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H Group Auto Sales
8909 E Independence Blvd, Matthews, NC 28105, United States
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H Group Auto Sales
Comments
Ju
Review №1

I would recommend this dealership to my friends. They went above and beyond accommodating me regardless that I was from out of state. The dealership honored all my request.

De
Review №2

Wow!! What great people to work with. They were very hospitable and welcoming. Offered to get us bottles of water several times on the hot day that we were there. They had a vehicle on their lot that I was very interested in. They allowed me as much time as I wanted to look over the vehicle and test drive. No pressure at all. Upon returning from the test drive I had found a small mechanical issue that I brought to their attention. Since I had travelled over 2 hours to get there they immediately offered to take it to their mechanic and have the issue looked at and corrected. It was a simple fix and was fixed that day so we could potentially work a deal. I ultimately decided to not purchase the vehicle not because they were not willing to deal with me or work with me, or that the vehicle was bad, but because I felt like it was not exactly the right vehicle for me. Whoever purchases the vehicle I looked at and test drove will get a solid, great vehicle. I would highly recommend these guys to anyone looking for a vehicle. Very honest and good people to work with.

An
Review №3

Me and my husband came today and brought a 2014 camero beautiful car great ppl to work with first time ever buying a car stress free will recommend ppl to shop here

Dy
Review №4

If you want to have the absolute best experience purchasing a vehicle you have found the perfect place! Roberta and Andrew were the most informative helpful individuals I have ever worked with! Roberta worked tirelessly to make sure I was able to get a deal that would work for my budget they truly care about their customer and I cannot express how grateful I am and how amazing they work through the process! I highly recommend that any auto purchase you have you look no further!Thank you so much again!!!

Kh
Review №5

With all the bad experience Ive had buying cars, I was reluctant to try H Group out. Luckily for me, I was convinced otherwise. The owner and his family were so friendly and patient...extremely patient with me. I am absolutely in love with my Mercury Mariner and am happy to be able to say bye bye to public transportation. Thank you H Group for offering me an amazing vehicle at an affordable price!!

As
Review №6

My boyfriend and I came today and Roberta Higgins sold us a beautiful car, she was very attentive to our needs and wants. She didnt stop until she got us in what we wanted. We appreciate her amazing personality and customer service skills.. Would recommend her and this place to everyone.

NR
Review №7

The H group! Thank you so much for your time and effort Roberta and Andrew! I absolutely would recommend them to anyone! AWESOME SERVICE! I honestly have to say that it was the best car purchase I have ever had! Roberta and Andrew were friendly and the service was AWESOME! NO GAMES OR RUN AROUNDS! :) Again Thank You so much!!!!! I love our new car!

Se
Review №8

Thank you H group auto!! Im enjoying my new car its in great condition and rides real smooth. Great customer service and affordable prices. I will definitely be returning to purchase another car for myself or a member of the family. I will also be recommending this company to many others

Co
Review №9

Got me in a 20013 with only $500. Down which they worked with me on. Roberta was Amazing she didnt stop til she was able to get me into something. First time byer and no credit. Roberta went above and beyond. Recommend her to anyone and everyone. If Roberta cant do it then no one can. Thank you so much. You are truly a Blessing!!!

Qu
Review №10

I guess I’ll be the one to spoil the apple. I’ll start off by saying Roberta has a beautiful soul, everything in the reviews about her is right. She is the trophy of their operation. I’ll give a brief rundown, Roberta got me in the car I wanted and came to her about on this app called offer up. However in the meeting date I met her husband who is a pretty sturdy and firm guy. They wanted $1500 but I gave them $800 and then I returned the next day with $200 to drive it off the lot. I still owe them for that til this day and I expect to happily pay them that, Now needless to say it’s my first time financing so I’d expect a car to be up to par for at LEAST a year. If I’m recalling right, I was informed that the car had no issues. Even if that wasn’t true, we all can agree when we go to a dealership we expect cars to be well kept. With that being said I got the car with tires needing to be changed and not long after the brakes needed to be attended to. Now I’m not mechanic and I wasn’t to familiar with cars as I am now considering what the car put me through but nonetheless I did purchase it regardless of my knowledge of anything. What my problem is that at first I lied to Mr. Andrew to get the car. And then me and girl talked and she made me go back and tell the truth. Which I expected in return, I didn’t know the car would need to be attended to as much as it did. I got the car in June and I’ve had issues with brakes tires and now radiator problems. As my first car in the field of financing this was a mistake. I think people should sale with their heart and not their greed of money. I’ve been through hell with this car already and I’m at the point where I don’t care if it gets repossessed. I gave this review 2 stars only because of Roberta.

Ed
Review №11

I traveled 2 hours to get the best service in the Carolinas!! The worked and treated me like family. I can honestly say that they went out of there way to make me feel welcomed and loved! Thats for everything you did..

No
Review №12

I had the benefit of purchasing a truck and a luxury car from H Group Auto Sales. In both instances I found the staff courteous, honest and very knowledgeable. My car was delivered to me in Maryland in good condition. I was so pleased with my first experience that I went on to buy a truck from the same dealership. Good service, unbeatable prices, I recommend them highly.

Sh
Review №13

Roberta and Andrew were AWESOME. On the very first conversation with Roberta. She made me feel comfortable and immediately made sure that I got the car I wanted and was completely satisfied with her services and purchase. I would recommend them over and over again! The BEST prices and cars in North Carolina. Thank you Roberta and Andrew!!! I hope to do business again soon. :)

Ke
Review №14

Bought a beautiful Mercedes C240 with low miles for my wife. Andrew and Roberta were awesome! Car runs and drives very well.

Jo
Review №15

Ads are inaccurate about cars. First of all, seller had no clue what he was selling and couldnt answer simple questions like what kind of drive train it had or even what the sub-model of the car was. Went to check out a decent looking car where shop had not listed that it had any cosmetic damage. Saw the car and it was in real bad shape cosmetically and interior was beat up. H Group owner then gets attitude with me when I approached him about it and made him a decent offer. Would not recommend at all.

Ba
Review №16

I would like to thank Roberta for being such a wonderful person to work with. These people have very good customer service and are willing to help you out.

Fr
Review №17

Great experience, very professional atmosphere! Truck was delivered as promised. Will recommend to family as well as friends

Sh
Review №18

Honestly one of the best options Ive made when it come to purchasing a car. Andrew and Robertha were amazing. Communicating with Ms. Robertha was easy and welcomed. They worked as hard as possible to get me into the car that I wanted and did just that. Im not sure how many times I got frustrated because at the same time I was dealing with insurances after an auto accident. Ms. Robertha kept me calm and guided me through the entire process reminding me to stay calm and that we would run into speed bumps. Andrew welcomed me with a handshake and let me take the car for a spin. Any questions I had he answered them without hesitation. But overall this is a great business run by a genuine family. if you want great service and down to earth interaction I would point you in this direction quickly. Thank you guys again!

Ne
Review №19

Great place very nice people very professional got me right in and put me in a nice ride with no hassle make your next car buying experience with H Group Auto I highly recommend them thanks guys at H Group!!!

Jo
Review №20

Customer service was prompt, specific and fantastic. Best dealership experience yet!

De
Review №21

Great service overall. Everything was fast. Communication was great. Overall great people, good prizes and great cars. Recommend to anyone.

ky
Review №22

Work with me and walked me through the process this is my second car from them I have been so happy with both thank you so much

No
Review №23

Very attentive to help and got me some good deals. One of the best dealerships Ive been to, very happy with the experience there.

Ce
Review №24

Bought a car from them today. They are a nice family, took care of us and gave us a great deal. I’d definitely recommend them to anyone who’d ask.

Mi
Review №25

Awesome fast service was in a new in no time. I highly recommend this dealer ship to anyone looking for a new car

ja
Review №26

Great experience for a first time buyer Roberta went out her way to get me a car I wanted and also loved her effort and honesty.

Ke
Review №27

Just bought a nice, great running Mercedes C240-at a great price! Excellent service!

de
Review №28

Great experience. With Ginuine people.

Fr
Review №29

Very hapy with my experiece here. I paid a fair price for a great car and everyone here was very friendly and professional

os
Review №30

Great experience, very fast, best price, highly recommend, they find the best possible loan, stop looking somewhere else and go to H Group Auto Sales

al
Review №31

Great people, great service, and very easy to deal with. Happy all around

Su
Review №32

I absolutely love Robertha and Andrew!!! Acquiring a vehicle thru them was a breeze. Robertha is VERY knowledgeable about the car buying experience!! We were able to acquire a vehicle for my son with out having to have PERFECT credit!! If you ever need a vehicle this is the place to go!!! We will be buying from them again in the near future!! Thanks guys!! My son is over the moon !! He loves his car!!! I RECOMMEND THIS PLACE TO EVERYONE I SPEAK TO!!!!!! I LOVE THIS PLACE!!! MERRY CHRISTMAS!!!!

Cu
Review №33

The owners were so wonderful, the process was enjoyable, the owners truly care and appreciate there clients. I will be returning for my next purchase.

Ca
Review №34

Best customer service I ever had!

Ja
Review №35

Great people. Ask for Andrew and tell him I sent you

Ca
Review №36

The service provided was excellent.

Ry
Review №37

Very helpful and professional, Thank you

To
Review №38

Nice and friendly salesperson

Information
3 Photos
38 Comments
4.7 Rating
  • Address:8909 E Independence Blvd, Matthews, NC 28105, United States
  • Site:http://hgroupauto.com/
  • Phone:+1 704-634-6392
Categories
  • Auto broker
  • Car dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:10:30AM–5PM
  • Tuesday:Closed
  • Wednesday:10:30AM–7PM
  • Thursday:10:30AM–7PM
  • Friday:10:30AM–7PM
  • Saturday:10:30AM–7PM
  • Sunday:10:30AM–7PM
Payments
  • Checks:Yes
  • Credit cards:Yes
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