I was looking for an exact replacement bolt and the guy at the counter took me to a couple different aisles until we found what I was looking for in a reasonable count package. Friendly, helpful service.

Customer Service Blows! They dont greet you with any kind of decency. They made me feel like I was inconveniencing them to ask for some help. As a general contractor and owning my own business I will not come back.

Felt like I was a major inconvenience for coming in. Apparently this guy must be the owner because anyone else would be fired. I was greeted by “What do you want.” Followed by “You won’t find that there.”After spending 20 minutes finding what I needed and going to the cash register I was told they could take cards because their internet is down. They grabbed the items away like I was going to steal them. I thought I would give them a shot but it’s back to Wurth, a bit more expensive but the service is great and they deliver.