I go to Thompsons because they have the best customer service. I asked for dryer hose and I was escorted to that area and asked how many feet. Did I need clamps. Once I was finished shopping my hose was cut to size and waiting for me. After my transaction was complete, I asked how to begin a project and got great instructions without products pushed on me. I will go back there to get what I need, though.
Great friendly service! Helped us get a new grill and we couldn’t be happier with both the service we received and the product. A lot can be said about buying from a locally owned business not the big box stores. Will definitely come back again!
Great place to keep your money local. Knowledgeable family owned business. Great people!
Ordered and picked up an Echo CS-490 Chain saw. Best customer service ever. Been cutting wood for 35yrs and the saw completely out performs our Stihl saws. Always a smile when we shop there!
Went in to have a key made for my roommate and didnt have cash. Unknown to me, they have a limit of at least $10 to use a card. When I declined to purchase more items to make the total $10, they refused to give me my original key back, as the worker had already cut the duplicate.My only house key.
Great Hardware store, ALWAYS Friendly people! Prices are as expected of a hardware store.
We went to see their selection of Weber grills, they had a ton and we found the exact one that we were looking for! Cheaper than buying it online with shipping costs. Friendly people and great service!
Had an issue with the saw company made it right will definitely do business with them again.
Always very friendly and helpful.
Great customer service
Very helpful there
Absolutely the worst customer experience Ive ever had!
Always very helpful and always have what I need.
Best service in the area
They have D batteries!
Service and sales from knowledgeable people.
Very helpful
Lm, tt,,,
Awesome, friendly service
They are the best
They help you out with what you need
Great service
Very friendly people!
- Address:106 S Center St, Marshalltown, IA 50158, United States
- Site:https://thompson-true-value-hardware.business.site/?utm_source=gmb&utm_medium=referral
- Phone:+1 641-753-6647
- Electrical supply store
- Hardware store
- Paint store
- Plumbing supply store
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–5PM
- Thursday:12–5PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:8AM–6PM
- In-store pickup:Yes
- In-store shopping:Yes
- Wheelchair accessible entrance:Yes
- Wheelchair accessible parking lot:Yes
- Assembly service:Yes
- Repair services:Yes
- Service guarantee:Yes
- Quick visit:Yes
- Checks:Yes
- Debit cards:Yes
- Credit cards:Yes
Similar organizations
- Electric Supply Of Marshalltown1008 S 12th Ave, Marshalltown, IA 50158, United States
- Crescent Electric Supply Company910 Sunshine Dr, Marshalltown, IA 50158, United States
