After months of waiting I was finally able to pick up my beautiful Yamaha MT-07 in Yamaha Blue. I originally put a deposit down back in April and I was so excited for it to come in May. Unfortunately it didnt happen the way I pictured. I spent the whole summer waiting for the call from my salesman Tad Summers. He kept me up to date on any info he had and with there being little inventory across the nation I decided to stick it out and wait. Honda east and Tad did an excellent job of getting me my MT-07 and since taking it home Ive rode it as much as possible (weather permitting). Thank you Tad and Honda East for such a great experience!
Shout out to josh over there. Called in gave them my information. Wanted to get a new quad within 6 hours got my self a brand new 2022 can am can’t pick her up for 3 days. Friday can not come sooner. Thanks again josh I highly recommend!!
I bought my first ever motorcycle - Kawasaki Vulcan S ABS Cafe from this place and it was the smoothest buying experience ever. I drove here from Michigan to check out a different motorcycle but ended up buying the beauty that I have now! All thanks to Joshua who made my first motorcycle purchase all the more easier and happier for me. He walked me through the entire process end to end, made the paperwork super simple and easy and patiently provided clarifications and answered all of my questions!Couldnt have asked for a better first experience.Definitely recommend this place and Josh to anyone who is looking to buy motorcycles, motorcycle gears or accessories or even buggies! They have got you!
We drove all the way down from Detroit to buy a Honda Rebel from here. Not only were they one of few places that had it in stock but they also waive the $400 freight charges, even when other dealers refuse to. It speaks volumes when a place can gouge you due to scarcity and still choose not to. We were so impressed with Tad Summers and this dealership, that we came all the way back down when we bought another Honda Rebel! Will buy all Honda bikes I ever get from these folks!
Just purchased a new 2021 YZ250 from here!! Was a 2 hr 30 min drive for me. Very impressed!! Excellent service. Tad was great! Thanks guys!!👍😎 Ill definitely enjoy the bike.
I bought a Can Am XT 1000R at Honda East and it was the easiest buying experience I have ever had. I saw the add online and emailed them about the 4 wheeler. They called the next morning and confirmed they had it. They had all the paper work ready when I got there and within a half an hour I was on the road home with my new machine. They also had a nice loading ramp that made loading a breeze. Super nice staff. My sales person stayed a few minutes late to make sure I was all taken care of. Great place to go for a off road vehicle with great prices.
I was heading to Las Vegas from NY when I started to experience my motorcycle throttle starting to stick. I pulled over and opened my Gold Book to find a dealer or person to assist near me. I saw that this dealer was in the book and figured I would have them to check it out before moving forward. I spent the night close by and arrived as soon as they opened. I was greeted by Randy at the service department. I explained my situation and he took my motorcycle to have it looked at by the mechanic. The mechanic confirmed the throttle was an issue and fixed it right away. When I went to pay for the work, Randy said there was no charge. I was completely shocked! I felt that was so amazing but I still took care of him and the mechanic for their time. Based on my experience, I would truly recommend this dealer for any service you may need. Thank you Randy and Donny for the incredible assistance.
Drove 2.5 hours one way to pick up an ATV that I was told was ready. Get there to discover an issue with the ATV only to be told we couldnt take it home today after signing papers.Update: They got back to me just a few short days later saying they fixed the issue and they wanted to deliver it to me. A few hours later and its home! Saved me another long trip. Thanks!
My husband and I purchased a Yamaha TTR 50 for our sons first bike. Tyler (T.j) was awesome to deal with. Great customer service and would definitely deal with him in the furniture. Thanks again Honda East Toledo!
This was my second new motorcycle purchase (a CB500X) from this dealer. Both involved travel from Allentown PA. but worth it. Sales Associate Nathan is an absolute pleasure to work with - provided an instant price and an accurate estimate of when the bike would be available. The transaction at the dealer took all of 10 minutes and I was on my way home. This is how buying a new motorcycle should be - no outrageous add-ons, fees, hard sell, etc. Very satisfied (again)! Thanks Nathan and Honda East!
Honda East was the only place in a 50 mile radius that would answer the phone. The sales person was able to answer all my questions, and provide an out the door price in less than 5 mins. They have a great process in place, very impressive.
Picked up my new toy yesterday at Honda East, my salesperson Tyler was awesome! His initial response to my enquirer to the final sale and delivery of my 2021 Polaris Sportsman Touring 570 EPS was the easiest and most stress free purchasing experience I have ever had. In addition, I bought several accessories and had them mounted before picking up the unit (great discount and prices). Great job to Tyler and the entire team at Honda East, it was well worth the drive from Michigan to the dealership in Ohio, I highly recommend Tyler and the dealership to everyone, they have a new lifetime customer!Mark
Honda East, its a amazing place to visit if for nothing more than just looking around. Great vehicle layouts. Everything from parts to apparel, they have amazing inventory. Not to mention the staff there are always helpful and informative.
Everyone here was super nice. The loan process was super fast and easy. Definitely recommend checking these guys out!
I was in the market for a Yamaha XSR 700 and stumbled upon Honda East while searching as not many dealerships had many in stock. When I asked my salesman (Josh Summers) for an out the door price, I was blown away as they were $700 cheaper than any of the 5 other dealers I talked to because they didnt tack on a bunch of nonsense charges. No dealer prep fees, No manufacturer freight fees, no market adjustments just tax, title, tag and a very reasonable doc fee. I was driving from Indianapolis to Toledo to pick up the bike and I let Josh know this before hand as I needed a quick turn around to make it back before a thunder storm. I was in and out of the dealership in 30 mins and was extremely well taken care of and educated on the new bike in that time. Extremely courteous folks, very easy to work with, enjoyable to be around, and well educated about the products they sell. Will definitely be buying again from Honda East and Josh!
Joshua did a wonderful job finding the perfect bike for my husband. He was knowledgeable, helpful and we were in and out in no time! Thank you so much Josh for helping us out!
I reached out to Honda East after seeing an ad placement on ATV Trader I believe, that stated NO Freight and PDI Fees on the Polaris Youth ATVs. I called and spoke to TJ. BEST PRICES AROUND!!!. TJ did a great job. He was available when I called back and knowledgeable about the ATV. The finance dept was quick and easy. I recommend them before I even made it home. Very happy with my experience there! Reach out to TJ!
If youre looking for the best deal on powersports equipment, look no further! I shopped around dealerships up in Michigan and all of them wanted to add numerous fees to a simple dirt bike purchase. Honda East states there are no extra/hidden fees and they mean it. The buying process could not have been simpler, and TJ did a great job getting me in and out of there in less than an hour.
We just purchased the Honda Talon X 4 live value, The all the staff was so helpful and very accommodating answering all our questions . TJ is the Man!! We will definitely be back for our future purchases. It was well worth the 3 Hr drive for us .
Gabe was so helpful! Paperwork was ready to go and simple. I will definitely look to them for future purchases!
Josh and team at Honda East were fantastic! From initial communication to the time we loaded the bike up, everything was handled clearly and professionally.Not only did Honda East offer the best price around, they made the buying process quick and simple. A true no fuss transaction. It was well worth the drive past many local competitors who could not beat this deal.Thanks Josh and team!
Honda East is amazing wellWorth the 2 hour drive for me fromMichigan I bought several units from Tad Summers and his customer service and pricing can’t be beat!!!
Terrible customer service. I had an appointment for Tuesday I called Friday night and they said my bike wasn’t even looked at yet. I get being backed up but when I asked if they had an idea of when they could look at it he said with irritation in his voice.. when the ones are done before it. Like no kidding!! A little communication would be nice if my bikes not going to be in for a while.
Solid store with great customer service. Josh did a great job making sure I was comfortable with my machine and making a smooth and painless transaction. Would recommend without a doubt.
I had a great experience here. The staff was very friendly. They had my KLX ready to go when I got there. Great service and technical knowledge of the bike. They answered all my questions.
We had a fantastic experience getting our new Polaris Sportsman 450 today! Josh & Becky both gave us superb assistance! We will definitely be back!
I talked to a guy named tad to confirm they had a quad instock ds90x to find out after I made a 2 hour drive that he will not sell me it! Could have told me that on the phone!! NOT PROFESSIONAL AT ALL!!! also before making the drive I did my research and can am age limit for there 2022 ds90x starts at age 6 which my son is 6 at the time of attempted purchase the picture I posted is from can am website. Ok
Very pleased with Honda East, especially dealing with Nathan. Nathan went that extra mile to make sure a got the machine I wanted, and made the pick up process very easy. He went thru and showed me different features/functions on my new Kawsaski Teryx4 S LE. Highly recommend him for any of your powersports needs. Thanks again! Nathan
Purchased a 2021 Polaris RZR from Honda East. Josh, our salesman, was great to work with. He was helpful, knowledgeable, and did a great job on keeping us informed of the delivery process. EASY 5 stars!
I used them before and they were good, I’ve called a few different times this year put on hold, for service over 10 minutes no answer hung up whatever. parts guy wasn’t very helpful trying to find a discontinued part. And he wasn’t willing to help me find an aftermarket part I will go to Monroe to get taken care of I will use you again if I have to Thanks
Went in to buy a bike had cash in hand.Asked to make a deal. They said no when there are several of the same bike in the area cheaper. Asked why told well the economy. Mind you said bikes been sitting for awhile now. Salesman had an attitude and acted real stuck up. Sad to see considering Ive gotten several bikes from them over the years. Horrible customer service. Not to mention I stood around waiting for about 45 minutes for help and was walked by on several times.
This is a wonderful dealer. Josh hooked us up with a 2021 Honda Rebel at a better price than anything (even older models) that we could find in Michigan. The entire team on staff was welcoming and helpful. Josh is a great salesperson and Mike got us through our purchase fast and easy! They have a great selection of accessories and vehicles. Well worth the 4 hour drive! Couldn’t ask for a better experience. Thanks Honda East!
Guys that Love their toys and help the working person out.
TJ was very straightforward. Helped me get exactly what I needed and followed through on all of my questions and requests. This is the 6th toy Ive purchased from Honda East and a great experience each time.
Great place, with the current times (covid) they had the machine in stock. Tad, the salesman, was quick to respond via emails. Deal was straight forward and price was fair, the surprise was no hidden fees, didnt try to place any games and it was a very minimal doc fee. Wife and I were in and out in less then an hour with the new toy. Highly recommend checking this place out. They were very friendly. The best buying experience I have had at any dealership. I will return.
Decent selection based on availability. Staff very courteous & helpful.
I purchased a new 2021 GSXR 1000 from Honda East in June. The process from start to finish was straight forward and professional, no surprises and no games. I would definitely recommend Honda East to a friend.
The sales team at Honda East are awesome. They are very informative and responsive. TJ was the sales guy I worked with and made my experience very easy. Glad I went through them living 2 hours away.
The staff and service are fantastic at Honda East. I have worked with Scott Johnson to purchase a new machine on 3 different occasions. Do yourself the favor and ask for him specifically if you are in the market. Scott has been in the industry a long time, has a large base of product knowledge and treats you well all the way around. I have shopped around each time I considered trading and they offer a price upfront that is more than fair. Each time I traded a machine and asked that multiple accessories be installed in a specific manner prior to my arrival. These guys simply do not miss, everything is ready when I get there, they inspect the trade and we complete the transaction as anticipated. I thought it was to good to be true the first time however after multiple trades I found it is a habit when dealing with Scott and his team! I travel 200 miles each way to work with Scott because of the ease of the entire transaction. My last purchase was completed entirely through email. Although not my intent when I started the process it was just that easy. Thanks again to Scott, Randy, TJ and Nathan for all making my most recent experience a very positive one.
Amazing people in the parts department, the best Ive ever dealt with.The manager gets stuff done but seems a bit matter of fact and maybe should be more sympathetic when feedback is given.Is the customer always right these days, I guess not.Overall its a great place, and Im a fairly harsh critic when I need to be.
Shop somewhere else for a better buying experince.
Won’t go to any other Honda dealer now. I drove 4 hours round trip. Joshua was my sales associate and delivered 100% on ever thing he said he would and made sure I had a great purchase experience. Can’t say enough about how great this dealership is.
Traded my Harley on a new Goldwing June 2018. Now less than 3 years later and only 6k mileage the engine lite stays on. Called for a service check and they say I have to wait 6 weeks. Can you imagine spending 28k for a bike and purchasing an extended warranty and waiting this long just to hook up to their computer? Been riding for 50 years and this situation has made me feel like a total sucker.
Honda East provided us with a great buying experience with our new Polaris Sportsman. At a time when ATVs are in high demand and low supply, Honda East had what we were looking for. Gabe, our salesman was courteous and friendly throughout. The parts and apparel department was just the same. Highly recommend you buy from Honda East Toledo. Even if you have to travel far.
TJ was so professional with helping me buy my ryker. Thank you got your help!
Friendly staff, always willing to help.
Helped me locate discontinued atv part by searching nationwide, very happy with their customer service
Excellent customer service, super friendly, and would definitely buy from again!
Nathan was informative, knowledgeable, and very easy to deal with .
Was reluctant to go because I was told that they are over priced. Stopped in and spoke with Tad their sales associate. Was very professional and knowledgeable. Worked a deal to get three 4 wheelers. The customer service from then on was top notch. Hassle free from start to finish. Got huge discount on accessories and getting ready to purchase one for myself :) great selection.
Picked up my first street legal bike from Nathan. Super helpful guy and just easy to work with! Highly recommend buying new toys from Honda east
Bought 2 bikes from here, no added fees and great service...TJ is great!
Service Dept. got it right ... FINALLY !!!Today (April 30, 2021) = 5 stars !My bike has ALL possible lights (headlight, bright light, highway lights, running lights, turn signals, brake lights, instrument panel lights) working .. PROPERLY !Prior to today = less than 1/2 star !Even with the 4 issues that were properly fixed in September/October (2020) .. the fact that the 5th issue, at the time, was SO incorrectly fixed that it ended up creating such an electrical short that ONLY my headlight was working. NO other working lights, once the short occurred. (On my way to work .. at 9:40 p.m. .. in October .. in the DARK ! A 10.5 mile ride to work .. and home again in the morning .. also in the DARK ! On top of that, no CLUE of my speed on the state highway & Fremont bypass !)Then, a nearly 3 month game of telephone tag, trying to make arrangements to have my bike hauled to Maumee to be properly fixed .. & finally being told, in late December, to call back in mid- to late-March, because the service dept. was so backed up. (As we are experiencing one of the mildest N.W. Ohio Autumns & Winters in a number of years !!)But today = 5 solid stars !!! Thank you Honda East service dept. !
Updated 10-03-20 Read bottom section.Ive bought a few things from this place over the years. All Honda products. They have good prices and reasonably helpful staff. I like how they are not pushy. They have pretty good inventory as well. Would be nice if they had more room to demo stuff, side by sides can only be checked out in the parking lot if you want a test and that isnt the best location. Still nice that they let you hear them run and take them for a quick spin on the lot. I would say that most of the staff is knowledgeable of their product(s) but Ive been there over the years where some people were straight up clueless. So make sure you know what youre looking for, before heading in here Id say. Parts guys are helpful and know what to recommend. They do give a racers discount and if you buy from them youll get some savings on gear as well. Decent enough place and they seem to get good used trades. I got a good deal on a 2005 400EX back in the day.Update:I purchased my first side by side from them, a Yamaha RMAX2, 1000. Not only did I get an excellent price, with NO prep or freight fees, but when their was a delivery issue with said unit (VIN mix up), they went OUT OF THEIR WAY to make everything right. Its nice to see a dealer go out if their way to make sure a customer is happy. My salesman Nathan has some of THE BEST communication Ive ever seen! If you want a good deal, hit him up, he is on the ball and will get you what you need at a great price. Even if you are out of state, make the drive, you can save some SERIOUS cash here.
Everyone was very polite. Gave us the information we were looking for.
This is a great dealership! I preordered a 2021 Seadoo Spark in the off-season and received in the beginning of March . My salesperson was Tad . He was professional and answered any questions I had on the Spark . Ordering and receiving the Spark was a easy process too. Honda East also does NOT charge prep fees on your vehicle which is a big deal because usually dealerships do . I would recommend this dealership!
Weve got some older four-wheelers that need some love. They had everything that we need and more. From helmets and gear to some amazing machines. Love it.
Do not recommend sales staff slightly rude very unknowledgeable and not much of a help. Better off going online and getting things yourself
Going to buy a Dr650 and was trading my motorcycle in. Offer me a great deal, told my sale person making arrangements to get up there (5 hours away) and to put money down. That was late afternoon. Next morning I call and he said another salesman took a deposit after he knew i going to get it. Sold right out from me.
Just bought honda rancher and dealership was excellent. Drove 3.5 hrs to get it and worth it. By far best inventory and price Ive seen. Tad was my salesman and very friendly with great service. Highly recommend. Finance and parts also great service. Thanks again.
I recently purchased a sea doo gti se 130 from honda east and couldnt be happier. my sales person scott was fantastic-i emailed him multiple times with numerous questions and he always responded quickly. he was very knowledgeable and helped me choose the best pwc for my needs without any sales pressure. the price he quoted was the price i paid, no surprise fees. i will continue to work with scott for any future purchases and will recommend him to my friends and family.
Josh helped out awesome with my purchase.
Awful..awful. awful. I do not know why we keep going to that God awful place. Thank goodness we bought our jetskiis elsewhere (American Powersports). This time is wasnt the sales person, we were checking the four wheelers out also. This time it was the parts person, he was so rude and sarcastic. We are buying a four wheeler for sure and we will be going elsewhere like we did for our other ones. Sad that we cant even buy local.
Nathan helped me with the purchase of a new Snowmobile. Everything went very smoothly and I got a great price. Staff was very friendly and all my questions were answered.
Just bought a 2019 Africa Twin Adventure Sports. I did the deal over the phone and drove there (2 hours) without knowing the model or the dealership. It was a leap of faith.Price pulled me in - the lowest price I could find. $95 doc and a $15 registration fee. No destination nonsense. No setup fees. It’s hard for others to compete.Nathan set the appointment time and I was paid, loaded on the trailer and on the road home in less than 30 minutes. The staff was super cool, the store was clean and it seemed like they had a lot of inventory. When I arrived at 9:30 on a Saturday morning and a lady is cleaning the glass door to the building, it makes a positive first impression on a soon-to-be customer.In summary, I’d drive from Central Ohio again if I was buying a bike. It was that good of an experience. Said differently, it was that much better than what I have to work with in Central Ohio.
I drove 2200 miles round trip to close a deal on 2 new 2019 Polaris Ace 900 XCs ..why?...because local Polaris dealers could not be bothered to locate and put a deal together . The entire purchasing experience at Honda East was a breeze. No high pressure sales tactics and especially no rip off added dealer fees.. Gabe Miller gave me an OTD price, including my trades and 45 minutes later I was on my way back to Florida. Never find a deal or commitment to customer satisfaction in Florida like I did at Honda East..Kudos to the entire staff .
I drove six hours one way to buy a Honda pioneer 700–4 deluxe. Scott made me a deal almost $1,000 cheaper than my local dealers. I was in and out of the dealership in less than 45 minutes including all the paperwork the walk-through loading and tying down my new Pioneer. Everyone I dealt with at the dealership was friendly and helpful thanks again I’m sure I’ll be back. Definitely worth the trip.
I was the plus 1 on my visit. Well organized has accessories for motorcycle
BEWARE of the service department. They will charge a grand to install fog lights and a engine/ cowl guard and leave exposed ground wires and crush the wire to the gear indicator. Never will return, ever. Too bad it is toledo with few options for service. I have photos but dont see option to upload them.
Nathan H. Provided an exceptional experience. I reached via email and he contact me quickly with all information I required and provided a price I could not beat. Highly reccomend Honda East !
I highly recommend this dealership. I bought a quad from them in 2006 and the experience was so good I came back again to replace it in 2020. Scott Johnson, the same person that sold me my quad in 2006 was there to help me again! Great staff!
Great dealership! Best prices and service! I bought two bike from Scott this year! They are there before the buy, during, and after!I will be back so they are low to no pressure and just want the consumer to be happy!
I went to Honda East because of their reputation for having good inventory.I was NOT disappointed. They had exactly what I was looking for when no other dealer did.My salesman Nathan H. was knowledgeable and also recognized I knew the vehicle and what I wanted. He didnt burden me with B.S. A very good experience and I would recommend Honda East to anyone in the market.
Easy process to buying and great service. Thanks for taking care of me and my boy.
Honda East is a terrific place to find a reliable off-road vehicle. I Love my new 2019 Yamaha TTR 230. My buying purchase was very comfortable and a enjoyable experience. I recommend any one to go to Honda East for their off-road fix.
Excellent professional group of guys there. Very willing to help even though theyre being very overwhelmed! Appreciate the service. And highly recommend for any diagnosis and repair. Thanks again!
Great parts department.
I shopped around SE Michigan for a Honda Pioneer 1000-5 and became pretty frustrated with the experience. Word of mouth from my neighbors brought me to Honda East. Nathan Heid, my salesperson provided a great buying experience renewed my faith that there are good Honda dealers. He explained the pricing which was very, very good and discussed accessories options. Honda East bent over backwards to have a unit prepped and delivered for Labor Day weekend fun. I can honestly say Honda East is the best Honda dealer in SE Michigan. Thanks!
Guys are very good and knowledgeable about what they sell
I bought a 2020 polaris rzr rs1 1000 from Honda east and Scott Johnson helped me out tremendously amazing customer service. He definitely knows what hes doing. Best sales man in the toledo area i would recommend him to everyone. I was extremely satisfied with my buying experience.
Best place to buy a side by side!! I purchased a 2021 Honda Talon 1000x Fox live valve and I drove an hour and a half from Michigan it was worth the drive no dealer in Michigan could touch their price. Nathan was a very good sales person they gave me a fair price on my trade in and he personally took care of all the accessories that I wanted and gave me a huge discount on them. I will definitely buy here again.
Buying my 2020 Polaris Razor 1000S was a easy and pleasurable experience. My salesperson Scott was very knowable and helpful with my choices of accessory’s as to not stretch my wallet open to far.Being from Bowling Green Ohio, Honda East Toledo was only a few minutes from home making my shopping much easier. Being a looooong time customer, they’ll be seeing me again!Todd Zautner
TJ was a great help and bent over backwards to work with us. We r very pleased and the business will stand behind their words to make sure u r taken care of. We r very happy with our purchase!!!
At one point honda east was my favorite dealership to get machines and parts/accessories but its not what it used to be...
I have an older Polaris ATV have no problem getting the correct parts here.
The transactions I have done thru Scott Johnson at this establishment have been superb and smooth. From picking out the right machine going thru the safety guidelines and the final purchase. Very knowledgeable on all the aspects of what I was looking for. I not only purchased 1 atv from here but 3. This is a 5 star service from my experience.
I stopped in at the beginning of October to have a four wheeler serviced as it would not start. They said they were booked for weeks out and we booked an appointment. I discussed the problem with them and they walked out so I could show them the issue. They said they could keep it here or I could bring it back. I said I would bring it back. We walked back in and they confirmed the appointment for Nov 6. I brought it back on Nov 6 and unloaded it. They said they didn’t have me on the schedule. I reinforced them of the conversation of earlier. They said we will take it in but cannot get at it until Nov 15. I said okay. They then asked the year and when I told them it was older than 2005 they said they would not work on it (why didn’t they tell me this the first time?). I said I will need help reloading it since it did not start. After waiting, no one helped me as I struggled to get it up the ramp, even with three employees watching me. Totally disorganized and lack of customer service. I took it to Eckel snowmobile and engine repair, who helped me unload, looked at the issue, helped put the straps away and lift the tailgates. Clearly they know what customer service is!
Thanks for the help Joshua Summers! The Can Am ryker is the machine!
We drove almost 2 hours to this dealership and TJ ordered our new polaris 1000. It came in earlier than expected, we also ordered a front and rear windshield and a roof. One of the windshields came in and we had a 2 month wait for the other so we decided to pick it up. Come to find out the wrong windshield was ordered and TJ did not order the roof. After having to speak with the manager the 2cd time because of the screw ups, he did find us a roof and had it installed. I would not recommend dealing with TJ, he was rude and did not seem to know what he was doing. We had 3 other people looking for rangers but unfortunately cannot recommend this store.