Ultra Shine Collision is the absolute BEST at what they do! Their prices are better than any quote I could get anywhere else and all of the staff are extremely professional and welcoming! Heather at the front desk is so so fabulous, she made booking my appointment and having to reschedule it so easy. When I picked my car up last night I was SO HAPPY! Ultra Shine really went above and beyond my expectations, they cleaned the outside and inside of my car! My custom Jeep mats were cleaned/scrubbed, they put mints in cup holder, they wrote me an awesome note with a free pen & notepad, vacuumed the seats & floor, cleaned my windows and shined my tires!! I was truly so grateful and appreciative of all of the hard work they put into my car. My vehicle was originally there to get one the mirrors fixed and when I picked it up it looked 100 times better than it did when I dropped it off. I would recommend Ultra Shine and their amazing staff to anyone anytime! Thank you so much! You guys rock!

Ultra Shine Collision, Marlborough MAWhat a great experience! Clean, efficient, and great associates. Darren was good, and Heather was OUTSTANDING! She understood my situation, made a slight schedule adjustment, and saved me the cost of an extra day of my rental. The repair work was top notch, and my car was cleaned inside and out when I picked it up! A+!

I had a self inflicted fender bender. I went to Ultrashine for a rear bumper and tail light and paint repair. They were a preferred partner to my insurance . I was first greeted by Heather, she was professional and amazing through the whole process, Darren was my appraiser and go to guy. They made everything work seamlessly. My car looks better than new. Timeline was exactly as promised. Easy communication . I highly recommend. Because of the quality of the work and the customer service. Win WinThankyou my car looks amazing !!

My car was in an accident and it needed body work. I took it to Ultra Shine as they are a preferred provider for my insurance. It took them TWO MONTHS from the day I dropped the car off to the day they finished the work. Their initial estimate was 22 days. They said they found more issues as they started work and had to order more parts. They kept pushing the date out and finally in the last week they could not get a part to communicate with the onboard computer and had to bring in a third party to fix it.So their estimate was bad which shows a lack of attention to detail and then they lacked the expertise to fix the electronics.On the plus side the office is nice and people are pleasant. However, that wont help you defray the cost of your rental!

Had a minor collision and needed to replace the front hood and bumper. Dropping the car off on a Friday back in January. Heather did an excellent job going through the whole process and everything. Darren from their service team did a thorough inspection and called to explain what the fixes would be and timeline. Was expecting the car to be ready the following Friday but thanks to their hard work, it was all set by end of Wednesday - they even did a complimentary detailed interior/exterior cleaning! Thank you Heather, Darren and the whole team for the work. Much appreciated.

Ultra Shine Collision makes a stressful situation as easy and seamless as possible. From taking care of all the insurance work to coordinating my rental car. Heather, Sarah and the staff are courteous, professional and always provided me with updates so I always knew where my car stood. I have a 2018 Subaru Outback that was rear-ended and borderline totaled. The auto body team is fantastic, you cant tell that there was any work done to my car at all. The detailing job is out of this world too!! Im definitely bringing my car back here for ANY auto body needs and detailing work. I highly recommend Ultrashine!

Went here to get an extremely dirty car detailed. It came out good, and the process was easy.

Had my truck detailed came out great and good price

I have used many body shops over the years and I find Ultra Shine in Marlboro to be the best of the best. The staff and the owner care about what they’re doing and it shows in the pride in workmanship that they take in fixing your vehicle following up with you and closing the paperwork quickly and efficiently five star body shop 👍😃

Had such a good experience! After my car got hit by a deer, I took it here to fix and everyone was super friendly and helpful. They updated me on everything and I never felt like I needed to reach out to them myself. They even detailed my car at the end :)

The staff was so welcoming and kind. They have a solid system in place which helps keep track of every step in the process. Daryn was wonderful and gave my car back as brand new. They go above and beyond by cleaning the interior as well as leaving a sweet note with mints. Super happy and totally recommend it to anyone in the area!

Brought my Mini Cooper to Ultra Shine after my neighbor backed into it. They made the whole process super easy and painless. Exchanged my keys for rental car keys, signed some paperwork and left in the rental. My Mini was ready two days later, and they did such a great job fixing the scratches and dents on the side panel that I almost thought they gave me someone else’s brand new Mini 😂. They even did a complimentary detail, which had I known, I would’ve cleaned my car out a bit (sorry 😅). Both the inside and outside of my car look brand spanking new, I’m seriously so impressed. Inside on the console was a pen and pad with a “thank you” and a handful of mints in the cup holder. I really appreciated these cute personal touches. Thank you Ultra Shine, I’ll be back if I ever need any more work done on my car!

Not the one to normally review but Ultra Shine really impressed me. Brought my car in for repair work after being rear ended and the process was very smooth. They did the paperwork with the insurance company, coordinated my rental and did an amazing job. While I expected the bumper to look great (as it was being replaced), they took the extra paint and touched up a chipped area on my door and even fully detailed my car. Looks like it just came off the lot like when I bought it 3 years ago. Yesterday was the first time I washed it since picking it up 3 weeks ago and continues to keep its shine. Have gained a new customer with me and will now be using them for detailing and any potential work needed on my car. Give these guys a try, you won’t be disappointed. Thanks to my cousin for the recommendation!

I’m really happy with the great service and quality work ultra shine provided. They were extremely thorough in making sure everything was done perfectly and timely. My car is 5 years old and after they made repairs from a collision with a fallen tree it came back to me in perfect condition and detailed even better and nicer looking than when I originally bought new from the dealer!

I had some cosmetic work done to my vehicle after an accident. The car came out looking great on the exterior, but when I drove it, my brakes were noticeably softer, didnt respond to gentle braking, and you can hear the puff of air in the brake line while trying to pump the brakes in park. The vehicle did not have this issue previously. I called the following morning after picking up my vehicle to let them know. I was told that they would look into my file and call me back in a few minutes. I was never called back. I decided to just drive there to ask them to check it out / bleed the brakes (a whopping 3 minute job). I was told that their job is done as far as theyre concerned, I should replace my rotors (which arent in bad shape), and to take it to a dealership to have them look at it. I now have to give a 150 foot buffer to the car in front of me while driving until I can bring it elsewhere to have my car fixed. THANKS ULTRA SHINE! Ill never take my vehicle to this POS place ever again.

Very good group. Kept me up to date on the repairs throughout the process. When I got my car back it looked brand new. They even cleaned the entire interior. Highly recommend

The rear of my car got bumped; they got it fixed well ahead of schedule and my car came back gleaming. They took care to vacuum the carpets, wax the windshield and wash the wheels... a client of mine asked if I changed my tires recently! They did all that, plus left a nice note and some mints in my car. God bless you, folks!!

Very friendly staff, gave me a quick estimate, then did the repair very fast. Reasonable cost too. They even cleaned the inside of my car as part of their service. Very satisfied customer!

Great experience! They were honest about the cost and even made recommendations on how to save money! I never had to talk to my insurance company and they had a rental car waiting for me when I dropped it off! It was the easiest and nicest experience I have ever had!

From start to finish, this was the best experience we could have imagined. From our first visit to sign paperwork, assess damage, and pick up a rental, Heather and team were fantastic! The office was clean, staff was friendly and knowledgeable, and our repair service came with a complimentary detailing! We were updated via email and phone, so we always knew what the next step would be, no worries! I highly recommend this shop.

Friendly, kind, and wonderful service

I’ve been getting my cars detailed here on a yearly basis for the past 6 years and every time I pick up it feels like I’m getting a new car! Beautiful job always. I’ll be back every year for the same. Thank you so much!

Ultra-Shine Collision in Marlborough. Sounds like a dishwashing detergent, does superlative work. I have used them three times for semi-major work, and each time the car looked much better and drove a little better than before the accident. They do the work in about 60% the flat-rate set time, which means theyll call you about a week before the promised time with news that the car is ready.. Very courteous and responsive and they give you after-dinner mints when you leave. Altogether good, straightforward people to deal with.

Was so impressed with Ultra Shine Collision from beginning to end. First, great first impression when Jeff an auto body expert explained to us what needs to be done and why. Didnt put any extras on our estimate. We dropped our car of and next day received and email for dropping the car of and everyday I received and email on what was going on with my car. Heather in the office is so efficient and helpful. My car looks brand new inside and out. I highly recommend Ultra Shine! Thank you to the staff

Great communication, easy to work with, willing to explain any found issues. Will definitely go back.

Really pleased with the work that Ultra Shine did repairing my son’s Mazda the service was excellent and the car looks like new !! Great job surpassed all my expectations.. kept us informed all the time through the repairs by email and would def recommend them.

Ultra Shine knocks customer service out of the park! From the moment I spoke to them about scheduling my initial visit all the way through picking up my repaired vehicle, the experience was exceptional. They communicate with you every step of the way. You are NEVER in the dark - and always aware of what to expect. Rental was easy with an Enterprise office right there. And to pick up my car not only repaired to perfection, but also detailed inside and out - all I have to say is WOW. Heather and the team are terrific. It goes without saying...if you are looking for the ultimate automotive collision repair service experience, call Ultra Shine!

Great people - Always a pleasure to do business withHIGHLY RECOMMENDED !

WOW. Car looks brand new. They did a great job repairing and painting. Detailed inside and out as part of their service! Left mints and a notepad with pen and a hand written thank you note on the dash... what a nice touch. They kept me informed on progress regularly and finished when they said they will. Im very pleasantly surprised.Also - They asked me when i called if i need a rental. I said yes and they literally had an enterprise guy and a rental car waiting for me in the morning when i was dropping the car off. What? Who does that? I dropped the rental off when i was picking up and they took care of returning it to enterprise for me. I did not have to wait or anything.

Best full service collision repair and detail shop in the area. They are busy and the results are the reason. The owners take a personal interest in each job following up to insure fantastic results. Off Maple Ave in Lacombe business Park. Best thing you can do for your car.

The best auto body shop in town !!

Extremely happy with the quality of the work and great customer service! Highly recommend.

Thank you for such a great job on my car !!!I would recommend to everyone this auto body 👏🏻👏🏻👏🏻

I have been a customer of Ultra Shine for several years and I am continually impressed and amazed at the service and professionalism of the owners and staff. I would and have recommended Ultra Shine to anyone in need of auto body work. The service is stellar!!

Fixed the car, as it was before accident. as the final nice touch vacuumed the car.

I just got my new Mazda 3 back after being hit for the first time.My car looks absolutely gorgeous after Ultra Shine fixed it. They not only fixed the damage, they cleaned the outside and inside. It looks absolutely beautiful! It hasnt looked this good since I purchased it a year a half ago. I am more than thrilled with the results. These people are so kind, down to Earth, and do AMAZING work. 110% recommend them to anyone else!!!

They were fantastic. They worked with our insurance company and got the car looking better than new. The best part is they did it much faster than they thought. These guys are top notch. If you a perfect job then this is the place for you!

Getting car repairs is usually a miserable experience but Ultrashine makes it painless and worthwhile. They work directly with my insurance so theres no headaches there and then they deliver a beautifully repaired, shiny clean car with a sweet thank you note and even a handful of mints. Its like the fine hotel of car repairs. Its really appreciated. Also appreciated is fixing an out-of-pocket repair for a fraction of what was originally estimated. Ive used them twice now and though I hope I dont need them again, I will use them again if I do. Thank you, Ultrashine!

Avoid if possible.Ultrashine is a good hands repair shop through the Allstate Insurance network. I was compelled to have this auto body shop repair my vehicle after an accident. Today, the car was deemed a total loss, 40 days after Ultrashine took possession of the vehicle. Over that 40 days, they demanded that Allstate send out not one, not two, not three, but FOUR insurance adjusters until they finally deemed the vehicle a total loss. It was clear from the onset that Ultrashine did not have any intention of doing this repair work and that they dug their heels in until my insurance company relented. I did not feel that I was dealt with in a straight forward manner and I am left with more questions than answers as to their motives. Perhaps they do excellent work as the other reviews state. When they arent contracted by insurance companies, they may be fantastic. That said, if you have Allstate or another insurance company directing you to them, I would highly recommend seeking a different shop to handle the work.

I only bought a car here, I have no experience with the Auto Body end of this shop

THE best service and people in this industry. My vehicle came out showroom ready, you would never know it was in an accident. If I could give more stars I would. Been there twice.

Great waiting room, and good service from this body shop. They handle the insurance claims process well, and have done great work for two cars for me.

Place to have your car painted

They Really took care of me from start to finish, When my ins coverage on rent a car was up they extended the vehicle at no cost to me and I was very impressed with that. Katie in the office is absolutely wonderful keeping me informed with everything that was going on with truck. This is my third time using them and I wouldnt go anywhere else, I recommend them highly for autobody work.

BEST AUTO BODY SHOP IVE EVER BEEN TO. IVE HAD MY CAR REPAIRED AT 3 DIFFERENT PLACES & THEY HANDS DOWN ARE THE MOST PROFESSIONAL & FRIENDLIEST PLACE, KATIE TOOK CARE OF EVERYTHING FOR ME START TO FINISH; SHE LEFT ME WITH NO QUESTIONS. THEY JUST DO A SUPBERB JOB ON MY CAR, INSIDE AND OUT!! I WOULD RECOMMEND THEM TO ANYONE!

Great body shop. Quick turnaround, fair price, and even had a shuttle service.

Very fair pricing and great work

Work was completed quickly, and done to very high standard. I would recommend Ultrashine to anyone looking for a quality body shop in metro west.

Very quick and good work, nice people to.

They really took care of me and my truck from the start to finish, when my insurance coverage does not alone us to get a truck Katie just made all calls as needed and she found a truck for us.. I recommend them highly for auto body work.

Hard to find but good service!

Very professional and honest with their work.

It seems to be a rarity these days for companies to cherish the customers

They have a long wait