Dominick in Monroe La - is such a great salesman …. Very professional very knowledgeable and sales speak for themselves I’m sure ….. Appreciate good hard working caring employees…. Luv store !
Amazing service. Helped me find what I wanted in stock and deliver asap!! Will recommend to everyone!
I absolutely love my new bedroom set. It fits me and my family well with the built in bench. Great seating for my children. The wood is very solid and durable. I’m happy about this purchase!
Dominic was very helpful, and my custom orders arrived more quickly than either of us expected!
Found the perfect chair and rug to pull our living room together! We loved that Jeremy let us look without hovering and answered any questions when we were ready. Excellent customer service from everyone we interacted with!
I have shopped with Ivan Smith for many years. The people and the experience has always been a good one from the moment you are greeted at the door. Thank you for your excellent service to the Monroe and surrounding area.
Customer service was excellent. Merchandise was delivered on the expected date and looked awesome in my house! I would recommend Ivan Smith to anyone looking for great furniture and great service!
Love buying my furniture here. Very friendly staff and great selection
Had a man offer to help us .. we found what we wanted ask him For help.. told us about the dresser.. when we could get it..all went well my grandson loves it..thank you..
I have been a customer of your store for the past 7 years. Your louisville associates are rude, dont tell you about promotions and harass people. I have spent at least 8 thousand dollars on furniture an identical appreciate the quality of my service
Picked out living room furniture in Monroe mall location. Was told up front that it would be 4 to 6 weeks before the furniture would reach the warehouse. At about 4 weeks Ivan Smith rep called and setup delivery. Delivered on time and delivery people were very friendly. Furniture seems to be of high quality. Would buy from Ivan again.
April made sure I picked out the best quality furniture and helped make sure I could get some that would be here soon due to the extended wait time of certain pieces. Tanika was also a pleasure to work with and very helpful! Will definitely shop at Ivan smith for all of my furniture needs in the future!
I was greeted when I first walked through the door by Dominic. He helped me find exactly what I needed and was upfront about delivery process. I was confident in his great customer service as well as my purchase. I will definitely be shopping there again.
Was greeted and helped pick out the best mattress for myself and husband and our comfort level and they were working with my approved amount to meet my need it was delivered with a timely matter along with that when i had a question about my product the store manager came out himself and help me find the answers to my questions very professionalThanks Wendy R.
I have received excellent furniture and customer service from this place. I’m always greeted at the door with great assistance. Time frame on furniture isn’t bad either. I’ve even had delivery and set up. I prefer Ivan smith any day.
I would like to give a big thanks to my salesman Jeremy he made everything very easy for me
The delivery guys were awesome. Just a friendly nudge to future customers to provide CORRECT measurements for the entry door as well as the permanent placement for the product purchased!
Dionne is a great saleswoman and a pleasure to deal with. She and Randi been over backwards to help me coordinate a bedroom set and make sure we ordered furniture that would arrive in a timely manner, due to the furniture shortages. I am very pleased with my experience Ivan Smith and would highly recommend them for your furniture needs.
Great experience, Dealt with Randi as we have done for years! She is truly amazing! Got a new sofa, love seat and tables and really looks great in our living room!
Rayville Louisiana is awesome. Just like going in to see family. Understood what we wanted and walked us through all of our options. Thank you Ron and Isaac for all your help.
Tanika is ALWAYS AMAZING!!! She always greets me with a smile, and never forgets to follow up on things that come up with my purchases! Although sometimes mishaps push me towards choosing another furniture store she always knows what to say to wheel me back in! She makes the difference in where I choose to shop!🌼 So grateful for her, and you should be peacock proud of the service she provides EVERY TIME I CHOOSE Ivan Smith. Be sure to tell her that Camille Johnson appreciates all of her help!
Great customer service and friendly staff. Love my new coffee table and all the items I have purchased from Smith.
This is my go to place I have have bought several quality pieces of furniture from this store. Great service friendly staff, not pushy....lets you wonder around and shop.. pops in to see if you have any questions... I liked working with them... Highly recommend... Will of course be buying more from them..
From Dominic helping us find exactly what we want, to the lady that processed our credit application, Ivan Smith was professional, expedient, and super friendly. I highly recommend and will go to them for future purchases!
As always very satisfied! Highly recommend!
DO NOT do business with this store. My mom’s original purchase was set on June 12th. Arrival date was set for July 19th way longer than anyone wants to wait for a living room set. Now after numerous calls, after a date was originally set for delivery the dates kept changing and lies kept coming. No one can confirm or tell her when the furniture will be delivered. The last date given is now set for Aug 5th as a manger stated the furniture is just sitting at the warehouse. WHAT???!!! This is so unacceptable and so disappointing that we refuse to do business with this location ever again. Good luck to anyone who buys furniture here. You’re going to need it. Don’t waste your hard earned money.
April is the most professional, knowledgeable, passionate and sown to earth salesperson I’ve ever dealt with at Ivan Smith furniture since being a loyal customer there for the past 14 years.
Great service. The people are awesome and they stand behind their product!
The sales employee was very helpful and friendly. I love my new mattress.
We had a great experience with Jeremy (salesman) while shopping for our new sectional. He was patience, knowledgeable, and most importantly, not pushy. He was also great with our kids which was a huge plus. We have purchased our bed, dining room chairs, and now a sectional with Ivan Smith. We would definitely purchase from not only from Ivan Smith but also Jeremy again!
Bought an entire house of furniture here!! They have been super helpful!! Especially Randy the manager!!
Love our new chair ❤️
We loved the group that helped us pick out our bed! So helpful, friendly and kind. As for Dominick and/or Randy (Ivan Smith Pecanland Mall Drive).
I love the quality you get in each piece of furniture! I had previously purchased a bed and now I just got an entertainment center that fit my style perfectly! The staff is so committed in serving their customers and worked hard to make sure my needs were met. Very satisfied with each purchase Ive made so far!
Everything delivered as promised. Sales staff and management extremely helpful and knowledgeable about the products. Completely satisfied and would 100% recommend.
Quality of Ivan Smith products is extraordinary. Really nice service.
We bought a mattress and bed frame from Ivan Smith Furniture a couple of weeks ago. We are very satisfied with our purchase. The delivery guys were very friendly they removed our old mattress and frame and put the new one up. The salesman was super friendly not pushy he let us try several out before buying. I will be returning to Ivan Smith for other purchases.
Jeremy was very helpful and a great salesman.
I’m in love with my bedroom furniture, I will be adding other pieces
I went to purchase the McCabe king bed to go with the furniture set I bought last month and I was in and out of the store in under 10 mins. That is amazing customer service. Dominique at the Monroe, LA location is super friendly and very professional, I recommend him for all of your needs. Definitely recommend this store to anyone.
Dominic from the Monroe, Louisiana store made our shopping easy! He constantly kept in contact with us until we received our shipment. After almost a week of having our bed, he called to see if we were satisfied. Great experience all around!
Daughter bought a mattress for her 2yr. old
Great Furniture at Great prices... and Great Professional Staff... and Very Friendly.... the Furniture that I ordered came in boxes... but it came with everything that I needed to put it together and it was very simple.....
I worked with Dionne on living room furniture and received excellent service.
Beautiful, good quality furniture and very comfortable, the prices are very reasonable.
I love the bar stools and Dionne was wonderful! She really helped me and had someone put the stools together for us! She was great and we will be back!
Great people and furniture 👏🙌👌😀
Great atmosphere,,, great service. Salesman Jeremy Waguespack was very helpful without being pushy
Delivery personnel was very courteous . Our salesperson was very patient and helpful during our shopping experience. To top It off the office staff was very Helpful and courteous. The office staff was apologetic about the long wait for our furniture. We couldnt be angry with them because it was beyond their control.
I went in knowing the recliner my husband chose from here then I showed it to the saleswoman and asked her to help me choose a livingroom suit to match this recliner. This lady spent almost an hour with me matching everything. She did not push things on me I didnt like she said ok lets keep looking. I walked out very happy with what we chose she helped me so much.
Great selection of products and excellent customer service experience!!!
Ivan Smith went above and beyond! There was a problem with our purchase, and the manager was very quick to make it completely right. We have bought several items from this store and have always been pleased. But experiencing how they handle problems brought them to a whole new level in my book. We will definitely be shopping there again. Great customer service and really friendly people!
Everyone was very helpful, patient and knowledgeable. The prices were very good. The store was very clean and safety precautions were followed.
Made two purchases over the last couple years. Both times we experienced friendly sales people. Not pushy. Easy process from start to finish. Will continue to do business with Ivan Smith. Already have our next purchase in mind.
Awesome service, thank you.
This is the place to buy your furniture! Customer service was excellent, delivery was on time and the two gentlemen who delivered the furniture were extremely kind!
Ivan Smith has been my furniture store for many years. Their delivery service is absolutely awesome. Their employees are very nice, polite and personal. Great and dependable service and products.
Love my new entertainment center. Im using it as a sidetable. It gorgeous and Im very happy with my purchase. Thank you for having exactly what I was looking for. I will be back.
Easiest shopping experience ever!! I love my new furniture. April was very helpful and I’d definitely seek her out again
I love my couch the customer service was immaculate.
Bought a loveseat/couch/ottoman/mattress combo from Ivan Smith and we love it. We had looked around at various other furniture places but didn’t really see anything we liked other than here. Would buy from again.
Super friendly staff- great service and always willing to help
I couldnt have went anywhere better than Ivan Smith. They were patient, kind, and very very helpful. The deliver guys were the same way! I will never go anywhere else for my furniture needs, than to Ivan Smith. They are the real MVPs!
I FOUND A TV CABINET I REALLY LOVED. IT CAME IN IN A COUPLE OF DAYS. I AM VERY HAPPY!!
From the minute I walked into the store, my salesman Jeremy was kind and courteous. He listened to what I was looking for, allowed me to browse the store and when I saw what I wanted, he made sure I was satisfied.Thank you Ivan Smith for holding my items until my home was finished. The delivery was fast and the guys were professional and courteous. I have had nothing but good experiences with the store.
Sales people were very helpful and informative but not pushy and doting. The quality of the furniture purchased is great.
We needed assistance due to our disabilities and it took time. We never felt rushed. The customer service area was extremely helpful.I would say a very effective team at your Ivan Smith location.Rhoda McCarty
Best service in town by far!
The staff was very friendly. I was able to get the items that I needed at a fair price. Im pleased with the service and how quickly I was able to get the items delivered and set up st my home in a timely manner.
You had the piece I was looking for with a good price, It was delivered on time and put where I wanted it.
Very satisfied with Jeremy W. Helping us with purchasing our bed. Thank you Jeremy for helping us. Very satisfied with Emmitt and Ivy setting up our bed. Very nice and Helpful they deserve a bonus. Thank you
Very good service.. Dominique was my salesman and Amy ( I think) took care of me at the register. Overall I had a great experience as usual..
Great furniture and amazing customer service!
I received friendly service.Thank you Mr. Don.
Stanley made sure our warranty issue got handled! Staff was very helpful.
Other than timing of delivery due to manufacturer, all was very professional and saTISFYINGG.
My Salesman Don was excellent
These people here go to extreme measures to help their customers. No comparison to the 1 on Louisville.
Our salesman, Dominic, was awesome!! He was so friendly and patient while we asked him a thousand questions. He was very helpful and made us feel so welcome! Our delivery boys were also great. There were funny, friendly and very professional! Great staff all around. Highly recommend!
Very pleasant and knowledgeable salesperson as well as finance person. Delivery on time and persons very helpful.
We went to Ivan Smith On two separate occasions. First time bought couches and the second for end tables. Both times we were greeted promptly by professional and knowledgeable staff. We explained what it was we were looking for and they knew exactly where to go to show us what they had and knew details on the product they were selling!! We opted to pick up the furniture it arrived at their warehouse pretty fast. Without hesitation, I would highly recommend Ivan Smith Furniture.
Ask for Dionne !!! She was great. She goes above and beyond to make sure you are completely satisfied with you purchase before leaving the store.
My salesperson was super nice and extremely helpful. Table is perfect!
My lifetime purchase furniture from Ivan Smith furniture I have had living room set over 30 years in my house and it still look brand new not dry rotten or rotten the fabric material is excellent
Great prices! Super friendly staff! Dominic was super helpful!!
Beautiful furniture and April was awesome to work with. Great experience.
April was very helpful in helping us in our purchase of new recliners. She made our time enjoyable and profitable. Thanks again.Tory and Marilyn Patton
I always find exactly what I need (and want) at Ivan Smith Furniture!!! The price, selection, and customer service can’t be beat!!!
I loved it honest and truthful down to earth company!!!
April was great sales person who didnt pressure us and follow us around the store. Great experience -- purchased 3 items.
Very good customer service other than I think the mattress they sent us is not the soft but more of the firm mattress but it is all good. My husband and I actually like the firm mattress since we have gotten use to it. The sales person Mike and the lady who checked us out was both very friendly and accommodating. We will be back the next time we need more furniture.
I love shopping there when I’m able. DOMINIQUE was AWESOME 😀 He was very helpful and patient with me. He even helped me match my things together. I LOVE HIM. You al are lucky to have a good person like him.
Nice dresser and just what I needed for the space I have...
Ivans has some nice furniture. Ive bought several different items from them in the past. Theyve always been very friendly. Ive gotten some things from their clearance sales. If you see clearance tags here, theyre worth looking at. I would definitely recommend this place to others.
Mr. Donald and Mr. Will are of my favorite consultants! They understand what I’m looking for and gives me the time in the world to make a decision without being harassed!!!! I recommend them to anyone!
The manager, Stanley helped resolve an issue with my broken chair faster than anyone with the company. This issue had been ongoing for several months with no answers. I called the Monroe store and Stanley got results in two days. They replaced my broken chair. I was given credit towards a new one. Absolutely the best service, employees also. I was before stopping my shopping here until Stanley stepped in. Thanks Stanley.
Courteous sales rep, paperwork and ordering efficient, and furniture came in right on time. The loading dock guys got me loaded up promptly and I was on my way. Kind of service you look for but hard to find.
Jeremy, our salesperson was amazing. My blood sugar dropped while was there, he offered to buy me something from the snack bar. Very courteous and professional.
Don was very helpful and courteous, He made oir shopping experience much easier than anticipated. We arranged delivery from another store and everything went smoothly.
You guys are awesome