I don’t know how this Sally’s has so many great reviews on google. They are VERY unprofessional and rude. I dont usually leave reviews but I don’t like the way I was treated. I made a order online to pick up in store. I figured it would be picked out by the time I had my lunch break. When I went on my lunch break it had been over an hour so I decided to call and just see what the status was. They said it didn’t show up on their end yet and to call back in 5 minutes. Okay that’s fine. I was driving and called back in 10 minutes instead to give them time. I tried calling back and they forwarded my call every single time. I tried calling at least 6 times and they would forward it or pick up and hang up. All I wanted to know is if my order was going to be ready so I could pick it up before they closed because I wasn’t getting off until 7:30pm. So I decided to go in person and when I went in there the manager had a nasty attitude and said that the girl told me to wait for a manager, that’s not true ans regardless even if I hung up it was a misunderstanding. What was all of that for??? Because a CUSTOMER wanted to know why her order was taking so long when it’s not even busy. Now I have to wait a whole day to pick up my order and have to deal with attitudes.
After about 2 weeks ago finally come to a sallys store and got my merchandise for 52 cent actual retail price 27.49. Great service....cashier was very professional and courteous
This is my go to Sallys Beauty Supply on the west bank of New Orleans. The staff is friendly and they dont hound around you while your shopping. They always have the latest hair products too.
Staff supper helpful and knowledgeable always.Love my girls at the Barataria store, thanks for all the tips!
Had to go to 2 locations to get what I needed. Seems they have trouble keeping up with stocking the shelves. The air conditioning was out at the Harvey Location and according to a staff member, has been out for 5 days.
They had everything that I needed. And very polite.
Very helpful staff as well polite.
Everything is very organized and clean
Excellent customer service
Very helpful staff
The treatment of the staff is horrible