A few months ago I was very frustrated with this pharmacy due to lots of amateur mistakes occurring constantly. Thankfully a better manager stepped in and its now running like its supposed to. No more issues of prescriptions not being ready on time or being incorrect since he took over. He actually called me a week or two ago to ask how I was doing on a new medication, and we talked at length about lots of issues Ive faced with the location previously and with my insurance, that never would have happened under the old management. It can be a bit of a wait to get them on the phone because they actually take their time with everybody now. Anyone complaining clearly hasnt noticed how much better the service is when you do get through. Great job Nathan, keep up the good work, I greatly appreciate it :)

Mayfield Walgreens, these people never answer their phones. They will pick up and then immediately put you back on hold. And when you put prescriptions on automatic refill, it never refills, it says pending and then we have to call them to tell them to refill it, but then again, you’ll be waiting for at least 30 minutes for someone to answer the phone. 🤦🏼‍♂️

This Walgreens pharmacy is absolutely horrible. With my brother being a Dr, wife being a nurse, and entire family in the medical field I am fully aware of the issues with people filling medications too early. But they expect a patient thats had 9 back surgeries to wake up and drive 30 miles with absolutely no meds, and we arent talking opiates. We are talking a Neurological medicine thats used to block the signal from the nerve to the brain. Everyone fills on the 30th day. Not this Walgreens.

I’m always happy to see Kay when I walk in! She’s the only reason I shop with Walgreens. It’s nice to see a friendly, smiling face! 😊

I wish I had read the reviews before sending my prescription here. They told me to come back at 5. Waited almost an HOUR in the drive thru. Said still needed more time. Waited another 30 minutes in the store. “One forgot to be processed” and had to wait longer. DONT waste your time. Walmart would have been ready in 10 minutes.

I used to be pleased with Walgreens in Mayfield but now it takes 2-3 days to get a prescription filled. My husband called all of his in 2 days ahead. He went to pick up they told him it would be 15 more min and after a hour they finally had them but they were not correct. I have gone several times never able to get them always having to wait a day or two. Today my husband had surgery and I had to get his pain medicine I was told 1 hour and I waited and went back and was told they had the label on the bottle but it would be another hour. Well I had had it I ask for my prescription back and went to Stones which btw covered up and they had it filled in 13 minutes and mind you I havent been there in years and they still did it. I think they are the best in Mayfield

Very clean store, employees are really nice and they have neat stuff around Halloween and Christmas here.

It is my favorite place to get meds.that being said i am highly disappointed that the phone in drive through has been down a week. I am wheelchair bound and it was easy to go by myself now i have to wait till someone has time to go do it for me its so frustrating.

The customer service isnt always friendly especially the lady named Kay. When I go in and need help they act like its a waste of their time and then they try to be rude with me. ( Mayfield,Ky location)

Ive been trading with the pharmacy since it opened a few yrs ago. No longer happy with customer service. It must be a training store since nobody stays including the pharmacists.

Nice store that always has seems to have something interesting on sale.

Frustrating experience trying to get medicine filled here. They never have all my medicine or my husbands and will make you wait til the second your next dose is due before they will fill it. Inconveniencing their customers because they dont stay stocked.

Everytime I go through the drive thru it takes forever to receive my prescription and get someone to answer the call request. Not speedy at all.

Just a standard walgreens.