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KC Summers Buick GMC
1913 Charleston Ave, Mattoon, IL 61938, United States
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KC Summers Buick GMC
Comments
Ta
Review №1

Our sales person was awesome. Easy to work with and very knowledgeable. The finance guy was also very fast, and easy to work with. We have already told several people to come on down from the Champaign area.

Je
Review №2

KC summers lost my business today. I have purchased 4 vehicles from them. Today I called to try to get my sons car (one of the four) in while he is home only for the weekend from the Air Force. I clearly errored that they would be interested in helping this young man out of a tight spot with tight timing. I understand you are booked out but we needed you today and you wouldnt rise to the occasion. It was likely 10 minutes to look at and diagnose to determine a course of action. It wasnt a big ask. You will want me to pick kc summers and need me when it is time for a new vehicle purchase. You exercised your power and demonstrated your commitment to me today. In the coming months I will exercise my power to choose another dealer from whom to purchase. I will likely purchase a new vehicle in the next 4 months and another in the next 12-18 months. Im really disappointed in the lack of help received. I know Im just one customer and you dont have to care about just one customer. You are just one dealer and there are so many from which to choose.

Rh
Review №3

This is one of the nicest, cleanest dealerships Ive been to. Weve now purchased 2 vehicles here and we will be back for services and future purchases as well. All of the employees are very courteous and helpful.

Wa
Review №4

Your salesman Wil Eads is AWESOME, made my purchase of my car easy comfortable. And now the on going customer service is BEYOND anything. Great deals, Great service.

Ro
Review №5

Everyone was helpful and friendly, they answered any questions directly and if they didn’t know they were more than willing to find out

De
Review №6

The Job was done satisfactory and returned even sooner than said

Ki
Review №7

Im very pleased with the work done on my Yukon. It was a huge job BUT it got done! John, the Service Manager, was incredibly crucial to getting my warranty to cover the expenses and my technician was skilled at making the repair happen! Thanks K.C. Summers!!!Kim Rose

mi
Review №8

Great job. fast service did not have to wait all day.

To
Review №9

There was a gentleman (sales) that was sooo kind. It was after noon on a Sunday when our car broke down. He went out of his way to make my day better.... Got me a ride home, helped me with my fishing poles and all. I felt blessed.....

Jo
Review №10

Great place to buy a vehicle and to get it serviced. They sell Buick, GMC Trucks, Hyundai, Genesis, Toyota, Mazda and Nissan vehicles.

Pr
Review №11

Easiest purchase I’ve ever made! Great deal and great service. Why go anywhere else?

Li
Review №12

Beautiful building great service.

Ab
Review №13

Been dealing with them 22 years best dealership around

La
Review №14

KC Summers has been great! The staff is very helpful and trustworthy. I will always go back there for my vehicles.

To
Review №15

Went in for an oil change. Typically I just drop it off in the morning and pick up after work, but this time I waited at the dealership. Didnt have to wait very long, but the waiting area was very nice and accommodating.

Ka
Review №16

Very good service!

Da
Review №17

Was nice friends people great service

Jo
Review №18

KC Summers is a first class business and go the extra mile to make sure your automobile and truck needs are met. The staff is first class and very friendly and do everything to make sure your buying experience is at the highest level.

De
Review №19

I have never had but excellent care with anyone at KC SUMMERS. This is my 3rd car I have bought. My parents bought there Toyotas with KC SUMMERS. We have always had excellent service in your maintenance department, sales department. Could not have had better care . As long as I can still drive i will drive a KC SUMMERS CAR!!.

Pa
Review №20

Very nice to buy a car! Brad Franklin is the best! Thank you all so much!

wh
Review №21

Cindy went above and beyond to find the right vehicle for our family. She was so sweet and a joy to work with. We will definitely be back to do business with Cindy in the future!

Gw
Review №22

A Happy wife..... come on guys! Take her for a test drive in a shiny new red convertible!

Al
Review №23

Got me right in for an oil change and tire rotation.

De
Review №24

Braxton was a great help in getting our appointment made for service. He is the greatest, many thanks to him!!

Za
Review №25

Friendly staff and quick service

Wi
Review №26

Great folks to deal with.Auston has treated very kind and with respect. Thanks for being so kind:):)

Su
Review №27

Fantastic, see Jim Wolf if you need a vehicle. Our new truck

Te
Review №28

We had been long time clients and arrived to buy a car but could not get service. So sad!!!@!😟😟will not return

Ja
Review №29

Nice and friendly group of people that work at the dealership.

Ka
Review №30

Always great to work with. They pick up my vehicle & bring it back to me.

Su
Review №31

Service great. Department very knowledgeable and caring.

Gr
Review №32

Always friendly and easy to deal with. the waiting lounge is comfortable and they have 3 computers available to use where you can browse the internet while you wait. they will diagnose any problem for a low fee. Thanks for the great service KC Summers Team!

Sh
Review №33

My sales person, Sheryl Wayne, was wonderful! She spent lots of time going over the car and explaining how to use the features and set them up. She helped me with the on line apps for my Buick and on star. I am extremely pleased with the experience and especially the new Buick Envision!

Ga
Review №34

Friendly did what was to be done

Sh
Review №35

Always have a good experience. Been going for years!!! Never over sell and very honest!!!

Hu
Review №36

The personnel were courteous and friendly, and the service was done very quickly. The waiting room is well stocked and very clean. Great experience!

Ch
Review №37

KC Summers has great services no problems

Na
Review №38

I needed help with rebooting my phone contacts on Bluetooth and Chase stepped up to help me while I was there mainly for oil change, etc. He was very knowledgeable and friendly. Also, the rep handling my service took care of ordering touch-up paint - he went the extra mile. I cant imagine going to any other dealership in the future. Customer service at KCSummers is the best I could imagine. Thank you.

Br
Review №39

My experience was very good..they were done quickly yet thorough and for a good price! I will definitely be back.😁

Ha
Review №40

Always great from service to sales

Bi
Review №41

I had a small issue with my vehicle and the handled it very professionally.

Ma
Review №42

Always friendly service and the best group of salesman. Ryan Hart always gets me the best deal around. Super knowledgeable. Wouldnt go anywhere else.

Ch
Review №43

I have been purchasing vehicles from KC Summers dealerships for a number of years and although we live over 50 miles from them I continue to purchase from them due to their excellent service and the courteous manner in which we are always treated.

Ve
Review №44

I came to the wrong entrance and they drove me and my vehicle across the street to the right one. They have been peofessional and courteous my entire visit. They waiting room is really nice as well!

Li
Review №45

Wanted to change my oil, but was gonna have to wait 2 hrs to get it done.

Sh
Review №46

Great, friendly service

Da
Review №47

Very professional and polite.

mi
Review №48

I recently hit a deer and totaled my car on my way home while traveling thru Illinois. Myself and my car were brought to the nearest dealership which happened to be KC Summers GM C. While they couldnt help with determining the damage and fixing my car, they did go over and beyond to help me deal with my situation. Being from out of state and having no clue where I was they helped me get a rent car even driving me an hour away to get one. I have never been in this type of situation and then to have something like that happen while 300 plus miles from home is hard. But everyone I encountered there were more than kind and helpful. I dont remember anyones name who helped me but to all those who did thank you. You all made a scary uncertain situation easy to handle.

Co
Review №49

Great service department very friendly and helpful

Wi
Review №50

Matt was awesome. Thanks for all the help!!!

Lo
Review №51

Kc very nice. Bought car from jessica there. Very nice to deal with all ways.

Wh
Review №52

Kaleb Guymon helped me find a great vehicle that was reliable and safe, for a great price!

Jo
Review №53

Great service with friendly local staffBrad Franklin is always a pleasure to work with

Ka
Review №54

Everything is great and very friendly

Ma
Review №55

Great service from salesman. Helped get in the vehicle I wanted. Will be back.

Do
Review №56

KC Summers went above and beyond for me. Thank You so much!

Jo
Review №57

Fix tire and took pictures of passenger side window,

Do
Review №58

BOUGHT pickup truck and Prius from here, also service department is excellent!!@

Ri
Review №59

We always receive excellent service from KC Summers whether it is from the service department or from the sales department.

An
Review №60

You all are the greatest people I know. I couldnt ask for anything better!

An
Review №61

Awesome service. If ever in need of a vehicle see Jim Wolf

Ki
Review №62

These guys treat you right. Good manera, very polite

re
Review №63

They make me feel like family

Ga
Review №64

Just a service on my new vehicle

Ge
Review №65

Good are service and very friendly.

Ma
Review №66

Everything was great.

Ju
Review №67

I would totally recommend K.C.Summers to friends and family.

Jo
Review №68

Could not of ask for better service.

Ad
Review №69

Traded for a new vehicle and service was excellent.

wi
Review №70

Safety recall .in and out quickly.

Do
Review №71

Top notch good and dependable

jo
Review №72

Love the car, great salesman, but the finance manager is kind of a arrogant jerk.

Ta
Review №73

Went in for my oil change. Not only did they remember to change my sticker, they also cleaned the inside of my windshield!

Su
Review №74

Awesome

Je
Review №75

Always friendly and efficient!

Ch
Review №76

Went in for an oil change and they said that I had two front bad tires which recently I just purchased four brand new tires from Neal tire telling me that my front tires extremely bad and I need to get a new front tire went to Neal tire and theyre just fine trying to get two new tires out of me little disappointed I spent a lot of money and bought a lot of cars off of KC Summers it was making me think twice

Lo
Review №77

Great customer service!

J
Review №78

Jessica was great.

Ma
Review №79

Relaxing, helpful and professional

da
Review №80

Excellent service!

Go
Review №81

Excellent dealer

PJ
Review №82

Very helpful

Da
Review №83

Excellent !

Do
Review №84

Great service!!

ch
Review №85

Good

ma
Review №86

Service department 💨

Information
33 Photos
86 Comments
4.8 Rating
  • Address:1913 Charleston Ave, Mattoon, IL 61938, United States
  • Site:http://kcsummersbuickgmc.com/
  • Phone:+1 888-550-4782
Categories
  • Auto parts store
  • GMC dealer
  • Buick dealer
  • Car dealer
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–4PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
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