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Maple Street Auto Body Inc
381 South St, Marlborough, MA 01752, United States
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Maple Street Auto Body Inc
Comments
Gi
Review №1

Went for a sticker and it was super easy. I had expected a spiel about check engine lights and all that because my car is very old and has duct tape on it. But the old man just did his job and put a new sticker on. (Note: check engine light was for an oxygen sensor for anyone worried. This guy does a good job, he even checked all the seatbelts which I didnt expect during covid.)

Je
Review №2

I get my state inspection sticker here. Theyre always great.

Ma
Review №3

Business hours not as listed online or on the front of their business.

RO
Review №4

SAT IN LINE FOR ALMOST AN HOUR, THEN TURNED AWAY AND TOLD TO COME BACK MONDAY....I GIVE NO STARS....ITS MAKING GIVE A STAR TO COMPLETE...NOT DESEVED THO....

Ma
Review №5

I just shared for the wrong Maple Street Auto. I went to one in Middleton MA.

Jo
Review №6

Went there to get an inspection 35 minutes before they stop doing inspections and the guy is as rude and apathetic as you can possibly be. He couldnt even be bothered to tell me another place to try. Luckily I found a place down the road just in time called Kraft Tire that was just infinitely more friendly.Look, if you want to close down half hour early thats fine. But at least be friendly to the people trying to pay you money instead of treating your customers like theyre a general nuisance.

Je
Review №7

Always excellent service!

Re
Review №8

Quick service. Place is very rundown and looks like only the owner works there. Having said that he is friendly. Went to get inspection sticker had 3 people in front of me but I was out in 20 minutes.

Br
Review №9

Mr DeMarco always a fine gentleman! Brian McCarthy. Dennis mass

Pe
Review №10

Very bad experience! I don’t recommend anyone coming here! Awful service and rude people

jo
Review №11

Have been going there for years. Very comfortable with service provided. Never a bad experience. If you go prepared and before closing time its no problem.

Er
Review №12

All of my cars knows this place to perfection.I have had a good experience since I started going here.Al is very professional.I usually call ahead to ask how many cars he is working on and try to figure out the wait time.If I know theres more than 3 I wait till next day but when is 3 or less by the time I prepare to get there he is working on one and Im next.(Thats my trick😉)Al wont talk much but he is pretty fast and honest.I love these place and I have recommended to friends with older cars as well.Thanks Al for your good Quality of service.Im taking another friend in a few.

Ya
Review №13

Came for a vehicle state inspection sticker. Service was brisk and I was out in less than half an hour. The small waiting room is cozy, with a couple of chairs, a coffee maker stocked with Maxwell House pods, and a little TV with cable. In a very considerate move, the remote is left on the table next to the TV so you can change the channel.

Jo
Review №14

Years of reliable and consistent service is why people continue to trust Maple St Auto Body.The owner takes great pride in friendly, professional results.

Ju
Review №15

Went there for car inspection. Took 15 minutes, no issues. Would definitely go back

K
Review №16

I went to a tire place down the street first (because they had a better review on this). They completely ignored me when I walked in... so I walked out.This place was great!!! Hes very direct and to the point (youre not gonna have a long conversation). But overall, awesome!This is the place to go!

Ch
Review №17

Just got my third inspection here, and have never had a problem. For those of you trying to get an inspection on your lunch break, just a warning: the inspection station is closed from 12-1PM. I just hung out in the waiting area until 1PM, and they took me a few minutes early even, and I was out in less than 15 minutes with no surprised or shenanigans. The waiting area itself is very basic, a little TV and some magazines and three chairs, but this isnt some ritzy dealership. The employees are good guys and as long as you dont give them any attitude and are patient, youre going to be very pleased with the process.

Ke
Review №18

I went to the place today to get my car inspected. The guy, I believe the owner, was really nice and friend. Highly recommend this place.

Co
Review №19

Very personable and seems very trustworthy.

Wi
Review №20

Owner is awesome. We have been going here for years.

La
Review №21

I have been getting my car inspected here since I was old enough to drive. My boyfriend also comes here. Not anymore. I came today at 12:10pm and they supposedly close at 1pm. I parked and went into the waiting area. There were two other customers waiting, ones car already being inspected. I asked if they were both waiting for inspections. They were. I had my dog in the car so I decided to wait in my car, also because the waiting area is cramped. Asked the other clients if they minded telling him I was here when he came out next. They must have told him another client was waiting because suddenly he opened the bay door, slammed an Im sorry were closed sign almost right in front of my car. I got out and tried to call after him to let him know I had already been waiting. He ignores me and closes the bay door behind him. I walk into the waiting room and wait there. He finally comes out, well pokes his head out and say im only doing one more car. in a very harsh rude tone. I said I was already waiting when you put that sign out and again harsher and ruder this time say im only doing one more car then slams the door and walks back into the garage.Look, Ive worked in customer service for 15+ years now. I understand being busy can make you come off as cold. BUT THERE IS ZERO excuse for being rude to a client that is trying to give you their money. Especially when you are denying them a service when the sign outside and the internet says youre open til a certain time and it isnt that time yet.BE NICER DUDE.

Vo
Review №22

Great experiences so far would recommend this place and Al.

Wa
Review №23

Good

Ti
Review №24

Great place for inspection sticker, no upsell on services you dont need

Pa
Review №25

Went to get an inspection this morning (of course, last day of the month) and chose Maple Street Auto Body based on on-line reviews. They didnt lie. Professional, courteous and quick. This is the place to go.

An
Review №26

Very bad experience dont go this place the guy so aggressive...Get another friendly place dont waste you time....

El
Review №27

Family owned, It has become verystrong since Keith Ercolani took over the Linex Business & expanded. It

M
Review №28

Terrible experience. If you are looking to waste your time, go here. Needed a state inspection and had everything ready, but they refused to do the inspection without the plates installed (had them in hand). I asked if they could please put the plates on and was told I dont have time for that. Go somewhere else. Offered to pay and was rejected. Asked if I could borrow a wrench to put the plates on myself and was told I dont have time for this, you can ask the guys in the shop.

De
Review №29

Nice people, fast service.

Da
Review №30

Went in for inspection sticker. Friendly service, in and out in no time!

Sa
Review №31

Quick and smooth. Got my Jaguar 2012 vehicle inspection done here !!

Ni
Review №32

What a jerk!!! Walked in to get my car inspected. Got there at 4. Two people were in the waiting room. Theres a door that says employees only. Ring bell for service. So I rang the bell. The guy comes over, swings the door open and says come back tomorrow and walked away with the door swinging closed on me. I thought he was joking. So I grabbed the door and he just repeated himself come back tomorrow and continued to walk away. I said oh, seriously? He said yep with his back to me and walked away. I dont care how busy you are, practice customer service!! Just awful.

Je
Review №33

Poor customer service. There is a way to handle certain scenarios and this guy is clearly incapable. How can i trust him with my car if he acts so irrate over nothing.

Bo
Review №34

Great place Family business Keith ERCOLANI is a fantastic guy.They also do stickers, Keith does tremendous LINEX Applications.They have a specialty shop in the back run by another great guy, his name is Dick.The inspection station is run by Al another great guy.Whatever your reason for coming in ; you will leave happy.They will be honest with you.You may not enjoy finding out you did not pass inspection but Al Will tell you what is needed to pass.This company was started appx 60+ yrs ago by my father.My father was one of the few people who never tried to work an angle on anyone to my knowledge.Although I chose not to take over, I am grateful to my brother Keith for taking over and keeping Maple St Auto Body up and runnjng.My Dad passed on January 31,2012 while vacationing in Aruba.I miss him greatly and visit his gravesight almost every day around 4:20pm.He was what many people aspire to be honest, successful,friendly and a natural born comedian when appropriate. My father did not drive over the speed limit and never did anything dishonest in the 77 yrs he was alive that I am aware of.He was very healthy till the day in 2012 when he left us.I am proud to be his son and to be his namesake.My son is now 16 and has my name.I pray I can be a great father also.My son is very much an Ercolani.We were raised to have integrity which is one of many reasons why many customers still go Maple St Auto Body.Quality work, competent people who care about your safety.Thank You for reading my mini novelBest RegardsRobert E Ercolani Jr

Jp
Review №35

Extremely rude and nothing like what others claim. I assumed this place had genuine ratings but oh well.

Je
Review №36

I wish no stars were available for this place. RUDE RUDE RUDE. I would not recommend this place to anyone!

An
Review №37

The guy is very rude!

je
Review №38

Love it

Information
3 Photos
38 Comments
3.7 Rating
  • Address:381 South St, Marlborough, MA 01752, United States
  • Site:http://maplestautobody.com/
  • Phone:+1 508-485-4716
Categories
  • Auto body shop
  • Car inspection station
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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