Used I like it better when they have more variety of stuff in it

The store manager, Aimes, is a wonderfully helpful and knowledgeable person. She does her due diligence to be able to answer almost any question about software availability for the consoles that they stock, to know the hardware comparisons between those pieces of equipment, and to give worthwhile recommendations to any gamer seeking to expand their personal collection or to break into the industry as an entrepreneur.

Amazing place, customer service is perfect, the employees are patient and helpful with suggestions or even helping you find something youre looking for.

Easily the best gamestop I have ever shopped in. Store has plenty of room which is great. It doesnt feel like everything is piled on top of everything else and plenty of room to move. Ive only dealt with one employee who I understand to be the manager. Very pleasant to deal with, has a great knowledge of games and has never talked down to me bc I may like a genre of games she doesnt. Sadly that happens in nearly every gamestop ive shopped in. Selection is a bit limited but thats due to the pandemic not the store, this is important bc she offered to order the game I was looking for. Will definitely recommend

New employees every time we go in. Pretty equal mix of knowledgeable, kind employees and employees who arent interested in helping customers. GameStop is always too expensive, so this location is no exception. The store is always neat and organized when we go in. No bathroom available to customers, which is a big design flaw for the building. They always have the games were looking for, even if they are too expensive. If they accidentally give you a scratched up disc, they are pretty cool about replacing it with a new one without much hassle.

The tall man with the beard was very helpful and attentive

4 words Power, to, the, players 🎮

I got Code Vein and it was used, it works great.

Its always good vibes when I visit and always customer ready

Really great service, good prices

The sales associate - briggs was awsome, he helped me dexide what game to get, i give him 5 stars

Great deals on new and used games and accessories. Knowledgeable staff. Become a member and save even more!

Have done well with online order and ick up at door

A whole lot better than Newton’s by far.

Need to go back to being game focused and less focus on knick knacks

The staff always treat me and my kids well, professional and polite. I always have a good experience when I go.

Great store every game that is pre-owned is set at good prices and in great shape!

Helpful staff, great prices, huge selection, great signage.

Gamestop admitted they screwed up and shouldnt have cancelled our order for the 500 million console. However they refuse to do anything more than train their customer service people that told us our order was fine after receiving an email stating there were issues with a paypal payment. Im sorry you sold our console an hour before we even received a cancellation notice where we could have bought one again. Dont order anything from them as they will just tell you there is nothing they can do no matter what they do! The only reason Im giving one star is its necessary to post and warn you all to never ever order from gamestop!!!

Friendly staff and fair prices on games.

Iam a gamer i love gamestop

Quick and reliable. Small selection but small town.

Everyone is professional and knows what they are doing. They know the product and upcoming product. Easy to talk to.

My store of choice! Very friendly and knowledgeable staff, excited to share love of gaming!

They are always helpful and know their stuff

Nice staff, my kids like there

Great environment and prices. One of my favorite places to go.

I have been going to gamestop for years I will never buy from their again. Manager is rude and unprofessional. Don’t order or buy anything go somewhere else!0 stars

Great place to get video games

Great customer service, but the store in Mtown smells like a dirty locker room!

Knowledgeable and friendly staff and atmosphere also

Hands down, best GameStop Ive been to in the state.

Great staff who know everything there is to know about gaming

Nice, helpful and informative staff!

Clean store, very organized with a variety of items. And friendly employees!

Good for the boys or gamers of all ages

Fast check out and knowledgeable fun staff

I dont remember going there

Bad customer service so I drove to Ames

Could be better organized

Great products high prices

Good place for video games

It cool dude!

Clean and organized

Knowledgeable people and friendly atmosphere

Staff was rude. Walked in and guy working said “what do you want” miss the old management and staff.

Excellent variety of games and helpful staff

I love finding the good stuff

This place has changed so much its just not the same been going here since middle school and It was great for a number of years do to management changes and bad business practices on behalf of gamestop higher ups its going down the drain...

Typical GameStop. A little larger than your average one I suppose. Typical GameStop customer service.

Nice friendly staff

Good stock and staff but the staff can be cocky

Good games man

Stellar, Sgt Fenix himself would shop there.

Great folks

Staff is awesome...

Love it and lets leave it at that

Friendly and great selection

My kids love it

Worse place to work

Sold me a bad game

Its nice

Slow service.

Always has the latest games

Great games

Great staff!!!

Friendly service

Candy store for adults

Maybe next time

Your average GameStop.

Awesome

Thank you

Sucks

Good games,, this place is in full view of everyone in the same square where Walmart and GNC,, good prices and quality, PS4, PS3, x box,, can also bring the games do not use q,, is right behind dominos pizzas so do not think youll miss is the only one in Marshalltown!

Good place good service prices vary but they are expensive

Good games