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Botello Lumber Company
26 Bowdoin Rd, Mashpee, MA 02649, United States
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Botello Lumber Company
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Ch
Review №1

I already loved Botello’s for the Hard-core, grubby stuff I have to get as a contractor but this week they dazzled me with phenomenal service and an excellent price with the military discount on this sexy new grill.I researched the hell out of this grill and thought I knew it better than anybody, but they knew precisely what I was talking about and gave me even MORE info on it that I didn’t already know.They were pleasant, knowledgeable and provided expert, professional assembly.Botello’s is like a mini Disney World for contractors AND homeowners and this grill experience put them over the top for me.

Br
Review №2

Amazing store and they have everything for the most part. Wont let you in the lumber yard well before they close though.

Mi
Review №3

This is the best hardware & paint, lumber. Everything is great here. The employees here treat you with respect! I use the paint department mostly. They always mix my colors perfect!

K
Review №4

Michelle at Botello as well as professional installer Mike West were so easy to work with. Our new storm door is beautiful, solid, and exactly what we wanted. Thank you!!!

ro
Review №5

Always a pleasant experience to shop at Botello s. Everyone had always helpful and friendly. Never been put out helping you find even on little but and bolt.

Fa
Review №6

Great place. Staff is very helpful. Tom is great!

Fl
Review №7

This place is amazing ! No matter what you need It is most likely there . Christmas tree are beautiful there this wonderful time of year !

Ja
Review №8

Local business that has good stock and positive employees.

Ja
Review №9

Nice clean store not like the other big store. Its easy to find hardware, materials and go.

Wi
Review №10

Im upset at myself that its taken so long to recognize Botellos Rental Department. Ive purchased all of my Sthil equipment from Botellos - which includes a chain saw, multiple blowers, a snow blower, & multiple Toro mowers over the years. Im specifically giving Stu and his crew 5 stars for a recent visit where I brought in a 2 year old, Toro, Super Recyler mower with a Honda GSV engine. I felt the engine was making a strange noise - the oil level was fine & clean. I changed the oil for the 3rd time and the engine noise didnt change - it might have gotten worse. I brought it to Botellos and after evaluation the engine was cooked. The only issue was I was blamed at first for using the wrong oil - after bringing proof of what I had used for oil - the manager Stu went to worked on my behalf & was able to get Toro to cover a new Honda engine. Why would anyone buy any building products or equipment anywhere else on the Cape... great operation and team.

Te
Review №11

Excellent lumber yard

Sh
Review №12

Best place to get keys made. They had the unusual one I needed as well and the service was perfect. Thank you!

th
Review №13

Not the closest hardware and lumber yard for me to use but it certainly is the best; I Drive the extra distance because they’ve got anything I’ve ever needed and they’re just pleasant to deal with.

Ja
Review №14

Stopped in Botello Lumber in Mashpee today and from walking in the door to my departure, everyone wanted to help. The showroom is excellent with many choices in countertops, cabinets, kitchens, etc. I was in search of some mouldings and was directed to the lumber yard where a gentleman showed me various samples for my project and cut a few samples for me to show my carpenter. I recommend Botello without a doubt. What a pleasant experience!

St
Review №15

Big thank you to contractors sales department. Not only did they have the materials I needed, when other cape suppliers said there was a shortage, but they delivered it a day early

Mi
Review №16

Great local lumberyard. Great service.

He
Review №17

Great local hardware and garden store, very nice and helpful staff

Kr
Review №18

As soon as you walk in somebodys there to help you find what you need... the prices may be a tiny percentage more than somewhere else, but the service is great... they generally have most everything you need ...even in and out quick ... the paint guys are the best and fastest on the cape

To
Review №19

Paint department always helpful

Ja
Review №20

I have had all good experiences there. Stu at the rental and repair center is great. Very helpful and knowledgeable. Goes out of his way to assist.

Ku
Review №21

Had the best experience imaginable at Botellos. The staff is happy to help & accommodate- particularly Mike in the lumber department, who feels like an old friend thats always there to give you a hand, assist in answering questions, and provide whatever advice/answers possible. Thank you, Mike, & everyone at Botellos for maintaining such an excellent establishment with accessible materials & employees. Found exactly what I needed, and I certainly will come back for all the lumber I need!

ch
Review №22

Great place nice quality products,the staff time always there for you just love!

Mi
Review №23

Botello is the best local hardware & lumber store around. If they dont carry it you dont need it. Great convenient location for your projects.

Ol
Review №24

Super helpful staff. Good stock, have just about anything for the house.

Na
Review №25

Great local lumber yard with a full hardware store and power equipment sales/rentals.

An
Review №26

Needed 3 Anderson French Doors. Ordering then delivery many weeks out. Contacted Botello by chance. 2 French Anderson doors just so happens are in stock! New! Great! Apparently these new doors were returns and a discount would apply. Cant beat that, right? New doors (within reason) for a discount! Never opened boxes! Hardware a separate order. Seeing this was not an issue, they were purchased and installed. In the meantime, ordered another door at full price. These doors then developed problems (leaking which ruined my floors). I called Anderson. Asked for a rep to visit for I wanted to insure the doors were installed correctly before i dealt with the contractor. Anderson sends a rep and confirms doors were installed correctly. Told that 2 of the doors are 10 years old. Say what? Thats right, Botello deceitfully and knowingly sold me 2 doors that were 10 years old misrepresenting the claim that they were new. Furthermore, these doors called for up dates with regards to parts, gaskets, etc.... No word or talk from Botello expressing so. So the Anderson rep orders parts and more. I took a day off from work for this. Repeat, parts had to be ordered for these very expensive doors that were misrepresented by Botello as being good to go, NEW! So another day off from work, the rep with new parts in hand, dresses up the doors and now they are good to go. In the meantime, to add insult to injury, the wrong color hardware which was provided by Botello is outstanding. I notified Botello. The first call finds them telling me basically too bad my fault. A called again today March 25 to try and rectify the problem. They told me I ordered the wrong color! Really! Just like I ordered 10 year old doors! In short, this time they recognized that it is possible someone on their end could have made a mistake ordering. Then recanted telling me that I would have had to sign off on this order and I signed nothing! They dont know how this could have happened and it is my problem! And just like the 10 years old doors which they have not a response for. The Botello remedy, buy new hardware. Really! After they stiff me with 10 year old doors they now are trying to stiff me with wrong color hardware in lieu of recognizing customer loyalty never mind the mistakes they made. So buyers, be aware when buying or dealing with this location. A few there simply cannot be trusted! As for me, I will never again buy from this location, not even a nail. And I will make it a point to share my terrible costly experience with this establishment. I had spent thousands there while building my home. Unfortunately, when Botello creates a problem they dont own up to it. Lowes makes the same mistakes but owns up to them. The simple take the money and run attitude is not good policy. Shop at Lowes!

Ja
Review №27

Awesome place especially with the steel products weed wackers blowers chainsaws you name it man they got it

Ja
Review №28

Love getting our trees there every year. Always very friendly and helpful.

Sc
Review №29

Great place !!

An
Review №30

Wonderful store for hardware and home and yard maintenance items. They always have what Im looking for.

Sa
Review №31

Botellos did have the products we wanted. Saleswoman had an attitude but all others were pleasant.

Pa
Review №32

Only place I was able to find blue Christmas lights.

St
Review №33

Great place to shop for all your building materials and hardware items. Friendly and knowledgeable.

Br
Review №34

It was a lot bigger than i thought. I found everything that I needed. The staff were very helpful.

Jo
Review №35

Ron in Rental department is top notch, best customer service for rental and power equipment sales on Cape Cod.

Mi
Review №36

This lumber yard has it all for those of us in the building business. We at Powers Custom Builders inc. Could not be more pleased with the level of service they provide

Ma
Review №37

Everyone is extremely helpful . And they have a good selection of all materials

Du
Review №38

Outstanding. We had the services of Sarah in the Kitchen remodeling area and she is about as good as it gets for a sales rep. A+.

Na
Review №39

Always helpful. People thereThanks 😊

Sh
Review №40

These folks are SO helpful! And of course if you need it, they have it.

To
Review №41

Everything you want in a local hardware store and lumber yard, including a very helpful and knowledgeable staff. Glad theyre nearby!

Cl
Review №42

Had what I needed at reasonable price.

An
Review №43

Very nice center, carry top quality merchandise, so much better than box stores.

Le
Review №44

Had the parts I needed. Very helpful folks!

Ji
Review №45

Very helpful and courteous. They helped me out with a different need.

To
Review №46

Always friendly, always helpful, closed on Sundays and honor veterans. What more could you ask for?

Wa
Review №47

Best xmas trees at Best price!

Gr
Review №48

Great 👍

Jo
Review №49

Great place for everything that you need for Contracting

Do
Review №50

Bought 2 1x4x10 boards last week for 3.40. Went back today and bought 4 more and they charged me 27 bucks 🤨

Br
Review №51

Excellent quality, service and price.

Ja
Review №52

Great prices on xmas trees

ch
Review №53

Easy to navigate everyone is helpful

Ga
Review №54

Friendly,helpful full service lumberyard

Th
Review №55

Very helpful staff

Ju
Review №56

Friendly service, very helpful!

Te
Review №57

Very courteous, helpful with tree purchase!

do
Review №58

Very pleasant and friendly people!

Ro
Review №59

Just quality stuff, from the staff, to the materials I need to do my job… Josh quality stuff!!!@!!

St
Review №60

Great Service!

Jo
Review №61

Friendly people that are knowledgeable and helpful

Br
Review №62

Extremely professional.

Ke
Review №63

Great people

Ri
Review №64

Very helpful

Da
Review №65

Every thing u need

Al
Review №66

Full service lumberyard.

Mi
Review №67

Had everything I needed!!

Ju
Review №68

Great place

Information
100 Photos
68 Comments
4.6 Rating
  • Address:26 Bowdoin Rd, Mashpee, MA 02649, United States
  • Site:http://botellolumber.com/
  • Phone:+1 508-477-3132
Categories
  • Building materials store
  • Home improvement store
  • Building materials supplier
  • Equipment rental agency
  • Garden center
  • Hardware store
  • Kitchen remodeler
  • Lumber store
  • Millwork shop
  • Small engine repair service
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–3PM
  • Friday:Closed
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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