Absolute WORST customer care. They drop the ball on orders, then dont follow up. Ordered supplies a month ago, called there 3 times, each time they needs this or that information. Gave them information, still no supplies delivered because they needed still yet more information....did anyone bother to call me ? NOPE, so supplies not sent and order just sits there. POOR CUSTOMER SERVICE.

It took my 5 years of harassment before April realized they were at fault for two billing issues.

Do not do business with Apria Healthcare. You will strongly regret it. They have some truly shady business practices and a few practices that are illegal under Ohio law. I am currently working with a lawyer to get a refund they owe me for illegally and incorrectly charging my credit card without authorization.Also, their customer service is non-existent. Theyre billing dept. is a series of long hold times, excuses, and getting the run around for two hours without a resolution. Theyre escalation dept. is a joke. Its where billing complaints go to die. They flat out ignore you. Apria is hands down the absolute worst business Ive ever had the extreme displeasure of doing business with. No company should be allowed to operate like this or treat paying customers with such fraudulent disregard.