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Appliance Center
321 Illinois Ave, Maumee, OH 43537, United States
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Appliance Center
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Jo
Review №1

Daryl and Micki helped us complete our dream kitchen. Because of their attention to detail and OUTSTANDING CUSTOMER SERVICE our project finished up worry free. I highly recommend them for your kitchen design and service.

Sk
Review №2

I love the Appliance Center. Came in today with my parents to purchase a microwave and the sales rep was wonderful. Dont remember her name, but she was very knowledgeable about the microwaves and assisted us into choosing the right criteria. As I was wondering around after looking at microwaves, at stoves, this very nice guy named Ryan who is also a service rep greeted me, and asked me if I needed any help. Ryan goes above and beyond to help people and make people feel very welcomed. Ryan has a heart of gold and is an asset sale rep. I think of Ryan as a good friend. Thank You to both the female sales rep and Ryan.

Re
Review №3

We visited the well-stocked electronics.. furniture... laundry... cooking materials store to see if we could replace our aging Cooking utensils..Honestly we were very impressed with what we saw in this locally assembled store.Great day with an efficient Customer Service Representative..who explained everything to us.The exciting news about the store was that the technicians come from the same town in the Greater Toledo area.We ended up buying a new cooking appliance.. which was delivered three days later.

Jo
Review №4

Great timely service. We made an appointment with a great sales rep. and he was ready and very well prepared for all the things we needed.👍

Pa
Review №5

We ordered a new sofa from here in February and got a notice that it was in so we went in to pay the balance. Sofa is made in Indiana but fabric is made in India which caused a delay due to Covid. They did offer a discount for being a veteran which was a nice surprise.

Bi
Review №6

I bought a washer from Appliance Center in April 2021. It is not working and reached out to them. I was informed that this was a manufacturer problem and I needed to contact Whirlpool. What? I bought it from them and never have heard of warranties not being handled by the store you bought it at. Ok, I reached out to Whirlpool and after close to one hour and speaking with 3 people, providing each the same information I was informed Perrysburg is a rural area and only one company provides repairs. Their next availability is October 13. They will review the situation and order any parts. Then what? So basically I am to go without a washer for a month at the least. I reached back out to Appliance Center. They were not surprised by what had happened at Whirlpool, it was like they expected me to get jerked around. They told me know that I have a file number the will talk to their service manager and see what they can do and get back with me later in the day. Imagine this no call. So basically I have a new washer sold to me by Appliance Center that I cannot use and Appliance Centers attitude is I have nothing to do with this. So buyer beware, they are simply in it for the money and have no concerns with caring for the customer.

Hi
Review №7

Easy to shop, a variety of options and great prices. You can also get water and pop corn, a great place to shop with kids. Ask for Mike!

To
Review №8

Bought a new washer and dryer. Salesman told me lifespan of appliances these days last only 7-10 years. Looked at washer in 500.00 range and was told that the warranty was for only one year. He suggested a commercial model for 900.00 with a five year warranty. I bought that washer and dryer to match. After paperwork was completed he said that the washer would be delivered in two days. It was. He then said that the dryer would be in the next Saturday so I figured I could wait a few more days. Washer was delivered on July 17 as promised but the delivery guys dropped it and it bounced down 7 basement steps. I phoned store and was told to report any problems if they occurred. Nothing else could be done. After a few days I phoned to get delivery date of dryer and was told that there’s nothing scheduled. Dryer not there yet the salesman lied and told me that I would have it in a few days. I wouldn’t have purchased that model if he was truthful. When I phoned to complain the manager insulted me and told me that I only PERCEIVED that I was told it would be in soon. I didn’t perceive anything. The salesman lied. I canceled the 999.00 dryer. I’ll never shop there again

Ma
Review №9

If I could give this store 0 stars I would! I am all about shopping local especially since the pandemic. But I have had enough with this store and the customer service. Purchased a $6,000 couch that has broken in 2 months of having it. Leather wearing off, the whole foot rest and reclining mechanism on both sides is all messed up. Had a tech out middle of December to look at it and said it needs fixed and and I am still waiting til this day 04/14/2021 for the repair to happen. Was told on 03/12/2021 my replacement parts were on a truck coming from NC. Was told it would be in the following week. Never happened. Then was told it would be at the store 04/08 or 04/09 and still hasnt happened. I am getting the complete run around on the repair of my couch. The manufacture said the parts were scanned out back in March. So where are they at? No one can give me an answer. The furniture manager rarely responds to emails or calls. Gavin has been helpful as he is just the middle man, but enough is enough. They have contacted the GM to see what to do now about the repair but they wont give me his email or contact info to speak with him directly? I believe getting the run around for months is enough especially when I have been told 2 different times when my parts would arrive in Appliance Centers hands. At this point I will be taking any and all business elsewhere. Do not shop this store. There customer service is horrible!

Ja
Review №10

Sherry was extremely helpful. She went above and beyond to help me with furniture.

De
Review №11

This is a wonderland of purchase choices, and for us, that was a bit over-whelming. We perused the store and were met by very friendly staff who were helpful but not intrusive. We could have furnished our entire home from this store alone so if you are in need of something new, check it out, you wont be disappointed!

Wi
Review №12

Purchased a new stove. Salesperson was knowledge and friendly. Most importantly it was in stock

Ka
Review №13

First time there, they had a lot of good deals.

da
Review №14

I had a rough day furniture shopping, went to appliance center as my last stop. Chelsea totally made my day with her attitude and advice. I ended up buying a living room set and a washer and dryer from her. thank you so much Chelsea

G.
Review №15

We decided that we wanted to replace our Greatroom furniture. We had heard horror stories from family and friends about their inability to get furniture before December so we werent really expecting to be able to find anything. We had purchased furniture from Appliance Center a couple of years ago so we stopped by to see if we might find something that we could get before Thanksgiving. Samirra (our saleswoman) was perfect. She didnt hound us or follow us around while we shopped, but was available when we needed her. She informed us that the set that we were interested in was in stock and available, she arranged for a quick delivery and we couldnt be happier. Our family is questioning how we found ours so fast and they are a little miffed but...all I could say was that they should have gone to Appliance Center to shop for theirs. They are one of a few shops that sell Flexsteel and its worth paying a little more for the quality.

Mi
Review №16

Christine made our buying experience delightful. She was available and capable without being overbearing. Way to go Christine!!

el
Review №17

I had a freezer go out on Friday Night. I bought a new freezer and it was delivered Saturday morning. Thank you Mark for excellent customer service! This is an example of why I am a long-time customer.

Ca
Review №18

HORRIBLE RUDE staff. They have definitely went downhill since the last time I visited. I would leave zero stars if that was an option

Ja
Review №19

Appliance Center isnt living up to their name. Neither is Speed Queen. I called Saturday because my top load washer would not unlock with soiled clothes in there. I spoke to Gavin and he was polite. He told me a service man isnt available until Tuesday from 11-2. After I hung up I realized I cant take off of work and sit here for 3 hours. So I called back yesterday and asked for a manager to talk about the service coming Tuesday and about my washer not properly washing anything. The woman said John would be calling back. Its been two days and no call back. 📵 Where is the customer service?? Not too mention, being on hold for several minutes before getting a human.

Ma
Review №20

Great deals, selection and service.

Le
Review №21

The staff and sales people are very attentive.our sales man huntter gets a five star rating,he was so knowledgeable and connected us to our best appliance for our needs. The delivery gentlemen were professional and concerned about the merchandise and our property. I will use this company for further needs. Highly recommended.

Ri
Review №22

We purchased furniture in December, we were told it would be delivered in 4-6 weeks. Its going on 6 months and still dont have al all the pieces. If we would have known this, we would have gotten in stock, or gone somewhere else. We did get some items about 4 weeks ago, however, one of the motorized recliners is already broken ! I personally went to the store to set up repairs, I waited all day, rearranging my schedule, no one showed up, no one called! So when I called the store, I was told there was nothing scheduled, but that they would call me right back, that didnt happen either ! I will never shop this place ever again!!

Je
Review №23

Sherry R was such great help! She was so knowledgeable, kind and made our shopping experience very pleasant. I cant wait to get my new bed thank you 💕

Sa
Review №24

Andrew helped us find the perfect appliances for our new home. Dependable, affordable and with all the features we were looking for. Thank you!

Sh
Review №25

This place has awesome farmhouse decor!They are so friendly and its a great one stop shop....

Te
Review №26

In and out in about 30 minutes. Nice, new LG Refrigerator. 10/10

Jo
Review №27

Terrible experience. Took over an hour to get a salesperson over to help us. Then gave us the run around for over an hour as she way pulled in different directions from other staff and other customers needing help. You would think that the process of spending your money would be simple easy and fun. This was none of that. After the 2 hour run around to find this and look up that our salesperson disappeared with other customers and left us sitting. After another 20 minutes we walked out.. terrible experience. Would expect more from such a reputable company who spends so much money on advertisement and marketing to get customers in the door...we spent our money elsewhere where we had great customer service, a fast and convenient experience and we will actually have our furniture in a few weeks rather than a few months...

Jo
Review №28

I bought a mattress in a box and had an issue with it not coming out straight it was lope sided. I contacted the service department and sent pictures of it to them and they said that would get back with me. With the pandemic going on I was in a big huge hurry now 3 months later I’ve never received a response back so now I’m living with a lope sided mattress. So being considered a top rated service department I beg to differ, what kind of company would just not respond back, I am really disappointed and will never shop there again. I also have another Mattress in a box that came out just fine. Lope Sided Mattress 😳

Ju
Review №29

Fantastic selection of what we were looking for. Realistic pricing and friendly service, not pushy and overbearing. Unfortunately, we didnt quite find what we are looking for, but will definitely be back when our next need surfaces.

Ke
Review №30

Checked the Appliance Center website for product availability and saw that they had a grill in stock. Visited the Monroe Street store only to find that they didnt have any grills at all and we needed to visit the Maumee store. It would have been nice for the online store to say where the item was in stock.

P
Review №31

Mike Kelly was very helpful and offered options to help us save $. We bought a fridge and dishwasher withhis help.

St
Review №32

Extremely nice store. We loved the model airplanes on display. Very realistic!

Ma
Review №33

Absolutely beautiful place with everything you need for your house. Excellent service 👍

Te
Review №34

Terrible. No one even spoke to us. Need more people. Was there btw 2 and 3 pm. Ready to buy diswasher and microwave

St
Review №35

Went to get a dryer belt. They wanted all kinds of info from me that had nothing to do with buying a dryer belt. Ease up on the personal info taking

sc
Review №36

Bought new speed queen washer and dryer from salesman Ken. He was very knowledgeable of the product and even gave us a great price. Thanks Ken!!!

Ka
Review №37

Great selection of all kinds of appliances... too many, if thats possible. Some were displayed in possible kitchen set ups.They also have a wide variety of bedroom furniture and living room settings.

Ci
Review №38

My mother had been placed on hospice care and we were in desperate need of a Laundry Center ASAP. Andrew was so helpful in getting us exactly what we needed and the delivery crew brought it out the very next day. Thank you so much Appliance Center in Maumee!

Ki
Review №39

Didnt have what I wanted.

Mo
Review №40

The installers were knowable and fast. We appreciated that they were on time and cleaned up everything.

Ch
Review №41

You spend thousands of dollars and they refuse to install the items at no cost. They want more money for over priced items. DO NOT SHOP HERE!! Poor customer service

Va
Review №42

Andrew was FANTASTIC! I came in for a fridge and he was able to help me, in my price range, with a new stove and dishwasher. He worked wonders and stayed in my budget! I recommend local!

Ia
Review №43

There financing options are the best in town.

Jo
Review №44

We have Beko appliances from AC that we purchased with our house. As the house was newly remodeled, the previous owner gave us all the warranty documentation, etc.A little while after moving in, we realized that are hardwood floors were warping in front of the dish washer and upon further inspection, it was because the ice maker assembly was leaking.I called AC (the local Toledo company) and I was told that I need to contact the manufacturer and get a service order number. Despite being rather frustrated, I did so and provided it. The tech came out, looked at it and said that a new assembly would be needed. That was last October.After about 6 weeks, and several calls to AC service (without calls back) one one of my follow up calls I was told that the part had just come in and they schedule a tech to come out. The tech replaced the part and left.A couple days later we opened our freezer to see one huge block of ice in our ice bin. We dumped the ice, and put it back in case it was a fluke from the service. The next day, sure enough, one gigantic ice block.So after calling back to AC and scheduling another service call, the tech came out and after some inspection, found that there was still tape on some of the water outlets that were not removed after testing at the factory. While he was inspecting our freezer, I noticed that the ice cube tray assembly in the ice maker was cracked. The tech agreed that in addition to the tape, that was the reason why the ice bin filled with ice as the water simply poured right through. This was Dec 30th.So, the tech said that the assembly would have to be ordered. (he also said that Beko was really slow and it would be several weeks)So today (2/22/2021) I called back to check the status as I never heard any follow up only to be told that the service dept had our case marked as closed so nothing had been done. I asked to speak with a manager, but there wasnt one available. They are supposed to call me back, but I doubt they will because they havent the other two times I have requested that a manager call me.I honestly have no idea what has happened to Appliance Center, but they have seriously fallen off the deep end with customer service at an all time low.Being a Toledo native, it is disappointing to see a local company that has completely lost their way.....Regretfully, I recommend that the next time you need any sort of appliance or other equipment that AC sells, you try anywhere else. I know that me, my family, and my extended family all will be.

Da
Review №45

I never shop here! Overpriced poor customer service. They will say anything to get a sale. This includes lie about the inventory on hand and how long to get your merchandise

Jo
Review №46

We loved working with Living Appliance Center in Sylvania, OH for our kitchen remodel! Recommended by our awesome contractor, Jeff Turi, who coordinated the remodel, Appliance Center was the perfect choice for designing our kitchen. Kitchen designer, Daryl Redway took all of our ideas and wishes and planned a beautiful, affordable kitchen transformation. His knowledge of the process is amazing and all of his recommendations were perfect! Daryl listens, understands and has breath of knowledge of materials and design that enhance his ability to create a kitchen that suits your dreams. Anthony Seadin helped us select all of our kitchen and laundry appliances at Living AC as well as, a beautiful counter height dining table. He was so helpful and patient as we made our decisions. Great prices, reliable delivery and very personable service from the entire Living AC team!! It is now our go to place for all of our furniture and appliance needs.

Re
Review №47

Hunter was very helpful - explaining features, sharing his vast knowledge and calling other locations for product - plus giving us time to talk things over privately to make the best decision for us.

Jo
Review №48

Appliance Center has a great selection and a young man, Gavin made my 1st Appliance Center experience fantastic. He always had a smile and made sure to put 100% and his best service forward. Every store needs more people like Gavin!

Ti
Review №49

We walked into the store around 7:20pm on a Monday. This was the third day in a row we visited this particular store and wanted to take one last look at the furniture we were going to purchase. A very rude gentleman that was mid age with glasses and dark hair informed us they close in 5 minutes. We said the sign said 8pm and apologized. As I walked he stated we are closing soon and I want to go homeI was taken back. Every visit this weekend we have been in this particular store we have had the most amazing customer service. A very nice woman gave us her card the first day and helped us so much which is why I added a second star.....this woman actually should get 5 plus stars. The employees tonight.....the male in particular.....ruined our experience. I plan on being in touch with the extremely helpful woman tomorrow to order our furniture (with using her business card she graciously provided us)Furniture shopping should be a stress-free and exciting experience. This gentleman sure did ruin that for us.

Ka
Review №50

Prices much higher for the exact same thing then competition.

Dr
Review №51

I would never buy from Appliance Center. They way they treat their employees is shameful. After 37 years of faithful service, they let go a very hard working man named Jeff Podgorski without warning and would not provide a reason. My family has purchased tens of thousands of dollars from AC and we will never do business with them again. Disgusting. Do better, Appliance Center.

Ke
Review №52

Ryan at Appliance Center was absolutely wonderful. He is very knowledgable and informative. He answered all my questions but was not pushy while I was deciding on which washer and dryer I felt was best for my family.

Ma
Review №53

Great staff. Friendly and informative. Not pushy. Easy to work with.

Am
Review №54

Went to get new washer and dryer. I had already done my research. Andrew D. Was very nice and showed us all the features how to set them up. He wasnt pushy and answered all our questions. They had them in stock abd we could picked them up that day. We also looked at bed frames another guy checked if the one we were interested in as in stock we werent ready to buy but he put everything in the system and they hold that price for 30 days which is pretty cool so we can shop around before we buy. In and out in 30 minutes.

Ta
Review №55

Great place. Andrew D. Was very friendly and helpful.

Br
Review №56

The experience we had today was stress free! Financed over $5k of appliances in no time! Would recommend this place to anyone.

ma
Review №57

Great service. I saw an item I wanted, thought about it. Called the next day. They secured my item and kept the warehouse open for us to be able to pick up our item that evening.

ge
Review №58

Didnt have lazyboy

Jo
Review №59

I bought a Tempur-pedic. bed here. The sales girl was evasive to my questions about the return policy. When I called Tempur-pedic they said there was a 90 day return window but I missed it. They also said they do not guarantee comfort. The mattress has to be broken. For $7k I expected to be able to not wake up with pain

Is
Review №60

I used to buy everything from appliance center. I will never return. The manager was rude and hung up on me after a complication with the delivery that I had scheduled.

Ka
Review №61

All I can say is awesome 😍

Ti
Review №62

Ordered stove over 2 months ago (11/9), was told would be in first part of December. No call whatsoever in all that time, had to call myself, only to find out its STILL not in. Customer svc rep could care less, like oh well, its not in, no apology, just shut up and wait. Could have saved myself aggravation by buying from HD, and wouldnt have had to pay for delivery (50$)either, no good deed goes unpunished for trying to buy local.

de
Review №63

My sales man Chuck failed at doing his job on many levels....Except one...collecting his commission!!I Would never spend another dime thereIn response....I bought fridge 4 months ago...its now being resolved by upper management due to salesman not following through on his promise to order new one. No new one, but at least its being repaired. The stove on other hand was a very dangerous oversight of salesman and could of had a much worse outcome!

Sh
Review №64

Good deals

Te
Review №65

So much more than appliances! Their furniture selection is great and their staff is so helpful.

Je
Review №66

The only reason I gave them one star is because you cant give 0. We purchased a new house and was going shopping for furniture, a lot may I add and I received the WORST service. If you go there do NOT work with Hollis or the manager there. We were in the need of a couch, mattress, bed, dressor, night stands, and more. Hollis was very rude, unprofessional and not personable at all. She stated there were no deals or discounts she could give us and was only worried about her commission on the sale of the many items we were looking at purchasing. She never guided us to any other deals nor tried to help us in any way, it was her way or the highway and she definitely showed that. We were about to leave the store when I saw Mary who sold me my last sectional and had the best interaction with. We started talking to her to see what she could do for us and Hollis saw this and hid behind a plant to see what we were doing and saying. Then when we were showing Mary what we were looking at and both Hollis and the heavy set male manager were watching our every move and staring at us the entire time. We then went around the corner to get away from them, they proceeded to call Mary and let her know that Hollis was previously working with us if thats what you call it while we were standing right there. Mary was so embarrassed at their motives and the way they handled things and I dont blame her one bit. This was the worst customer service Ive experienced and the way Hollis and the manager was acting was so ridiculous that I will NEVER step foot in that store and I will warn every person I know NOT to go there. PLEASE DO NOT GO TO THIS STORE especially if you have to work with either Hollis or the manager as they are so unprofessional and rude.**update: management stated they back their employees, well maybe most of them but I wouldnt be backing employees hiding behind things to hear what we were saying to another employee or calling an employee while the customer was standing there. It was very unprofessional and if I were you would be embarrassed by the way they acted. I wouldnt be backing that type of behavior

ji
Review №67

Micheal, our sales guy, was just great. I was time crunched to find a stove and Micheal magically managed to find the stove I needed and said yea, you can go get it right now, I did just that. Micheal is The Man!

Je
Review №68

I went to the Maumee location so I could check out the Outlet. Could you please just open the outlet center for even a couple of scheduled hours a week or day? If this is how they want to do business, I wont go back....I was in the store first because the Outlet was closed and said it would open at 11. I waited outside in my car for it to open. It didnt open so I called the number on the door. They told me there were several sales persons by the desk that would walk over there with me. So I went there. They asked a salesman to help me but I could tell it was an inconvenience for him to assist me. He tried to direct me to what was in the store that I already looked at.

Ma
Review №69

Helpful and good variety of appliances

V
Review №70

Nice furniture store

Ed
Review №71

Locally owned appliance and furniture store. Lots to look at and always something on sale. Prices are reasonable and sales associates arent pushy.

Ma
Review №72

No salesperson..someone finally saw us and went and got a saleslady who was less than enthusiastic to wait on us .. mostly high end appliances and charge for delivery even 5 miles away...left... went home ordered same fridge on line from Lowes $ 40 bucks less & no delivery charge will have in 3 days..

Ko
Review №73

Good customer service

El
Review №74

Dora was my sales person and from start to finish was AMAZING! She helped me pick the perfect accessories to go with my room without ever seeing it. I told her my colors and we went from there. Micki in kitchen design was fantastic and helped us figure out how to get our microwave mounted above our weird stove! The delivery guys just left and went above and beyond to get the furniture through our narrow doorways. I could not be happier with my experience with Appliance Center!!

Ry
Review №75

Very impressed with the service department. I brought in what I thought was a bad heating element from my dryer, prepared to buy the $90 replacement. Instead of selling me what I asked for, they tested the fuse and thermostat on my part and told me that was all that needed to be replaced. I don’t know of another store that still provides that kind of service. I’ll be spending my money there the next time I need to make a big purchase.

Ch
Review №76

I am not sure how an owner of a company can call an employee who has worked for them for over 37 years and tell them we made a business decision to let you go,When the employee asked why they were told by the owner, Ohio is an at will state and no reason is needed.Please think twice where you choose to shop for your furniture and appliances in the future.

Pa
Review №77

Extremely pleased from purchase to the delivery!

Mi
Review №78

Bought a good washing machine off of John. Gave me a pretty good deal thanks John

Pa
Review №79

Had nice store but not much of a selection of electric stoves

Ja
Review №80

Great experience with Appliance Center. Great quality product and A+ customer service. Would DEFINITELY recommend!

Mi
Review №81

Excellent buying experience.

Wi
Review №82

Next time you go in to the store ask them about their loyalty to their employees.

Br
Review №83

I am not sure how an owner of a company can call an employee who has worked for them for over 37 years and tell them we made a business decision to let you go,When the employee asked why they were told by the owner, Ohio is an at will state and no reason is needed.Please think twice where you choose to shop for your furniture and appliances in the future.

Di
Review №84

Very helpful sales person and lovely person at desk! Did not get names! Sorry

Br
Review №85

Good selection and attentive staff, though they are a bit too eager for my taste. Each staff member wants to help and they tend to linger while you try to concentrate on your browsing and talking with who you went to the store with. You will find appliances, TVs, furniture and more throughout a sprawling building. Discounted items are available next door if you are willing to buy less than pristine items.

Mi
Review №86

Great service and events

Me
Review №87

After searching online at in stock products and driving to the store we were disappointed to find the things that the website claimed to be in stock were in fact out of stock until mid December. It was also difficult to get help from the staff and they were not very friendly.

Al
Review №88

Appliance Center has been my GO TO store for anything appliance-related. The best value, most knowledgeable staff and awesome finance options. I dont even bother shopping around - Ive bought my last 2 washer/dryer sets here and Ive been completely satisfied with both. The Appliance Center is an easy recommendation.

de
Review №89

Bought an 800 dollar washer with the understanding that it would be delivered in 2 days. No, they dropped the ball. Somehow incorrect date entered. Salesman made it sound like it was my fault. Spoke with a manager and it was stated that he would make an exception and have it delivered in a few days. Then they called the warehouse and checked for delivery to do me a favor and get it delivered on the date it was promised. No, they were all busy. We live a around 40 miles away. The manager offered 5% ( which is the delivery price) off if i gave up my Saturday to drive down and get it from the warehouse. I explained we had plans today after the washer came. He then stated well we can just cancel the order. So we did. Tried to make it sound like they were doing me a favor. Ill do you a favor and never step foot in your store again. Bought the same one from the new appliance store in Wauseon. They were happy to get our business. Delivered no charge, same price for machine. However, this one came with good service. Maybe they should look down the road at the Andersons and see the writing on the wall. Sad. Bought quite a few appliances from the Appliance center. No more.If you had made every effort to correct YOUR error, you would have delivered the washer, as promised on the date you said you would. Not, hey, Ill do you a favor and bend our rules and deliver it sometime next week. If you dont want to hear profanity and get yelled at, dont screw up Drew. Do you job well, serve the customer, and dont bite the hand that feeds you. It may bite back. Nice post. Almost made me sad. Sorry I hurt your feeling princess.

Ja
Review №90

My wife and I bought a sectional couch and dishwasher a month and a half ago, when the couch was delivered it didn’t fit together properly. We had a service tech come out and try to explain how it could be fixed, but a new couch was recommended by the tech.Three weeks of messages to management went unreturned, and we still don’t have our new couch delivered to us, though we received a message three weeks ago that it was in the store.Once I mentioned that this had gone on long enough and I was going to leave a google review, the delivery was scheduled within ten minutes.Amazing that some companies only follow through when forced too. My wife and I will take our business (and her corporate business) elsewhere in the future and encourage you to do the same.

Au
Review №91

We stopped in to take a look at new appliances. Andy helped us find everything we needed at a very fair price. They delivered and installed everything when they said they would. Fabulous! Thanks for the great service we received. We are happy to do business with a local company.

Za
Review №92

It was my first time buying some from The Appliance Center. It went great. However I want to state the Ned and Travis the delivery team did a great job as I was concerned about getting the washer and dryer on the second floor. They did it seamlessly and would request them by name next time. They did great work!

Ca
Review №93

0/10Horrible staff. Horrible furniture. Horrible place.Would not recommend.

De
Review №94

Shopping for appliances, got Great info. Thanks.

De
Review №95

I walked in looking for appliance package, was lead to a beautiful set! Came with electric stove and mentioned that would not work for me, so he quickly found a gas stove to match the rest of the appliances. He was quite generous with changing the stove. the delivery crew were awesome and the installation. just a little debacle with delivery plan due to 2 delivery times 2 appliances at a time.

Be
Review №96

Great place...need appliances? See Hunter...very helpful and knowledgeable.

DI
Review №97

The sales person I had was totally uneducated on the product of the freezer, misinformed me I just had a very bad experience I had to call back cuz she forgot to ask me if I wanted an extended warranty I never thought of it until I came home. the whole experience was bad but Ive been there before and it was great and Im sure it still would be. it was just her and her inexperience and lack of enthusiasm to help and answer my questions..She acted like she just wanted to you left alone and go home

Gr
Review №98

We have dealt with Appliance Center for over 50 years and have never had a bad experience. The recent purchase of an LG dishwasher was no exception. Selection and purchase went smoothly and Cameron’s delivery and installation was seamless. He did his job quickly and professionally and explained the appliance fully.

Mi
Review №99

Excellent Store, Friendly Staff & large selection!

He
Review №100

We had 4 appliances all develop issues at the same time this year. We dealt with Appliance Center for Repair Service, Sales, and Installation Service. All 3 departments were absolutely excellent. Peter from repair did an awesome, professional job to repair a Dryer and a Refrigerator/Freezer. We replaced both a Washing Machine (an Electrolux which we love!) and a Dishwasher (Whirlpool made in USA). Both were purchased at a very reasonable price and installed by the service department perfectly. Highly recommend Appliance Center. All their employees are very knowledgeable and professional!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:321 Illinois Ave, Maumee, OH 43537, United States
  • Site:https://shopac.com/
  • Phone:+1 419-893-3374
Categories
  • Appliance store
  • Appliance repair service
  • Bathroom remodeler
  • Cabinet store
  • Electronics store
  • Flooring store
  • Furniture store
  • Kitchen remodeler
  • Mattress store
  • Washer & dryer repair service
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–6PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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