Service Street Auto Repair
3700 Dallas Hwy NW, Marietta, GA 30064, United States
Service Street Auto Repair
Review №1

Nick is always so helpful, informative & professional! Ive taken all 3 of my vehicles there. From my Yukon to Mercedes, they are experts! I also like that they have a mechanic that specializes in foreign cars. When I took my car in today to have the battery checked, Nick jumped right on doing the diagnostics on it. Thankfully I did not need to replace my battery. Most places would tell you to replace it just to make money off of you, but Nick & his guys are very trustworthy. He also showed me how to replace the battery in my key fob vs taking it to the dealership. I would highly recommend Nick at Service Street!

Review №2

I love the shop atmosphere and the staff are always friendly and courteous. Generally, I am usually pleased with the entire process when taking my vehicles here but this time I wasn’t. Went given the quote over the phone, either I misunderstood or the person didn’t explain thoroughly enough because the cost was double what I thought it would be. Perhaps you should offer to email the quote so any misunderstandings are eliminated. I will probably continue to use them but will be more careful in the future.

Review №3

I called a day ahead of time to get front and rear brake shoes, pads and hardware installed on my pickup truck. I had already informed them that I had purchased my parts and just needed parts installed and rotors turned. That’s all. I was given a reasonable quote and accepted the price. After arriving the next day and job was completed I was informed that my rear brake shoes were still good and left on and that only the front pads were replaced and rotors turned. My rear shoes and hardware were still in the box in my cab. That’s not what I instructed them that I wanted. If I wanted the rear axle serviced it would be an additional costs. The cost of the front brakes and rotors turned was right at $300 … and I provided the parts. That is more expensive than a authorized dealership would cost including the parts. Too expensive and given the excuse of “ I’m sorry sir, I must have misunderstood you yesterday when we talked “ isn’t justifying at all. Other than being way too expensive, thecleanliness of the facility and presentation of professionalism is on point. I felt totally comfy while waiting and the smell of the fresh brewed coffee was awesome as well.

Review №4

Nick was fast and super informative! BMW in Decatur wanted me to wait weeks and Nick had me in and out within 24 hrs. I was thoroughly impressed! My BMW has 235,000 miles on it and I’ll be servicing it with Nick from now on!

Review №5

I have come here twice. Once for my car and next with my sons car. I was provided excellent service both times. I had gone to a Hyundai dealer prior to this but wasnt satisfied with their service because I had to keep texting and calling to reach the technician I was to contact and I was always reaching out to them but them not to me. I came to Service Street Auto based on their reviews. They were top notch from beginning to end. I did not have to chase them down not once. They let me know the eta of when they could possibly get to my car and communicated what it needed, the cost, and when it would be done. I didnt have to make one call to them or hunt them down. That right there is important to me. They did what they said they would do in the amount of time they said and I have been satisfied with their work on both cars. Theyre farther away from me than the place I was taking my car to but I will travel for good service!

Review №6

I mistakenly called this business thinking I was calling the Nissan Dealership. My car was brought in by a towing truck to be serviced. I was impressed with the professionalism over the phone which is a big deal to me. I got to speak with several of the employees there. I was really impressed with Nick who kept in touch with me about what was going on with my car. Communication, another thing I’m big on. Once I find out what’s really going on with my car, I’ve decided I will be utilizing their service. Thank you for your professional and communication!

Review №7

Corey and all staff my wife and I came in contact with where amazing! The Service Street staff delivered on excellent customer service and product knowledge. In addition, we received excellent pricing.We highly recommend Service Street to all who are in need of repairs and deliver on excellent customer service, that sets them apart from their competition. Take a bow...job well done!

Review №8

These guys are the best - Always welcomes you in. Listens to what you problems are for your car and gives you options to correct the problems.Always provides the best service, and at a reasonable price. I will not take either of my cars, any place else. Also - the waiting room is always clean!

Review №9

Incredibly nice people work there. Very communicative about exactly what they saw and did on the car. The place is spotless, super clean. 100% will use again and highly recommend to others.

Review №10

Always have a great experience at Service Street. The team is honest and upfront, and always take care of us. Our family will continue to trust them with our vehicle needs.

Review №11

This was my first time using Service Street for my Jeep, but I will be back. Very happy with the way the manager, Kyle, handled my time there. They performed the oil change in a timely manner, and, while they offered recommendations and let me know about upcoming scheduled services, they did not attempt to pressure me into any unnecessary services. I was also impressed with the cost, which was very reasonable. I would recommend this Service Center to anyone, and I look forward to giving them my business in the future.

Review №12

The establishment is clean, beautiful, comfortable and in a perfect location. From my initial phone call, I experienced professionalism, and friendly staff. Ive never experienced such a seemless and positive experience getting work done on my car. The staff member who worked with me was kind, polite and very honest. He diagnosed my vehicle and when asked if they could also do the back brakes he honestly told me that they didnt need to be done. (He could have easily ripped me off by doing a unnecessary job) I found our new mechanic!

Review №13

STEER WAY CLEAR OF THIS PLACE! These people seem dishonest and charge way more to fix your car than they should and theres no actual proof that they do. They charged me $3,500 to fix an air intake flap (which the part is $600 online) in my Mercedes and theres no proof of any change. I tried to sell my car today and my buyer took the car to service Street to get it checked and they told the guy not to do it and saying they wouldnt pay even $2,000 for it and when they brought my car back it had a new oil leak on the passenger side of the engine and oil all over the engine cover. Ive been VERY PARANOID to take my car to get serviced and I know its a bold claim but I think theyve sabotaged the car but theres no open evidence. Ive had one of the mechanics even leave tools in the hood and Im wondering why the hood was crooked when it was delivered to me and there was left over tools in the engine bay! Something is just screaming DONT TAKE YOUR CAR HERE EVER! Id definitely watch out for this place because everything is just so fishy. Steer way clearP.S. The buyer of the Mercedes I previously mentioned and I have been talking and he said that service Street messed up so many things on the car. He took it to his local mechanic who said they had to be really inexperienced to mess all these things up on the Mercedes and the buyer wanted to let me know that the people at Service Street are A BUNCH OF CROOKS!Please share this review so that anyone who needs service on their car knows not to take their car here so they dont get robbed of their money and an even more damaged car

Review №14

Fast, easy, super helpful, and honest. Was helped by Cory and he and everyone I interacted with were great and super professional and helpful. I went in without an appt. and they got me right in. Great service and will definitely return!

Review №15

New customer! Had a small issue with the battery- they checked it out, looked over everything - made the quick fix and I was on my way in like 20 minutes! Wasn’t charged. Will definitely be back for any future vehicle work!

Review №16

Our experience was a most pleasant one. The employees were welcoming and seemed genuinely happy that we chose them to do our work. Our service was thorough, fast and informative. We will definitely return...and recommend them in the future.

Review №17

Really enjoyed the friendly professional skilled staff that got me taken care of in a timely manner, will defiantly refer to others and personally I will use them again for any of my car needs

Review №18

We got stranded out of town with young children. While they tried very hard to fix out vehicle they were so kind and accommodating to us. Very friendly and professional. They offered us every solution they could for both the car and ways to get out family comfortable and anywhere we needed to go. Super understanding staff!!! Please give them your business!

Review №19

Corey is great as is everyone here! I bring my car here for oil changes, emissions and for a brake light replacement. Very professional and courteous.

Review №20

Best of the best with amazing pricing on full synthetic oil

Review №21

Extremely satisfied with this shop. Brought my car in for an issue another shop couldnt fix, and Corey was so helpful and had wonderful communication, plus they fixed it in such a timely manner. Definitely recommend this place!

Review №22

Excellent and professional facility. Would recommend for anyone in the West or Central Cobb area.

Review №23

So I had my light come on for battery not charging, changed the battery because it was due for one.light came back on so I call for an estimate for my alternator. Was told to stop by to get a free estimate. They came back and said my alternator was good battery was loose. Tighten my battery and was good. Unfortunately my light came back so went back and they did a little more research they came back that it was a some type of manufacture problem something Honda is only able to do. Just that they honest with me to begin with and also went above and beyond. Thank you Kyle in the front and the tech that looked into my situation. I will definitely come back for all my mechanical needs.

Review №24

Service was quick. The offer they have for oil changes is second to non. I will be back very soon for my next oil change and any other repairs I may need in the future.

Review №25

Had a great experience they got me in-and-out in one day price was cool Im definitely coming back and I lived down the street thats the best part about it

Review №26

Ive been going to this Service Street for years. Theyre always friendly, helpful and know me when I walk through the door! I would highly recommend this location for anything you need for your car or truck!

Review №27

Im very impressed and pleased with mi visit. Very professional and quick service, Kyle was a plus in the front desk, I recommend Service Street to anyone.

Review №28

Very quick and simple appointment set up. Was taken care of in less than 20 minutes. There was no pressure to buy anything extra. I felt very comfortable going to Service Street.I talked with Kyle over the phone. He was quite kind and straightforward.

Review №29

They are proficient, communicate well, so far fixed my car at a decent price without any problems, they work with your warranty company on mechanical diffs that they cover, they shuttle you and your car if its not drivable coming in and shuttle it back to you when its fixed for free! that is calming when you break down on the way there or you break down and need it fixed right away while you wait if parts are available, plus its great to have mechanics that actually listen to what you need them to hear and willing to work with you!im thinking im gonna stick with them for awhile at least!

Review №30

Got car diagnosed with ease and have made plans to fix issues Pnc Sparta are off of back order.

Review №31

The consultant was friendly and helpful, but the quoted repair cost was 3 times higher than two other repair shops in the area.

Review №32

Take your vehicle here! The staff was very welcoming and approachable. Unfortunately, there’s always a risk that your mechanic will try to up-sell service (like tell you that you need a new alternator when it’s just a bad spark plug), and it seems even more risky when you are female. That was not the case here. In fact, I THOUGHT it was the alternator but it was a simple faulty battery terminal. They changed it quickly and were not intimidating at all. I took another vehicle to them to fix and, again, it was a good experience. The prices are right around average (just slightly higher than a neighboring auto-shop) and they got us in and out quickly.

Review №33

I stopped by on a whim to get a bulb changed, not expecting to get service.I was pleasantly surprised when they took my car back and Kyle changed out the bad bulb. It took maybe 10 minutes.Exceptional service!

Review №34

Everything was great. I was told a time to complete and it was done in timely manner. Great job.

Review №35

They were so understanding and professional.The result was a great value. I will be returning.

Review №36

These guys are honest, professional, know their stuff and do what they say they will and deliver when promised. They get you a ride to and from. I trust them and you can’t give better praise than that. I will keep coming back.

Review №37

Kyle got me in right away. My issue on my Camry was with the EVAP system and rather than change out a bunch of parts his shop returned my vehicle to me confirming its in good running condition. Integrity with a smile.

Review №38

The personnel at this location were extremely helpful and understanding. I received exceptional service.

Review №39

I love this place! I had a healight out and Corey fixed in less than 5 minutes!! I will always come here for anything having to do with my car!!!

Review №40

Poor excuse for a auto repair shop, only takes on simple jobs because they’re not real mechanics.. pathetic

Review №41

Mechanics did not diagnose the issue with my car correctly the first time. Had to have more parts replaced. Also, found a rodent hole and droppings in my backseat when I returned home. The hole and the droppings were not there the day before. I called the shop and they denied the fact that the rodent hole could be from them. I would not take your car there.

Review №42

I have used Service Street exclusively for my auto maintenance and repairs for many years. They always do excellent work. They are friendly, professional, and complete work by the time committed. I highly recommend them.

Review №43

Very punctual and explained what services needed to be done to fix my vehicle.

Review №44

They were straight forward about repairs. This was my first time here. I already knew what was wrong. They diagnosed the problem accurately and didn’t up-sell anything unnecessary. The work was done well, in a timely way, and at a competitive price. I’ll be back.

Review №45

Reece provided excellent instant service. I pulled in with my newly purchased rear windshield wiper in hand and asked for them to install. They not only immediately installed but did so at non charge. I’ve used them before but don’t think they recognized me they are just that kind of repair shop. Thanks again Reece.

Review №46

Not being local always makes you weary especially when your in a bind... let me tell you I have dealt with mechanics all over the country these guys are the real deal.. literally gave me a lightning fast free diagnosis.. maaaybe took all of 5 minutes for diagnostics.. they even brought me back and showed me exactly what the problem was.. they were unbelievably informative and transparent. They repaired my exhaust and got me back on the road in literally 30 minutes flat. I was shocked due to the extent of work needed and being I showed up last minute on a Saturday.. never have I seen such professionals work at such speed and great prices . Dont even bother going or shopping anywhere else these pros are the best in the Atlanta Metro. I will spread the word to all my friends and family in the area and always be thankful for their help. THANK YOU!!!!

Review №47

Got my 2016 Accord Sport serviced here on Friday April 30th.. Nick, my service advisor told me I had a leak in my valve. He was honest, transparent and great customer service. I wont be going anywhere else to have my car serviced.. it was an all around great experience. 👍🏾

Review №48

Service Street always provides professional service. Never have to wait too long for an oil change quick and easy!

Review №49

Broke down nearby and Kyle, Nick and crew turned a horrible situation into a stress relieving situation! They went above and beyond in making sure we got a quick affordable repair. If I lived within 100 miles I’d make the trip for any future repair need. Best service center I’ve dealt with in my entire life!!! Thanks again Larry and Michele

Review №50

Oil change was quick for a fair price. Appreciate their Lyft service so I don’t have to wait in the shop all day. Very professional front desk men. Great communication. Gave them a 3 star because they forgot to rotate my tires so I’ll have to spend time going back in for that service.

Review №51

Great communication, helpful service staff,Great price, good location

Review №52

I enjoyed my time with Service Street. They were prompt, friendly, and very professional. Ill be back.

Review №53

Awesome place to get your car fixed.

Review №54

Love this place. They are always fast and honest and the 5 pack deal is awesome!

Review №55

Really great group of people. They are thorough and dont waste your time or try to oversell you. And the best part is they are good at what they do.

Review №56

They are always professional, friendly and courteous.

Review №57

Im very happy with Service street. The people are great. Kyle, Nick, & Jeff are awsome. The mechanics are awesome as well. The whole Service street crew are very knowledgeable. I like that. I would recommend service street auto repair to all of my friends. Great job Service street!

Review №58

Took my 2011 Rav4 in for inspection and Nick was great and told me the rear brakes needed replaced. Im using my warranty to get it covered but will continue to use them for my scheduled maintenance.

Review №59

I had a issue with my exhaust rattling and they took care of it. Super friendly staff and welcoming as well. I appreciate you guys.

Review №60

Immediate service for oil change this time as is pretty common. I and out in 30 minutes. Great package deal of 5 full synthetic oil changes for $200.00. Have used for over 10 years for 2 vehicles. A little pricy for repair, but, have never had to carry a vehicle back due to repairs not being done properly.

Review №61

Exceptional and speedy service. Frank was courteous and professional. They definitely have a customer for life. I’d recommend service street to anyone that likes to receive outstanding service and quality.

Review №62

They always get us in and out when we come here. Excellent service

Review №63

There was a miscommunication with the Tech who took my appointment. When I returned to pick up my car for what I had thought was just a Free Brake Inspection, I was charged for an oil change?? (Which they did). After explaining to Nick that I did not order that but would pay for it anyway he said NO WAY that I was not going to pay for something I did not ask for.My brakes were checked too btw!!

Review №64

Great service. Only complaint that I have is that, considering the pandemic, no one wore a mask when in the lobby and while speaking closely to customers. I can understand while working you don’t, but for customers, I think it’s needed.

Review №65

Great service! Kyle was professional, the oil change was quick, and did not cost as much as I expected.

Review №66

Service was Great. They did a good job on my vehicle.

Review №67

They were able to diagnose and solve a issue I had been to other service providers before. I knew something terrible was wrong with my vehicle and completely discouraged until I came to service Street and experience the help from Cory and Kyle.

Review №68

Took the family SUV there for the first time to get the breaks done. The service was great and the job well done. Kyle is very professional and knowledgeable. I will definitely come back!!

Review №69

Place is horrible they try to charge over double for what parts cost and then lie about fixing things there was another guy there that had his oil changed while I was there and his car was leaking oil the guy at the counter told him it was a plastic seal that went around his plug for the oil pan then said the where gonna replace it then the mechanic that was working on the car told him there was nothing wrong with it the oil was residual from the oil change that he didnt replace anything they are very dishonest people working there

Review №70

Top notch, fast, and friendly.Also they let me know what else needed to be done.5*

Review №71

Over priced and nothing special?

Review №72

Super quick! Very professional!

Review №73

Super friendly. Great knowledge

Review №74

Excellent care and communication from Corey. We will be back!

Review №75

The place is well organized and efficient work. Estimated time provided was accurate.

Review №76

This is the second time I have brought my car to this shop. They have been professional and very honest about the work they do. I plan on returning to service my other cars.

Review №77

Ive been using Service Street for all my auto needs for several years. Theyve always been at the top of their game and never let me down. Friendly, fair priced, and honest. You cant go wrong with placing your auto care trust with the professionals at Service Street.

Review №78

Great service, great value, great customer service. Diagnosed and serviced problems others couldn’t. Ask for Nick the manager he’s the best!Thanks

Review №79

Great experience. Great service. Nick King is the best.

Review №80

I loved my service and the staff was very friendly and making me aware of my car problems. I would highly recommend this shop and will go back for anything concerning my car

Review №81

Cool laid back place. Much much faster than what I was expecting 👌🏾👌🏾👌🏾

Review №82

Kyle was so helpful yesterday. I needed a quick break light change and he got it down right away. Super nice and professional

Review №83

This is the third time I have used Service Street and their customer service has been incredible all three times. Always polite, professional, and friendly. The facility is exceptionally clean, employees are helpful, and the service is fast and dependable. I wouldn’t hesitate to recommend this place to a friend or family member.

Review №84

Great service, courteous & knowledgeable.

Review №85

I was in need of service on my radiator and Service Street came through. Same day service!! Price was reasonable and the service was fantastic. If you’re in need of car repair, I can recommend these guys.

Review №86

Fast friendly and professional. I cant ask for more!

Review №87

Top notch, Service, Communication, and most importantly quick and reliable turnaround time !!!

Review №88

Alway fast and professional, and most of all, always honest advice about what is needed for my car.

Review №89

I had an appointment for free service check engine light and service was right on time

Review №90

Excellent customer service !! Always very professional, thorough and friendly ! Very knowledgeable of my vehicles needs for maintenance. Highly recommend for a trustworthy business !

Review №91

I live in the area and have driven by many times. I was considering the purchase of a used vehicle and had a couple of items of concern that I wanted to get looked at. Upon arrival I was greeted by Kyle. He was very thorough in his explanation of what the issues were and of the expected repair costs. If I had purchased the vehicle I know I would have been in good hands at service street if Kyle is any indication. He instills a great sense of confidence.

Review №92

They were efficient and kind. Would recommend!

Review №93

I have really enjoyed using Service Street for their service.They where punctual and quick with the repair.Price was fair and normal cost for a more reputable establishment.2 reasons for 4 star:1- They left old parts in my engine bay2- It would be nice if they wipe the driver side down and run a vacuum.Other wise Jeff very professional and will continue to use them for service.

Review №94

Excellent service, friendly staff, reasonable price.

Review №95

Great service and professional mechanics

Review №96

Excellent customer service, Nick was great at explaining what issues my car was dealing with, and what needed to be done to get it fixed. When I asked about finding parts that were cheaper than the parts supplied by the dealership, he was more than willing to help and fully explained the differences in warranty due to this move. The work was done quickly same day and I couldnt have asked for an easier experience!

Review №97

Quick service, awesome customer interaction! I have found a group of honest, helpful and considerate technicians! Will definitely go back!

Review №98

My whole family uses Service Street. They are prompt, friendly, thorough and honest. I dont have to worry about getting taken advantage of or overpaying. Wait time is moderate (avg 30 min) but reasonable. Very professional and knowledgeable.

Review №99

Great place to get professional work done at a reasonable price. Very honest and upfront service! Highly recommend this company!!

Review №100

I am new to Service Street, but was referred and I have been nothing short of impressed by the professional, clean atmosphere and efficient, cost effective services. Kyle has helped me up front every time and is always kind and informative. I would and have recommended this shop to others.

26 Photos
4.6 Rating
  • Address:3700 Dallas Hwy NW, Marietta, GA 30064, United States
  • Site:
  • Phone:+1 404-220-7503
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Small engine repair service
  • Smog inspection station
  • Towing service
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:Closed
  • Wheelchair accessible entrance:Yes
  • Oil change:Yes
  • Mechanic:Yes
  • Appointments recommended:Yes
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