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Kroger
1435 S Reynolds Rd, Maumee, OH 43537, United States
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Kroger
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Ma
Review β„–1

10-25-21. Convenient location just off of I90 in Maumee. Very clean store filled with all your food needs. Including, deli, bakery, and prepared meals. There is a gas station on site so you can fuel up your car and your body plus use the restrooms and get back to your road trip. If you find this review helpful please give it a thumbs up πŸ‘πŸ» thanks

He
Review β„–2

Kroger in Maumee should be embarrassed by the management of this store. Was there a few days ago. Two isles blocked by boxes, couldn’t get through. Felt horrible for a woman in a wheelchair, who’s wheelchair hit a bunch of boxes in another area that were just stacked up.Basically store is a mess, and management has to take blame.Also selection of items were very limited, which I sort of understand, but dirty store has nothing to do with limited items.Cashier was very personable, and I feel for him having to deal with ineptness.

SI
Review β„–3

When I come here I never have a bad experience. For this area its a good size store but at times a wish it sold clothing like the krogers in Perrysburg.This store has a wide variety of items for purchase along with a flower shop and Ive always found everyone to be polite and friendly. Theres also a Starbucks in the store.Handicap parking and easy access to the entrance.I have no problems with this store and highly recommend it.

Le
Review β„–4

I like this Kroger because its very large and has a quite the variety of foods. I like Mediterranean foods and they have a large selection. Plus they have sushi which Im always interested in. the aisles are quite wide and ample parking and easy access from the main thoroughfare

Je
Review β„–5

Krogers always has good deals, and most of everything you are looking for. This one has a Starbucks in it also

St
Review β„–6

As a long-term Kroger customer at various locations, this one took me by surprise. Both the parking lot and store were filthy! Does the store own a broom? Does anyone care? Both the store manager and district manager(s) should be sacked! A weekly walk through is needed for this location. Why customers are expected to put up with grubby, soiled aisles is beyond comprehension! This location needs more training in basic store hygiene.

AJ
Review β„–7

The employees are wonderful, but Ive had too many friends that have worked at this Kroger and had a terrible time with management. I dont want to put my money towards a place that mistreats its employees, especially since they are the hardest workers. I hope this Kroger gets its act together, but until then I am taking my business elsewhere.

As
Review β„–8

This store is clean and well maintained. Everyone was super helpful. K rogers always have great deals for my family from the big k soda to the buy one get one free meats. They always have 10/10$ Items. I stopped at this location on my way home from a work luncheon. This location is very nice!

Th
Review β„–9

Poorly stocked and not very clean. I live about 3 minutes from the Maumee Kroger’s and I hate shopping here. Today, handwritten signs said β€œdeli closed” and most of the things I wanted were very sparse or not available. . ( pudding cups, Redi-Whip, Deli)I keep thinking it will get better but after one year, it has declined drastically. The pharmacy is even worse! Phone rings off the hook and usually, no one answers. When they do, they rush you off the phone with vague answers and no resolution. I will go another block to Meijer’s from now on.

Je
Review β„–10

The young lady in the floral shop was helpful.

Ri
Review β„–11

From a young man who was bringing the grocery carts in who got me a motorized wheelchair because Im broken to the managers of the store whos just a rock star! This is got to be the best grocery store in America and Ive been everywhere to seeing everything done everything done it twice if I like it lol z this is a good store shop here if you can you can be doing yourself a favorite especially if you need the manager any one of which will do they have three theyre all to die for so if you get the chance to pay somebody a compliment please do ask for the manager theyll certainly give you the time

Tr
Review β„–12

This actually used to be a good store. Now? Absolutely not. In fact, it is my least favorite Kroger location. (Never returning)

Sh
Review β„–13

This Will Be An Old Review, Ive not been able to get out Maumee or Ohio for a few years. I like shopping here The store is clean, looks nice, easy to shop and has a decent selection as well as a few different items here that their local competitors dont carry I find this store to be a little pricey but the customer service here is pretty good .When I lived in the Pacific Northwest I shopped at grocery chain called Fred Meyer. Its owned by Kroger. Bolth stores sometimes have interesting sales on items to. The difference between the two is Fred Meyer is A LOT more expanded they have departments that sell various items that would take awhile to list Its kind of like Meijer but in some ways a little better but also little pricier than Meijer. ( I think all 3 store are good in their own way.)What I found really odd between Kroger and Fred Meyer was the ground beef from Kroger tasted so bland and flavorless but the ground beef from Fred Meyer is excellent in fact the Fred Meyer stores in the area I lived in the Pacific Northwest had an established reputation of one the best places to buy meat. If Kroger and FredMeyer are the same corporation this seems to be quite a contrast with what Im guessing might be this corporations meat suppliers in different areas of the US ? Of course this was a few years ago dont know if anything is different.

Ja
Review β„–14

This store is an excellent place to shop as long as you go in when grams not working he is a complete jerk

Be
Review β„–15

Horrible pickup experience. My order was to be ready 4 - 5 then I received a text that said 5 to 6 it would be ready. I went there and I was told none of the orders were ready and was given no time. Why offer this service if you cant get the job done? Also columns are too close between spots, I hit one and did damage to my right front bumper. Thanks Kroger. That is probably $400 to get that fixed. I will go back to the Waterville store since I dont have issues there.

Sa
Review β„–16

Multiple times now that the Kroger grocery no contact pickup has been delayed. I end up cancelling since I cant pick up the following day when it will finally be ready. Once was even without a phone call and we waited in the car line for 15 mins before being told. Dont use the Kroger pick up here. Never on time.

Mo
Review β„–17

Absolutely awful will not be going here again! Ordered a grocery pickup a whole day in advanced. Was called an hour before my pick up time (12pm) to be told it wouldn’t be ready and they would call me when it was. Checked my app and it said it was in fact ready for pick up at 6pm. Come to pick up and it was chaos. Everyone coming at once for orders and sat for over an HOUR waiting to get my order. I only do the pick up because it is hard to grocery shop in a pandemic with 5 children. Maybe there needs to be some new adjustments to this process if this is how it’s going to be run.

Ju
Review β„–18

Always good shopping at krogers..great employees

Cl
Review β„–19

Lots of choices, price in the range as similar kroger in the area

Pa
Review β„–20

Plenty of selections and always have my items in stock with friendly service!

Sh
Review β„–21

The manager (click list) I interacted with was very rude and had no interest is providing customer service. However, after being contacted about this experience the corporate office provided great customer service.

Al
Review β„–22

Easy to pick dozens of wrong prices here. Picture is of scallops, marked at $5.99 but ring up almost $10 more. Everytime I go, they refuse to check or correct the prices. Worst experiences ever.Edit: thought Id give them another chance. Prices were wrong on over half of my order. The young cashier I had was indifferent to the wrong prices. I hate Walmart but at least they gave the courtesy to do a price check.

De
Review β„–23

Terrible experience! Worst Kroger I’ve ever been in, the staff was nothing but rude!

Ro
Review β„–24

They need to train their baggers,is it that hard to bag.you dont just drop eggs in the bag & put cupcakes upside down.will stick to Holland Kroger

Jo
Review β„–25

Always has the nicest staff!

Br
Review β„–26

Always great service and they always have everything we need.

A
Review β„–27

I hadnt been to a Kroger in years, and Ive always enjoyed my previous experiences. This Kroger lived up to those memories with friendly staff and plenty of shopping options. They sell Boars Head deli meat, which has always been one of my favorite brands. They have a great selection of their own brand groceries, and that helps save money.

An
Review β„–28

Always clean. Friendly staff. Very prompt and polite grocery pick up staff as well

Ki
Review β„–29

I love this Kroger. Love to stop at the bakery and talk to Jo the cake artist. Kristine and Joe in grocery are always so friendly. Well stocked shelves and a clean store.

Bo
Review β„–30

The young man working in the frozen foods aisle was kind enough to reach the yogurt on the top back shelf for me! This is an easy Kroger to navigate..... Unlike the ones with clothes and furniture! Natural/organic foods are clearly marked!

Ma
Review β„–31

A grocery store that has just about everything at mostly reasonable prices. Once they settle on a layout and stick with it navigation will be easy as well. Employees are always helpful and pleasant.

Ri
Review β„–32

I love this stores set up! They have the natural/organic foods in their own section. The other locations have all the foods mixed together which makes things difficult to find. Plus this store has a larger variety of the natural/organic foods than the other Kroger stores!

Ki
Review β„–33

The pharmacy is super slow and loves to close early! So plan ahead for that. Other than that the store is well maintained and the regular staff is very helpful. Starbucks being inside is a plus and the bakery is the best! Ask for Mary!

Ma
Review β„–34

This kroger is my absolute favorite location to shop! I can find everything so easily and the employees are there if you need help and can’t find something. The employees are so niceβ€”I, unlike so of the other reviewers, have never had a problem with the employees being rude. This is why I love this krogerβ€”the store is clean, the set-up is nicely laid out, and the employees are so nice!

Bl
Review β„–35

They have some of my favorites

Br
Review β„–36

I love this Kroger location.Im used to the smaller locations so the expansion that theyve implemented with this location always amazes me.It feels like family-friendly Walmart. Not that Wallys World isnt family friendly. It just feels more welcoming.The tone is softer and the employees seem eager to greet you.Ive yet to leave without an employee engaging in a conversation about something with me.Others may have had different experiences but mine have always been pleasant regardless of the hour of day.

Zy
Review β„–37

I have to say that this place is the most racially profiled place Ive been in quite awhile. If you are of color be prepared to be watched/followed around by plain clothes loss prevention personnel. I visited this store twice and had the same experience but on different days. While I was there I was monitored by surveillance cameras while shopping because they announced it over the PA systems both times while shopping there. My attire is rather professional so to think that had anything to do with is absurd. Whilst they continue to look at individuals like me in that manner and I have come to patronize their store. The person that they think arent stealing all the while is taking for all they got and getting away with it! Lol I wont be spending my money here anymore. The only reason I went back was to return what I bought previously for this reason right here. My hard earned money is my power and I dont like feeling like Im looked at like a thief just because Im of color. So I will take my power so where else where I feel better respected as equal patron as everyone else.

Me
Review β„–38

Dont order delivery! I did not receive a 22$ box of of wine in my order. Every substitute he made was the most expensive one. I Showed the delivery guy my id and everything, but no wine when unpacked. It was on the final reciept, i paid for it. When calling this store about my stolen wine they said they couldnt do anything! They said My order was brought to me by instacart not kroger even though every e-mail corespondance said Kroger on the headder not instacart. So some kid steals my wine and you guys dont care....not cool guys. First time ordering and now my last!!!!! DO NOT ORDER YOUR YOUR FOOD VIA DELIVERY YOU WILL GET HAD! I CANT afford to be stollen from and i cant shop with my horrible immune system.

De
Review β„–39

Amazing selection! Since Kroger owns Giant Eagle, they need to turn all if the Giant Eagles into Kroger stores. Kroger has 10 times the selection. . .easily!

Cl
Review β„–40

Clean bathrooms. Fair prices. Nice deli selection with good prices on meals. Well stocked bakery. Organic section has good products.

Ju
Review β„–41

Great prices... For the most part. No long lines and friendly services.

ha
Review β„–42

Ive never reviewed a store without being prompted but felt it necessary to give props to this location for it excellent customer service. Everyone I spoke to was kind and helpful!

Jo
Review β„–43

By far the best Kroger I have ever been to. Fantastic cheese and wine selection

Ro
Review β„–44

Krogers has become a marginally upscale grocery store. Good deli and and self serve ready salads and soups, good cheese counter with good selection and helpful cheesemonger. Wine tastings at select times during the week. Very good produce section.

Ka
Review β„–45

This is a wonderful Kroger store. Beautiful wine section, including tastings. Fantastic produce, bakery, and deli. Options for gluten free, vegan, organic, and non GMO shoppers. Attractive store with lots of space!

ta
Review β„–46

Who doesnt like Kroger? Quality goods, clean store, reasonable price.

Ja
Review β„–47

Nice location, very clean and well stocked.

Ja
Review β„–48

This is our favorite store to shop for groceries! Meats and deli are fresh. We always stock up on sodas and staples.

El
Review β„–49

This Kroger has good product and outstanding service. The only negative is the very limited and old seafood. Some other Krogers have fresher and more seafood selection but none have the seafood offerings and quality that Giant Eagle has.

Fr
Review β„–50

Convent and prices are reasonable.

Te
Review β„–51

Clean store, convenient location. Only downside is that they dont have a liquor store like the other Krogers. But its still a great store to shop. Great prices

Pr
Review β„–52

Clean store. Great customer service. Clean parking lot. We go here almost everyday for lunch. And Starbucks in there has amazing fresh coffee and great workers.

Ni
Review β„–53

I used reusable shopping bags only to have a clerk verify the coupons and act like I was trying to steal something. Never going back! Im not a thief and dont appreciate being treated as such when Im with my family grocery shopping! Also, extremely inefficient self-checkout employees that need more training. Thanks for sending me elsewhere, Kroger.

Li
Review β„–54

The young woman in their flower section was extremely helpful.

Me
Review β„–55

Staff went above and beyond for us. One pharmacist made additional extra phone calls in a timely manner to make things happen for me when I had an allergic reaction. Then I took my 7 yo daughter for a flu shot. Pharmacist was super kind to her and she asked to always get her flu shots at that Kroger for the following years. He even took extra time and attention to use a shot blocker and it barely hurt her! I highly recommend this pharmacy.

Ed
Review β„–56

It was pleasant in and out wit no hassel. I love that store!

Ch
Review β„–57

Great store if you shop for yourself. If you rely on clicklist, choose another Kroger. Ive had consistently bad experiences with clicklist at this location. The amount of time spent waiting on an order to come out defeats the purpose of saving time by ordering ahead and picking up.

Re
Review β„–58

Clean store. Great prices on most things that I purchase. I enjoy using the Kroger coupons. Savings are awesome!

Ji
Review β„–59

Love my Kroger store! So friendly and customer-oriented you forget youre in a big box store!

Ar
Review β„–60

Horrible customer service.

Je
Review β„–61

This is getting 5 stars because of the sushi bar.

Sa
Review β„–62

In and out super fast. Great place for gift cards. Even on Christmas eve

Id
Review β„–63

Tiffany is my favorite person,explains everything on my receipts. Friendly,helpful she is the person i look for when Im checking out. She deserves a raise.

Vi
Review β„–64

The staff answer all my questions and was very polite and even help me out to the car with a few of my heavier items

Tr
Review β„–65

Kroger itself great. Starbucks experience not so much. Rude barista who got my order wrong and was rude about it. I have been ordering the same drink two or three times a week for 12 years. I think I know how to place my order.Kroger is very clean well stocked and organized.

Ab
Review β„–66

Get almost everything. More expensive than Costco and Walmart. But freshness of food can be relied upon.

Ma
Review β„–67

It was kind of fun, they have this new scanning system. I told them I would find everything wrong with it. And I did! Glad to help! I would have given it 5 Stars except Krogers prices are still not that great and, this is a big thing for me, kind of an insult actually, they did away with the senior discount stating their prices were already low enough. Their prices are as low as competing supermarkets like Meijer and Walmart. Ill give them five stars when their prices are that good.

Ma
Review β„–68

Usually has available parking. Well stocked. Helpful staff.

Na
Review β„–69

This had to be one of the nicest customer service experiences Ive ever had. I couldnt find something on the shelf and a associate went to the back to see if they had it in back. I couldnt ask for anything more.

Am
Review β„–70

I love Kroger! Great selections, everything is always fresh, and the prices cant be beat! This one is a little smaller than the new Marketplace in Perrysburg but is still wonderful!

Ah
Review β„–71

If youre looking for good quality of grocery with moderate price.

Ca
Review β„–72

The digital coupons did not work and the 3 for 3did not work. I was at the checkout for about 25 minutes. The cashier was so nice it kind of made up for it

Am
Review β„–73

Very friendly associates, good prices. This store is easy to move through, lots of room and a good selection of products.

Jo
Review β„–74

Only three stars, because they no longer have express lanes for 15 items or less!!! They want us to use self check out so theydont have to pay a cashier. So sad. Maybee if you got a discount for doing it yourself!

L0
Review β„–75

The grocery conveyor belts were filthy on one isle. Went to another and that one was wet, greasy and filthy. Asked why male cashier stated they were very busy and didnt have time to wipe conveyor down. I do not wish to place the groceries I buy on filthy conveyor

Pa
Review β„–76

Clean, friendly, well stocked. Fresh food. Reasonable prices. Good place to shop.

Ro
Review β„–77

Ben quickly brought my groceries out and gently loaded. TY Ben☺

Mi
Review β„–78

Always fresh and always stocked with everything I go for. Super friendly staff and a good layout!

Ma
Review β„–79

Its good, but could be better. Like, its cool but not awesome.

Da
Review β„–80

Produce had a lot of out of stock items. Frozen veggies were such a mess I couldnt find the green beens. Cashier pretty much had me bag and put my own groceries in my cart. Then when I got home I noticed the hamburg buns go out of date tomorrow. Sadly they were already tasting stale. Wish we had other actual grocery store options. Great news though, milk was $1.29 a gallon! Yay

Ta
Review β„–81

BEST Store and Customer Service EVER!! I have been with that store since they were on Glendale and although I didnt like the vastness of this Krogers at first, the store is truly great and EVERYONE working there has been nothing but wonderful!! Its my go-to place and I go there often!

Jo
Review β„–82

Decent store. Earlier in the day is always best.

Bl
Review β„–83

Excellent facility the only reason I give 4 stars is there is always room for improvement in all things.

Er
Review β„–84

In and out. Fast check out. Clean store and always what i need in the store. Deals with the app on clip coupons.

Su
Review β„–85

Horizon cheese with microbial enzyme is available (good option for vegetarians non-animal rennet)

Jo
Review β„–86

Very good customer service. Very satisfied with the ease of locating items wanted.

Sa
Review β„–87

Its Kroger. It has all the stuff that Kroger has. If you want the best prices on produce and veggies in Maumee/South Toledo, A better place to go is Monettes market on Glendale (but I heard one is going to up in Maumee.) Kroger now has the scan and bag device, which is really convenient. It even has a GPS on it, so when you need help you push a button and an employee finds you. But its just another way that capitalism is taking away jobs and outsourcing the tech stuff.

Cy
Review β„–88

Im a frequent shopper. Customer service is always great, helpful and courteous. Krogers is the best .

Ro
Review β„–89

Enjoyed my visit this morning. Costmer hands on help today.Was very Good!!!

Ru
Review β„–90

It would have been helpful to have a register open that was not self-serve. The self-serve kept giving me trouble and I was in a hurry, as I was stopping on my way to work to pick up flowers for work buddy.

Li
Review β„–91

I love Kroger brand products. Great taste and quality for lower prices than name brands.

Ma
Review β„–92

OMG! THE very best servicing I have ever had!

DJ
Review β„–93

It was fine. Still trying to learn where everything is in the store.

Ki
Review β„–94

Was a new scanning system so much faster and easier

Ka
Review β„–95

No hand baskets. I either have to push a cart through the store or buy less than I need so I chose to buy less. No paper bags at self checkout

Je
Review β„–96

People in the store are great people at corporate or less than great

Br
Review β„–97

Location is clean and staff is friendly if you need to ask for help. Prices are on the higher side over other places Seems to be a good place to shop for items on sale if you have their card.

Ka
Review β„–98

As usual very pleasant. All the help there are very kind and very helpful when you need them

Ma
Review β„–99

Very nice store. Clean and bright. Great prices.

Ja
Review β„–100

Kroger is a good place to buy food and drink juice.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1435 S Reynolds Rd, Maumee, OH 43537, United States
  • Site:https://kroger.com/stores/details/016/00525?cid=loc_01600525_gmb
  • Phone:+1 567-302-2688
Categories
  • Grocery store
  • Propane supplier
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Passport photos:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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