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Service King Collision Marysville
9015 State Ave, Marysville, WA 98270, United States
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Service King Collision Marysville
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Tr
Review №1

Incredible service, outstanding in every way. You are truly the Leader in the auto body industry. Geico and you make a great team.I can’t thank you enough!!

Ja
Review №2

Professional people, explained the process well. I do 99% of my own automotive care and modifications so it’s always tough for me to drop any of my vehicles off at any shop but these people made me feel comfortable about it, went above and beyond with the work. They fixed things that they didn’t have too just too make sure their work looked good, my WRX looks better than it did before the parking lot incident, in fact better than it has in years. Got it done early and kept it safe until I could come pick it up. All around great experience, and now I have a preferred local body shop as I am new too this area and needed that. Thanks again for all your work guys! I’ll send anyone your way who asks where too go for body repair.

Er
Review №3

Service King met my needs of servicing my vehicle for repairs. Would recommend for those that have USAA. Rental facility convenient to repair facility.

Ju
Review №4

What I admire about this business the most after using them is how the woman at the front desk was so very helpful answering my questions. I was stressed out already due to having my car, my baby, being repaired, but my mind was put at east getting my questions answered. My only frustration is the time. I was hoping they’d have my vehicle back to me by now, but they’re saying they are totally backed up and they won’t get to it until the end of the month. I know a lot has to be done with the front end, but still I was hoping for faster. Still, I can’t fault their professionalism and their quality of work. Thank you all in advance!

Br
Review №5

34 hours of quoted labor took a month, when I asked about it I was talked to like I was stupid and didnt understand how time worked. They missed the first quoted date.

Ho
Review №6

This place was great and helpful. I would use them if someone hits my car again! Very helpful and easy process.On a non quality related note- This is like the 5th review they have sent me and it is getting annoying. From texts, emails, a phone call before the review telling me reviews are coming.....cmon please stop. I took off 1 star for this.

Je
Review №7

These folks are kind and helpful & do a positively GREAT job.

Mo
Review №8

They had me in and out in a very short time after taking pictures and getting all my info about the accident and specifics they needed to know. I would definitely go there again!

Tr
Review №9

Service King was great! Very friendly and upfront about what was going on. I had been in a hit and run and they were the repair shop through my insurance. They kept me updated the entire way of the ordeal and checked in regularly. They communicated with me more then the insurance I was filing through. They did great work and paint matched very well. Definitely recommend!

Pr
Review №10

Great service by all of them! Beside my they n my insurance took care of my car!

Jo
Review №11

Great service! Constant communication and on time completion.

Ki
Review №12

Major kudos to the mechanic he goes over and beyond.

s
Review №13

I’m a repeat customer. Highly recommend Service King as a repair service!

te
Review №14

Jeep got hit and used Service King what a great job they did as usual. Professional, kept me informed on where they were on the Jeep and got it a day earlier than projected. Then they detailed it both in and out side . Highly recommended this company.

Re
Review №15

Extremely friendly! They did an amazing job and my van looks amazing inside and out! Thank you so much!

Ni
Review №16

Great communication and outstanding work. Finished on the day they estimated and the office staff were very helpful.

As
Review №17

Great customer service and very honest company.

Do
Review №18

My car was involved in a hit and run. I just purchased it in November of 2019 so to say it was a bummer is an understatement. My insurance company utilizes Service King so that was where it was dropped off. The funny thing about doing business and or life in general are bumps that get in the way and having your new car t-boned at 5:30am is one heck of a bump.Communication at times was lacking between insurance and repair. The time estimate for completion was missed by a wide margin. The repair work and paint blending was done very well with door and trunk gaps that are spot on. It is very difficult to see indications of bodywork and frankly that is the bar that needed to be met. Time will tell how well the paint cures and matches.Sure the car, especially the glass needed to be cleaned a bit better, but being in a shop filled with dust it cant be perfect or as good as cleaned myself.If the time goals and communication were better this review would be one star higher.

Da
Review №19

Treated great job well done ✅✅

Ja
Review №20

Everyone was great, smiling all the time, and explained in detail what and how long the repair would take. I will always bring my truck here for all needed repairs! Perfect service 👌

St
Review №21

Excellent service by all concerned.

Pr
Review №22

Service king was able to get my car in quickly and completed the job on time. They took care of the insurance side of things and the car looks great.

El
Review №23

Do not take your car here!!! I have always had a good experience through my insurance company, but I have filed a complaint because I was so disappointed with the service at this shop. When I went to pick up my car after the repairs were made, I immediately noticed that the paint colors didn’t match, and told them I was not satisfied. They said they could repaint the side of the car and they would call me the next day. Well, the next day they had me drive an hour to get the shop for the second day in a row just to have the manager tell me it was the best they could do. I was really unhappy but after weeks of driving a rental I reluctantly signed the paperwork and took my car. When looking more closely, I found spattered white specks of paint on areas of the car around the repairs. They also left a rough, unfinished surface of paint on part of the repaired area. Really sloppy job. I am currently in the process of working with another shop to fix the job they did here and other auto painting professionals have agreed with my assessment that it was poorly done. Save yourself the trouble and don’t take you car to Service King Marysville

An
Review №24

A glacier moves faster then they work but quality work.

Ch
Review №25

Excellent communication provided throughout the process. The result of their work was great!

He
Review №26

Repair took less time than I thought

sa
Review №27

Hi, Myself is Sandeep. I come down to fix my Honda CRV, I really satisfied by the quicker service from this service station. The staff is very friendly & professional. Mr. Shawn updated time to time about my vehicle, thats really pretty appreciable. Before he hand over my vehicle give the tour of my vehicle, which empress me a lot. He really have a good professional ethics. I will recommend to my friends to visit this location in need. Thanks to all team members who work hard to fix my vehicle & delivered before time ahead. Good luck,

Mi
Review №28

Nice facility. Seems pretty professional

Al
Review №29

Dropped my car off on a Thursday at 1, had it back by 5 on Friday. They replaced my bumper, washed and vacuumed out my car. Couldnt be happier with how it turned out.

Ro
Review №30

They did an amazing job on my wifes car. Very professional, great work!

De
Review №31

My car looks good!! Fast friendly service, they finished 2 days early!! They also kept me well informed of the progress and timeline....

Ja
Review №32

Great service

An
Review №33

I’m only going to service collision anytime I need a repair for my car! They did a amazing job and now my car looks better than it did before I dropped it off to them!

je
Review №34

Great place to take your car, if you like missing parts & no communication between Service King & insurance company. (Still waiting for a phone call for missing part)

Ja
Review №35

Easily the worst place to have your car fixed. DO NOT LET YOUR INSURANCE CONVINCE YOU THAT THEY ARE A PERFERED VENDOR! I was quoted 12 hours of work and they have had my car for a month and half now. I could have fixed the car myself quicker, and they are the professionals. They also called my insurance and informed them that the car was picked up over a week ago and closed he claim. They are NOT TO BE TRUSTED

Di
Review №36

They would have had a 5 star rating but they messed up on my hitch.. very polite friendly staff.. did excellent work on my bumpers but when I kept asking about my hitch they assured me they were putting on the right one and they did not.. I have a Chevy Silverado 1500HD which means my towing capacity is More than 7000-9000lb and I trusted them and didn’t realize the hitch they put on is only 5000lb...apparently the workers here do not understand what the HD stands for.. it is a limited edition.. they only made a few HD on the 1500.. meaning I am bigger than the average 1500.. now I have to spend extra money to put the right hitch on

Pe
Review №37

When you give out an estimated time and price. And charge for it. You have to stand by it . Not just say oh, its not done and I dont think it will be done by then honestly.

Za
Review №38

Took a week to get parts, not terrible. Got some kind of solvent on 3 locations (small) that ate away the clearcoat. Then touched it up without saying anything with no clear coat. Looked terrible and out of place. So we called them out on it. Said they touch up customers normally and for free, dont touch someones car they pay good money for without consent especially if it wont look factory new which it is. Went back for bumper it was wrong. They then touched it up with clear coat in front of us and now it looks even worse. The replaced bumper was obviously flawed but installed anyway. Now waiting for new bumper which is a huge inconvenience to have to give up the car again. Do not use this location, not sure they have the required pride to do the work you will be paying for. And it doesnt take much to satisfy me most days.2 months later now and Service King has gone dark. No communication and no replacement bumper. Gonna have to go through insurance to deal with the issue now. And wont be allowing them to do the work.

Wi
Review №39

Great service and fixed my truck right the first time

bi
Review №40

How do you give less than one star. Do not let the insurance company bully you into using this group of incompetent amateurs.3 trips to this shop to see the repairs incorrect 3 times. Only picked this shop because the guys insurance didnt want to pay for the rental in the mean time.Now were back to the original shop we were going to to fix everything service kings messed up including panel alignment, paint, body alignment, wheel replacement, and lenses.Not professional at all.And they try to repair broken parts instead of replace and charge for replace.. ridiculous.The insurance company that strong armed us into using them was usaa so poo on them too for the record.

Pa
Review №41

Came for estimate clean place good estimate everyone was nice

El
Review №42

Great service, they really care about their customers

Su
Review №43

They rectified... To make mistake is human to correct your mistake is admiral. Thank you

Da
Review №44

Looks brand new

Da
Review №45

Great repair, good pricing. On time work completion.

mm
Review №46

Great fast friendly

Da
Review №47

Work was not done right the first time had to bring car back so they could finish the work.

Na
Review №48

Friendly and thorough

Sc
Review №49

These guys are fantastic!!

Sa
Review №50

Car looks newer than it has in years- thanks Service King

Ga
Review №51

Need autobody work, that is the place to go.

Ry
Review №52

There was not a single customer in the place, multple employees standing around, but they could not give me a price to repaint a bumper because I did not have a appointment. An appointment for a price quote?

LI
Review №53

This is the only place I take my vehicles for auto body repair!

Ca
Review №54

Took to long, no updates

Pa
Review №55

Lousy service

Information
3 Photos
55 Comments
4.1 Rating
  • Address:9015 State Ave, Marysville, WA 98270, United States
  • Site:http://serviceking.com/locations/service-king-marysville
  • Phone:+1 360-653-3094
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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