They were ready for me when I arrived for my appointment. I was provided with a printed estimate of the cost of services. The service was performed quickly and, as far as I can tell, correctly. Chairs and a clean restroom are available if you choose to wait. No additional charges were added to my final bill. The receptionist is very knowledgeable about cars.
John and Vanessa diagnosed a refrigerant leak in our car. After diagnosing a cracked condenser, they gave us a fair estimate and made sure we understood what repairs were needed and why. Then, they quickly repaired the condenser. We couldn’t ask for a more fair, quick, and professional service. We’ve been using this Meineke for about a year now and we believe they are one of the best auto shops in the area.
I booked an appointment online for an oil change. When I got there, Vanessa was very nice and explained all the fees. I couldnt believe how fast my car was done!I was checking this Meineke out for future repairs. Ill definitely be back!Make sure you go to their website and check out their coupons.
This place is amazing!!! Got my car towed there and within a couple of hours it was ready. Jon is amazing and takes care of people. Vanessa is very nice. I would highly recommend this place!!
Great service. Fast and friendly! Great experience! Thank you!
We were in a real pinch and with any car problem it causes lots of headaches. I called around and couldnt get into a shop for 2 weeks just to have the problem diagnosed. I called Meineke and John was so helpful. He said he would schedule us for a 5 days out but of we brought the car down they would work it in where they could. It didnt end up being good news for the car but I was able to get going on the solving the problem within 2 days of dropping it off.
AC had quite working in my car and needed recharging. Went to Meineke .In and out in 45 minutes working great. Great service .Second time in.Took my F150 Ford pickup in and had cooling system flushed and winterized and a new tail pipe from muffler back. They did a great job. Fast and friendly service at a great price. Great place.
Quick and easy, got my appointment made and received friendly service
Had a great experience here. With John especially. He was very professional and had great customer service. Attentive and had a good sense of humor. Will go back again.
We had drama with our sons old Jettas AC. It worked.....sometimes. I brought his car in, and they actually had it fixed-up with the AC working reliably a few hours earlier than I expected. Thanks for the prompt service!!
In the past I never made an appointment for an oil change. I did here and thats the only way to do it. I showed up 5 minutes early and they were waiting for me. I checked in and waited in their lobby maybe 15 minutes. The young lady at check in was both friendly and professional. I purchased the oil change at an auction a month ago it was something that was donated by them to a local group called Maryfest. I say good on them. I will be back in the future for sure.
I came in for an A/C recharge on a truck I had just bought, and right away they told me that they wouldn’t charge me anything because my compressor was bad. They gave me a quote, and even said if I bought the parts elsewhere, they will install them. They even pointed out a coolant leak I wasn’t aware of.Small shop, good people. I’ll come back!
I had my oil changed and asked the guy if he checked the check engine soon light. He went and had the mechanic check it and came back and said the #4 cylinder was misfiring. (Id noticed it was running kinda scrabbly). I asked if he could fix it now or would I have to come back. He went and checked with the mechanic and came back and said they fixed the ignition wire on cylinder 4; it wasnt clipping on the spark plug.So it was now fixed!On my paperwork, it said they also did free brake inspection (Id need new front brakes in about 10,000 miles), and front end inspection, and free brake fluid test and inspection, and free 23 point inspection (whatever that is).I not only felt well taken care of, but it was also peace of mind affordable.Ive been to a lot of places that charge a lot of money but dont know what they are doing and cant even fix the problem.Its so nice to finally find a place with mechanics that know what they are doing!
I had my AC evaluated at the Marysville location. I expected this to be a couple day repair, but the Meineke team had my car back to me in no time at all. I dropped my car off around 8am, and it was ready for pick up by 3pm. They had to replace the AC compressor, so it wasn’t the quickest job in the world, but they got it done. Now I can say hello to that sweet, sweet AC when us Washingtonians experience 100+ degree temps all weekend again. (Yeah my AC quit when it was 105-110 for a week straight).I’m beyond pleased with my service time, the lady, Vanessa, at the counter was polite and friendly, and best of all, my AC works again!Thanks Meineke. I’ll see you again someday soon!
I have known John and Vanessa for a few years now, they are always super friendly and they really treat our vehicle like it is their own. It’s hard to trust a mechanic in this day and age but I tell you what. I just drove all the way from Vancouver to come see them and have them fix my vehicle.Thanks guys again!!!
I recently moved but was using the same company for 7 years in a different location. Upon moving, I realized I needed to get work done on several vehicles and I was glad to see that they had a location at where I moved. The team at this location were very friendly, easy to talk to and honest. I loved how they gave me recommendations on what I needed to fix and they weren’t pushy or salesy about those getting done. They just said this is the recommended or did you know your brakes are at this and will need to be changed soon. They don’t recommend unnecessary things like other places do. I highly recommend using this location.
John was very professional on his work. Very quick service. It was nice to have some one with a smile from beginning to end.
I recently divorced and am going through multiple medical issues while trying to hold down a full time job and take care of my kids. Money has been extremely tight! The owner was amazing and helped me! He fixed my car right on the spot! I totally trust him and this will definitely be the only place I take my cars now! I highly recommend this place!!! His compassion for my circumstances speaks volumes about this companies character!
Accommodating, professional, honest! As a woman that knows nothing about cars I am always in fear of getting ripped off whenever I take my car to the mechanic, but not at Meineke! They always explain what is going on in simple terms so I understand exactly what theyre talking about, theyre patient, and so far their prices have been very fair. I definitely recommend them.
Open early with friendly, honest staff. There was a problem with my steering column and they advised me to call a dealer to have it replaced for free when they could have charged me for it. Cabin filter needed replacement, they didn’t charge me for labor. They charged pretty much the same price for parts that I would have gotten had I bought them myself. Work was done quickly and well, faster than promised. Manager was very friendly and professional. Will definitely use this business again when I need work done on my vehicles.
John and Vanessa were both great!! Vanessa kept me updated every step of the way and was very kind. John was knowledgeable and kind. He did not get judgmental at me for being well over the recommended miles for my oil change. I will definitely be going back!
The people at this Meineke are awesome. Vanessa in the office is energetic and very knowledgeable and easy to work with. My mechanic was also great and very knowledgeable. I recommend Meineke for all your auto needs. 👍👍 they get a double thumbs up.
Great customer service! Professional job and completed quickly. Thank you!
Great service all the way around from front desk Vanessa to the mechanic himself. Takes the time to talk to you, listens to your concerns and gives honest opinions. I’m picky about who works on my vehicle. Will return for future service no question! Thanks again for your prompt and courteous shop.
Very kind lady up front, described my situation and what services were going to be done before they began, so I wasn’t in the dark on what was going on! they were quick and efficient and had me out there in no time!
John is always friendly willing to explain the work. Very friendly - no wonder the shop is always busy. Keep up the great work! Thanks
This place is amazing! They did great on my car very thorough service! They pointed out a few things that other places had missed and gave me answers to unanswered questions from other auto shops! Highly recommended!
An opening to bring it in, w/an unexpected wait for it to get in the air, for a good job and extra service that was needed as to clean out the TP / cloth like material out of both gas tanks the day it went in the air July 27th got a reliable driving vehicle back the 28
Had an oil leak I tried to fix myself. They were great. They were able to use the part I bought and fins and fix the issue. No more leak very happy. Thanks
Needed Flowmaster exhaust repaired after weld point rusted through and separated and mass air flow sensor replaced. Worked with me to get the earliest available appointment. Had the parts on hand and work done in under 90 minutes. Reasonable prices for parts and labor.
I’ve been going to this shop for years. I’ve never been disappointed. They are a great team and provide excellent customer service!
I had a great experience with Marysville Meineke. I took quotes given me at the dealer of my truck to see if they saw the same issues. They replaced the rear brakes, explained what the dealer was telling me that needed repairs, and of course at a lower cost to me. I will be going back the see them for other car/truck services!
Update: Thank goodness I stopped there. Went to get a Coolant flush and break fluid flush. Found out my water pump was broken. Thank goodness they saw that before I took it to work. O.ONeed to start taking pictures when things like this happen ^_^I found Meineke on Google maps. I scheduled a time to get a diagnostics. They were fast. They explained what was wrong and what needed to be done. I will be back to fix what he told me. My mother will be going soon to. ^_^
John replaced my starter which just failed, he worked me in as a drop in and got it done quickly and in the time estimated. He also identified a bad battery cable and repaired that as well as let me know my high pressure steering line was leaking. He was both professional and friendly and it is a great relief knowing that the work was done well.
I rolled in with my classic muscle car for a muffler change and literally as i pull in my oil pressure sensor blows and starts pumping oil all over. Got the parts truck over right away and got it installed! Awesome guys!
The folks at Meineke are always so friendly and professional. We’ve trusted them with all of our cars since we moved to the area.
John and Vanessa go above and beyond for their customers! I have made myself quite the regular with little repairs and frequent oil changes, always quick, efficient, and extremely friendly. John makes sure to always explain in detail, not only what he is doing, but why I need it done. This last visit they really out did themselves! Thought Id wait in the lobby and get a quick fix but it ended up being much more expensive than I anticipated and would take a few hours. They eased the stress by offering me a ride home to wait it out and then picking me back up when my car was finished. My check engine light is off and my car is running smooth. Will continue to trust this team with all my future repairs and look forward to my oil changes for a friendly visit!
John and Vanessa and the mechanic were all very friendly and helpful. I was in a tight spot because I had to leave that afternoon for a two day trip to pick up a horse 7 hours away. They went out of their way to get me on the road safely. Thank you for making my life easier and helping me stay on scedule!!!
Really impressed with the service I received! I brought my own oil and filter, so I didn’t expect any service, other than the labor to replace those items. When I looked through the window, into the shop, I observed John with a flashlight inspecting the entire under side of my truck. He was able to observe and inform me about items that had been repaired or replaced by the previous owner. I have repaired and replaced many things in the five years I’ve owned the vehicle, but was great to get information other mechanics had never mentioned. I will be back with the confidence that John has my interests in mind and honestly tell me about anything that needs attention.
John and his team at this Meineke are the best around! I use them for all my vehicle maintenance and repair needs!
The crew here is awesome. Friendly and knowledgeable. Everyone has a great attitude and do the job right at a reasonable price. Highly recommend
Someone finally fixed my AC correctly and for a much better price and they were quick too! Thank you!
I needed a fuel filter, and more importantly a diagnosis and fix of my emergency brake, failure of exterior brake lights responding, and brake inspection. This place was amazing. So they found that the cable unhooked, and the emergency brake light box was intermittently going out ( sometimes the emergency brake light bounced on, or stayed off even when engaged- prior to breaking on me). John test drove, kept testing, and created the ability to “ act up” by seeing the eventual problem pop up. Usually? If they don’t see your complaints first hand, how can they understand your amateur descriptions and language? But he was so diligent to test out theories, knowing it had to be multiple glitches going on.Yep. The brake cable, was one problem.The brake box indicator, it’s own coincidental problem. Failure in any other brakes? NO! He inspected them and did NOT add this to the list and billing ( come on, you know some places that may do this, right? He did NOT). And the reaction to sputter and drag on higher speeds was the sticking emergency brake- not alignment, or Calipers... and was not “ guesses” after he fixed the emergency brake and kept testing the functions.That continual check, recheck, and RE-check... with a simple addition of a fuel filter to ensure that the fuel was good to go?My truck drove like a luxury. Not gritting a grabby emergency brake, and clean fuel...May I say I had suggestions by other mechanics that it was expensive fuel injectors ( again), not asking me if I’d REPLACED two of them that did NOT obviously fix the problem? I’d replaced brakes, a few months ago, and that did fix all the complaints?Because the emergency brake, the lights on the back, and this fuel filter were never dealt with. Just every other BIG guess!Oh, I’ll be going back to this shop. It’s too hard to find a place that helps diagnose and makes it AFFORDABLE! Geez, I didn’t even mention the cost effectiveness of getting it right and making my truck safe for a practical trade!I appreciate every bit of effort. Kudos!
Had my AC compressor, muffler and some exhaust pipe replaced on my 1999 chevy suburban. It looks great, sounds great and blows cold air!! Very happy with the pricing, service, and time frame it took. We will be back for future repairs!
I had a great experience with this shop, very friendly people and very reasonable. I will definitely go back, and be referring friends and family!
I was more than overwhelmed with the honestly of this location. I went in there expecting that I would have to spend hundreds on a replacement exhaust system and they were able to repair my existing exhaust and it was less than a hundred dollars. It was awesome and quick.
Friendly fun and reasonable. They will not do a service you don’t need!
Nice staff. Friendly people. Know what they are doing! Recommend highly.
Thank you John and Vanessa for helping me out with my truck! Its been years since I have been able to find an affordable, trustworthy, and professional shop. I have already recommended you to customers of my own! You will see me again soon for some other touch ups!
I always get great service from John here!
The staff are always friendly, informative, honest, up front about everything so there are no suprises.Unless if course, they just do not have xray eyes into a possible problem but they always call or come get me to show the problem or additional findings.Each of the staff from Vanessa at the front, John in management, and the other mechanic (I cant think of his name right now) take time to give you the information and help you make an informative decision. I welcome their honesty and candidacy regarding the service, prices, and timelines: it is quite refreshing and appreciated! When you call requesting an appointment it may be a bit out; the reason is, they are in demand by people who know and trust the quality of their work, like me.These days mechanics must deal with more complex machines and parts that require expertise. They go above and beyond to obtain this by working 40 plus hours and then attending classes or seminars to keep up with the ever changing schematics of vehicles: even if they may or may not encounter those in the shop.Our cars will be cared for by John and his crew, for minor oil changes to head gasket, etc. at the Meineke north Marysville for as long as I own and drive one. I also appreciate the fact that they all have been there for years working togetherM. Seeing the same friendly faces, taking such good care of my large investment really sets my mind at ease in these uncertain times.Thank you for caring for your customers and their vehicles with such pride. You are setting the bar high for other shops to try and live up too.Sincerely,Tamara
Went in for follow-up repair related to damage I caused and they quickly fixed the issue at no charge. Appreciated the extra service.The facility was clean and inviting. The staff was engaging and knowledgeable. The work was completed quickly. The charges were in line with my expectations for the tasks required. I will be returning for additional services in the future.
John, Mohammad, and Vanessa were all very professional and welcoming. my truck was making a weird noise which ended up being an exhaust leak, fixed it on the spot and showed me where my leak was coming from. i was in and out within 45 minutes. thank you guys! highly recommend!
Awesome service! John is professional and customer focused. Gives honest and targetted service needs.
Meineke in Marysville wa. State ave. A+ number 1 in my book. John, Vanessa and the mechanics the best service ever. A month ago or so, they replaced torque converter rebuilt my transmission. Replaced lower ball joints. Outer tie rod ends. For my Chevy Silverado. Upper and rear main seals replaced. It drives and runs like a champ. Yesterday went back just for oil and lube. And 23 point check. tightened up the lift and suspension. And new wiper blades. more people need to go here for their repairs. They do It all. its my place to go for now on for my repairs. Thank you John, Vanessa and mechanics 5 star⭐⭐⭐⭐⭐
John and the rest of the team at this shop are the utmost professionals. The service and knowledge here are exceptional.
Staff was extremely friendly and helpful, they did great work and I’m very happy with my new exhaust.
John, Vanessa, and their team were AMAZING at Meineke in Marysville. I brought a car in for a pre-purchase inspection and they were honest about the issues with the car and their recommendations. Not only that, I wanted to get an additional car taken a look at (already did a first inspection, but wanted to do another quick check) and John generously helped take a quick look at it for free (as it was not a full inspection). The team was incredible and I had the best experience here. I HIGHLY recommend everyone come to them for business, because they truly go above and beyond for you. Thank you so much!!
Super easy. Casual yet professional. Definitely recommend this shop to those looking for quality car service.
It barely looks like an actual business (greasy & dirty.) Stoped in for an oil change and was told they didnt have any openings for 2-3 weeks. They had two open lifts as I was told that.
OUTSTANDING people and service. Highly recommend for any exhaust needs.
Went in there needing new brakes. Found out I need more than that. John and Vanessa were very kind and helped me get the financing to get my vehicle fix. While waiting.. hearing John joke around and Vanessa smiling.. was something I needed at the time. This wasn’t the first time I have brought my vehicle there... so for them to remember what my family had gone through.. and ask“how things going”? This isn’t just a business.. there friends.Thanks John & Vanessa!!
I just moved to the area from eastern Washington and was not sure who I could trust with my vehicle. The manager, John, and his team were INCREDIBLE. There are few places these days with the level of customer service I received. John helped me arrange getting new tires at a local shop the same day. I feel safe knowing that I have a trusted mechanic I can depend on!
John and the staff and Meineke are amazing. John is up front and honest about cost, diagnosis and truly cares about the work he does and his customers. We have been customers for the last few years and I give his name to anyone asking for a reliable mechanic.
All the employees are very knowledgeable and welcoming the work on my truck done professionally and respectfully thank you meineke marysville
I like their employee customer interaction their very friendly yet still very professional its a good atmosphere I highly recommend them and well continue to take my business there
Was referred for possible front bearings, wasnt need and I was not charged for their hour of time. If needed will definitely use in the future.
I am just happy for all they do it was a good experience
Great shop for general repairs and maintenance
Meineke Marysville was fantastic. We previously encountered poor/dishonest service elsewhere and discovered a shoddy brake repair job on my sons first car. As a mom, I was mortified and angry. Its extremely important to feel I am placing my son in a safe vehicle. John and Vanessa really listened to my concerns and handled the repairs quickly and professionally. They never got frustrated with my questions. Plus the quote was lower than another service I encountered in town. The employees in this office are very personable and extremely knowledgeable. John even went out of his way to include my 17 year old son in the discussion about the repairs and how to properly maintain the vehicle. I would refer everyone here. I am never going anywhere else again.
John and the technicians are awesome! Hands down, the best mechanic shop ever!! Getting my car fixed will never be a headache again. John was very helpful and informative. I had several questions and he was able to make me feel very informed about my car and the repairs needed. They got my car diagnosed and fixed very quickly in time for Memorial Day weekend. Now it’s running better than ever before. I have never experienced such great customer service and assurance that my car is in great hands. Already made an appointment to fix another one of my vehicles. I highly recommend this shop to anyone needing vehicle maintenance or repairs. I will most definitely be a life long customer! Thank you John and his team!!
The air conditioning worked properly after repair
Im a native in Marysville and like to support local businessesThese guys have been around since I was a kid their rating are great but most of all its an older building but its kept very clean and thats what means allot to me. Thanks for steering me in the right direction for the sound of exhaust I wanted
Fast and friendly service. Did a great job and am very pleased with the quality of the work. I have used them before and would definitely recommend them.
Been here twice. 2 success stories. One was at no charge but in both cases staff was extremely helpful and knowledgeable. Definitely recommend.
Service was fast and done professionally. Thanks guys
My daughter and I have been bringing our vehicles here for the past couple of years. We have always been treated with the best service each and every time we came into this establishment. And the work on our vehicles is outstanding. Thank you so much and of course we will be recommending MEINEKE to everyone.
Fast, efficient and professional. Mike had a great personality with all his customers
Meineke Car Care takes such good care of their customers! I had an issue with a new starter that was failing. John and his team got me in quick and had the problem diagnosed and repaired within record time! Really listened to my concerns. Did not talk down to me or try to fix something that was not broken! I have only received great customer service from Meineke in Marysville! THEY TAKE CARE OF AND LOOKOUT FOR THEIR CUSTOMERS!!!
Excellent customer service. I would recommend this place to anyone who need their exhaust being fix or simply make your car louder !
First time customer. Good communication. Fair price. They diagnosed and were able to fix same day. Mechanic gave us tips on car maintenance. We will use them again. Thanks!!
I have been looking for someone to take care of my Honda crv, as I was extremely disappointed with the service at the Marysville Honda . I looked up for the highest rated place, and it came up with this place. I was able to book for the appointment online, what a great way! The lady at the desk was so friendly and time flew as we talked, before I knew it, my car was done....lets just say, the mojo here is a good one.
It went by fast love how they explained things to me were very nice
Ive always had a top rate experience with these guys! I will never go anywhere else. They have always taken good car of me and been very honest. Theyve always gone above and beyond. Integrity 100%
Genuine good repair shop! They get on the job and get it done promptly! Thank you!!
They are very kind, honest and professional.
As long as I live in Washington State I will forever go to Meineke in Marysville, WA. And Im not the only one. It was a full house today. When you find a mechanic that speaks the truth, you stick with the mechanic. John Hathaway, I thank you for your complete honesty when I visit. See you next time. Happy Holidays and Happy New Year in 2021.
Friendly they have repaired our car twice now and were fast and fixed the car the first time very happy with the service will be taking our car there from now on
Had my sway bar link replaced and oil changed. I cannot put into words how wonderful it is to have found a trustworthy auto shop. nough said. I will use this shop as long as the current crew exists.These people are WONDERFUL people. Theyre pleasant, always friendly and helpful, real people work here. The quality of the work they do is spot on! My car would not start at the gas pump, it was 09:30. I called Meineke, they said to have it towed to them, I did, and by 16:30 they had my starter in and my car ready to go, ( and they had to remove the manifold to do it!) I LOVE the people at this Meineke store! Quality work from a quality place!
Easy to work with and accommodating to needs. I just needed a few inspection on my exhaust. They did that as well as checked out some other parts of my car that might need fixed. 👍
Really nice and took my car before my appointment and then also got it in really fast and was done in 30 minutesI also really loved how they did not pressure me into spending more money than I intended to
Using this service is absolutely fantastic this car repair branch is one of the best I have found in a very long time their very friendly their professional they get the job done and they get it done right and if you ever have any problems afterwards that there to help you with that to a highly recommend this place of business
Meineke in Marysville everytime I go to get my car work on John Hathaway gets the job done in good time I am very satisfied Customer .its nice to see a good mechanic shop in town
Staff was funny and polite. Service was fast and quality work.
Took my car in for a check engine light. They were able to tell me what was wrong with it and get it fixed the same day. Great customer service overall!
My family and I have been talking our cars to the Marysville Meineke for about 3 years now. Ive always had a great experience here. Their staff is professional and friendly, and are always able to fit my car into the schedule.
They were very Professional and made sure that I got what I wanted from my Exhaust needs and great work on my Pick up truck Exhaust and new tip! Happy the work that was done!!
They have always taken car of me and very fairly, the people that work there are very personable great experience thank you
Took our car in at the appointment time. Let us know what needed to be done and had us done and out in around an hour. Very nice group of workers.