Pr
Precision Service and Repair
Mechanicsville, VA 23111, United States
Comments
Jo
Review №1

Absolutely love this mechanic! I have had a few repair jobs done by this business. The wait time is pretty standard. They do comprehensive mechanical and engine work. They are the go to guys if your piston rings need to be changed or you need a engine rebuild.

Je
Review №2

John and team are the best. He has been working on my vehicles for years and when he tells me whats wrong, I believe him. They are fast, reliable and honest.

B.
Review №3

Great local mechanic that you can always trust to get you fixed up.

Pa
Review №4

Another great experience with PSR! I recommend these guys for all of your velicles needs! The only problem is they do not charge enough! Great work guys! Thanks again for great work!

Ma
Review №5

The guys here are great! Cant suggest their shop enough. If youre wondering where to take your vehicle, this is the place to go.

Ri
Review №6

Awesome service and expertise

He
Review №7

First off, John and his team are the best, John is a trustworthy guy that will get it done, and done right. My mother needed work done on her on her AC and the brakes. This was an all new experience for with my dad not around . My father passed away about two years ago Now, he was always the mechanic, completing most jobs on his own, with him gone, and myself no access to a shop or tools, I find myself wanting to help but without the means, enter PSR, they not only took care of her car but knocked it all out in a day, ac fixed, brake switch done. We dropped the car off this morning and within a few hours they were done. She is very happy with the service and will be returning to here for any future needs. Way to go PSR you guys rock and made a customer for life!

Su
Review №8

Have been taking my cars to them for years. They treat you like family. Good values and they dont rip you off.

Va
Review №9

By far the best shop Ive ever been to. John and his staff are complete professionals and they go above and beyond to take care of their customers. As a female, an honest mechanic is absolutely invaluable. I highly recommend PSR to anyone who is looking for a job well done without any skepticism. Thank you John! You guys are the best!

Jo
Review №10

The best around John will answer any question you have. Him and his team are professional and do great work! Has installed all my automatic starts on all of my vehicles and installed an entertainment system in my truck! Great group of guys I totally recommend!

Cl
Review №11

These people are awesome. they stand behind their work. little pricey but its worth it.

Ka
Review №12

Horrible service. John the owner of the shop sold me injectors for my 2002 duramax and told me that all 8 worked fine. He also said if I had any problems with them to let him know. Had a diesel shop install them and one injector went out during testing and he refused to fix it or pay for a new one. He said I got a deal and wouldn’t stand behind his word. Then began to say that the shop I had them installed by put them in wrong and it was a wiring problem. They tested each individual injector and found it wasn’t a wiring problem but the injector itself.

Ka
Review №13

John is a genuine person who has a passion for his work, and always strives to continue his craftsmanship positively! He is what hard work ethic and PRECISION are made of!

Br
Review №14

PSR has worked on two of my vehicles and I was very pleased every time. They were honest, fair, and very respectful.

Ka
Review №15

We have taken 2 cars to them in the past week & they have been wonderful! They did not over charge, only fixed what needed to be done and was asked to be done. AND on top of that they called to talk to me both times to explain every thing they had done and what they recommended for further repairs along with estimates to go along with it all. Would highly recommend!

Jo
Review №16

Great place to get work done. Top notch work. Great prices. Dont hesitate to stop in. You wont regret it.

ha
Review №17

I took my Ford F250 to Precision several months ago because I was having issues with the ignition coils. I was so thankful because they were willing to take my truck in on very short notice and take care of the problem. Keep in mind, this is my work truck so Im dependant on this thing to run right to make money. My wife drove the truck to them so I could use her vehicle for the day. Well, after several hours of waiting she gives me the call to tell me the issue was resolved. $400 for 20 minutes of work. I figured it would only take an hour since they seemed to be pretty open and willing to take us in. They charged us for the truck sitting in their lot and she said they really werent busy but whatever, they fixed the problem so I can move forward now. Well about and 3 months later my truck starts acting up again. I took it to a friend who said it was the same problem... ignition coils. Finally I took it to another shop and guess what, they pulled out half broken and heavily damaged spark plugs that the guys at Precision swore they fixed.They cost me to lose money in more ways than one. Thats why Im writing this review. Wish I would have done this long before now but Im really not one to leave poor reviews but Im hoping I can save someone else some money and a headache. The guys at Elliott Automotive gave me back the defective plugs that Precision left in there and fixed my truck the right way. Thankfully, the owner of Precision contacted me personally to apologize and agreed to correct the issue which means more to me than anything because it shows they care and appreciate customers.

Ni
Review №18

These guys ensure that their customers are satisfied. If you have an issue, they will go above and beyond to fix it. Quality work and superb customer service!

Sa
Review №19

Customer friendly, price competitive . Service with John honest, willing to answer questions from this senior citizen. Permanent customer from now on.

Al
Review №20

Only place Id take my Car

Ch
Review №21

Ran over something in my work truck not sure what because tire pressure dropped fast. They quickly found the hole patched it and had me on my way for a reasonable price. Highly recommend

Sh
Review №22

John did a wonderful job fixing my daughter’s car when another shop couldn’t figure out what was wrong. Honest guy, great work! I’ll definitely be taking my cars back to them!!

Co
Review №23

Called & got in and out on 30 minutes!!! No ticket for me for a burnt out headlight. Thanks to John & Jordan!

Ma
Review №24

Time and time again PSR has exceeded my expectations. Someone previously mentioned that they treat you like a person vs a number and that could not be more true. They have been excellent with everything from my head gasket blowing to most recently today my car flooding. John and every single employee there always makes sure you are taken care of. I have never boasted about a business to anyone or even bothered with a google review until I started going here.Guys, 5 stars are not nearly enough and I know I say it at least 10 times every time I see y’all but..Thank You!!!

Er
Review №25

My wife started taking her car there because the owner, John treats his customers great. She had taken her car to other places and they treated her like a female that knew nothing. Not John. John helps his customers and advises them. She just had him replace a new engine in her 40 year old classic and he did an excellent job. Kudos to John and his staff.

B
Review №26

Just got a new to me car with a pull lever for the gas tank that wasnt working. I stopped by without an appt. just to see what could be done and how much. John was extremely friendly and fixed the issue within minutes.Definitely going back to these guys to get a remote start put on! ⭐️⭐️⭐️⭐️⭐️

dj
Review №27

Dec 2017 I took my gf 2009 maxima if for a remote start as a xmas gift because I didnt want to do it myself. I dropped the car off that morning they called thats evening a d said it was ready it worked great for 2 years I have a issue with it right now but I called psr they said bring it right back...I cant give this company nothing but 5 stars because they do excellent and near work I highly recommend them

Ga
Review №28

John took care of my car and I am happy with outcome

Li
Review №29

John Arkenstyn and his staff have helped me out with my vehicles for quite awhile. They are experts at knowing how to take care of many car issues. They were the ONLY ones for miles around Richmond who knew how to work on a lot of my BMW issues. I trust them. John is the kind of person who opens his doors to those without a place to eat for Thanksgiving. That says it all.

Gr
Review №30

John and his crew are easy to work with and do great work without overcharging. They are the only ones I let work on my car. Highly recommended!

Ja
Review №31

Great group of guys. Honest, knowlegeable, fair, and quick. The only place Id ever go in the area for car service. If there ever happens to be an issue, John will go out of his way to make it right.

ch
Review №32

Superior service with pure honesty and talent. Thanks for all you’ve done for me over the years.

Ap
Review №33

Friendly staff, owner is a great guy, they have helped me several times over the last few years and I highly recommend!

Mi
Review №34

I had 2 after market upper control arms put on my Tacoma and immediately after pick up of my truck I noticed the inside washers were not put in. Shrugged it off and figured it was fine. Also they forgot to put my fender guards back in. I returned to the shop 2 weeks later to see if they had them, they did return them. But now 3 months later the bushings have come out of the arms due to inproper installation. Edit: the bushings and ball joints came pre pressed, nothing is/was wrong with the ballpoints. I don’t think you are understanding that washers were not put in. Leaving nothing to hold the bushings in, I have been told this by the manufacturers. But please tell me how not putting a part on that was provided in the box with INSTRUCTIONS, is my fault? I see this isn’t the first customer you have blamed for your mess up. But my curious to hear your response on my Facebook since you have already found me on there

An
Review №35

I drive a 2000 Blazer with over 223,000 miles. I take my vehicle to PSR for all its maintenance needs. The mechanics at PSR do a great job. I have never felt they were taking advantage of me. They stand by their work, all repairs were done timely, and the prices are reasonable. I highly recommend them to anyone needing anything from oil changes to major repairs.

La
Review №36

Quick and efficient.

Al
Review №37

PSR is one of the few shops left that can be trusted. They do all the custom work on a car that is typically considered very difficult to work on. They do outstanding work and can match/beat any prices ive ever seen whether it be typical service or challenging custom requests, and are small enough in size to provide customers proper attention. I HIGHLY recommend.

GR
Review №38

We have been treated like KING every single time we pull up..And our Truck and equiment are our Back Bone to our Company and keeping our Customers Happy..Wouldnt think of going Anywhere else even if it is out of our way..Small family businessMaking you apart of the Family

Fr
Review №39

PSR was recommended to me several years ago. Thanks to their quick response, great workmanship and just overall friendliness I will always be one of their customers and encourage everyone to give them a try. You will be pleased that you did!! Keep up the good work John and PSR family!!!!

Fa
Review №40

I showed needing my motorcycle tire exchanged, by the time I went across the street to get the money to pay, my tire had already been exchange. Speedy accurate service, I won’t go anyway else.

Jo
Review №41

PSR is a small locally owned company. Their goal, above all, is customer service. The team at PSR always strives to provide top notch work at affordable prices!

Ma
Review №42

Great and knowledgeable staff! John was quick to pinpoint a dangerous problem on my truck & got it fixed promptly! Would definitely recommend PSR

Am
Review №43

Super fair prices and always very solid trustworthy work.

Br
Review №44

John and his guys at PSR have been nothing but good to me, my family, and everyone Ive recommended them too. All of their work has been above what any other shop Ive been to has done and they always back it up. They do some great work and I recomend and will keep recommending them to anyone!

Je
Review №45

Honestly would never take my car anywhere else. Great service and always a pleasure.

St
Review №46

After taking my truck there to have a belt/pulley aligned, the truck ate the belt the next day and required a tow back to the shop. They refused to cover the tow, and was told they would do this repair for free.... really? That repair lasted three months and the entire pulley broke off from being aligned poorly. I know this because I found it broke in two laying under my truck after if limped I to my driveway. Young and inexperienced, not to mention costly.

Si
Review №47

PSR is a great place, the guys are very friendly & very helpful. I havent gone anywhere else since I went to them for the first time in September.

Jo
Review №48

PSR puts their heart and souls into their work, are up to date on the best technologies, and always goes above and beyond for all of their customers.

Mr
Review №49

They dont make them like this anymore!!!These mechanics are the real deal....let them show you and you will be more than satisfied.

Ap
Review №50

Have always had amazing experiences with John & his guys.

De
Review №51

Excellent customer service. Only place I will go.

Mo
Review №52

At PSR, you are not treated as a number, but as a person. You are greeted by a friendly and experienced mechanic whos only concern is making sure your automotive needs are met.From oil changes to engine work to lift kits, PSR has you covered!Trustworthy AND will not have you eating Ramen Noodles for a week just to afford your cars needs, PSR is the place to go!

Jo
Review №53

They ripped me off!!!! They mark there parts up 400% I took my car to get a oil change and a inspection. They call me telling me I need brakes in the rear I tell them thats fine. Go to pick it up theyre out for a test drive. Great. I pay around $200. I get in car and start driving. Immediately I notice the breaks are super weak and turn around to go back and bring it to attention. I call as im driving back, no answer. I get there, closed. In the morning I call. They say bring it in. So I bring it in they look at it. And say they adjusted them. Get in car start driving, same exact weakness. I call and ask them to test drive it so they can understand. They test drive, tell me its gonna be a extra $250 to fix. When brought the car in it ran fine. Breaked perfectly. Like I said they even test drove it. and I brought it back and they adjusted them. They broke my car and then charged me to fix it. And I went to pay I brought a certified mechanic with me and they were very rude, rolling theyre eyes. Giggling under theyre breath. Especially the short one. He did not give 2 fu#@ks Bout his job. Absolutely no customer service. I just talked to my lawyer and they better get theyre paper work in order cuz im taking them to court. I dont care that its gonna cost me to sue. I wanna make sure they know they cant take advantage of people. The part cost 9 dollars at napa. They charged me 40 x 2 + 160 in labor for theyre mistake. !!!!!!!!!

Ar
Review №54

I have pictures of the after work PSR did to the frame on my truck. My truck sat on their lot for almost a month before the owner John finally got around to working on it. This was a major frame repair no one else wanted to work on. PSR charged me $900. About a month later I discovered they had did nothing other than cut a hole in my frame, blew the trash out the frame with air the re-weld the hole they made. The guy sent me down the road with only 40-50% of my left rear housing holding on to the frame. Imagine that coming loose at 70mph. He either does not know what hes doing or thought he could get over without being noticed. I found Jeff at Low Profile Metal Works in Ashland and two days later a major section of frame was cut-out and refabricated for a good solid hold for only $750.

Su
Review №55

Great service. Great people

Ch
Review №56

Got everything I needed done in half the time and price of the other places I checked and theyre good people who take care of you

Ga
Review №57

Very professional

Mr
Review №58

Really good service.

Ro
Review №59

The only place I trust with my car.

Information
59 Comments
4.4 Rating
  • Address:Mechanicsville, VA 23111, United States
  • Phone:+1 804-559-0777
Categories
  • Auto repair shop
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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