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AutoZone Auto Parts
2169 Ocean St, Marshfield, MA 02050, United States
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AutoZone Auto Parts
Comments
Ch
Review №1

Went to get a battery for my Jeep. Was ignored by the young guy there, then I asked about a batteryadvertised for a good deal. He kept saying there was another one (almost twice the price) but I saidI wanted the sale one. No customer service AT ALL. Always try to use local businesses but I don’tthink I’ll shop here. Just totally uninterested to help me at first, then to make sure I was a satisfiedcustomer.

Pa
Review №2

Very helpful to people who don’t know anything about cars.

Ca
Review №3

Needed a Trailer Hitch to pull a pop up Trailer. This was going to attach to a Ford F150. The gentleman were helpful in making sure I had the right hook ups.

Lo
Review №4

I had a headlight out and went there to get a bulb. Jim French jumped right in to help me replace it. He unscrewed everything before i purchased the bulb. During the process my current bulb came on. It must’ve been a loose connection. He saved me time and money and was helpful kind and courteous. Very grateful for his help.

Ge
Review №5

This is my first time visiting this store and I truly cant say enough great things about my experience and, specifically, Jim French. As soon as I walked into the store, I was warmly greeted by the gentleman seated behind the desk. Within minutes, he diagnosed my car and determined the best solution. I felt completely confident that I was walking out with a resolution to my car issue. Jim was not only knowledgeable but extremely professional and personable........He exemplified customer service. After confirming the parts I needed, he went above and beyond and installed them into my car. This entire interaction completely exceeded my expectations in every sense of the word. With so many different retail options to chose from, businesses struggle to stand out - Jim French is why Ill go back to this store.

Jo
Review №6

Jim went above and beyond what I would expect from a customer service employee. He helped diagnose my car based on me describing a few symptoms and n obd2 scan result, and saved me hundreds of dollars in shop repairs. Highly recommend this store. I will consult him with my car related issues moving forward.

ge
Review №7

This store went above and beyond. Jim French came outside in the freezing weather and adjusted a recently purchased windshield wiper so it worked properly. I appreciated the problem solving ability and customer service. I would definitely shop here again. Thank You!

Ca
Review №8

Two kind gentlemen really went the extra mile and a half, Tony & Timmy both took my very flat tire off & put the spare on in the bitter cold!! People that deserve a raise in this world.. these are them!Very much heroic, highly recommend. these people really want to help . Thankyou again !! ✨

An
Review №9

Jim French did a fantastic job making a stressful situation easy. He installed a battery, explained a few things under the hood, and prevented a costly trip to the auto body shop! Thanks for the wonderful service, I will be back!

Ra
Review №10

We took our sons 2005 Subaru Impreza to the Marshfield Autozone yesterday for a new battery and windshield wipers. We were helped by Jimmy French and were so impressed with his professionalism, his excellent work and his dedication to what was a less-than-routine battery replacement. Through it all, he was pleasant and friendly. I will absolutely return for future needs. He is a great reflection of Autozone quality

Se
Review №11

Jake and Jim French helped me put in one of my headlights they did an amazing job even though it was a struggle they still helped and never gave up autozone in marsh field is the place to go

Ma
Review №12

Steve from auto zone helped me greatly with his customer service and positive attitude. If you have any questions he would be the person to talk to.

Jo
Review №13

Just had an awesome experience at this AutoZone. Jim French helped me figure out what I needed to repair a broken muffler. He came outside with me to check it out and let me know what items to get and how to use them. He was friendly and really went the extra mile. 10/10 experience.

Ro
Review №14

I called during the day on march 29th and asked if they sold a partucular headlight. They did and the associate promised me if i came in somebody could help install it too. When i came in at 8 pm, an hour before close, they stated they did not put headlights in so was confused about this.

Br
Review №15

Terrible experience. I tried to buy some jumper cables and watched the 4 individuals employed by AutoZone talking and doing anything but serve customers. Finally I interrupted them by asking where the jumper cables were located. They seemed annoyed that I dare to interrupt their discussion. I then went to buy the jumper cables only to find out after trying 3 different terminals that none of the credit card readers were working. The manager did not seem to know how to use the machines and kept asking disinterested teens to help, none of whom could actually solve the problem. After 10 mins of wasted time, I said three strikes and youre out and walked out of the store empty-handed. Not sure why I even gave them 2 stars but I dont normally write negative reviews.

Je
Review №16

Not my favorite place to get stuff, but you get what you pay for. If they get it right. Normally I would recommend OReilly auto parts over them, and for batteries, definitely go interstate from a place like the battery store in Halifax ma. Right next to Cumberland farms, and John the barber shop. My favorite place to get a haircut by the way. Three stops in one hahaha

Ad
Review №17

Quick, Crystal was super helpful. She definitely goes above and beyond every time. I will go nowhere else.

Jo
Review №18

Everytime you come in is a gamble.Whenever I come in I try to speak to the same couple of cashiers I know are good, both of them are young and wear red uniforms. If you get lucky and get one of those guys its the best parts store around. I always get what I need. Seemingly every other employee is either rude, unhelpful or sometimes flat out refuses to help you.

Ja
Review №19

Fast friendly knowledgeable staff

Br
Review №20

Friendly staff a solid selection of automative needs, they can change certain car batteries out for you and give you a free read of some automotive car codes

To
Review №21

Its your typical B-A Auto parts store with most items in stock and any others almost always available that same day although some uncommon items may need another day. There is a store full of tools and accessories and other Auto accoutrements. What sets this particular store apart is the fantastic staff and the superior level of customer service that they provide in a cheerful and adept manner. The traffic light out front enhances accessibility.

Ch
Review №22

I have been using Autozone since they moved into the area.I have purchased from Rockland, Brockton, Kingston Autozone stores as well.The Marshfield store, in my opinion, is the absolute best.I’m pretty sure it is because of the management in this particular store.“Tony” is my number one “go to guy”.The tools I buy from that store, and the parts I order are always spot on.In the event of any problems, Tony has ALWAYS, Rectified the situation promptly.Just wanted to give him and the team five star review, thank you for years of supplying me with the parts I have needed to keep my vehicles running!!

Jo
Review №23

Everytime I go I run into surly employees who dont want to answer questions and head the other way to avoid it. Its just not a pleasant place to shop.

St
Review №24

Tony is great! Helped me with a nail I got in my tire. Put the donut on for me for free, while I was there I purchased a couple items with Tony’s help. He’s great!

He
Review №25

They put in a new rear tail light for me. No labor charge.

Ex
Review №26

Friendly staff. Know there stuff. Clean store nice area. Lots of xtras for your car. Stop by take a look. In and out....or shop around. Quick and easy

Ch
Review №27

Everything depends on who is working when you go in. If its an employee that wants to help you out, then this is the greatest store in the world. However, on the flip side, if its a lazy bones then you will most definitely be frustrated. The store itself is great.

Na
Review №28

Awesome.They are always helpful. Great company glad we have Auto Zone in Marshfield..Thanks Jake fir installing ny new battert today in the pouring rain😮😎☺

Ke
Review №29

Very helpful and pleasant. Its nice you can go there for diagnosis on what censor you need to fix or what ever is wrong and its free.

Ra
Review №30

Theyre not happy if you know more than them. Unwilling to price match. Ok in a pinch, but if you can plan your work ahead, youre better off going online.

Bi
Review №31

My go-to for auto parts. This time brakes for my wifes car. Installed and ready to go for tomorrows commute.

Th
Review №32

Always can get what I need for truck or cars

Ja
Review №33

They actually installed the part for me.

bi
Review №34

Excellent store...I ordered on line....everything was ready when I arrived....very efficient

Sh
Review №35

Its not bad for prices advanced auto is better

De
Review №36

Buyers beware! My 17 year old daughter and I went to this Auto zone location. My daughter had just ended her shift at work when she accompanied me to the store to return an item a couple hours ago. She counted her tips and placed them in her wallet while riding in the car with me to the store. She then realized she forgot her wallet at the store and went right back to retrieve it. Before my daughter said anything, the employee behind the register approached her and said there was no money in it or ID. Smdh! Thieves... Customers please beware of thieving employees at this location! This is how they represent the residents and merchants of Marshfield, MA. Was the $17 really worth it, stealing earnings form a 17 year old kid? What kind of example are you really setting? Sigh...

Ja
Review №37

Get the members card to get points

Jo
Review №38

Always good prompt service. Always helpful and attentive to my needs

Da
Review №39

Do yourself a favor and find another auto parts store to buy from. These guys are seriously unprofessional.

Ju
Review №40

A good source when other stores are closed.

Ma
Review №41

They are always very helpful with a full line of the correct parts you always need. They also have rental tools to...

Am
Review №42

Susan is the most disrespectful person. We went in today to replace our duralast car jack, which we have a warranty on. She gave us a hard time but finally processed it. Refused to give us a receipt. When we turned to leave I heard her telling another employee that hes someone we dont do exchanges for referring to my boyfriend. We will be calling corporate on Monday. She has always treated my boyfriend badly and disrespectfully because he actually uses his warranty on the things he buys that break.

Gr
Review №43

Helpful staff and parts on stock.

Be
Review №44

Excellent service. Above and beyond. Annabelle was a tremendous help.

Ch
Review №45

Great customer service and help finding the right parts!

An
Review №46

Always helpful staff

Ja
Review №47

Very helpful assistance and knowledgeable.

sw
Review №48

Great service

Ti
Review №49

Fast service

Pa
Review №50

Great service and professional help.

ke
Review №51

Great help.

Al
Review №52

CSR was rude and I did not feel like he should be there. My kid even mentioned something when we got into the car.

Va
Review №53

Excellent. Great service.

Ka
Review №54

People who work here are so rude.

Ri
Review №55

Ok but didnt have what I wanted had to go to another AutoZone

Ky
Review №56

I was running thru the 6 with my dank motor oil

Su
Review №57

Great crew!

Te
Review №58

Lousy customer service stay away from store

Da
Review №59

Always good

Al
Review №60

Oil and car wash supplies

Be
Review №61

Awesome deals

Th
Review №62

Got what I needed

Information
20 Photos
62 Comments
4 Rating
  • Address:2169 Ocean St, Marshfield, MA 02050, United States
  • Site:https://autozone.com/locations/ma/marshfield/2169-ocean-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3458&y_source=1_MjQ2NzYyOC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 781-837-3435
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–6PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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