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Epic Automotive Service
102 Fairground St SE, Marietta, GA 30060, United States
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Epic Automotive Service
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Gr
Review №1

Greg and staff are the best. They clearly explain what your car needs and why. They don’t pressure you to do any work but will tell you what is critical. Chris keeps me posted on what is happening with my vehicle while it’s there and they will bend over backwards to get my vehicle back as quickly as possible. I have no need to take my vehicle anywhere else because I know they have my best interests in mind when they work on my vehicle. If you want to work with honest people who take care of you and your vehicle then Epic is the place you want to go.

L
Review №2

Excellent customer service and explanation of detailed services. I appreciate their transparency and good service. Thank you Greg and Chris for saving our Audi. :-)

Ru
Review №3

Thanks Greg for the excellent detail job done on my 89 Volvo, ready now to show at Caffeine And Octane.

Mo
Review №4

Great professional and efficient service at a very fair cost. In addition, the owner is very honest!, along with his manager and technician staff.

Da
Review №5

Always great customer service. Greg is the best!

J
Review №6

Super experiences with Chris, Greg, and the EPIC team. Recalls are only done by dealerships and I had to take mine into a dealership where they additionally found unrelated issues with my diesel X3 to the tune of $4k. Took it to EPIC instead, they gave it proper diagnostics, gave it some love, and Im out the door for the cost of a weekly trip to Publix.

re
Review №7

The best car repair experience I’ve ever had!!! Friendly service! Clean building! I brought my car in because I was having misfires. They diagnosed and found the problem quickly.Most importantly the entire staff was positive and thorough in the assessment in what it would take to get my Audi A6 fixed. My car runs incredible!!! I highly recommend Greg and Greg and the rest of Team Epic Automotive!!!

Ka
Review №8

These guys were great. My first experience using them to fix my Audi Q5. I would never take any of my cars to the dealership. They were very responsive and communicated very well with what was going on with the car. It was a big job, but they had it all done in just a couple of days. Nice to get the car back so quickly. I’ve been driving the car for a few weeks and it’s like new again. Highly recommend them. They also left my car cleaner then how I left it!

R.
Review №9

I have been going to Epic for a few years. Greg is a great mechanic and he is always willing to talk to you and explain things. These guys take excellent care of all my vehicles. I recommend them to anyone that needs a good mechanic.

Fa
Review №10

This repair shop is EXCELLENT! love the new location, more space,easier access, they have taken care of 3 mini coopers for us since 2014 and as expected very reasonable pricing! Thank you!

St
Review №11

These guys are great. I called up there and explained what was going on with my BMW 528I and that need to get it towed to their shop. As soon as my car arrived late that evening I got a call that they got the car and will be doing a diagnosis on it shortly. Found out it was my starter and they gave me the rundown on the cost and labor and when it could be fixed by. I was able to get my vehicle fixed and returned the next day. The price was less than what was quoted because they did not need all the parts that was ordered

Hi
Review №12

Great place to take your BMW for any repairs and maintenance! Reasonable prices. Greg helps you all the way. Highly recommend.

Ki
Review №13

Had my BMW X3 serviced here. Everything was great from price, front office staff and automotive work. Would highly recommend and use them again.

Jo
Review №14

Epic Automotive...Epic experience. Greg (Owner) is a very knowledgeable and professional mechanic. He takes his time and treats your vehicle as if its his own. Also he doesnt mind walking you through any questions or concerns you may have. To sum it up; GREAT company, GREAT service, I WILL be back! Thanks guys!

An
Review №15

Willing to go the extra mile to ensure you are satisfied with the service.

To
Review №16

We have been taking a Z4 and TT Roadster to Epic Automotive for many years. Excellent service and I highly recommend this shop for anyone needing repairs. Greg and Greg go out of their way to do an exceptional job!

Eu
Review №17

Greg and Epic Automotive are fantastic. Took my BMW to someone else to get it fixed, and it ended up coming back worse than before! I was directed to Greg by a coworker, took my car there, and Greg had it properly diagnosed and fixed in a few days. Price was very reasonable and Greg took the time to explain what was going on and what he had to do to fix it. Its working perfectly now. Thanks again for the excellent service! Youve got a repeat customer for life.-Geoff

br
Review №18

Great customer service and very helpful.

I.
Review №19

Amazing...I was very nervous at first because Im kinda new to Atlanta. Greg B. was very friendly and explained everything to me. I would recommend epic automotive to anyone! The wait and the amount paid was worth it. Thank you so much!

Jo
Review №20

The service is reasonable, fast and professional. They truly take the time to explain the service and they know all about your car. They will truly educate you and help you to maintain your car.

Am
Review №21

I found this wonderful business out of convenience of the location to my job. Greg & his wife have proven over the last 2 years they are a trustworthy business with a vast knowledge of many automotive brands. If you try EPIC AUTOMOTIVE, you will not be disappointed. Fair prices for services, easy scheduling and vast mechanical knowledge.

Ke
Review №22

What a fantastic shop to do business with!! Greg and his staff are very knowledgeable, fair and consistent. While I did not like to hear that I needed a new transmission, Greg made it as painless and it could have been. They will always give you options but offer their expert opinion and advice without being pushy. You will also not find ANY of the attitude that I have found when dealing with the BMW dealership! Greg truly enjoys what he does and it shows!! If my car needs service..... Epic is the only place!

Ni
Review №23

I dont have an imported car, but Greg and his wife still take care of me! I go here for my routine oil change, and Greg is great about providing details on preventative care. When I went to Toyota in the past, they take forever and dont give any details. I will continue to go to Epic! The wait, and $, is well worth the quality of service.

G
Review №24

I hate doing reviews, its not my thing. But..., I cant tell you how much this place warms my heart. A HONEST MECHANIC, RIGHT HERE, IN GA!What a awesome person and great mechanic. Greg takes time to explain issues with my baby. I change cars like I change under-wear. Well, Im three + years in 😊 and with Greg and The Epic Family many more. Thanks Guys

Er
Review №25

I am not one to write many reviews but I felt it was imperative to let others know of the care and knowledge of the staff and the high quality of service at Epic Automotive. There is never a good time to have car trouble, but Greg was accommodating, compassionate and kept me informed while parts were being ordered and repairs were behind made. Based on the make, model, and mechanical problem, the parts took a few weeks to come in, and the shop kept my vehicle while waiting on the required part components. My car has been completely repaired and I am a highly satisfied customer. I can guarantee I will return to them for future services.

Ka
Review №26

Over the years, Ive brought my Audi to several mechanics and Audi Specialists. but never been satisfied. Epic was recommended to me by a friend who owned a BMW, so the next time I needed service I tried Epic. When you go to Epic, you speak with an owner who also happens to be a Master Mechanic. Greg takes the time to listen and takes his time diagnosing issues. He methodically explains what needs to be done and if available, offers used and refurbished options for parts, which can save a ton of cash. I would never take my Audi to anyone else!

Wh
Review №27

Greg is amazing! He has worked with me for a few month on several different vehicles. He always communicates very well and is very professional. I look forward to doing business with him in the future.

G
Review №28

Had my z4 recently serviced for the 100k. Pricing better than dealer. The staff are BMW certified and ase certified. Owner has current BMW master technician classification. Wont go anywhere else

Vi
Review №29

Recently had a transmission service performed on my r56 and had car looked over as a previous European shop in the area replaced the engine (when it was unwarranted). Found out all the old motor needed was an oil filter stand housing gasket. Thus my journey to find a new shop I could trust...I also own an e46 and e85. The owner and shop foreman is a BMW master tech and quite knowledgeable. Make sure you ask for qualifications before any of your vehicles are serviced. Will return

Ju
Review №30

Greg is fair and honest. Chris always helpful.

Do
Review №31

Ive been driving BMWs for more than two decades now and went to many different dealers and Mechanic shops for service and repairs. But the service at Epic Automotive is on another level. The ower goes well beyond whats expected to make sure that my car is running at its best and he has a great sense of pride and integrity in his work. They are a knowledge bank of information on every aspect of German cars and I am very pleased to have found them.

Mi
Review №32

If you own a BMW and live in Georgia, then go to Epic Automotive for your car service. Greg knows more about BMWs than any mechanic in the area, and he charges fair prices for parts and labor. I interviewed countless mechanics before I met Greg, and I was disappointed every time. I live in Johns Creek--nearly an hour away from Epics location--but I will always turn to Epic Automotive because the quality and care of their steadfast labor significantly outweighs the longer commute.If know anything about cars, particularly German manufactured vehicles, then I strongly encourage you to take a chance on Epic Automotive. You will be highly satisfied and you will establish a mechanic for life in Greg Benton.

b.
Review №33

I cant say enough about Greg and Epic Automotive. Hes the mechanic everyone hopes to find. He goes above the call of duty and made me (a new customer) feel as if we had a 20 year history together. He immediately won my trust and has my business for as long as Im in the area. No one outside of Greg will ever service my Audi.Appreciate you Greg. Thanks again.

Cr
Review №34

Greg is a true Master at his craft. I trust very few people with my cars, but, Gregs knowledge, customer service, and intuitive approach he handles each situation, makes my decision easy when I require any work needing to be performed. I would recommend Epic Automotive to anyone who loves their vehicle.

Eu
Review №35

I recently brought my car recently for repair.The mechanics here are honest and hardworking. My work was well done.

Je
Review №36

Greg has been a trusted mechanic for many years and he has continued to do an amazing job working on my cars with great service at his business near the Marietta Square. They have worked on my Lexus and Mercedes as well as other cars in the past. I know when he recommends work that needs to be done that he has explored the best way to help me and that I am getting value for my money.

Ch
Review №37

I wholeheartedly recommend Greg. I started using him with my diesel because the dealer could not fix its glow plugs habitual failure (unfortunately after years of taking it back every six months). To this end, the dealer would just replace the glow plugs, while Greg analyzed and fixed the problem so they no longer fail. I now use him with repair and maintenance on my other car. You will find Greg is an old school mechanic in the truest sense - fair prices, detailed explanations and old fashioned service.

HO
Review №38

Great service Good Guys

Ch
Review №39

Brought my mini in and got a diagnostic report next day. They got it fixed up nicely and they even cleaned it(Iv been putting it off for a while)! Ill be going to them for any major car service or repair.

gw
Review №40

I am really really disappointed with the owner Greg, he kept our car (BMW) for over 2 months and had done nothing but a diagnostic on it. We put in the shop because it wouldnt pass emissions and a oil leak. Within a couple of days he asked us to put tires on it (why??) and the last we heard from him. I called a couple of times to speak with him to be told that he would return my call of which he didnt. I finally spoke with him on third call to be told the battery was dead therefore he was not able to do anything. Grant we never had a battery problem before we took it to him but I guess after sitting for a couple of months it would be dead. Unfortunately this leaves me with doubt of his expertise and customer service.

D
Review №41

They excessively priced parts $100 + higher then the dealership on parts. On professional and no customer service skills. Make sure you look at your invoice and that the parts are what they say they are. The wife definitely has no customer service and very rude. I wouldnt recommended them to anyone and am now proceeding in a lawsuit against them

AL
Review №42

Greg is the utmost professional, knowledgeable, and trustworthy auto mechanic I ever worked with. Two of my BMWs were and still are serviced at Epic Automotive, and I highly recommend this excellent shop.

La
Review №43

The owner, Greg, is brilliant and very courteous of his customers. Very grateful for his service!

Ke
Review №44

The owner is extremely knowledgeable when it comes to BMWs and other German cars. Hes an honest mechanic, and the only one I trust to work on my vehicles.

Ro
Review №45

Best service for Mercedes Benz.

Ja
Review №46

Then owner Greg is a bmw master mechanic, and he really knows his stuff. If youre tired of overpaying at the dealership and still want top notch service this is the place to go.

Te
Review №47

Great experience all around.

D
Review №48

Greg and his team of Mechanics are great! Epic Automotive has been able to diagnose and repair problems with my Mini and BMW. You cant go wrong with Epic Automotive Service.

Information
82 Photos
48 Comments
4.7 Rating
  • Address:102 Fairground St SE, Marietta, GA 30060, United States
  • Site:http://epicautomotiveservice.com/
  • Phone:+1 678-324-1249
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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