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AutoZone Auto Parts
185 Cobb Pkwy S, Marietta, GA 30060, United States
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AutoZone Auto Parts
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Au
Review №1

Great place! Very pleasant experience checking my CEL codes, battery, and alternator.John specifically did a great job and Terrance also. Highly recommend.

An
Review №2

Mr. Tommy Eldridge is the BEST! His customer service is well beyond 5 stars. He went above and beyond to help me and NEVER gave up. He is APPRECIATED!!!

Na
Review №3

Came in because a mechanic cross threaded a bolt and I couldn’t remove it. One of the employees, a older gentleman with glasses, helped me get the bolt out and replace it. No fuss or charge for the assistance, only had to pay for the replacement bolt. Had me back on the road in no time. Thanks!

Mi
Review №4

Thank you for Excellent customer service and Professional sales services.#miz_poundcake

Ke
Review №5

Walked in at almost closing time (After stopping at several other stores) desperately needing parts and Zach found the parts in no time flat. Great attitude, great customer service. This will be my first stop from now on.

UN
Review №6

John shown great customer service and provided all the knowledge I needed!

Ja
Review №7

The gentleman that helped me was knowledgeable and friendly.

Ap
Review №8

Walked in and Wasnt acknowledged.Asked about a steering wheel cover and was told its on isle 1 while this employee stared at me the whole time I was in the store. I asked for assistance and was handed a tape measure and watched again while I went outside and came back in. More questions all while this man is behind the counter with a huge amount of dip in his mouth. Payed and wasnt even offed a bag nor a reciept. Rude and I will not Be back to this store!

Mi
Review №9

Best place to go. Service is exceptional. Professional, they are very friendly and the go above and beyond.....and Especially for the FACT that they are WOMEN !Knowledge is Power and im learning everytime I go!

An
Review №10

AUTOZONE SHOW ME A PRODUCT AND SAID IT WOULD WORK IT DID NOT WORK.

Sh
Review №11

Rude and horrible customer service never will I return here 👎🏼

Da
Review №12

Came in on a Saturday at 8 pm.While the store was understaffed, the gentleman who tested and replaced our battery was an absolute delight. Thanks for (literally) hooking us up! =)

Ja
Review №13

Tommy was very pleasant and helpful. I will recommend this location.

Mi
Review №14

This place has an excellent staff that is more than willing to help you find what you are looking for or help you narrow down your choices with their personal suggestions which have been on point so far. They have a huge selection of products that can leave you standing in there for a while so their help is more than welcome. They will also help you install many of the products that you purchase.

Ms
Review №15

This location has Angels working there. I got the same service today as I did years ago when they changed my battery out. Javier and Melissa are amazing. Love this location, I hope it never changes. Autozone has amazing selections and the fact that you install batteries and wipers for free helps lot people like me. Thank you for saving me from breakdown.

sa
Review №16

If you are trying to check your battery here then dont. The guy said my battery was at 100%, and my starter needed replacement. The car didnt start and I stayed there for 3 hours trying to find a solution on my own. I then found out(from a customer) that my starter was good and my battery is dead.

Jo
Review №17

Javier was the only good part of my day. Thanks for helping me?

Is
Review №18

Convenient always have the parts you need

Er
Review №19

The person there was very helpful and knowledgeable. The store is clean and easy to find what you are looking for.

na
Review №20

This place amazing. I went to 5 different stores. And they all did not have what I needed and I was getting very upset. But I came here and my man Kason helped me out. Kason was answering phones and helping people. He did such a great job. I I’ll only be coming this store from now on.

Fe
Review №21

Nasty female workers. Ask one for assistance checking battery she acted irritated and didnt try to hide. Event there 2nd time to by a portable battery charger for a car. Girl stacking things on shelves said she never heard of.

Je
Review №22

My hands-on experience was great! Not only was my battery issue addressed promptly, but the care taken into replacing it was second to none. Thank you so much!

Mi
Review №23

This Autozone is practicing social distancing by keeping purchasers behind a line at the cash registers. The staff are extremely friendly and helpful. I bought two sets of windshield wipers and they offered windshield cleaning fluid free with the purchase. One set of them had a rebate which I went online to redeem. Took me 5 minutes. Just take a picture of your receipt and email it to yourself or do it from your phone.

Vi
Review №24

I stop here because I had Car trouble. They happen to give me advice an the price of parts for what I needed

Ch
Review №25

I want to start off by saying how great the guys were. They went over and beyond their job. A week ago my husband and I decided to get away for the weekend and while we were out of town, battery went out in my 2016 Dodge Journey. With that being said it was a job to just get the old battery out and put the new one in. With all this happening and not knowing anyone to help us. About two years ago my husband had a mild stroke and a broken neck. His is total disable and couldnt do much to get the job done. I want to say a big Thank You to Tommy, Willie P., and Michael for helping me and my husband get the right tools and also making sure we got the new battery in. Im happy to say that we enjoyed the rest of the weekend and made it home without any issues. Thanks for going the extra steps you guys went to ensure I was good to go.

Ph
Review №26

Staff is very helpful

Ch
Review №27

THIS STORE NEEDS MORE EMPLOYEES. IT TAKES TO LONG TO GET SOMETHING BOUGHT.

Ta
Review №28

They always have what I need.

W
Review №29

I came to get my check engine light evaluated. Very professional and courteous. I will be back in here again.

Ra
Review №30

A great experience...workers were polite and very helpful

Br
Review №31

This place has great customer service always willing to help

Be
Review №32

I wouldnt shop no other place but AutoZone

Ha
Review №33

Friendly and helpful very professional..

Su
Review №34

The guys at this AutoZone were very very nice and helpful they did plug in my car and found out the code and they helped me get a new battery for my key fob. Thank you so much I will return

Jo
Review №35

Very helpful and well staffed.

Su
Review №36

Melissa and Darius were awesome! Thank you for the care given. Battery replacement has never been easier.

Wa
Review №37

Returns today without a hiccup. Customer service with a smile.

Al
Review №38

Always a pleasure shopping here. They treat you like family and offer great advice and even better prices. Im a customer for life!

Wi
Review №39

This store is a total mess. I called to ask for some parts and they confirmed they had them and will hold onto them till I come. I drove 45 minutes to this location only to be told that they were out. Unbelievable!!!

An
Review №40

I think management seeks out morons to work at this place. Most are morons and rude.

Sh
Review №41

Employees were nice, however NO MASK ON!!!😷 ONLY REASON FOR THIS RATE!! WEAR MASK PLEASE !!! Luckily I stayed but I wont be coming in again if I dont see them with one and I will be sure to let my neighbors who are also customers there to. Thanks

Pa
Review №42

Very patient and helpful staff. I purchased a battery and picked the wrong one off the shelf. But they got me going. Thanks

La
Review №43

Ive made a couple of awesome employees here. I give me great customer service and even offer car service assistance when Im in need. I really appreciate that

Ju
Review №44

Tommy helped me yesterday and he did an excellent job communicating with me about the issue going on with my car. He also gave me perfect advise to fix my problem. I was able to follow his direction step by step and eventually was able to fix my problem myself. I will come back to this store if I have issues in the future and I will be asking for Tommy

Gu
Review №45

This is my 2nd review. These guys are awesome.Id like to say that Justin B is awesome. Fantastic customer service. Multi task person. The dude was dealing with customers on the phone and in person. Running back and forward inside the store... amazing.I appreciate you guys

Me
Review №46

I had a great experience. They were very knowledgeable about the part I needed and it was quick and friendly customer service. Dea is always my go to in there. She always helps me and knows everything I need.

Pa
Review №47

The men at this location are rude act like they dont want to assist the customers and just want your money and you just spending. Not there for the customers

Ol
Review №48

Timely and efficient staff. Very well-stocked place.

DT
Review №49

I just left there right now. Very helpful. Best service. Quick, fast, and great customer service. Thanks so much. Happy Friday. Ready for Spring Break!!!!

Jo
Review №50

Open late. Friendly and knowledgeable staff. Not a great location. You will get some characters in there, and sometimes they are a bit understaffed. But its close to my house, and I think the prices are better.

Ja
Review №51

Good place for auto parts, tools and accessories.They stay open most nights till midnight when most all other auto part stores have closed. This is convenient!

Na
Review №52

I worked here for 6 years and can tell you this is a knowledgeable, well-oiled and fully stocked store used to train store managers. Opened til midnight so its very convenient if you work late and its within 15 min of the hub store which carries odd and hard to find parts so its a great choice especially if other stores couldnt help you.

Mo
Review №53

Ive been a customer with them for years since Ive been related to several dealerships nearby and my experience couldnt have been better. The personnel is very friendly and they give you very good prices. They also do deliveries even late in the evening. So you can count on them any time

Me
Review №54

They had the part I wanted, but rated this store two stars with a recommendation to the staff not to lie about identical parts of different quality in an attempt to upsell- especially not to someone with grease on their arms asking for the part by number. That only works on middle-aged housewives looking for blinker fluid.

Cl
Review №55

Terrible. Service was slow and rude. And what is ironic is they tell you to wear a mask while the employee stands behind the counter with nothing on talking to you. Wouldnt go back here ever again. Rather have it shipped to me if they were only location.

Af
Review №56

Well this is like my 3rd visit and the last two times Will has been the one to help me. I like him, hes friendly, swift and efficient. He couldnt find the part up front but was kind enough to go to the back and find it. Many would have just said we dont have it and left it at that, but not Will! Truthfully the 3 times I have had visit this place have been positive experiences and excellent customer service provided.

Ro
Review №57

The employees are always friendly and willing to help. They do everything theycan to assist you and educate you on what may be your best options.Would I return here again?Yes. Decent customer service is hard to come by these days.

Ma
Review №58

My mothers vehicle stopped while driving. We werent too far from this store when it happened. I suggested to her that we visit for a free diagnostic check. The guys here were friendly, professional and knowledgeable. They performed the diagnostic and took the extra step to assess other possible issues. We received phenomenal service. It was so helpful to know what needed to be fixed prior to calling local mechanics.

De
Review №59

Best autozone in the city tommy & Carlos the dream team 💯

C
Review №60

Love this one ❤💕

Am
Review №61

Gloria and Bo were so kind both going above and beyond to help! Someone stole my lug nuts off my tires, and they put the new lug nuts on my tires just to be nice!

Sa
Review №62

This store was not only fast but super helpful. One of the women here came out and helped me secure my kayak. Awesome staff.

Gr
Review №63

Kevin was a great help!!!

A
Review №64

The young man that assisted me with my battery was very knowledgeable and kind! He installed it quick. Great job AutoZone ⭐⭐⭐⭐⭐

ne
Review №65

Good customer service

Th
Review №66

John was great bought a new car battery, and he was so nice he installed it for me!!He got me back on the road and I am grateful for his help!!🙏🙏🙏

Th
Review №67

Gloria was so super dope, knowledge, and personable!! She made me feel at ease with our purchase. Highly recommend this location.

Id
Review №68

Tommy G is the best! He was totally honest and helped me for free when I could have easily been taken advantage of because I know nothing about cars! I will be back!

Wi
Review №69

Great place to shop for parts. I combed all around for the part I needed but couldnt find any. I went to AutoZone and the have it!!! Moreover, they fixed it with no additional cost.

A
Review №70

Outstanding customer service and knowledgeable staff. Clearly a sign of good management. Had to deal with multiple employees both on the phone and in person over the course of last week while dealing with a car issue and every one of them were courteous, professional and extremely helpful beyond my expectations. I went to this store over the one on Buford Hwy (which is closer to my house) because of the good reviews at the Marietta store. Nic, Dwayne and Brenda were particularly helpful. Thank you!

Mi
Review №71

All the guys here were helpful, we’re very knowledgeable! Even checked to make sure things were going well when I was putting in spark plugs! Thanks again!

Ro
Review №72

Have most car parts

Pa
Review №73

I needed a battery and this very nice young lady got the battery and put it in for me...and even showed me i had a manual key for the door...I was like WOW.....I wished i got her name but will go back there if i need anything.

Ra
Review №74

Lyric was excellent. Thank you

Sy
Review №75

John M. is a life saver! He went above and beyond to ensure that I had the right part and even took the time to help me put it on in this 105 degree Atlanta heat. Auto Zone 0902 + John M=a winning situation! Thanks John!

Bo
Review №76

A little chaotic, and people not wearing masks properly, but staff was nice enough.

Ki
Review №77

Exceptional customer service; ideal for those unfamiliar with car mechanisms. Received information in a manner that was not confusing or rushed. Autozones reward point program is definitely a bonus, as well. Thank you Dea and Bo-Cassius!

Ch
Review №78

Walk in and the employee helped us right away. We were able to get the part we needed and get out right away.

Ra
Review №79

Quick checkout great customer service

Ke
Review №80

John m. Was very helpful

Sh
Review №81

I went in for a quick fix to a the car and Will Manuel (I think) was not only super helpful but he was also humorous. I love great customer service and the staff there tonight was awesome.

Ju
Review №82

A comprehensive store for auto part needs. The service is a bit slow, but they take time to help their customers. Wouldnt wanna be rushed when being helped, so have patience.

Ra
Review №83

Great Service. I am by far not a car guru, though I have been in the automotive business for 20 years. The staff is knowledgeable, but most importantly, they are patient. I highly recommend above all others.

Ro
Review №84

Mr. Will has profoundly helped me pertaining to my vehicle which in turn granted me financial FREEDOM & RELIEF. Hes customer service as well as respectful etiquette ways SHOULD BE ALSO TAKEN IN CONSIDERATION WITHIN THE AUTO ZONE COMPANY/COMPANIES.

Je
Review №85

This is a great store with good customer service. I just got my battery replaced - they swapped it out for me. I have been a customer of this store for so many years and have never been disappointed. Good job team!

Lo
Review №86

The best place you could ever go to is right here at AutoZone Amin

Ca
Review №87

Great customer service

ka
Review №88

I went in to get my light ball check out and Cedric jefferson was so kind harded.I thought he was a manager he need to be because he customer services is awesome.Great Job!

Er
Review №89

I always come to this location but this time I had the pleasure of working with John. Not only was he extremely helpful in getting the parts I needed, he saved me well over $80 in repairs for my car lights by checking it out for me as a courtesy (literally a 2 min fix). Above and beyond customer service, this will be my home store from now on and I’m spreading the word. Thanks again!

Va
Review №90

William Manuele was Awesome and Very helpful. He was very knowledgeable of the product tht I had questions about. Being a single woman not knowing anything about cars...I feel safe w him. Will has Great Customer Service as well.

DJ
Review №91

If you have a 2014 car and up I would recommend autozone but if you have a 2013 down go to orellys they will always have the part you looking for

Ki
Review №92

I cant believe I forgot to ask the guys name! I had to replace a headlight, so after I paid for it, he offered to install it for me! He doesnt know how much I appreciated his service.

Em
Review №93

The worst Auto Parts store in the area. Waited for good 20 mins in the line despite there were many employees walking around. No explanation given! Good luck waiting in line with patience!!

Do
Review №94

Best experience ever! Thank you Melissa and Will for being so helpful! I greatly appreciate you.

SZ
Review №95

I want to add an updated review a year after my first review to say that Dzenis is an exceptional employee, I watched him handle a very loud and irate woman who wasn’t making any sense, with total ease. I personally would have been frustrated and stressed, but I was the next person in line and he helped me with what I needed quickly and professionally. I’m not sure if he is a manager at the moment, but he is definitely manager material and needs to move up the ranks! Thank you again for amazing service at this location!Jordan R. was extremely helpful and knowledgeable in directing me to the right size wiper blades I needed for my car. Really love this auto zone, always clean store and friendly staff.

Om
Review №96

Always attentive to Customers and Reliable too

Mi
Review №97

I was in an emergency situation close to close of business hours and was in dire straits. Melissa and the young man closing with her went out their way to help. He went the extra mile helping me match belts..look up dimensions..and even brought out a flashlight. 30 miles from home the night before Thanksgiving and they treated me like family. Thank you!!!!!

Ve
Review №98

Came in for a battery check and the guy working here didn’t seem too interested in helping me. He seemed ready to get the hell outta there. Maybe I’ll have a better luck next time with someone else. Also, they got a bunch of guys loitering and standing by their car in the parking lot out front. They weren’t fixing anything just seemed like doing a drug deal or something nefarious. Not a good sign for the customer.

Su
Review №99

The employee was very nice I took Simeone there to get their car check they was very helpful

Ma
Review №100

I brought a vehicle out of town and it had an AutoZone battery. I kept having issues, so I brought it to store #0902 the General Manager greeted me and asked, if he could help me. He came out and tested my battery and alternator. He told me I had a bad battery and he did additional testing for the alternator. He was very courteous and professional he went to the back to see if you had a battery he came back and put it in the system. I would recommend this AutoZone because the General Manager on staff is courteous, professional and knows what hes doing. From the look of things, so is the rest of the staff. I visited this location on Junet 5th 2019 in the morning time around 11:00. To the manager on staff thanks again for your help.Sincere thanks, G. Maria Johnson

Information
71 Photos
100 Comments
4.3 Rating
  • Address:185 Cobb Pkwy S, Marietta, GA 30060, United States
  • Site:https://autozone.com/locations/ga/marietta/185-cobb-pkwy-s.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A902&y_source=1_MjQ2NzM2MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 770-919-8755
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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