Called James who stated he would pencil us in for Tues, Thursday or Friday. On the phone got great impression of his knowledge. Unfortunately, we never heard from him again and he did not respond to our call after intial call. I thought he could have atleast called to let us know that he wouldnt be able to make it.

James The Man was awesome to work with. He gave me a quote and come out did the work. Simple easy and Professional. If you are looking for a Heating cooling system to be installed in your house. James The Man is your guy. If I got a quote from one of those company that advertises on TV and Radio. It would have been double for More. I asked James what I needed and He just took care of it. I Highly recommend Balance Point Cooling and Heating.

I am just very pleased with the professionalism and customer service. I would highly recommend his services. Awesome!!

Oh my goodness I cant say enough great things about James and Balance Point. Absolutely amazing service! James came out and fixed our Navien Tankless HW heater. If you know Navien products its hard to find someone who really knows the product. Others will pretend and charge you the service call and leave you in the dust. James went above and beyond. We are so happy and so grateful to have been referred to him!

Professional, knowledgeable, and honest. I have called on Balance Point several time and have been pleased with the results. James is my go to guy for my HVAC issues.

Thank you for taking care of my family! :-) #seattle