Fitz by far is the best salesman. I have bought many vehicles from him, I wouldn’t buy from anyone else. He’s honest, patient and answered all the questions I asked him.
Purchased a new Toyota from them which was a great experience considering it was during low inventory COVID times. Kyle was a straight shooter as they say and didnt have any games like so many do. Got us a great price for our trade-in (vs other dealers and also Carvana) and didnt want it immediately while we went carless like another dealership... Service has been fantastic for the covered routine work and go out of their way to give you a good experience (had John on our most recent visit).
My experience at Yark Toyota has been great. Have a frame replacement on my Tacoma currently being wrapped. Michele B. is my point of contact with the dealership. She has been exceptional in every way. They have accommodated me extremely well. I had a couple of special requests for the work being done. Some aftermarket parts I wanted installed. She was happy to help me with that and make sure it would be done. I could not be happier with their overall performance in all categories.Everything from a friendly smile, keeping me informed during the process, to expressing condolences for a family members illness.These folks at Yark Toyota are professional as they come. I highly recommend to everyone that they take advantage of the services at this dealership.-James Duncan
I recently bought a car with Nick P. at Yark Mazda and put him through the ringer trying to find the right car for my family and I. He was so calm and understanding throughout the entire experience. He didn’t push me at all and asked all the right questions. Ultimately, he drove me down to Maumee and found me the car of my dreams. If you are looking into buying a car I highly suggest using Nick P. from Yark Mazda. He made this entire experience easy.
Joe was great to work with, greeted us right away and got right to our interest. Quickly got the requested vehicle for a test drive, was upfront with all the information/history he had on the vehicle. Drive it got back he answered all the questions we had, got right to the purchase simple transaction. Couldnt have asked for better service than what Joe provided, highly recommend talking to him on your vehicle purchase.
The staff was clearly overworked but they never lost their cool. Too many customers were waiting for their cars. Yark probably needs to allow more time for each appointment booked so as to not get so fat behind.
Love it here! They were so nice, I recommend seeing Kyle Gunn, he helped me out a lot and was very personable. I went to a few places before coming here and had no luck. Fortunately he showed me a great car and I took it home the next day! Definitely recommend buying cars here!!!
Very efficient handling my recall and inspecting my vehicle. John kept me posted on vehicle status. We’ll done!
I spent a lot of time on the lot (30 min). No one came out to help. I went inside and there was 5 guys standing around. The youngest approached and I asked if they were open. Very polite young man who helped me test drive two vehicles. There prices were well over retail. Salesman never got back with me on price. Bought a beautiful car elsewhere the next evening. This would be a nice place to go if your looking for a beater. Thier lemon lot in the back has plenty to choose from.
My experience was excellent. Service was completed in a very timely manner. Thank you.
Nick was great! I would definitely get my vehicle serviced here again!
If you are in need of a car, this is the place to go. We had Fitz help us and we found exactly what we needed. He explained everything to us, as did Scott in the finance department. You wont be sorry, if you go there!
Very well detailed in all of the service. Answered each question politely and was respectful! Im very happy he was there to receive me as a valued customer. Thank you for making the visit comfortable.
Had to wait a week for an appointment but once there they finished the job quickly and got me on my way. They were very good at letting me know what service needed done and what the cost would be.
Got me in a little early and on my way! Love my car and the service. Nice clean waiting area is very comfortable too.
I was so lucky to find Yark Toyota when I was traveling from Maine to Chicago and picked up a nail in a tire. It was Friday afternoon and they took care of me. It wasnt where we expected to hang out before dinner but we were grateful for the excellent service.
Excellent service! Got the job done quickly and precise! I was given a courtesy vehicle so that I could go and get some lunch while my vehicle was being fixed. Staff was kind, friendly and a pleasure to do business. Highly recommended!
The service was done the way that I asked, and in a timely fashion. The service department was honest about work that I’d need on my vehicle, sharing me with that there are some things that I need to have done to my van, but not pressuring me into getting something done that isn’t an emergent need. I called back later in the day to get some clarification, and they were very helpful over the phone answering my questions so I understood the time table for the maintenance that I’ll need done.
Kyle was super easy to work with and flexible on what I needed. He and the rest of the team at Yark Toyota are super personable and fair. Great people to work with and they made trading in my old car for a new one a walk in the park. No hidden agendas or unwanted pressure at all.
Car needed scheduled service, all done quickly. Rep. went over all checks that were performed. Answered all my questions. Very professional, and thorough. Washed, ready to go.
I had a great experience at Yark! Cameron was my salesman, and he couldnt have been nicer or easier to work with. He got me a good deal on my car, so no complaints from me. I would recommend giving Yark a whirl. Happy car hunting!
Great place! Very polite and courteous staff. Offered coffee and donuts this morning. Have been to other Toyota dealerships that just don’t get it. Yark knows how to treat their customers. 10/10 would highly recommend!
Using diligence I would recommend not buying a vehicle from Yark Toyota nor an extended warranty because it means nothing if the vehicle is under warranty and they are making you sign for a diagnostic fee. A Transmission is under warranty.
I was traveling from Michigan to Connecticut when my Tacoma was struck by lightning. I had the truck towed to the closest Toyota dealer and the was Yark. Even though it was late in the day, they took me straight in. Excellent and responsive team from service manager Jim Raber to service advisor Dave Hilbert. Many thanks to everyone that worked to get me back on the road! I highly recommend Yark Toyota .
Update since this review: I contacted the service manager like he requested. He said that he knew nothing about the vehicle and said that he would have the GM contact me. So far, no contact. I then noticed that my temp registration had expired on 8/3 but I have not received the paperwork to get it registered. I have called the finance dept 3 times in just over a week and even emailed but have not been contacted. This has been the worst car buying experience I have ever had and will not recommend them to anyone!Our salesman, Joe, was very helpful. The service department, though, was not good. Vehicle was not ready when we were there. They said that they serviced the car and fixed the air conditioner. But some how, they missed the broken motor mounts that our mechanic found when doing a normal check. I have tried to contact the dealership but no one has responded. Not very professional.
Michele was the service advisor for my regular maintenance on Toyota. She has a pleasant demeanor and explained all the details of the service. When asked for the details regarding Tires she gave me all the info with possible options. Keep up the good work.
Whenever I take my car to Toyato I know that I’m getting excellent service never over priced on time and customer service is awesome
Although it was costly (even with a 10% discount), Paul and then John helped us get a second key for our car that I lost! They were quick and even checked our tire pressure and washed the car! Yark is our ‘go to’ place.
Chris Dupree and the whole team at Yark are very respectful and welcoming. I brought my wife and our 2 young daughters in and they did all they could to help keep things short and sweet, yet get us all the info we needed to make our decision. I am very pleased with our experience with Yark Toyota and will definitely be stopping by when next time!
This is the best Toyota dealership I have done business with. I purchased my 2021 Toyota Rav4 hybrid limited and Carlos has been very helpful throughout the purchase. In this tough times of inventory shortage, they have never asked for any markups over MSRP. With the help of Carlos, my buying experience was smooth. Carlos worked hard for me to get the deal I was looking for.In addition, I had pre-approved loan from my bank. However, Scott from finance found be more better deal for financing my car. People here are the best. I would always consider this Toyota dealership first for future business. I would highly recommend this dealership for anyone looking for buying Toyota car.
Greg was incredibly friendly and helpful. They were quick getting our paperwork around and the process was painless. Few dealerships treat you like a person and not a dollar sign. Anyone wanting an honest dealer needs to go see this gentleman.
First time maintenance visit at Yark Toyota was a positive visit.Nice clean waiting room with comfortable seating.I was assisted by an employee because I told the checkin person that it was my first visit.This is just one more good experience that I have had with Toyota.
Flawless buying process, excellent customer service. Left with our new Sienna knowing we got a great deal from people who care. Thanks all.
Michele was soooo sweet and nice and very very helpful. Since I do not know a lot about cars she was able to explain every single detail to be about what exactly is wrong with my car. Excellent customer service.
Nicholas is friendly and professional. He is well informed when I ask various questions. He helped me figure out the radio stations in my new Venza. Nice guy
Received a bill, after service,which lasted maybe 15 minutes,for over $70. I supplied the part and all that had to be done was to remove 1 screw,remove a resistor,put my new resistor in,,plug in wire, and re attach 2 screwsAbsolutely no removal of any other parts and work area was was easily accessible under glove box.At the very least, I would have appreciated a general estimate of cost prior to work done.
Michelle is a super sweet lady. Very pleasant to deal with for my maintenance.
Cameron at Yark Toyota was very professional and helpful. He definitely listened to what I desired as the customer and didn’t attempt to push for a sale.
Chris was a great help to me in purchasing my used car. Great Guy! Thanks Chris!
Michele and the Yark service dept was timely and concise serviced my 2019 Toyota Tacoma and got me on my way!
Very courteous, honest and friendly service. I like that they don’t push you into unnecessary extras .
The service team did an amazing job with my car, and made sure I was informed every step of the way. I felt heard and cared for!
Friendly sales staff. Easy to work with. Would go back if ever in need of another vehicle.
Very poor customer service experience.I have been car shopping for the better half of the month, and finally made an appointment for a pre owned Toyota (I spoke with Fitz) . When I arrived at the dealer, I was not spoken to or helped in any way and sat for 40 minutes while I watched my salesman help another customer who was spending money on a new car. (Mind you I had reserved this appointment and test drive)If you’re like me and can’t afford a new car and just want to finance used, this is NOT the place to go. I would rate 0 stars for the service but I unfortunately cannot. Will not be recommending to anybody in the future. I got better service from a buy here pay here who was trying to rip me off.
We had the pleasure of searching for our next vehicle with Cameron and Ken at Yark Toyota. We were immediately greeted upon entering the showroom and directed to discuss several options available to meet our needs. The finance manager, Chris, quickly explained all of the paperwork and we were on our way. The process was transparent every step of the way and I felt great leaving knowing that I received tremendous value for my trade-in and also a incredible price for my new vehicle. The entire process was very efficient and safe and I can’t wait to purchase from them again!
Horrible customer service, bought a 2021 vehicle which had a body issue took it back the service department were all rude they took the car for a week basically they did not fix it they said that’s the best we could do and cannot do anything else!Don’t buy from them, don’t service your vehicle here!I still have the car and we’re going to court!
We had an unusual financial situation, and the staff at Yark Toyota did everything they could to accommodate us. They were very understanding, highly professional, and very flexible. I would definitely recommond this group!
Joe C. was a phenomenal sales consultant. I enjoyed my experience there.
As always Yark Toyota took very good care of me on my oil change and tire rotation today. The service writer Michelle was very polite and understanding when I posed a couple questions That’s why we will do any of our car buying at Yark Toyota
Kyle was great and made the buying process very easy and stress free we would definitely buy from Yark Toyota again!!
On time, thorough, explained all steps and wirk completed.
Joe Church took care of me and my family; he was an honest man, no BS, he was easy to work with and made the entire process so easy and painless. I was in and out of the Car Dealership with my new car in two hours, which is pretty damn good in my experience! There were no hidden fees, no tacking on any extra equipment or services that I didnt want, and between Joe and the person who helped me with the financing, I left the Dealership, happy, educated, and not at all stressed out!
Thanks to Dave at Yark! Good service and special care for a picky customer regarding wheels for tire rotation. I appreciate keeping my 4Runner scratch-free. In and out for oil change and tire rotation within an hour!
Yark Toyota in Maumee is a great place to have your car serviced. David the service advisor was outstanding. I appreciated his integrity. After I dropped my vehicle off, I went in the show room to kill some time waiting for my ride to pick me up. I was greeted with kindness and I explained to the salesman what I was doing. He was a younger gentleman and knew I wasn’t there to purchase a vehicle. He continued to treat me as an important customer with great respect. I asked a few questions about a Camry they had in the showroom. He was more than happy to answer any questions I had. I would recommend Yark Toyota of Maumee to purchase vehicles as well as service. What an amazing experience I had at Yark Toyota. I will recommend them to friends and family. Thanks Yark for the great customer service and experience. - Jim L.
Cameron, the salesman, was super helpful and never pushy. He and the finance manager worked really hard to help me get a deal suited to my place in life (college student). I highly recommend this dealership!
This is the first time I purchased a car from Yark Toyota. I would definitely recommend purchasing a vehicle from them to anyone who’s interested in buying. I wasn’t harassed by any sales team and was in and out within 40 minutes from the time I arrived. The car I wanted was very specific down to the color and trim. They were able to locate one hundreds of miles away so I could surprise my wife for her birthday. Thanks again Sean Chubner!
Fast and efficient service. John was extremely personable and provided important information.
Awesome service, Thank you so much for all of your hard work.
Michelle was very helpful to us being that we lived out of state.
Just picked up my 2021 Venza (🥰) from Yark Toyota after it’s 10,000 service! Michelle always make it a dream experience! Quick appointment with a smile! 👍🏼👍🏼
Really the only downside was how cold the building is but that can be fixed next time by a hoodie or long sleeve shirt but other then that it was perfect I think that was the fastest I’ve been in and out of there and the communication was great and simple.
Had a wonderful experience buying our Sienna XLE today. Everyone was super helpful and expedited the process. We LOVE our new Toyota!
Gregory Sparks was great. He responded quickly to my email and find more options to look at. He wasnt pushy and listened to what I said. Thank you.
I bought my car here in 2019. While I don’t bring it in here for oil changes because it’s a steep price point I do bring it in for major things. Recently I needed some repairs. I was fortunate to work with Michele B. she was great at communicating to me where the process was at at all times and helped me get out of a rental and into a loaner to minimize my costs. She’s a great representative of what great customer service should be
Called to schedule an appointment and they got me in same day. Was greeted by Michele, who was very helpful and polite. Nice area to wait in and service was complete within an hour. Even had my car ready for me after a quick run through the wash. Thank You!
Outstanding service as always. I will never go anywhere else.
We had a tire blowout on our 2013 Camry while driving on Ohio Turnpike. We called Yark Toyota and they fit us in for service the same day. They were efficient, professional and reassuring. We got better service here than our regular local service in New York City. Highly recommend this business.
Went and saw Fitz for a test drive a 2021 Tacoma Pro. It’s been my dream truck for few years. Couldn’t make a deal at first but he called me few days later with a good deal we couldn’t pass up. Fitz is a great Salesman. He doesn’t push you and explains everything every well. I’ll be going back to him in a few months for a Sienna. Great experience!!! Thanks to the whole team for staying past 9pm to get the deal done.
Service adviser Michele B is super knowledgae and courteous. Service was done as expected and on time. Very pleased ovelrall.
My experiences at Yark Toyota have been very positive. While I would prefer to spend my money on things other than car repairs, sometimes they are unavoidable. It eases the pain somewhat when you’re treated in a professional manner with clear and accurate information about what is needed to get you back on the road. Good service and competent repair work have made me a satisfied Yark customer!
Wonderful experience at Yark Toyota Maumee Service Department -- brought the car in due to a soft rear tire and was readily welcomed by Michelle even though we did not have an appointment. The problem was diagnosed and I was sent a video of the nail in the tire that caused the problem. Michelle explained the options to us and the car was returned to us in great shape. Many thanks to Michelle for her professional knowledge and courteous manner!
Giving them 3 stars. My appointment was at 2:30 and I was able to get right in, it only took 30 minutes for my oil change which was great. But when I scheduled my appointment I specifically stated I needed my washer fluid filled and wanted my air filter changed because it was smelly in my car, they said okay. When I got there I made sure to say “hey my washer fluid is empty” and the guy said “yeah that’s apart of the oil change we’ll fill it.” After telling me my car was done I asked if they changed the filter and he said it was fine and to look myself to see if the rain water was causing the smell. And when I pulled off my dashboard still said “service: washer fluid low” I assumed it would go away, but after checking under the hood it’s still EMPTY. So not too happy about that. Hopefully they get their process together for the next time.
My daughter’s window went off track early this morning. She has prom tonight and needed the car. They got her in right away and did a great job! Thank you!
The Yark in Perrysburg sent me to the Yark In Maumee where I was told my coupon was not valid because it was a Perrysburg coupon. The Maumee Yark honored the coupon even though they were not obligated to. The customer service Perot worked wit was very professional. I am very pleased. Work was done quickly and efficiently.
Greg at Yark was a super salesman who listened to my needs and helped me get into the vehicle I wanted for a price I was comfortable with.
I needed a safer, reliable previously owned car to replace one that had been totaled. The Yark Toyota sales team & service department provided excellent customer service as well as a very fair deal on a Prius that will hopefully last for years to come. I highly recommend purchasing a Toyota here!
The salesmen were upfront and honest, didnt try to push a different car on me, they were laid back and let me decide what I wanted
I came here earlier today when I had trouble starting up my Toyota prius hybrid. They did a multipoint inspection, found the issue, informed me of the it and let me decide what action to take, and I was out in a decent amount of time. I would gladly come back here. I had a better experience at this Toyota than Jim White Toyota in Sylvania where they took me to the cleaners, charging me $700 in services I didnt give my approval on after coming in for routine maintenance to get my oil and filter changed. Yark Toyota will treat you right, and Jim White Toyota will not. Thank you David for your great service today :)
I was so impressed. Their service is super,they treat me very respectful and their service is very fast.
Prompt, courteous, informative. Great service. Highly recommended.
Service Representative Nick was a pleasure to work with. 2 Safety Recalls were handled, and an excellent 2021 Highlander hybrid was loaned - wonderful vehicle and will have to consider for my next autopurchase. A complimentary car wash was also provided. Although another dealer in Sylvania was closer, I had been warned to drive farther to Yark, and it was great advice.
Had my car in for regular service. Oil change and tire rotation. Did an all points inspection and review. Everything was in good order. Even gave my Highlander a wash before I picked it up. Nick is my service manager and is top notch. Thanks Yark 👍
Carlos hooked us up and I would definitely recommend this place to others 😁👍🏾
Very friendly, quick and efficient. I enjoyed my experience!
Had a great experience today at Yark Toyota! Nick was very helpful and walked through everything that was being done and that needed to be done. It was a beautiful sunny day so he also had the van washed! He answered all my questions with a smile! Thank you Nick!
David Hilbert explained all work done on my car excellently.Perfect place.
Amazing spot...found my new car!
We had a really great experience today! Gregory M. He is a really good person to do business with. I can tell that he cares. Which means he is an excellent employee. He is really an honest person to do business with.
I took my Tundra in for a routine LOF, tire rotation and to replace my passenger heated/powered mirror ($350) which I think a car wash probably broke... so, no problem, I didn’t think it would be cheap, so I had it replaced... Then I told them about a not so routine issue... numerous coolant leaks around my water pump and hoses... Funny thing is, I had my water pump replaced at my previous visit 10K miles prior? They told me my leaks had nothing to do with my previous water pump replacement??? I’ll admit I don’t get under my hood regularly... shame on me... but, I’m sorry, I believe I’ve been deceived. You just don’t all of a sudden develop a bunch of coolant leaks out of the blue. So, over $800.00 later, I don’t think I’ll be going back to Yark Toyota!
If you are having any services done at Yark Toyota I would recommend requesting to have Dave as your service representative. He is highly knowledgeable, a great communicator and cares about his/Yarks customers. Ive been making quite a few trips to their service department within the last few months and he has been a pleasure to deal with. Car maintenance/repairs can be a headache and he helps alleviate that.
Was there today, to buy a used 2018 Ford Fusion Hybrid. The salesman “Carlos” did a wonderful job. Ask for him, for any of your future car sales, & you won’t be disappointed!!Sincerely, S. Liedel
Michelle is awesome! She is pays attention to every detail and wants to ensure the customer is satisfied.
Overall a very good experience! Joe was a great salesmen and let us take the car out on our own and test drive it with no pressure at all.Financing did try to throw some extra hidden charges and coverages onto the sale (Gap Coverage, Warranty, etc.) but were very low pressure when I pointed them out and asked to opt out of them. Just be careful with what they’re charging you and make sure you know exactly what you’re being charged for and exactly what your interest rate, total payment, etc. come out to. You can easily fall into buying extra coverage that you don’t want or need if you aren’t careful.Overall, this was a very easy to deal with, low pressure, and affordable car dealer. I would recommend them to anyone looking to buy Used in Toledo.
Joe at Yark was fantastic at getting us into a great used vehicle! Definitely recommend working with him!
Had a pleasant experience at Yark Toyota. Salesman Greg was friendly and informative but refrained from high-pressure tactics. The same can be said for Chris, the finance manager. He processed a lot of paper in an effective manner, but we did not feel rushed.
Best customer service in town Chris from the sales team was excellent awesome company
Service center was great. Very solid communication.
Best experience ever!!!! They will really try to get you into a vehicle by all means I’m recommending EVERYONE to vehicle shop with them
Came all the way from Ann Arbor and knew what I wanted. Cameron was tremendous help, called him in advance and he already has the car ready. Answered all my questions and provide more information that came in handy. Def 10/10 would recommend him to anyone from Ohio or Michigan.