user
KC Summers Toyota
1913 Broadway Ave, Mattoon, IL 61938, United States
Appearance
KC Summers Toyota

Comments
Ci
Review №1

Wow! If I could give 10☆s I would!! We showed up on a Friday right before close to look at inventory and were greeted by Max. We discussed what we were looking for and even test drove one of the potential vehicles. What really made us feel welcomed was the fact that even though it was 20 minutes till close, Max never once tried to rush us off the lot and was very interested in helping us find exactly what we wanted, even if we were a little picky! Great sales person, very personable! Thank you! We did decide to go home to think on our decision and returned Saturday to purchase our vehicle. We had to do some financing, so Max introduced us to John Yates. John is very respectful and makes your loan process simple. He is very detailed with all the important information and makes sure you leave withall your questions answered.So if your looking for a place that treats you like family. Look no further.. we will definitely be back for any other vehicle purchase in the future!! Thank you for being so great to us!

Ju
Review №2

Went for oil change. Was out of there in less than 2 hrs. I think that was a pretty long time.

Li
Review №3

Best place to buy a car hands down! Some of the best salesmen in town!

ja
Review №4

I went in a few days ago, my wife got a flat tire on her car they were busy but they still managed to squeeze me in and within a few minutes they managed to plug the tire and had me on my way, they did a great job, they were nice and they were courteous. Couldnt ask for more

Ki
Review №5

Jim Wolf at KC summers made my car buying experience great!! He was very informative, comfortable to be around, and patient with me! He got me in the vehicle perfect for me and made sure things have been rolling smooth ever since! 10/10 would recommend KC Summers & Jim as your salesman!

Ma
Review №6

Always great to deal with. They always make the sales process easy.

De
Review №7

Purchased another vehicle from KC Summers last summer a 2018 Toyota Camry. My family has purchased quite a few vehicles from KC Summers. Had a warranty issue last October, unfortunately the problem resurfaced after warranty was up, however K C Summers Toyota help with the process of contacting Toyota and taking care with all details of the repair. Issue has been resolved at this point (hopefully stays fixed). Chris (service advisor) is very professional and courteous, also other support staff took extra time and care. My family have been Toyota customers for 40+ years and really are partial to Toyota. And due to the services, concern and care that we have received will continue to be. Thank you so much KC Summers and Chris.

Lo
Review №8

Even when busy, Tony always welcomes you! Thanks, Tony! Looking forward to July!

Ke
Review №9

Best Toyota dealership in Central Illinois: quality workmanship, exceptional service and genuine sales team!

Jo
Review №10

Great Service! They really now how to do it right. Thats why we drove 1 1/2 hrs to do business with this dealership.

Ry
Review №11

Patrick was a joy to purchase my vehicle from. I look forward to working with him in the future.

K
Review №12

This has been the best experience Ive had every buying a car! Our saleman was patient, understanding, very clear with every information, always willing to help us out and answered all of our calls every time! He also helped us out showing us all the new tech and safety features of the our newToyota. At the end we had the best experience and best deal we could have gotten! We are super happy with our purchase and the positive experience! :)

Jo
Review №13

Great place to buy Toyota vehicle.

Am
Review №14

My 2012 Toyota Corolla had a paint recall. The paint was chipping so bad, parts of my car were starting to rust. A couple of weeks ago, I came to KC summers to see if they could give my car a paint job. I just picked up my car this morning, and it looks like a brand new vehicle. I am so pleased with the service I received at this dealership. Thank you KC summers for giving my car a makeover!!

Li
Review №15

First class!

ma
Review №16

Always great service!!!

Pa
Review №17

Great finance department! Friendly service and great to work with! The service department is wonderful and very efficient! They get you in and out without sacrificing quality! I would recommend them to anyone!

Kr
Review №18

Couldn’t ask for a better dealership or hospitality. Sometimes shopping out of town is nerve wrecking but I’m glad I did!

Ma
Review №19

This is my hometown go-to place. They sell quality cars and, most recently, working with Ryan Moore was smooth and helpful, unlike most places I have purchased a car at. The team is great including Tony and Ryan! Even when the service didnt fix something they quickly amended the situation and wanted to learn from it. This is an honest place to go!

Ma
Review №20

Quick service, nice waiting area and courteous staff

Ka
Review №21

Chris Czak and Cody were extremely helpful. We are seniors pulling a 5th wheel when our transmission warning light was flashing and was told to contact a Toyota dealer immediately. This was the closest off of highway 57. They took us right away and did the diagnostic on the truck and all seemed fine with no code. It was suggested that it could be because of the wind holding us back and should go a little slower. No problems whatsoever. Good service department and very courteous and friendly staff. Thanks Chris and Cody.

Mi
Review №22

It took me six months to locate a 4 runner but it only took me 90 minutes to work a great deal at KC Summers. Over the six months I looked on the internet, I contacted more than a few dealers. Too often I either got no response or misinformation, not at KC Summers. Garrett Lee was extremely helpful in providing me advance information on the vehicle and was very knowledgeable about all aspects of the vehicle and its operation. It was a good experience from the time I sent the first email to when I drove the vehicle off the lot. The KC Summers Team gets it right.

Je
Review №23

Awesome customer service! They are the best around! See Patrick for all your needs and let him know i sent you!

Re
Review №24

Got a deal on a new vehicle. Great people to work with.. Very pleasant.

Ro
Review №25

Angel Jordan was absolutely a pleasure to deal with. I would HIGHLY recommend K C Summers Toyota over anyone else in the area.

Ch
Review №26

Thank you, my Granddaughter had a blast with Santa

Lu
Review №27

Great staff, amazing service. Only place I go.

D
Review №28

Always a Great Experience, well trained staff.

De
Review №29

Great place to get a vehicle!!! Salespeople are wonderful and easy to work with.

Ba
Review №30

They took me on a tour of the Toyota factory in Indiana it was amazing to watch the automobiles be made

St
Review №31

We will be back in the future!! They were so great and went above and beyond to help us find what we wanted!!!

Ry
Review №32

After buying from Jeff White we will never own another vehicle that doesnt come from him. Amazing and friendly customer service every time we have been there.

Ke
Review №33

Happy to see downtown Mattoon gathering around KC Summers so well. Looking forward to the next 50 years and what Mattoon has to offer!

Th
Review №34

If you want to be scammed, threatened, harassed then lied to. This is your place. Not only do they have the worst prices on the area, but even the owners will break federal law during a car deal. Theyre under federal investigation, if youve done business with them and feel the same way, please contact the FTC and The F.B.I. theyre building a case against them.

Go
Review №35

Great service and sales

To
Review №36

Absolutely wonderful place!!!

Sa
Review №37

Good people!

Da
Review №38

They always put customers first.

Information
13 Photos
38 Comments
4.8 Rating
  • Address:1913 Broadway Ave, Mattoon, IL 61938, United States
  • Site:http://kcsummerstoyota.com/
  • Phone:+1 877-862-0034
Categories
  • Auto parts store
  • Toyota dealer
  • Auto repair shop
  • Auto tune up service
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6:30PM
  • Wednesday:7:30AM–6:30PM
  • Thursday:7:30AM–6:30PM
  • Friday:7:30AM–6:30PM
  • Saturday:7:30AM–6:30PM
  • Sunday:7:30AM–4PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations