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Auto Pro Tires & Services
415 Home Ave, Maryville, TN 37801, United States
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Auto Pro Tires & Services
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Ma
Review №1

Highly recommended Eric and Lee will do you right every time. Great guys and great guys to do business with.

Re
Review №2

Highly recommend! In our experience they were honest and did a good job at a good price. It’s easy to see why they have so many loyal regulars, these folks care about people.Lee truly saved our camping trip to that corner of the Smokies-our truck had brake problems while towing our pop-up on a Friday afternoon in summer…no one had time or was even willing to look at it except Lee. He bent over backwards, putting several techs on it and even staying late to work us in and get the parts together.Thank-you Autopro!

Bo
Review №3

If you are looking for a trustworthy and reasonable priced auto repair, Auto Pro is for you. One of the best businesses that I have ever dealt with. They treat you more like a neighbor than a customer. Highly, highly recommend.

Pa
Review №4

Lee and the guys did my wheel bearings and brakes on a car I just purchased. They were fast and did an amazing job as always!!

Jo
Review №5

Their prices is very Competitive and theyre honest people

In
Review №6

Good and honest service. Guys at front desk are a hoot!

De
Review №7

The boys at Auto pro are the awesome. Genuinely good caring people who provide quality and quick service. I caught a nail in one of my tires and I need a tire plugged while being on vacation in the area. The Autopro staff had me fixed up and ready to roll within minutes. They seriously are heroes because I had 2 local shops give me a hard time plus ridiculous wait times for such a simple task. Cant praise or thank these guys enough!

Ka
Review №8

Went to have transmission leak checked . They were honest where most would have got me for a fortune. Just a loose hose. Charged me more than fairly. I recommend this place either location for any auto needs.

Lu
Review №9

Good service. Good prices.Will return for the good work. Good references for other car needs. Thanks guys !!!

Do
Review №10

I always trust these guys. They have been taking good care of my 01 Mustang from Day 1.

ga
Review №11

Eric, Lee, and there Techs got it going on. Knowledgeable, Trusting and Great Pricing.Wrench on Auto Pro.

Ke
Review №12

The most honest and dependable repair shop I have ever used. Erik and Lee make sure your only get the repair or service you need and nothing more. If you need anything done to any of your vehicles, go to Auto Pro!

Pa
Review №13

Everyone there were very friendly and their work was impeccable!

Za
Review №14

They did the work quickly and the price was fair.

Ke
Review №15

Nice friendly people and good work.

Ro
Review №16

Quick service done right great service, at a good price

ca
Review №17

Michael is great at communicating what needs to be done and what options you have, at reasonable prices.

Jo
Review №18

Lee is an awesome guy always super nice gets my vehicles running right every time and has great prices I dont take my vehicles anywhere else

Al
Review №19

Apparently these guys dont know how to tell what are the correct size tires for a vehicle. They would rather my transmission get trashed by their ignorance than to fix an issue they created to make sure Im safely on the road. Now after $1000 invested I have no car for Labor day weekend.Zero stars would be my rating if possible. Still trying to resolve issues from their incompetence.

Ro
Review №20

We took the car to them to have checked out, they said there was nothing wrong with it, but there was still something wrong with it, took it somewhere else and it cost us $1,500 to have it fixed.Now run great.

Ch
Review №21

The ppl here are great. There honest and have good prices. I will continue to go there

Jo
Review №22

Love these guys great place to have your car serviced

R.
Review №23

These guys helped me when no one else would. I was an out-of-towner with car trouble, and even though they were booked up like everyone else, they made a few minutes for me, and diagnosed the problem right away.

De
Review №24

Very nice people was in and out in no time they even got me in for my appointment earlier cause i had got off work early

Na
Review №25

Great all the way. Customer service, work and. Diagnosis

an
Review №26

Awesome customer care

An
Review №27

My wife took car in for an oil change and tire rotation. We had a small/slow leak in one of the tires. They said they couldnt find the leak and said they rotated the tires but they did not, because two days later the tire was low again and in the same position. Took to another tire store and they found and fixed the leak and rotated tires in under an hour. Will not use this business again. They are unethical and untrustworthy.

Ma
Review №28

Had an apt. at 4p. Took 2 hours to do an oil change.

Ge
Review №29

Great service fair pricing. Remember great businesses stay backed up. Some things are worth waiting for.

As
Review №30

Best auto shop I’ve ever been too. Lee and his guys are absolutely wonderful. They are honest and reliable and don’t try to take advantage of females. I always go in for an oil change but they always check out everything else on my car and make sure it’s working properly. Also very reasonable prices. I won’t go anywhere else!

Ki
Review №31

Wonderful honest people.. I took my car in for what i thought was routine maintenance that was needed and they called and told me it wasnt needed. 👍

Tr
Review №32

I have a very good experience with these guys every time I had to go even though they gave me bad news lol

Ma
Review №33

Quick service, wont hurt your wallet, very knowledgeable.

al
Review №34

Very friendly people. Knowledgeable and got my car done in same day. I will be back

Pe
Review №35

I had a flat - slow leak. They found and fixed the leak quickly, and didnt even charge me. They were great, very helpful.

Br
Review №36

Great people, honest and diligent company.

We
Review №37

AutoPro has been our mechanic for repairs & our choice for new tires since 2005. We use the Home Ave location. They have integrity, are honest & are reasonably priced. Wouldnt take our cars anywhere else!

Ad
Review №38

Wouldnt take my car anywhere else. Lee, Eric, and Tony are always excellent and have always taken car of my cars and I to the best of their ability.

Do
Review №39

Friendly & knowledgeable staff. Better prices than most places. Went in & got a 4 wheel brake job. Got out in less than 90 min. & priced at half of what most quoted me for same service. Definitely recommend!

Ry
Review №40

I normally service my own vehicles, but needed some work done that I didnt have the equipment to do. They did a great job, and the cost was lower than the other shops that I got quotes from.The part that really impressed me, however, was listening to the employess interact with the other customers. While I sat in the waiting room, several came to pick up their cars. You hear rumors of shops over-charging customers, and there were several opportunities for them to do so while I was there. But many of the customers were expecting a very high bill and were very surprised to learn their car trouble was caused by something minor, and the bill was very low. Seems like a very trustworthy shop, and Ill gladly use them again if I need to.

Jo
Review №41

Honest, Fair price, friendly service

Ma
Review №42

First time getting service here today.What a great team.I certainly will be a returning customer.Very fair pricing.

Ja
Review №43

The single most honest and reasonably priced auto repair shop in all of East Tennessee. Lee and everyone else at the shop are friendly and treat their customers like family. I wouldnt hesitate to bring any of my cars here if I needed their services, because I know Ill be treated well and given a fair price for honest work.

Jo
Review №44

Auto Pro is an excellent garage. They do great work with honest pricing. I recently had a friend tell me he went by and Auto Pro beat the dealership price by $510. They dont try to stick it to you on their prices, and they dont try to upsell unnecessary parts and services. If you need quality work with quality parts this is the place.

Kr
Review №45

Love this place! They are very knowledgeable and trustworthy. Ladies dont be afraid to bring car in this shop...always a fair price and done when they say.

Am
Review №46

I took my daughters car, Hyundai Accent on 8/29 without knowing what was wrong other than another mechanic told me it was an oxygen sensor. When I called, Terry gave me detail information over the phone and his honest opinion. I decided to tow it to the shop. They diagnosed the problem and fixed it in 3 hours. It was ignition coil and low battery reading. Being a single mother and not knowing mechanics of a car, only humans, I trust that they will give me honest work. When you find a mechanic shop that’s trustworthy, then you pay for that. You can’t find honest and quality work anymore, except here: Auto Pro on Home Ave.

An
Review №47

Lee and his dynamic team are absolutely fantastic. Nothing but honest, efficient, and friendly service. You can count on me to always bring my vehicles to Auto Pro. Its the best.

Aa
Review №48

Erik and his staff at Auto Pro are top-notch. They are the most honest mechanic shop I have ever had the pleasure of working with. Simply put, I dont take my vehicles anywhere else.

Je
Review №49

This place has declined terribly! I ended up having to take my car to another known and local shop to fix my car. They did fix they original issue I believe but they couldnt bleed my brakes properly. Told me my pads and everything look good(not the case) and they didnt know why my brake pedal was going to the floor. The employee assured me he would look into and contact me in a couple of days. Acted like he was clueless and claimed my car to be safe to drive. I barely had any brakes in my pedal and he never bothered to contact me. Between my extended warranty and what I had to pay it was about 1600 dollars but they couldnt even bleed the brakes correctly or care that I had very little brakes. Knowing Im a mother and have my children in the car. I will never return here again. Plus, when I got tires here they gave me the wrong spare tire. It was much smaller than the one that came with my car. Its a mess!

Am
Review №50

Lee and his team are great. Theyre honest, fair, and as quick as possible. Im 30 mins away in Knoxville and I still tell everyone to make the drive to Auto Pro.

To
Review №51

Knowledgeable and experienced staff! Reasonable prices, quick turnaround, and wise advice. I recently had a flat tire ar 5pm one evening, and the Auto Pro team had it replaced in less than 20 minutes. Great business!

Da
Review №52

They were friendly, fast and clean

Le
Review №53

I dont know about all of their services, but for an oil change, you cant beat em. The price is awesome and they dont try to up-sell anything. Got my oil changed for less than $40. Sent my wife there to get hers changed 3 weeks later, and they didnt try to charge more make a fast buck on her, same great price, same great service, no BS.

Da
Review №54

My GO TO choice for all my vehicles whether maintenance or repairs.They treat my wife like a sister or their own mother .....with respect and courtesy unlike other shops that try to take advantage of women when possible. Really happy to have found this one.

El
Review №55

I had a flat tire driving from west Tennessee up to the Smokies and found the closest place to stop. The employees helped me immediately and put my spare tire on for me. They were so kind and helpful! I was lucky to find them and would use them for any car needs if I lived in the area!

Jo
Review №56

I cant say enough good things about this place. Always my first stop whenever theres vehicle trouble, Lee is one of the nicest and most fair people Ive ever done business with. Kept my truck put together when it just seemed like everything was falling apart, does the work on all the vehicles in my family. Even living in Knoxville now Ill still drive the extra miles to use them.

fr
Review №57

I had gotten some used tires there and it turns out they werent the right size. Well at that point I decided I wanted some new tires so they took the used tires back and credited that towards the purchase of two brand new tires. That right there is what good business is all about!

Ja
Review №58

I saw a ad on Craigslist for a lube jockey. I applied. I waited a couple days, then called and spoke to a eric. He said the position had been filled a couple days ago. They had hired someone who had just walked in. So, I cant help, but wonder, A. why you still had the ad up if you had hired someone. B. The person who walked in, im betting they didnt do what you asked them in, (applying through the ad, no phone calls please).I want the Management, to imagine themselves in my shoes, you do what you are asked, you competent, and you dont even get an interview. Imagine working on a customers car, then them disputing the charge with their credit card. You did the work. The customer agreed to pay, and they are even happy with the work, but you still lose the money. You are welcome. Next time, if you are not going to take the effort of interviewing people, then please dont post a help wanted ad on craigslist.

Mi
Review №59

Occasionally I question the authenticity of their diagnosis and repairs, as I do with ALL mechanics, but unquestionably they do spot-on work which Ive never had to return to get re fixed! I might add a couple of times theyve saved my butt by charging me much less in the end than what I expected when I came in! Theyve also jumped through hoops to get me in and out quickly so I could get back to work!

Jo
Review №60

These are the nicest, most professional, most honest, and best trained people in our entire area. They seemingly can fix just a bout anything wrong with your car or truck and do it efficiently and without just replacing parts until something works. I have my fleet serviced by them and it is in the best shape ever and I am saving a bout 60% from what it cost me at the dealership. They use the same good parts. Lee and Jennifer are so great to deal with. In Maryville you can do no better. These people genuinely car about you and your vehicle.

Yv
Review №61

I have always got great service. I have found them to have better prices than some of the other places Ive been.When the car dealership told me I needed something and it was going to cost $290 plus tax. I took it to auto pro. It was a small part that showed the same symptom. It cost $45 to get it replaced.

De
Review №62

Excellent customer service and stellar, knowledgeable assistance.

Ja
Review №63

Just love Lee and the guys here...been taking care of all my vehicles since the year they started💖💖💖

te
Review №64

It is one of the best experiences in my nearly 60 years of life. I was on vacation passing this nice town. All in sudden, one tire went flat. I googled and found this Autopro shop nearby. With the spare, I took the tire to them. They fixed the tire, put it on and place the spare in its place within 30 min without charging me a single penny, even after I insisted to pay. What a nice place! Thank you very very much!

Da
Review №65

Great mechanics....customer service and prices....Lee is a good manager and people person

mi
Review №66

Excellent service, no up sales .Id never go anywhere else .

Mi
Review №67

Awesome service. Reasonable prices.I do mechanic work and use them.Enough said ?

No
Review №68

Excellent place to get your car worked on. They do not rip you off. Fair prices and good work. Honest with you.

Bu
Review №69

Been dealing with them for years. Quality is great but equally important is their honesty. Best in the business.

Ro
Review №70

Always the to help and solve your automotive problems! Always same great service at a better cost then the dealership!

Ja
Review №71

I love Auto Pro. Ive been using them almost exclusively since not long after they opened. One one occasion I was out of the country on business and one of our cars went down while I was gone. I had my family get the car towed to Auto Pro and gave them a call to let them know it was on the way. I told them to do whatever needed to be done and to just let my wife know when it was ready and how much it would cost. Thats the trust I have in them and Ive never been disappointed.

Ky
Review №72

Our entire family uses Auto Pro! Lee is fantastic and is always willing to help! They dont gouge you for your money but try to take care of exactly what you need! We recommend all our friends and family here!

Jo
Review №73

I always take my vehicle here for oil changes and the fluid checks and have experienced nothing but friendly and efficient service. The owner (Lee?) always has a great attitude and is helpful at answering and explaining questions you may have regarding the servicing of your car. High five to that dude

Da
Review №74

I have lived in the area since 2005 and have tried so many mechanics. Auto Pro is an answer to prayer. These people are awesome. If you are any where near Maryville, its worth the drive to take your car here.

Ch
Review №75

Good place they really know what they are doing and they are straight with you

Du
Review №76

Lee and the team at Auto Pro are always a pleasure to deal with. I hate having trouble with my vehicles but I know when I bring it to Auto Pro I get fast, friendly service at a fair price! Thank you for a great experience every time!

Ka
Review №77

We had a last minute tire need on Christmas Eve and they were able to assist and get the job done! Very friendly and very knowledgeable!

Ja
Review №78

Ive been going there since 2003. always treated honestly and fairly. i have the utmost trust in them, as i have them do major engine repairs, never had a problem there with work or prices. Great People

qu
Review №79

This place is great!! The most trustworthy mechanics Ive met in my life! Ive used them since 2010 and they have always been very good and fair with costs! Highly recommend!!

An
Review №80

The best! They have great customer service and prices. They keep my Jeep on point.

Ma
Review №81

The service is amazing, the speed of the repair was even more so. The little touches that they do, such as giving rides to work make it so painless to get repairs and maintenance done.I have always used them and have always been happy.

Ha
Review №82

Well satisfied with the work done.

Se
Review №83

Good customer service. Great work.

Am
Review №84

Love coming here! Staff is fantastic and honest.

Su
Review №85

Love these guys..I live in Knoxville and drive to Maryville just to get my car worked on!!! Why...because you can TRUST THEM!!! I have used them for years ... Great people..great services and prices!!!!

Pa
Review №86

Customer satisfaction everytime

De
Review №87

Always nice and they go out of their way to help you

Ak
Review №88

They helped me out quickly with some tire problems during my road trip. Great fast service

Sh
Review №89

Our entire family has been going to Auto Pro for over 8 years. Lee Brooks and his staff on Home Avenue are AMAZING - they are HONEST, detailed oriented, professional and take care of our cars like they are their own. We drive older cars and Lee Brooks always make sure they are in top running order. Thanks Lee Brooks & staff!!!!

Wi
Review №90

Theyve worked on my familys cars for over a decade and we trust them completely. Lee and his team do an amazing job.

Ri
Review №91

Great service and very friendly

Na
Review №92

A lot of good reviews. I guess I caught them at a bad few weeks. I called and left a voicemail hoping to get my master cylinder looked at. I dropped my car off and told the lady 3 times its my master cylinder on the phone, yet she told me it was a different problem. I didnt mind as long as it was getting fixed. A couple days later my brakes have little pressure and I drive back to ask them. She said it could be the master cylinder and then I would have to wait another week to get it when I already had my car there trying to get that problem fixed a couple days prior. Yet after charging me for something else they wanted another $480. Then I was told my ball joint needed to be replaced as well as the entire control arm. That couldnt be done for weeks and I had to set up an appointment, $600. I found another place that did it for $200.

Ca
Review №93

Ive been going to Auto Pro for years. Great locally owned shop. Hands down the most knowledgeable and fair mechanics around. 5 stars!!!

He
Review №94

Honest. Affordable. Efficient. So very grateful for feeling safe driving my car again. Thank you!

Gl
Review №95

They over charge and take advantage of you if your a female. Had wife take van here to fix radiator, a simple 45 min job. Charged her for 3 hours of labor at 90$ per hour.REPLY : First not sure how my wife thanked you when l was the one that picked it up? And when I brought up the 4 hours, the response was well some people take longer then others 2nd the quote was done at 5:34PM and had all ready started working on it by 5:55pm not sure where you got the 2 days from. But good you all were quick at starting. When I got call at work at the total I had to say yes, cause I needed it fixed ASAP. Also I had trusted that you all were honest and seen all the good reviews. Truthfully I thought a radiator would be between 100$ and 350$ If not more. Figured this was an expensive radiator. Not till I picked it up did I see that was not the case. To gain access to the condenser, you need just the 4-6 10mm maybe 12mm bolts on top to remove the section that the hood latch is on. Then the grill pops out, held in by 8-10 fender flair push-in fastener So you can get to the last 2 bolts and have room to remove radiator. Then 4 push in clips hold the condenser in. No need to remove a front bumper. Also dont need a job but thinks. O ya testing the cooling system, was charged for the 30 mins. When first called you all said if we get it fixed there then there would not be a charge for finding the issue.. I guess this is just another trick. Last of all 2 hour charge for finding the issue and fixing it is more then enough. 4 hours is way to much. No need to call as there is nothing that can be done now.

Jo
Review №96

Lee and the guys are some of the best and most honest guys I have met. I trust them completely and so should you.Joe Maurizio

Ja
Review №97

15 years and counting. Very happy customer for every year and every visit! Absolutely the best staff and mechanics anyone could want.

Kr
Review №98

These people were amazing! They put on my battery when no one else would. They got this pregnant momma back on the road and I couldnt be more grateful!

Th
Review №99

I had used this Autopro location in the past and it was my go to shop for quick turn around on repairs till my last time, which is a horror story and I will never use this facility again. I came to Autopro this visit because my wifes car was running rough throwing a P0300 Muliticylinder Misfire code, and a P1382 No cylinder position signal, as I had previously taken vehicles with similar codes and had a 1 day turn around it was a no brainier to come here, I arrive drop the car off, told the service adviser Erik, the issue and left, I came back the next day to get a price and was told All your problems are the clutch. (keep in mind the code reader said its electrical problems and the exhaust smells of raw fuel) I told them it cant be the clutch because it has codes and fills the car with the smell of raw gas, as well that Airport Honda had replaced the clutch 2 weeks earlier- 627 miles ago, and showed them the receipt with the date and mileage. I asked Erik Did you try driving it yourself? and he retorted I dont need to drive it my tech told me its a clutch slipping Since I did not have a shop I trusted more I asked how much to change it out, they said $375 parts and labor, I said sure whatever. I got a call a few days later the car was ready to pickup, not only was it still coding but now the throw-out bearing is screaming, its your transmission Erik says, I took it back to Airport Honda, and Miley Automotive who both said its the throw-out bearing, not being greased. They refuse to lube it, and when asked about the code issues they say it must be the tune on the ECU....even tho its a stock engine with stock ecu. SO all I got was a $700+ bill and my car in WORSE CONDITION then I came thereAND YES IT WAS THIS LOCATION ON HOME AVE! I DO NOT HAVE THE WRONG LOCATION, JENNIFER with the G8, works the counter and Erik the service advisor Had the Ford Taurus on the huge wheels!

To
Review №100

Great service. Very quick!

Information
13 Photos
100 Comments
4.6 Rating
  • Address:415 Home Ave, Maryville, TN 37801, United States
  • Site:http://autoprotn.com/
  • Phone:+1 865-977-1214
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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