick carpet for our great room and the installers were top notch!

Phenomenal customer service from the sales staff (Rich, Lisa) and thorough and hard-working floor crew!!!

Carpet America does all of the flooring work for both my home and business. I also you Todd as a great referral source for my customers!

Great prices and always great service!

Great customer service and endless carpeting choices!

Great customer service, large selection, and awesome installers

My flooring choice was not there.

Great place to buy vinyl floors and there installers are the best.

Maybe they do carpet well, but they practically ruined my hardwood floors. This review will only let you type so much, but trust me-It was a horrible experience! They did damage that, I think, can not be fixed. Do not use them!

Amazing