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Verizon Authorized Retailer - Russell Cellular
1111 E Grand Ave, Marshall, TX 75670, United States
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Verizon Authorized Retailer - Russell Cellular
Comments
Lo
Review №1

This place was amazing! The girl who helped me was super sweet and nice! She changed my plan super quick and gave me the best deal! I definitely recommend coming to this Verizon store! 5 stars!

St
Review №2

I had an amazing experience and the young lady LaShunda White, was over the top great! She was very knowledgeable and her personality was of the chain the best.

Am
Review №3

After being mistreated at the other location in town, I came here and got more help in 5 minutes than in the multiple times Ive been to the other location. Friendly, courteous and great music playing in the store. I felt like a valued customer here unlike the other location where I felt like I was in the area way. I will definitely be using this location from now on. Thank you for treating me like I was a human.

Ju
Review №4

Tarra has always taken care of what we needed. She always answers every question and is so helpful

Sh
Review №5

I love the young lady that helped me today with my phone she was respectful patient and very sweet and kind I would recommend this store to anyone I was very satisfied 💯

st
Review №6

Made me feel welcomed answered all my questions…great service a+++++

La
Review №7

Tarra in Marshall is the best. She is very professional and knowledgeable about all the products available.

Kr
Review №8

Tara was amazing. She was top notch did not disappoint and left more happy than I came in. Definitely recommend her to any customer. Thanks boo!!!

Su
Review №9

Known this sweet lady since she started working at this store. Very knowledgeable and explained in terms I could understand. THANKS for all your help.

Ch
Review №10

Great place, I had my new phone and was out the door in less than 15 min. Very nice staff.

He
Review №11

Good experience, easy and fast service.

ed
Review №12

More than just a sale. Helped with everything

Ke
Review №13

Been using LaShonda for 7 years now in Marshall. She is the BEST!

Wa
Review №14

Best customer service!! Shout to the Store Manager, LaShonda!! I had a bad experience at the other local Verizon 1006 E End Blvd N. Went in to her store on Grande Ave same day and she took care of me. Made me feel comfortable about continued my service with Verizon. Helped me with my upgrade and I am happy. For ALL my future Verizon need I will continue to give her all my business!! Thanks LaShunda you rock!! GREAT JOB!! YOU ARE THE VIP!!

Ca
Review №15

Loved Tarra she was very nice and patient with everything going on.

Te
Review №16

Very helpful and organized and made me feel comfortable with the decision that I made also tried to offer me the best deals available and promoted options that would benefit me and help me save money extremely satisfied will be reffing friends and family

Ly
Review №17

LaShonda helped me activate my phone I was completely lost and was worried about how I would get all my information to my new phone. She got the job done!!!

Pa
Review №18

Lashondra was really helpful and very professionalShe took her time. She checked for possible discounts. She never rushed me I came back to this store because she was the one who sold me my last phone. While I was being waited on an elderly woman with a walker came in. She got her a chair to sit in, was concerned about her. And the little lady talked constantly while lashondra was trying to finish with me and she never lost patience and assured her she would be with her soon.

ti
Review №19

Latarra was GREAT!!! She help me and my girks tremendously.

Pa
Review №20

I always come to LaShonda for my Verizon services shes the best very knowledgeable and friendly. Shes been my go to rep for about 6 years. I recommend this store to all my friends and family!

Mi
Review №21

We always go here. No better place to get help. LaShonda has been there quite a while and knows her stuff. Love this local business!

Am
Review №22

Came into Marshall office spoke with Elizabeth about my bill. She was friendly, patient & kind with all my questions and concerns. We went to Longview and had a horrible experience came back and Elizabeth who again was absolutely wonderful with us. In and out with 3 new phones in an hour.

Ca
Review №23

The sales lady Ta was wonderful

br
Review №24

This place is ghetto. And their workers know nothing about phones or how to properly set up your service.

Ge
Review №25

Exceptional customer service! Elizabeth was the best when it comes to help! Thank y’all

Tr
Review №26

Associates were very helpful, price was about $15 cheaper than the Verizon Store just blocks away from them, so thank you!!

Ky
Review №27

Good friendly customer service

Ti
Review №28

Great service, Elizabeth was perfect...very smart and made my visit very pleasant.

Ja
Review №29

Amazing experience.Very knowledgeable and friendly staff.

Jo
Review №30

Good Service

Ef
Review №31

Good Service but Verizon is too expensive.

Ni
Review №32

Lashonda & Amy are truly the best around. They care about their customers and want to make sure we are setup for success. Appreciate all the time you ladies took out of your day to help.

Ha
Review №33

I had issues with having to give all my information of who I am just to get a price for their service. Im surprised they didnt ask for my mothers maiden name! They want too much info!!! Its time we just say NO!!!

Lo
Review №34

Professional efficient and fast.

De
Review №35

Finally got my new Galaxy s9 plus love their customer service.

Mi
Review №36

Great people!! I highly recommend them

pa
Review №37

Fast and friendly service

El
Review №38

Just cuz

sh
Review №39

Customer service is by far the best

Co
Review №40

Slow but sho

Ro
Review №41

Verizon works everywhere in marshall

An
Review №42

Ok

ef
Review №43

Very helpful

Information
2 Photos
43 Comments
4.6 Rating
  • Address:1111 E Grand Ave, Marshall, TX 75670, United States
  • Site:https://russellcellular.com/?y_source=1_NjU1MjM5MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 903-808-7736
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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