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Al Brodeur’s Auto Body, Inc
412 South St, Marlborough, MA 01752, United States
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Al Brodeur’s Auto Body, Inc
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KC
Review №1

Being in an accident is always stressful. Al Brodeur’s made it simple and easy. Peggy and the staff were professional and kept me updated the entire time. They treat you and your car like family, by going the extra ‘mile’ to make sure you are completely satisfied. My vehicle was ready earlier than they originally told me. I was referred to them by another satisfied customer and I too, will refer them. Thank you!

ki
Review №2

Im so glad Al Brodeurs was recommended to me! Great service and communication. I also love that they give back to the community by donating to Fresh Start Furniture Bank.

Ir
Review №3

Al Brodeurs has been consistently a pleasure to deal with over the years: professional, dependable, friendly and maintaining great communication. Highly recommended.

Ph
Review №4

My husband and I have always had our cars’ body work done here. This is a first rate business and we have always been happy with the results. We highly recommend it.

Ly
Review №5

I was so mad at myself when I scraped the front of my brand new Subaru! After reading great reviews about Al Brodeur’s, I took my car in to be repaired. Everyone I dealt with at their shop was gracious and highly professional. They were able to schedule me in very quickly, and what a beautiful job they did on my car! So happy to learn that they do auto maintenance as well. They will certainly have my future business.

co
Review №6

They did a fantastic job assessing that my car was totalled. That part is easy. Its how they were always one step ahead of my insurance company in informing me of the impending decision. Really nice people and easy to deal with.

Jo
Review №7

The work was done to my complete satisfaction and took less time than originally estimated.

Pa
Review №8

I had a new door put on my vehicle. Excellent workmanship and painting. You cant even tell which door was replaced. Great experience from start to finish. All professional people. They handle everything. No hassle with insurance transactions. Highly recommend.

Co
Review №9

I had an amazing experience from Al Brodeurs! They took care of all necessary repairs from an accident as well as extra maintenance that I requested. They took care of everything for me from the car repairs, additional appraisal, rental car arrangement, and kept me updated the whole time. My car is better than when I left it with them, it looks amazing! I highly recommend their excellent service.

Ja
Review №10

I cannot say enough good things about this shop! The customer service is amazing! They kept me updated frequently and did a fantastic job on my car. After being rear ended, my car looks better than new. They also detailed the inside of the car which was such a lovely surprise.

Jo
Review №11

Our car had a lot of front end damage. What a pleasure working with Al Brodeur Autobody. These guys called me every 3-4 days with an update! Usually it’s me making the phone calls to figure out what the heck is going on, but these guys were totally on top of it and called me regularly. Hopefully I never need another autobody shop but if I do I’m definitely and 100% using these guys.

Je
Review №12

I choose Al Brodeurs Auto Body again to do the repair work needed after being rear-ended in my car. I have used them before in the past and they were great and the work they did was well done. My most recent experience was I feel better than the first. The whole team was very professional starting with Bob who looked at my car and got me on the schedule very quickly. The office staff was very informative and kept me in the loop on the status regularly. I was very surprised to receive several test message as well regarding the current status of my repairs. They worked with my Insurance company and the other persons insurance company though-out the whole process. The office staff even offered to return my rental for me so that I could just pickup my car and be on my way. I highly recommend Al Brodeurs Auto Body.

Be
Review №13

From meeting Molly to getting an estimate dropping off my car and picking up in the time promised. Everything went smoothly. My car was cleaned upon return and the repair was well done. I am very satisfied.

Fr
Review №14

Great people to work with. Molly and Peggy are always friendly and seem excited to work on my vehicle.

J
Review №15

I approached Molly Brodeur with a proposal for her help on an advanced metalworking / sculpture project and her and her team delivered an outstanding final product. I could not be more satisfied with their results- I highly reccomend Brodeurs and I look forward to working with them again in the future.

Ca
Review №16

Perfectly installed my trailer hitch in one day. In and out. Can’t recommend enough.

Ka
Review №17

Al Brodeur’s Auto Body, Inc was great a communicating with me throughout my experience with them! They’re fast, fair, and very helpful! The work that is done is great!

Su
Review №18

My daughters car was rear ended. Al brodeur autobody is a preferred vendor with my insurance company. The entire process was seamless, professional, and the work was done before the anticipated end date. Peggy at the front desk is friendly and professional, Molly was very quick with her claim, and the work was done perfectly. At pick up, the car was detailed inside and out. A lovely surprise. Thank you all!

Ji
Review №19

Very pleased with service. Professional job done before promised time.

Ro
Review №20

There is no Other place I would ever bring my truck or car Then right to Al Brodeurs Auto Body. I have known this family for over 25 years and Ive got to tell you hands down..The best operation ..best service,and best quality of work...For all your body work,paint,and all your other maintenance needs..Best Detail shop also.Go see the crew of professionals!Molly runs her business just like her dad used to..with pride and Integrity!So,thanks again for all your help Al Brodeurs Auto Body!!Super happy friend and customer,~Bobby Cofske

Mi
Review №21

Molly and her crew are the absolute best! If you need fast, friendly, first rate workmanship auto body services I highly recommend Al Brodeurs!!

Ro
Review №22

This was my second time using Al Brodeur’s and I received the same outstanding quality and professionalism as the first time. Not only was the repair perfectly done, but the car was thoroughly cleaned inside and out. If I need auto body work in the future, there’s no question as to where I’ll go. A sincere “Thank You” to Molly and her crew.

Jo
Review №23

As usual, Al Brodeur’s Auto Body did an outstanding job with my car repair. It looks better than before the accident. I wouldn’t go anywhere else!

Tr
Review №24

Molly was extremely helpful. They were fast and always updated me whenever they completed a task. The bumper looks great and I’m a satisfied customer. Thank you Al Brodeur’s staff!

We
Review №25

The staff at Al Brodeur’s Auto Body are knowledgeable and professional. They are responsive to customer needs and explain the process and work well. I have used Thren in the past and would recommend them highly to others.

Sh
Review №26

This is the second time that I have been to Al Brodeur’s for some body work. First and foremost they have the most outstanding body work people. And the most amazing detail crew. My Acadia looks new again!! I would also say that along with the top-rated repair work they have an exceptional customer service team. They made me feel like I was a VIP.Last and not least by any means is the price that they provide. You won’t get a more fair price for the work they do. I will always be a loyal Al Broduer customer!!

An
Review №27

Molly was incredible to work with. She took time to understand my situation and offered a solution that exceeded my expectations. Would highly recommend this business for any and all auto body needs, no matter how big or small.

Mi
Review №28

Molly was absolutely fantastic. My car looks like there was never any damage and the service is impeccable. Door to door service.

Er
Review №29

Very happy with the service. Good communications and a quality job. Highly recommend them for all you auto body work!

De
Review №30

I got the simple wash and vacuum. I figured it was simple and couldn’t go wrong. The outside looks amazing. The vacuuming was poorly done. They didn’t even bother vacuuming under the seats. Sadly my experience was ruined with this and I won’t be going back.

Jo
Review №31

It was a great experience for me. Everyone was so professional and they did an awesome job fixing my car! Joan Cusson

Mi
Review №32

Superior customer service. By far the best in the business. Absolutely recommend.

Ke
Review №33

Al Brodeur Auto Body is an exceptionally organized and professional full-service shop for mechanical repair, autobody repair, paint and detailing. After a recent accident, they hit their deadline for delivery and kept in touch about the process the whole way. Molly Brodeur is a strong and efficient communicator both by email and phone. This was very reassuring. I asked that one small additional piece of body work be completed from a previous incident. She was accomdating. Three weeks later I had my Honda Ridgeline back in top shape. I was impressed with their project managment and delivery. I cannot recommend Al Brodeur more strongly!Heres how they go above and beyond:About 3 months after getting the car back in tip-top shape, I noticed my windshield trim was loose. I found out there are two inexpensive plastic clips that had broken. Upon calling the shop to ask if it could have happened during painting or prep work, they immediately took ownership, got new clips, and schedule a time to install the clips at my convenience.Then 5 months out my car was in for an oil change and tire rotation at another shop. They noticed that two tires were wearing differently. I recalled that all four tires were replaced after the collision, so I found it odd. I brought this to the attention of Molly an questioned how this could be happening and if my tires had a warranty. She promised to have an answer and worked with the wholesaler to discover that the Firestones tires (Destination LE2) were unique in that they had multiple tire patterns in the same make and model! She is obtaining two new tires (so all four match and wear the same) and realligning them for no additional charge.I rarely get to work with a local business that stands by their workmanship as well as Al Brodeur Auto Body does. Give them all of your business for collision repair, painting, and detailing.

Mi
Review №34

Brought my car in after it was hit and the front end took a good amount of damage. Service was amazing, very professional and friendly. When the car came back to me it looked brand new! I’m very satisfied and will continue to do business here! I would recommend to anyone who is having car trouble to check out the shop!

Lo
Review №35

They did a wonderful job honest efficient and very very pleasant. Very pleased and will be going there again.

Al
Review №36

I have been using Al Brouder Autobody for over 25 years. Always exceptional work using a friendly, caring service.

Cr
Review №37

I had a wonderful experience with Molly and her team. The price was absolutely right, and they were able to quickly repair my vehicle. I also decided to also have them detail my car and was very impressed with how clean everything is! this will definitely be my permanent shop!

Ri
Review №38

The customer service was a #10 and kept me informed thru the whole process and answered all my questions. The SUV looks great and would recommend always..

Ri
Review №39

Great people awesome work i have never been to such a professional auto body/ auto repair business. A+++++

Me
Review №40

I had a large scratch on the back of my car, and Molly looked at my vehicle right away. Her crew had my car looking BRAND NEW, in better condition than I bought it and there was no sign of a scratch anywhere. Thank you Al Brodeurs!

ma
Review №41

Amazing work, they keep you updated with what’s going on . Best body shop around

Ke
Review №42

We have used Als a few times over the years and i have and continue to be impressed with their professionalism, the quality of their work, the atrentiveness of the staff. Really everything is first class. Hopefully i never get into another car accident but if i do there is only 1 place i will consider and thats Al Brodeurs. I wish all buainess operated with the same professional and prompt, friendly,customer experience that Als does. If you are looking for someone to fix your car, look no further. They are the best..

Ro
Review №43

Great mechanical and body shop. Fast service and quality work. Even adjusted my headlight assemblies for proper beam for free. Replaced and.painted my entire passenger side of my 4 door pickup. Mirror door glass and tires. Also rear and front chrome bumpers. Great communication! Called me about every other day with updates. Finished in about a week! Highly recommend! Very courteous professional and quality shop! A+++

Be
Review №44

Thank you to Al Brodeur’s Auto Body! I was involved in an unfortunate accident and the staff was so helpful in a difficult time. They were professional and efficient. I was sent daily updates on the progress of the work which was completed in a timely manner. I would highly recommend the shop and use them again in the future.

An
Review №45

Simply put, Al Brodeurs is the best. After being hit I took my car in and they took care of everything. Molly and her team are just stellar.

Mi
Review №46

Every part of the process is done so professionally at Al Brodeur’s. The turn around time is fast, they communicate all along the way, and my car came back cleaner and shinier than the day I bought it. Great business!!! We have used them 3-4 times and each time we have been satisfied.

To
Review №47

The quality of the work was very good and they were very professional to deal with. The automatic email updates are especially helpful. Great experience all around!

Ru
Review №48

I had body work done from an accident that happened recently. They rented a car for me and when they finished as promised, they brought me my car and picked up the rental. Ive recommended this repair shop to many. I also manage a fleet program for my company, so if and when an accident occurs, I know to contact them because theyve always been reliable and courteous. Thanks so much to both Keith for helping me out in getti g me all the data within 1 hour, and Molly for arranging my car to be brought to me. Thanks and thanks. from a very happy customer. Ruth

D
Review №49

I had gotten into a car accident & needed my car fixed. They were amazing. So professional from my 1st meeting of my estamate to the many text messages updating me on my car which was so helpful. They were so friendly, pleasant and very informative. Molly felt with my insurance so I wouldnt have too. Love them will definitely be telling friends & family to give them a call anytime they need work done.

He
Review №50

We are always pleased with the service we receive at Al Brodeurs. You always feel welcome and they make sure everything is good bumper to bumper. Highly recommend!!!!

Br
Review №51

I’ve use Al Brodeur’s now four times for services ranging from body work, mirror repair/replacement to interior/exterior detailing. My experience has been top notch each and every time. Molly and the team are great communicators and do excellent work. Most highly recommend them.

Ji
Review №52

I dropped my car off for a major repair after a tree fell on the back of it. They told me the date it would be ready and actually finished almost a week early! They did a great job, and was very professional. I received updates along the way to let me know the progress they were making. Highly recommend Al Brodeurs for any car work!

Sc
Review №53

I was very pleased with outcome aside of waiting for a few parts (no fault of there’s) they got it done aside of knowing Al his staff and crew are professionals

Ch
Review №54

Not only did they do excellent work repairing my accident damage, but they were also very accommodating of me needing to drop of and pick up my car after their business hours. Highly recommend.

Va
Review №55

I have used this company for some minor auto body work and they have done a very nice job. But, my review today is about their auto detailing. I recently had my wifes 2016 Mazda detailed since I had brought my car in a couple years ago for a detail and was very very satisfied. So, here is the deal, when you pick up your car after a detail it is without a doubt as clean as a brand new car right out of the showroom. Its amazing !! They dont miss a thing. They clean things that you never thought about to clean. Worth every penny !!

Ga
Review №56

Excellent service. Staff polite and they kept me informed on the progress of repairs.

Da
Review №57

I was able to upload pictures of the damage to my car and received an estimate later that same afternoon. Molly was very responsive, helpful, and friendly. My car was picked up from my house, the work was done according to the estimated cost and schedule, and returned to my home on time. The work was fantastic and it looks brand new. It was by far the easiest and most convenient car service or repair experience I have ever had!

bo
Review №58

Gave me a quick and fair estimate.I dropped the car on a Wednesday and was promised aReturn by Friday.They called me Thursday morning telling me it was ready and the work was spectacular.Everybody involved could not have been more pleasant.

Wa
Review №59

Repaired body/side mirror/bumper damage from downed tree limb. They did a super job matching paint and did a lot of extras, cleaned the interior beautifully, excellent communication & customer service. Really good experience. Thanks!

Ja
Review №60

Reps were friendly and proactive with notification. I requested the vehicle be ready a day prior due to snow storm. They reached out and advise me that the work was completed in time to bring my car home.

Ja
Review №61

Top notch auto body repair!

Ju
Review №62

Amazing work! Friendly, efficient, and very impressed with work

Jo
Review №63

Brought in my 4 Runner after a rear end collision and it looks just like new. And they even cleaned the inside of the car. (Cleanest it has been in years). It looks great you would never even know it was in an accident.And it was done in a week and a half just like they promised.

El
Review №64

Excellent Service: working directly with my Insurance company on the claim, rental pickup at their site. Work is Excellent. They did a terrific job.

Je
Review №65

Very fast, friendly, professional service. Easy to work with, I liked receiving text updates on the status of my car.

We
Review №66

Great service and awesome costumer’s service.

Cr
Review №67

They are professional and friendly. 🤗I super recommend them to everyone. 3 of my family members have had services with them for the past 15 years. They are always great. Also, Molly runs it like a champ. 👏👏👏

Ro
Review №68

Excellent experience from start to finish. Everyone was just great from the time I dropped off my car, to the updates on the progress and the finished product! My car looks brand new! It was so wonderful dealing with such professionals! They were just great!

An
Review №69

Absolutely loved working with them as they did collision repair on my car. They always kept me updated on the state of my car throughout the whole process, and when the repairs were complete and I went to pick up my car it was such a pleasant experience, they were so friendly and informative. Also, my car was SPOTLESS which made getting my car back even better!

Ed
Review №70

Easily five stars. Professional, courteous, transparent, accountable (they said what they would do, and did what they said). Molly, Peggy, and Jessica were are pleasure to work with. The two very small changes to the estimate (and their financial impact) were communicated before the fact, and the biggest detail of all, my car looks perfect. Thanks all, I hope I never need a body shop again but if I do, I will definitely be back. Thank you for a pleasant experience

Ma
Review №71

Brodeur’s did a great job on my car, they were awesome to deal with and I had my car back in a couple of days. Not only did they do an awesome job fixing the dent & paint they cleaned the entire car, it looks brand new. I highly recommend them to anyone looking to have work done on their car.

Co
Review №72

From the moment the tow truck driver, Don, came to retrieve my vehicle from the accident scene, to pick up of my repaired vehicle; the employees and owner at Al Brodeurs were polite, respectful, and professional. Don went above an beyond ensuring that there was no further damaged caused to my vehicle when he removed it from the accident scene, which was pretty impressive given the position it was in (front end was wedged between a cement block and huge metal bolt in the ground). They kept me updated with the progress throughout, and even returned my rental vehicle for me. My car looked great at pick up and its running well.

Tr
Review №73

Had to bring in my vehicle for repairs after a fender bender. Staff took care of everything and I was able to pick up and drop off a rental car there as well. They kept me up-to-date and informed and I just picked up my car. It looks brand new! Great people and great work.

ma
Review №74

Excellent service! Great people work there. They did an awesome job fixing my wifes car. Very personable and very professional! They even cleaned the inside of the car. My wife is very pleased!

He
Review №75

It was my first time here and I’m very satisfied with their work, very professional from start to finish

Ka
Review №76

Service was good. Cant complain. But the communication could have been better. I didnt get any text or call once my car is ready. I came to know its ready only after I called.Another surprise during delivery is they were requesting for check from insurance which I was in assumption that insurance will directly send to them.Even during the call, they didnt tell me that. Only after I reach there, they asked for it.

mi
Review №77

Thank all for the wonderful staff for their warm and friendly commitment to me. I am in Worcester and have used auto body repair here with negative results, my insurance company suggested this auto body repair company with good reason. All my reviews of this company have been positive with good reason,Their work and finish on my new Honda Ridgeline was prefect,Bless their hearts in this awful time. God grand all stay safe,

Bo
Review №78

Great job couldnt be any happier

Li
Review №79

The two separate times I’ve had to have my cars taken care of I was extremely satisfied with the work done at Al Brodeur’s. They are an excellent group of people. Professional, personable and do it all for you. Made the experience easy for me. Can’t say enough good things about them and the cars came out done beautifully. Thank you all.

ca
Review №80

Estimates were fast and accurate. Process was Very easy. Im very pleased with the customer service and the finished product.I would highly recommend their auto body skills. A very happy customer am i.👍

Sa
Review №81

My husband and I have used Al Brodeurs to repair our cars, our sons cars, even my Mothers car at various times. While I realize that makes us sound like a family of terrible drivers, I would not go anywhere else for auto body work.They go way out of their way to be helpful, to keep you informed, to advocate on your behalf with insurance adjusters without being asked, and then when you get your car back its been cleaned, inside and out.They work with car rental companies as well so you dont have to worry about that detail either.Al Brodeurs Auto Body takes what is a difficult experience at best and makes it almost entirely painless.

T
Review №82

Worked directly with my insurance company, no hassle for me. Got the job done quickly (several days before estimate), looks as good as the original. Very happy with the results.

Ky
Review №83

Awesome, fast service and reasonable prices. Had a quote for me in 15 minutes and the work done in just about 24 hours after receiving the quote. I’ve been there twice and will be back next time there is an issue with my car.

J
Review №84

I been going to this place for year and I’m never disappointed, they have always done a fantastic job.

Sh
Review №85

Brought my 2016 Jeep Compass here to have body work done. It looks great! They even washed it! Im pleased and impressed! With the physical body work done! Thanks Keith! & to whom ever else was behind the scenes!I would recommend and I would personally continue to bring my vehicle here for future repairs and maintenance. They also made the calls to have enterprise pick me up! They even dropped off my Jeep and picked up the rental!Thank you All, for making this experience stress and hassle free! Thank you!

St
Review №86

Been my auto body guy for a very long time!

Si
Review №87

I would definitely recommend al brouders. They did numerous things to my car. I love my car. I wont let just any one work on it. My car was hit and all smashed. They fixed it and it looked better than before the accident. They even polished my head light. Cause i got one new one. They also do great car detailing. Now Im thinking about going back. I got a spoiler i need painted and put on. They are just the best around. They never push you to do anything extra. All of the workers that i have met are wonderful. I got a lot of info about what they were gonna do to my car. Molly is the ower. Shes great. Defenitly knows everything you need to know about a car. Full of helpful information. So if you are looking to better your car. Or if it was in an accident. I highly recommend al brouders.

U
Review №88

Great people service quality no need to go any place other than al brodeur.

Pa
Review №89

My first choice for any sort of auto body repair. Molly, Keith and all the staff I dealt with were professional and courteous and kept me up to date throughout process. All repairs and paint work theyve done for me has looked great and of high quality. Glad I choose them and I highly recommend them!

Pa
Review №90

I couldn’t possibly say enough good things about this place. Incredibly professional staff - helpful, attentive, knowledgeable, etc. My truck came out (after having a minor scratch on the side) looking better than it looked when I picked it up new at the dealership. HIGHLY recommend.

Jo
Review №91

Very professional and they did excellent work. They even detailed my car after the service.

La
Review №92

Great service from beginning to end. They kept me informed during the process, and my car was ready ahead of schedule. They even left me a bottle of windshield fluid and touch up paint.

St
Review №93

I can’t say enough! This is the only place to take your car for repair! Professionalism, excellent work, too of the line customer service, trustworthiness. You can count on them!

J
Review №94

Work was excellent, per the estimated $ and finished ahead of schedule.Not sure what else could be asked for...Will definitely use again if I need auto body work in the future

Fr
Review №95

They do great work. Great experience.

Sh
Review №96

Al Brodeurs made the car repair experience as painless as it can be. My rental car was ready when I arrived to drop off my vehicle, they provided progress updates every few days, and they did quality work. I would highly recommend them.

Ke
Review №97

Great job always Impressed by the fast and efficient service they provide. I got my car back and they cleaned the whole inside I didn’t even think that was included and left me a thank you welcome bag great customer service.

Ju
Review №98

Unbelievable experience! They are perfect. My car looks and smells like new. Thank you for your service and professionalism.

W
Review №99

This company is very professional. The staff knows exactly what you they are doing and are very efficient. They know exactly how long it takes to get things done and tried not to waste your time. They booked an appointment for Friday when I called on Tuesday. They had all the parts ready and was able to get my mirror installed within 30 mins. Strongly recommended it.

Ka
Review №100

Al Brodeur’s goes above and beyond to ensure customer satisfaction. I was informed immediately on changes to the appraisal. Molly worked with my insurance to adjust the appraisal, order the additional part, and have the repairs done within the 3 days! My bumper was replaced and it looks amazing. In addition they cleaned and vacuumed my car. They even left a bottle of touch-up paint and windshield wiper fluid. This is my second time going to Al brodeurs! The quality of repairs and customer service are the best I’ve received from any company in a long time .

Information
100 Photos
100 Comments
4.9 Rating
  • Address:412 South St, Marlborough, MA 01752, United States
  • Site:https://albrodeur.com/
  • Phone:+1 508-485-1082
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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