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An
Review β„–1

They are always quick, courteous and dont ask me to buy a new air filter everytime πŸ˜€

Ho
Review β„–2

They are always professional, fast, friendly & their prices are a good value

Ms
Review β„–3

Great, quick service, got my oil changed, windshield wipers replaced and a new air filter all within 30 minutes. The assistant manager was also very friendly and told me things I did not know. Definitely recommend.

As
Review β„–4

After putting air in my tire multiple times, I realized I had a slow leak. However, having two very young children (one a newborn) I was dreading figuring out the logistics of having to get my tire fixed. I pulled up to see if they happened to have time to look at my tire and their exact words were β€œabsolutely, we’re here for you”. They had a lot full of other cars, but worked my car in and had it ready within 45 min. I was already a customer for oil changes but this just solidified my loyalty. Can’t thank you guys enough!!

Ru
Review β„–5

The mechanics at this place are phenomenal. The guy Scott remembered me from last time I came. The whole staff are very knowledgeable about their work. I wasnt there for a long time and this was on a Saturday. I definitely recommend this place.

Me
Review β„–6

It’s hard to find a trustworthy car repair place these days, but come here and ask for Thomas or Scott and they will take good care of you. They both have repaired my car different occasions and they really know their stuff! Recommend things that my car needed that nobody ever let me know before. Very grateful to have found a place I can trust.

Ti
Review β„–7

Best experience! Scott was incredible. We were on our way to TN for a business meeting when we got a flat tire. Scott fixed our tire for us very quickly and got us back on the road. He was so very helpful and kind to us! Highly recommend his services!!!

Ou
Review β„–8

The staff here is really nice and knowledgeable! They wont oversell you or try to rip you off. As a woman, thats important. You can trust this location. Idk about the other locations. Not all locations are the same.

lo
Review β„–9

I came in right at open to the front of the building and was a bit confused on where to go. I called and they picked up within 2 rings. They politely told me the oil change area is around back. I went around and Thomas asked me what service I may need and instantly guided me in for my oil change.They finished my oil change quickly and were very professional. I recently moved to the area and I’m glad express oil change is still great at this location. Thank you Thomas for welcoming me to my new location!

Ch
Review β„–10

It is normally really hard to find a car place for service that actually listens to what you think you need. Thomas Watkins and his staff didn’t think twice about up selling especially to a women. They were very professional polite and thorough. I would highly recommend going to them. Great service guys!!

Ca
Review β„–11

Thomas the assistant manager helped us out today with our oil change, Great customer service, quick in - quick out!! Kept us smiling the whole time we sat inside the car! I’m definitely coming back and i recommend you to come see these awesome people with great service!!

Ca
Review β„–12

Jamal was excellent, Very attentive and efficient. Great attitude and customer Service. Would recommend this service station any day.

al
Review β„–13

I absolutely love this place. I saw all the great reviews online and decided to come check it out. Upon arrival I bumped into their assistant manager Thomas who took great care of my car and I. I was getting mycar worked on within minutes He educated me about my car and gave me great deals & even put air in my tires for me. i’ll definitely be returning to get a new set of tires soon!

Ch
Review β„–14

Quick and friendly. Just a little pricey

Ka
Review β„–15

I went to this business yesterday to have apre-purchase inspection done on the vehicle that I ended up buying! These guys did a very thorough inspection, bumper to bumper and also hooked it up to a computer! (Amazing price!) I felt very confident with my purchase after the managers went over every detail of the inspection with me! Very professional business! I absolutely will be using this business for future service!Highly recommend!!! πŸ˜‡

J
Review β„–16

I go to different express oil change locations but I will go to this location from now on. Thomas was extremely quick and knowledgeable and fixed an oil leak that had been missed on my last oil change at another location. Highly recommend this store

em
Review β„–17

Seriously the best customer service Ive ever had. The best guys work here! I have been taking my car to Express since I first got a car about 14 years ago. This is the only place I trust getting my car looked at and my oil changed. I have been to 3 diff Express locations and all of them have the most wonderful staff. Thank you Express for always taking such good care of me and my car! Happy new year and happy holidays!

st
Review β„–18

I had the tires rotated and balanced and the oil changed. It was done in about half an hour. I asked about brake wear and was told it was about 50 percent. The last place I had a rotation I was advised that I needed new brake pads. I appreciate the service here and that theres no pressure to have additional work done.

Ra
Review β„–19

This place is great!! I always get great customer service and the guys are always friendly. They dont try to sell you something that you dont need. Very affordable. I will continue to use this place. πŸ˜ƒ

Da
Review β„–20

Friendly and prompt service. They definitely know their stuff.

Sa
Review β„–21

I was in and out of this place in less than 15 minutes! The guys here have the best service, they’re super polite and helpful. I recommend this place 110% to everyone.

An
Review β„–22

The team here is really exceptional. They are smart problem solvers and hard workers… what else do you really need? I’m coming back. Thanks to the Asst Mgr and Jamal

Lo
Review β„–23

Just moved back here, and had work done and emissions done, awesome staff, I would recommend their business.

JU
Review β„–24

Service was great! Thomas the assistant manager was very friendly and efficient!

Be
Review β„–25

Great service from Scott and the whole crew. Did quick and professional service on a blown tire. Had me in and out in under an hour and gave me a great deal even though the service was urgent and unplanned. Highly recommend!

Em
Review β„–26

Today was awesome! Thomas helped me and walked me through the process. He let me know about a wonderful discount that they give β€œWhen the Braves win, so do you”. If the braves score 5 or more points in a game you get that discounted on your total. Plus if they win on a Tuesday, the discount doubles! Th3 process was quick and easy and I was out of there in 20 minutes. Thank you guys!

Na
Review β„–27

Starting with the manager, Scott, these guys are awesome! Very courteous, quick, and are willing to explain any mechanical questions you may have without judging you. I highly recommend this crew.

Ja
Review β„–28

Terry is kinda rude, he rolled his eyes at me. Didn’t give any direction just tapped on things. Didn’t explain what was happening or if my air filter was good.

Fa
Review β„–29

They are very good, very fast, and so nice.

An
Review β„–30

They got our repairs done quick and efficient and were very friendly

Ca
Review β„–31

I had a holy ghost good time I will go back any time to join the team in whatever way I can thats my new family forever love ❀️ you guys MAY THE LORD CONTINUE TO KEEP YOU ALL LOVE 😍 yah Carolyn Dixon

De
Review β„–32

Awesome job by Morgan! Kept me informed about everything going on with my car, showed me my oil levels, and my air filter! Would highly recommend this place! Stop by and see Morgan!

Be
Review β„–33

You can drive up and stay in your car. My kids loved to watch the action up close. Juan serviced the car and was Helpful and professional. Thomas the asst mgr runs a tight ship and has created a welcoming atmosphere. Recommend!

re
Review β„–34

Thomas was great!! Never had to get out my car! He got me in and super quick!! He also took 5 dollars off my oil change. He went above and beyond to make sure all my lights and turn signals were working and went through the break down of everything they did, as well as what they recommend needed to be done. Never felt pressure of him trying to upscale me on anything. Which I love because I feel like sometime when I go to other places they push me to buy or fix with things.I will definitely be back! Thank you again!

Da
Review β„–35

Thomas helped me with an oil change.was courteous from the start. He let me know of an additional maintenance item they could take care of them or at a later time. Not in a pushy way at all like a lot of places I have encountered. I even called back with a question after I had left and Thomas took the time to answer it. Thank you.

St
Review β„–36

Best place to go for your car repairs at this location. Thank you for being a great team, keeps me coming back

Le
Review β„–37

Great, fast, and friendly! Thomas is very accommodating and I’ll definitely be back!!!

ka
Review β„–38

Perfect experience! Very friendly, good price, took care of everything quickly!

Ra
Review β„–39

Thomas did an amazing job with communication and explaining to me step by step of what he was doing with a great deal and it was overall a very satisfying experience.

As
Review β„–40

Do good work. If you just need minor work ask for Cory he is awesome and always take care of us.

Sh
Review β„–41

Honest, Reliable, friendly. Express oil was recommended to me by a friend, she spoke about how great the service was so I had to see for myself and all I can say is, I’ve haven’t stop coming.Gary, is β€œoutstanding” he’s goes above and beyond to help. He/they will β€œnot” perform a service just to make money (honesty) and that speaks volumes. The love of Jesus flows in this place. So if you are looking for great service and great people give them a try, I promise they won’t disappoint!

Ry
Review β„–42

They always do me right with my car and give me the advice I need. I let them handle all my regular maintenance

Ju
Review β„–43

Very helpful and attentative. Chris and zack helped me out a lot. As well as David had some trapped in my engine and they got me right. Will come back

Ty
Review β„–44

Honest, affordable work! I went in for an oil change today before traveling. Scott opens my hood and the power steering hose is spraying fluid. Ive had a small leak Ive just been topping off but it finally hit a breaking point. They give me an estimate, not a bad price. I ask the guy I have to go to Newnan today, so Im hoping to leave at noon, think itll make it? He gave an honest answer and said yeah, just check the fluid level around Atlanta between each way and get it to a shop ASAP. I said Could you guys fix it before noon? He said hed give it his best shot.It went in at 9:15. 10:45 it was ready. Ive waited longer for simple oil changes before.Place absolutely cared about and took care of me. Great company! Thank you, Scott!

JP
Review β„–45

Quality work and service, however starting to become quite pricey.

Ho
Review β„–46

They were nice and got it done quickly but they charged me $62 for a basic oil change. They claimed the filter for my car was $24 which is crazy. I usually pay around $30 anywhere else for the entire thing. They asked me once they had already started working on my car if the price was okay so I couldn’t really say no.. I feel totally ripped off.

Ta
Review β„–47

Fair prices, they have never pressured me into unnecessary work, friendly and knowledge staff. And rather quick - reasonable wait time, but i usually go around 8:30 a.m..

Ma
Review β„–48

Took a long time. Went in for a routine oil change. 67k miles. $61.45. Way too much. There have to be cheaper options. Been going there for 10 years. Not going back. Called the store the next day....that’s the price

Ja
Review β„–49

If it says online this location opens at 8 am..it should be open @ 8 am. People have places to be such as work.

Ra
Review β„–50

Too expensive glad I forgot my wallet πŸ™ƒ

Ch
Review β„–51

Very friendly, thorough, and service driven.

Kr
Review β„–52

They were very fast changing my oil. Super sweet guys and very professional! Fastest oil change I’ve ever had!

Ma
Review β„–53

First time being serviced here by the manager CJ. When I arrived no one was initially here to guide me to the back. I have a call and he immediately apologized and came out personally to get my car started with my oil change. He educated me on getting my tires balanced and rotated and was very respectful! He did not push any services I did not need at the time which was a first and I highly recommend.

Ma
Review β„–54

Very friendly and good service πŸ‘

Mi
Review β„–55

Thomas is the one who has helped me a couple times and helps me keep up with what maintenance i need on my car :) He’s friendly and quick! and as of now i’ll be returning for a tire rotation :)

ju
Review β„–56

Jamal, and everyone at Express Oil Change, were super helpful and knowledgeable about the oil my car needed. I was in and out of there super quick without even getting out of my car. They even gave me a discount for being a first time customer. I will definitely be going back!

lh
Review β„–57

Thank you for excellent service . Everyone were friendly and thank you for cleaning around the engine parts. Will recommend everyone and definitely will be back for next oil change.

De
Review β„–58

Quick and easy service. The guys who worked there are extremely nice and i’d like to thank jamal for helping me.

Ag
Review β„–59

The service was convenient but they over-charge. They also try to up sell you repairs you dont need or didnt know needed to be done. They lied to me that my radiator was leaking, if that was the case, my car would have been over heating. Wouldnt recommend unless you dont have time to go any other place.

Em
Review β„–60

I took my car in for an oil change and they were very efficient and helpful! I felt informed but not pressured to buy anything else. I will go again!

Er
Review β„–61

Always friendly and helpful. This is my fourth car that Ive used there for servicing.

To
Review β„–62

I like this group of mechanics. They all care. Its due to the leadership build by a quite but effective manager.I have taught my kids to engage and learn from this group to maintain their cars. Because its a healthy and trustworthy team their. When I suggest remediation to their services they listen. I am a patient man, so many complaints I listen to while I am their is due to people own unrealistic expectation usually due to stress. And their own implications because they are not proactive on their own cars maintenance. And the time it takes to provide that service. Your fire is not my issue I say, but these guys are their to help even the ones that place themselves in a self induced stressful situation.I watch my son and daughter safely learn and understand how important it is to properly maintain their vehicles.Great job keep it up, you set the standard in our area. Raise that bar high people. Now lets get a female mechanic in ypur ranks. Find one.

Br
Review β„–63

Excellent service, very quick and thorough. Thus is where I take all my vehicles for any service!

Ti
Review β„–64

Best customer service. Knowleageable

J
Review β„–65

They let you sit in your car the whole time and were enthusiastic about wearing masks. They mentioned things to take care of soon but didnt try to upsell anything.

Ki
Review β„–66

Great people=great service!!! I will be back for brakes and tires. And I got a Braves discount...what a fantastic find!!!

Ma
Review β„–67

The quickest oil change youll ever get with polite and friendly service. Very fast and efficient highly recommended!

Sa
Review β„–68

I never write bad reviews. I am a person who will go out of my way to write a good review. I generally love Express Oil Change. Since they are a chain I always go to Express oil change because I trust them to do a good job at a fair price. When I came in they reassured me that it would be right over $70 with tax to get the synthetic oil that I needed. They told me that it would be the same price that I always pay at the other express oil change locations. Fast forward, they tried to balance and rotate my tires after I had just balanced and rotated them THAT SAME MORNING at discount tire. (There was a sticker on the window). They ended up just changing my oil and then the total came up to $96, after they told me $70 when I checked in. I even called and had them speak to a manager at a different express oil change that told them how much I had paid for my past four oil changes (all right at $70) and they still wouldn’t budge. I feel like I was taken advantage of and I will not be returning to this location.

De
Review β„–69

I just moved here from Lithonia. I needed a oil change so my daughters friend told me about Express Oil Change & Tire Engineer.I went in and I was so happy with the service I received.The guys was so nice and fast. They also let me know about a issue I need to take care of. So I will be back. Thanks again guys

Da
Review β„–70

Wow! These guys were awesome! Went in for an oil change. The entire staff was courteous, professional, and friendly. The oil change was quickly done but they were very thorough checking all fluids and topping off where needed. They also did a vehicle inspection including air filter, hoses, and checking for leaks and such. Going in, I was aware of minor problems that needed attention. They discovered those things and brought them to my attention, suggested service (as they should), gave me a reasonable estimate, but were not pushy in any way. Very professional and friendly at the same time. I was also impressed with the safety of the garage area. There were 3 or 4 guys working on my car, communicating with each other on the progress of the service while maintaining a safe work environment. The price was well worth the excellent service I received. They completely won me over and I will return with my other vehicle when needed. Highly recommended!

Da
Review β„–71

I just got back from an oil change with Harrison and he is by far the best mechanic I’ve ever been to! He helped me out so much and showed me everything to understand my car better. Checked my air filter and suggested a tire rotation for my car. Never had an experience like this especially for a first time visit! Thank you so much!!! Will definitely be returning from now on for my oil changes.

Al
Review β„–72

As a previous mechanic working on oil changes at Walmart, I must say that this is one of the fastest turn-arounds for an oil change. On top of that the staff is upbeat and incredibly friendly. Particularly I gotta give Thomas a shout out too for making it happen.

Ni
Review β„–73

Very fast and efficient service. Thomas and the crew got me in and out. Highly recommended!

p
Review β„–74

Not impressed. I took one of our company Vans in for an oil chg. They supposedly rotate the tires on all the Vans we have according to the Mgr on duty. I asked our Mgr if they ever did when he went, he said no.Long story short, they rotated the tires and changed the oil. Coolant still at min level in the reservoir, washer fluid half full and air filter never checked as there was no evidence in the dust accumulated on the air box.The tire guy rotated the tires, and then, Proceeded to install the lug nuts at full gun pressure. No torque stick, no torque wrench to apply the correct torque to the lug nuts of a 148 pounds. I asked One of the other service people about it and he said to talk to the guy I asked him and he gave me attitude like I had no idea what I was talking about. I have been servicing vehicles for 30 plus years, and sold the air tool that he was using for 8 years. When I questioned the manager about their process he told me that the guy was doing it correctly, And that that was their policy. This he told me from his office which is in no view of the vehicle being worked on. Granted I think he is a good manager for defending his employee, but not when they are doing and incorrect procedure.Its very sad to see the state of customer service these days.

IR
Review β„–75

These guys are amazing. They do the service quick, and I haven’t had any problems afterwards. Ive had multiple oil changes and I’ve just had a transmission service too. One of the only service centers I actually trust.

Ph
Review β„–76

I asked for an alignment. They proceeded to drive the car, which a good mechanic would have said, β€œWhoa! There is something wrong with the car.”The people at express aligned my tires as asked. Then they told me I needed new front axels and new front bearings. Then they charged me $100 for an alignment that they knew they shouldn’t have preformed. A solid mechnic would have called the owner of the car and said, β€œHey, I can’t align your front tires because you need new transaxels and bearings.”Express doesn’t care about you. They only care about that money. Don’t take your car here. Take it to A to Z auto off of canton. Frank is honest and cares.

Ma
Review β„–77

I always have a great experience here. Oil changes are always fast and pleasant. They show you everything they are doing and explain why they are doing them. I went to get my brakes checked and they show my how much I have left on each brake pad and rotor. When I was waiting to get my CV axle replaced they called an Uber for me to drop me off at work. I highly recommend.

Ca
Review β„–78

Usually, I get so frustrated when it’s time to get my oil changed. Everywhere I have gone in the past takes way to long, but not here!! Jamal and Thomas were extremely helpful! It was the fastest oil change that I have ever had. I will be going here from now on.

Br
Review β„–79

Regular oil change and tire rotation today. They always do a great job. Ive been coming here for several years, with multiple cars. The best thing, besides the great and fairly priced service, is they never try to push me into something I dont need. They dont even suggest it. Theyve earned my trust and repeat business. Highly recommend them.

Va
Review β„–80

I was in and out with my oil change without ever getting out of my car. Wonderful customer service and the tech wasnt pushy about additional services. Simply let me know what I might want to have done in the future and that was all.No upselling or aggressive matinence attempts. I really enjoyed my time.

Wi
Review β„–81

Great guys over here. They take their time while being extra fast. I was in and out within 30 minutes for an oil change. I like that they assess the total car for other issues you may have. Great work!!

Je
Review β„–82

They are so honest. My car is not the best but they always treat me with great respect and give me the best advice. I feel like they would give me the same advice my father would give me.

Er
Review β„–83

Everyone was very kind! The assistant manger, Thomas was great! He helped me and worked hard to get me out in a timely manner. Highly recommend!

Ho
Review β„–84

Went to get alignment done and their systems weren’t calibrated - so they actually unaligned me and I later went to a dealer ship who explained how BAD express oil change unaligned my vehicle causing unnecessary tire ware.I got a full synthetic oil change and they claim I need to come back at 5k miles - Toyota recommends 7500 to 10000 miles...We have a 2016 Toyota Highlander.They also nearly forgot to replace my windshield wipers. The guy that was supposed to install them put it in the system to charge and just walked off. When we questioned it (since we sat in the car during the oil change and noticed no one had touched them) they were pretty certain someone had replaced them. They did put the new ones in after we questioned them.Y’all this place just costs me more money and they try to find ways to get money out of you!!!!Be carefulADDITIONALLYMy windshield wipers weren’t even installed correctly!! Good thing I found out while cleaning my windows or else they would have flown off and scratched my windshield 😑😑😑😑LAST TIME I DO BUSINESS

Ch
Review β„–85

Great place in and out wonderful service

Ty
Review β„–86

Thomas gave me extremely great service. Great timing, personality, very knowledgeable, great customer service. Recommended him to anyone who comes. You will get the best service.

Ry
Review β„–87

I went to this location due to the high ratings, but was disappointed with the service I received on a Tire Repair and would not recommend this service from this location.I came in with a small nail in my tire, which the technician confirmed was reparable. I waited about 15 minutes and was on my way for $15. The next morning I received a low tire pressure warning light, which I figured they did not put enough air in the tire, so I filled it up and choose to monitor. Three days later I received another low tire pressure warning light and saw the tire was 17psi lower than what I have filled a few days prior. Needless to say there was an issue, especially since prior to the repair I was seeing about 2 weeks before I lost this much air.since I do not live in this area, I went to another Express Oil Change where I service my other vehicle and they said the tire had been plugged, not patched and likely needed to be re serviced. I enjoy Express Oil because they are always honest, but clearly not at the Barrett Pwky location or maybe they just dont know how to repair tires properly.When my tire was taken back off, the new technician noted that my original hole was not repaired, actually the nail was still in the tire. Im not sure how you miss that, unless youre just finishing the job to finish the job and not actually repairing the tire properly. See the photos below of the smaller hole in the third picture (this is the original puncture from the nail), then see the second photo with the larger hole (this is what was repaired by this location) and the first photo is how close the two are together.Ive since had a patch put on the tire and havent had any issues in two weeks. I reached out to Express Oil through their website as mentioned in all of the 1 star reviews and havent heard back in the same two weeks. So you all should see those comments as a front that they actually care about making it right, but actually dont when you reach out as requested. Im sure Ill get a nice generic response back within a day or two on social media since everyone else can see how poor they are at repairing tires.

st
Review β„–88

Staff was very professional and helpful. Oil change was completed in a timely manner without delay and staff also made helpful recommendations to maximize fuel efficiency. I will definitely return for future services

Sa
Review β„–89

Very good customer service

Al
Review β„–90

I always use express oil change. I used to go to the one on Woodstock because of location but since we moved I have used the one on barrette multiple times. It’s always time efficient, they are always kind, don’t try and sell me things just because I have no idea what to do. I just came to get my tire plugged and since I had three kids in the car and two were sleeping they let me stay in the car, saw me right away and used a hand jack to take off my tire and plug it while my babies continued to sleep in the air conditioned car. That’s the best.

Ky
Review β„–91

Excellent service everytime. They only sell you whats needed, and get you back on the road asap. Will definitely be back for all of my future oil changes/other service.

To
Review β„–92

Gary is awesome and so helpful! They did the work I needed so fast and he was so kind hearted the entire time. He didnt talk to me like I was stupid like Ive experienced at other mechanic shops and he didnt cheat me to make an extra buck. I would highly recommend!!

Br
Review β„–93

Thank you Thomas for demonstrating a high level of professionalism and superior service. You made my experience a pleasure.

Ty
Review β„–94

This was literally a 5- Star experience! I pulled into the shop, immediately they took care of me. I sat in my car for the duration of my visit (5-10 minutes) and got my oil and filter changed. They showed me my air filter was filthy and changed it for a great price, checked my lights (two of them out, only $6 each) and gave me a quote for a tune up, at my request. Harrison was awesome and had probably the best customer service skills I’ve ever seen. But plainly, if you want an excellent experience, go see these guys! The team laughs and has fun with each other and gets the job done efficiently! Obviously, I will be back.

Br
Review β„–95

Caesar and Sam and the guys were great . Fast informative and straight to the point. I love that you get so many services just from the oil change. Keep up the great work guys!

Ro
Review β„–96

Awesome place for a quick oil change at a great price! They topped off fluids and gave a thorough check of everything. No pressure to fix things that didn’t need to be fixed. Found them trustworthy and will be returning for all of our car maintenance needs.

Br
Review β„–97

Thomas is very knowledgeable and explained our options but wasn’t too pushy. With a car full of kiddos I appreciate the fast, friendly service as well as his professionalism. He’s a good one!!

Ra
Review β„–98

Very nice ..I like that you dont even have to leave your vehicle..I was in and out in no time ...keep up the good work.

Ad
Review β„–99

Fast, friendly, and very professional. As a female every tech was helpful and honest. I didn’t feel as if they were trying to get over on me. They topped my fluids off and even explained the recommended preventative maintenance. I definitely recommend. Go see Sam!!! He’s the bomb.

Au
Review β„–100

Had blown out my rear tire one morning. I called ahead and asked about pricing. I didnt know the size of my tires, but after just giving my cars model, they were quickly able to tell me what I needed. VERY KNOWLEDGEABLE! I went in that afternoon and they ran to their warehouse to get the tire and installed it quickly. The whole thing only took about 40 minutes. Very happy with the quality and service. Will go back again with any other issues. HIGHLY RECOMMENDED!

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