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Maaco Collision Repair & Auto Painting
879 Roswell St NE, Marietta, GA 30060, United States
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Maaco Collision Repair & Auto Painting
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Jo
Review №1

Amazing, friendly, service and results. Im SO glad I chose this location. My car looks gorgeous. Thank you all so much!

Al
Review №2

I brought my 2011 Toyota Corolla in 2 and 1/2 years ago after a collision.The repairs were fine but I recently had a problem with an area where the paint chipped off. I brought it in to show them the problem, and without hesitation they asked me to leave the car so they could make it right.Not only did they repaint the chipping fender, but when I picked the Toyota up, the entire car looked brand new! They went over and above in detailing my entire car. Its so good to know there are still some businesses out there that have integrity and take pride in their work.

Ch
Review №3

I have been coming to Maaco for over 2 years now I am independent used car dealer and the staff here is great, friendly and the quality of work here is exceptional, what ever paint budget you have the can accommodate your needs.

E
Review №4

DO NOT USE! Heed this warning. MAACO is a reputable shop however this location operates with horrible unprofessional service. The front desk staff is aloof and are unreliable with giving you information on the status of your vehicle. Their attention to detail is asinine. My frustration is derived from paying $1,800 for a full body paint and body repair and receiving my vehicle with large visible sanded down sections. The inside trim was completely overlooked and left scratched, door handles werent coated and they used the inside of my trunk as a personal storage, as I noticed heavy dirt debris. Your car probably looks better now than how they will return it to you. Please do your research and trust the reviews.

Jo
Review №5

I have new fender flares painted at this place and they did a fantastic job. The color match OEM factory ones absolutely. Great communication and amazing service. I recommend this auto painting place for anyone are in Cobb and Marietta area.

ar
Review №6

I’m so pleased with the paint job!!! The team was very professional and my vehicle looks like a brand new vehicle. I would recommend their services to anyone. If you’re looking to enhance your vehicle, I encourage you to allow Maaco on Roswell rd, do the job. Great work guys!!!!

M
Review №7

It took these people 2 weeks to fix one scratch!! Communication was TERRIBLE. I had to call them periodically to see when my car would be ready. Then I received my car dirty. Black smudges all over my leather seats. I absolutely regret choosing them to do business with. I have worked with two other body shops before and didn’t have these problems at all. Choose a business that values your time and is more organized, this Maaco definitely missed the mark.

Du
Review №8

Excellent here they embellish your car guarantee their work with a technical team trained in car painting.

Sh
Review №9

I brought my 2009 Pontiac G8 in for a repaint. I chose the paint plus clearcoat. They did an excellent job bringing new life to my car! It was definitely worth the price! I even recommended them to my brother who also had his vehicle repainted! Great job!!

Ta
Review №10

Came for tar removal in my vehicle and had to get my whole suv repainted and trim replaced. They did an amazing job. They staff was professional and extremely nice. They even cleaned the inside of my vehicle. Will be going back for them to repaint my husbands car. Rhonda knows what she is doing. The office staff are a hoot. No one looked at me crazy when I referred to my car as black beauty my baby.

Kr
Review №11

We had looked at a few other Maaco locations within a 2 hour radius of the Marietta store but were not happy with the quality of work at any of the locations. Marietta wasn’t a convenient distance but we decided to go talk to them anyways.A front desk attendant took us out into their storage parking lots and showed us current works-in-progress vehicles and finished vehicles. He even showed us his personal car to show us the Maaco paint job on it. I decided on a middle-of-the-line paint job with some stripping and sanding. The car was dinged up, the paint was peeling everywhere, and I honestly hadn’t taken good care of the outside of the car in the 13 years that I’ve owned it. I was clear that I wasn’t expecting it to look new, I just wanted to be able to drive a half-way decent looking car for 3-4 more years while saving for a new car.I knew when I dropped it off that it was going to be a long wait, they are very up front about that fact. I dropped off on May 10th and it was ready to pick up on June 1st. They texted me updates and pictures when the car was sanded and moved into a different stage. When it was ready to pick up, we were absolutely floored by the results. It actually does look like a brand new car! They straightened out dents that we never discussed them doing, and there’s honestly not one area on that car that I can look at and say, ‘well that doesn’t look like a factory paint job.’ No over-spray, no rough spots, no old texture bumping up the new paint anywhere. I’ll likely be driving this until the engine goes out, it looks that good now.And when they were cleaning the inside, they found over $200 in the car that I had accidentally left in there and they called me to let me know and kept it in a safe for me. How many businesses would have just pocketed that money and never told me? I honestly can’t say enough good things about this Maaco location. Everyone we dealt with was top of their game and I so appreciate their hard work.

Me
Review №12

Love this place .The detail department is amazing big thanks to Jeff and his awesome attitude

Sa
Review №13

I had a great experience with this Maaco. They gave me good suggestions on the type of service I should get. They communicated well with me through the whole process and my paint job was completed within a week. Very professional and caring staff.

De
Review №14

Will was great! Outstanding customer service. Loved his honesty and very knowledgeable. Ask for Will highly recommend.

Co
Review №15

The service I got from this place was unreal. I was so pleased with how on time my bumper was finished and how caring everyone was. Brittany was very helpful in choosing a service for me and the paint work on my part looks fantastic. I was very skeptical to get it done somewhere other than the dealership because it was a high end car and had a special color, but it matched the color of my car almost perfectly. If you ever need anything painted or fix, I truly recommend this place!

Ja
Review №16

How 100% Satisfied by the paint job they did and the courtesy of the employees and I love the way they kept me informed about my vehicle

Da
Review №17

Highly recommend Brittany & the Maaco staff took care of me, I cracked my front bumper they installed a new bumper and painted perfect as normal! Thanks for getting me back on the road in no time

Je
Review №18

I am so happy that I brought my car to Maaco to get it painted. I had the pleasure meeting with Ms. Brittany and she provided excellent customer service. She provided an estimate for my car and let me know what day I can pickup my car. My car was finished when she said it would be. I love the outcome of the finished product. If anyone thinking about getting their vehicle painted, take your car to Maaco on Roswell St, Marietta. They will treat you like family and make sure you happy with any service completed on your vehicle. 😘

Mo
Review №19

I came to Maaco in 2021 and met with the MOST Awesome Person “Brittany Graham” and explained to her my needs for painting My Daughter’s 2002 Ford Explorer from College and told Brittany I was here in 2019 ended back here when COVID-19 Pandemic struck our country, will that being said.....Brittany was soooooooooo helpful, supportive and caring for my daughter’s vehicle by explaining in full details what will be needed, options of choices based on my budget and with looking up parts and I was so grateful to have had someone that knew exactly what I was needing being a young lady as my daughter’s same age!! Awesome and Great service today 3/4/2021 and I couldn’t have chosen a finer and fantastic place of service.I just so humbly grateful to her and the super nice staff!!Thank You and God Bless You All, Please stay safe and well during this Pandemic!Valued Customer: Morris McWhirter

Ju
Review №20

Worst experience ever, ive been a loyal customer to this location and was treated so badly by manager rhonda. Having my second vehicle painted by this location was a nightmare. So my truck ended up being finished 3 weeks after the date i was told..so yes, i went 3 weeks without a vehicle. Maaco gave me an updated painted job for the inconvenience. The paint job actually came out really nice and i wasnt even upset anymore. A few weeks later i started to notice that water was leaking in my truck everytime it rained. So i brought my truck back to the shop and manager rhonda gave me a sob story about how theres an 80 percent chance the moldings will get damaged during a paintjob and theres nothing she could do. She also said that i would have to pay for them to fix it even though her painters were responsible!! I couldnt believe what i was hearing. I then asked her could i speak with owner steve and she replied Steves really tight with money hes definitely not going for that. So i asked could i have his number and she refused to give it to me. All i wanted was a paint job now i get reminded of how bad of a decision i made everytime it rains...like today...Do not bring your car here..you have been warned. The only way this review is coming down is if they seal the leaks...my carpet is destroyed from rain water..thats all im asking is for the leaks to be sealed. Ill replace my carpet...Pics are below

Ri
Review №21

Will is always very helpful and they take pride in their work... For the price paint jobs are great

De
Review №22

I hadnt had a cost of a new out-of-pocket paint job for a long time and though Maaco was a lot more priceier than I thought they ought to be they were over the top friendly and had good follow-through. I definitely would consider to use them when the time comes.

Ro
Review №23

I enjoyed the entire experience from the initial call with Steve, to working with Rhonda to finish the deal. They were extremely professional and the quality of work was phenomenal. I highly recommend them for any paint job you maybe looking for!

Sa
Review №24

Amazing headlight restoration service amazing staff

Co
Review №25

Not sure about business door minor damage $2800 thats ridiculous expensive, They werent even trying work with me

G
Review №26

This location is fast and well repaired and customer service is amazing and professional!!!

Ka
Review №27

This experience was really great, got the challenger looking brand new again. Happy to ride the vehicle again. Looks like factory paint. If you are looking to get ur car painted come to maaco

Mi
Review №28

Being in the service business, I know how difficult it is to provide consistent, high quality work and value all while being enthusiastic and pleasant.These folks hit the bell on every marker. I am completely happy with their efforts and recommend them highly. This is no cheap paint job, Its a great paint job at a great price!🥰🥰🤩🤩🤩Love it!!

Ma
Review №29

Great people to work with, beautiful job...they returned my car completely clean and looking good. Made cost-saving suggestions—would definitely recommend.

Al
Review №30

Appreciate so much their kindness and value - Their honesty was amazing - Brittany Graham - estimator. She immediately knew the cause of old paint coming off. I highly recommended them!

br
Review №31

Brittany and the team at Maaco Marietta did a fantastic job on my Toyota Tacoma. I needed quality work done at a reasonable price and they did not disappoint. They went above and beyond on the body work and the paint. The finished product exceeded my expectations, it was even completed by the date promised. I’ll be a return customer, no doubt about it!

Ja
Review №32

Terrible experience, not trust worthy, be sure to keep everything documented.

Se
Review №33

Absolutely love these guys here ! Great turn around time ! Thanks Willie and of course the rest of the crew that makes these cars look great !! Keep Up the great work !!

Su
Review №34

The job was excellent and I have painted my Honda Odyssey recently. Marco did a great job

Al
Review №35

Not my first time using this company it gets even better each time. First class courtisey. like the final project wen all done I will return agin fa shoa. Thxs agin

Ev
Review №36

Definitely bummed. I really wanted to like Maaco at the beginning. My wife and I had two cars that were both hit in the same week. We called Maaco to see if we could get our cars in for estimates. They were very pleasant to talk to on the phone, got us in right away and gave us fair estimates. We were super happy with how pleasant the process was.I ended up selling one of the cars, but brought the other car in for repair several weeks later. I dropped the car off on a Thursday morning and was happy to hear them tell me that it could be done by the next day or Monday at the latest. This is where I think things could have gone much better for Maaco.My wife and I did not hear anything from Maaco the next day and finally had to call ourselves on Monday afternoon to see if our car was completed. They did not notify us that it wouldnt be ready until Tuesday. Not a huge deal, but could have done better at communicating with us. I went to pick the car up today (Tuesday) and it took an abnormally long time for them to pull it around. When they finally did, I noticed the guy who got out of my car had a battery jumper box. I put two and two together that they must have drained my battery because I thought it was a little odd that he just left the car running in the parking lot and ran into the store without even really looking at the work they just did.After I paid and got back into my car, I noticed that the clock was flashing and one of the passenger reading lights was on, which let me know they had definitely drained my battery and thats why it took so long to get my car. I drove the car to the store, got some things and, when I came back to start the car, it wouldnt turn over.I really wish Maaco would have been more transparent about draining my battery. Instead, I felt like they were trying to hide their mistake. My fault for not confronting them when I figured something was off. Hoping my battery will get itself back to normal, but Ive had to jump it twice already since picking my car up.Two stars because the work was at least adequate. But, Ive had much better experiences overall with other body shops and will not be returning here.

Da
Review №37

Tisa was amazing. I got in a little fender bender and she helped me select the best options for me and my budget. She was off one day I needed to speak with her, but Britney stepped in and was just as helpful. Great service and great work! My 18 year old car looks like new!

Jo
Review №38

The paint job of my car was excellent for a good price. I am very pleased with the paint job, and the front desk was very professional and friendly. The only complaint I can make is that it took longer than quoted to finish the job, but when I saw how nice my car looked it was easier to overlook that it took 2 days longer than expected.

An
Review №39

Maaco on Roswell Rd in MARIETTA did an excellent job with my car! She looks brand new again! The paint job looks quality and the shine is the best- great value for the money spent & it comes with a 4 yr guarantee!!Thank you again👍🏾

Da
Review №40

I recently had my 1978 Datsun truck painted here. The job they did surpassed my expectations. A gentleman named Jeff did the body repairs and Ronda painted it. The job they did is nearly show quality. This is the second vehicle Ive had painted with them and theyve definitely got my business for life.

Wo
Review №41

People here have always taken care of my every need! I have the Lexus is250 and they changed my headlight assembly and fixed my fog light for insanely far prices. Super nice customer service and a nice environment to be in. Never had a problem and seriously they have great prices. I appreciate this places service and wish there was more sincerity in the car industry

Mo
Review №42

I went to Maaco to get my car repaired and had a very satisfying experience with the customer service and the repair job. Brittany was exceptionally helpful and pleasant to work with in getting the most affordable and effective estimate for my vehicle and went above and beyond to try and help me find the parts I preferred and needed. Everyone else was very friendly as well. The paint job was exceptional and my car looked brand-new. It was also done in a timely manner and there was great communication and updates regarding my vehicle. I highly recommend this place for services and repairs. The people are trustworthy and reliable.

As
Review №43

I had my 2003 Honda Civic painted here at Maaco and they exceeded my expectations! When I took my car in it was black with spray paint Rhonda was so helpful and knowledgeable about her job which made it easy for me to make a decision on which package I should choose. I would definitely recommend Maaco to anyone who is in the market of getting a paint job.

An
Review №44

I am very happy will my estimator, Brittany. I called and set up an appointment. Upon arrival I was greeted in a professional manner. Brittany was very knowledgeable. She provided me with an estimate for an outstanding paint job while providing the best value possible.

Ma
Review №45

The Estimator Tisa was Terrific! She executed skillful customer service and product knowledge and I am confident she tried to find the best price for my repairs. I highly recommend this location for anyone that is looking for the best customer service experience in the Automotive paint and collision repair industry!

Do
Review №46

I was referred to this Maaco by respectable body shop in Marietta. Brittany was excellent to provide paint options and what to expect during the painting process. She worked my truck into the painting schedule immediately.Very pleased with this location!

Me
Review №47

My mother who is in her 70s has a 2002 Honda Accord. She is comfortable with the car and does not want to purchase and learn a new one. The clear-coat is gone in areas and the paint lost its luster years ago. She just left town with some senior friends so I decided to take her car to Maaco on Roswell Street and surprise her with a new paint job. This was a last minute decision and I have never had a vehicle re-painted before, so I had questions. I called the shop three times with questions and each time spoke with Mike. He is so kind, professional, and patient and is definitely an asset to the company! The price is very fair for what you get and I cannot wait for my mother to return to town in a few days and see her gorgeous new 2002 Accord.Update (6/7/2019): Mom arrived home and did not recognize her car in the driveway. She thought someone had stopped by to visit. When she learned that it is hers, she was so excited. In addition to the beautiful paint job, we decided to have new rims put on the car. She has sat for hours staring at what she calls her new car. Also, I found out that the car is actually a 2001, not a 2002. Even older than believed and is now absolutely beautiful. Thanks Maaco!

RI
Review №48

Since I had no collision insurance and the body repair would be 100% out-of-pocket, I needed to keep cost down. Maaco was super cooperative in repairing old parts when feasible, rather than ordering all new parts, which is the norm. I fully understand that this will be not result in a like new car, but then, my car has 220,000 miles and is 16 years old, so it would never look like new!

Ca
Review №49

Rhonda was very helpful and worked with us in our budget and made sure our turn around time would work for us too! So glad we found a shop close and with good customer service and work after weeks of looking!

j.
Review №50

Great place for car body and paint...see Mr Jeff

Ch
Review №51

Maaco did my paint job on my 2010 Porsche Cayenne... and it looks AMAZING! I previously had a really bad paint job that was chipping really bad. Maaco took their time and really worked hard to remove all the imperfections and give me an entirely new paint job that far exceeded my expectations!!!! My car looks brand new!!! The entire staff is super friendly and professional, the prices are great and their work is fantastic! Tissa and Rhonda kept me up-to-date throughout the process and made certain my car looked its best!... they are a phenomenal group of people! I am very pleased with the results!!!

Ch
Review №52

I had so many questions about the process that’s taken to undergo fixing the gashes my son put into the quarter panel of my jaguar with the lawnmower!!! I talked to a wonderful young women named Brittany and she was so patient and helpful. Customer service was outstanding. I’d recommend this location to ANYONE. Thank you! And the car was immaculate when finished! Awesome job!

Ta
Review №53

Brittany Graham is topnotch, efficient, upfront, and detailed. Macco on Roswell road is Simply the best hands down!!!

Co
Review №54

Trisha and Megan provided exceptional customer service. They make you feel at home and provide excellent feedback to the customers regarding their car. I would definitely recommend this shop to anyone whos interested.

ch
Review №55

Brought my 2002 Nissan Altima back to life again! Rhonda and Tisa were great to work with, but kuzos to the whole staff. My car looks amazing!

je
Review №56

I needed to have one of our children’s cars repaired and painted. Tisa took excellent care of us. She found a reasonable priced fender (based on the age of the car) and offered us a great idea for the paint job. It’s nice to feel taken care of.

Ne
Review №57

Great work by Maaco. Price was modest, repair was excellent and job was completed very quickly. I have taken used this company four times i sm locked up with them. No other one can beat the guys over at Maaco.

Ro
Review №58

Everyone was very efficient, friendly & helpful. Tisa & Jeff went way out of their way for me to be sure I was happy & to give me the best experience possible. I would highly recommend this shop!

Ti
Review №59

I went to maaco today and Brittany helped me with everything. My car turned out great. Will be returning if needed.

La
Review №60

The front desk team is a critical part of the customer experience. Tisa is fantastic! I walked in with photos of a bumper that needed replacing and she took the time to really search for the best deal on the bumper itself, giving me new and used options. She explained the process thoroughly and the guys in the back delivered a quality product on time. I couldn’t be more pleased and will be back for future painting/body work when needed.

pa
Review №61

They took my white 15 year old Mustang that had a lot of paint peeling off and repainted it. Highly impressed on the new car look. Looks like it just came off the dealer lot brand new, bright and shiny. Paint is very smooth with no other marks in the paint. I highly recommend them.They are very courteous and take pride in their work. I would recommend them.

Ji
Review №62

The staff at Maaco was very helpful. Our vehicle ended up here and getting totalled so we did not get any work done but they were very helpful and informative throughout the process. It turns out they are moving but even with that, they were never too busy to make sure we were taken care of.

Wi
Review №63

Great work thank you Miss Rhonda👍

ta
Review №64

Everyone one was professional and helpful, Brittany helped me and she was amazing, will return just because of her!

Br
Review №65

I suffered damage to my vehicle 2 separate times, consecutive months. Upon initially taking my vehicle for estimate - then repair, I was impressed with how friendly & helpful Gary and John were.While being repaired they called me to keep me informed as to their progress. Upon pick-up they even offered to stay later on Saturday, if I needed.The second time my vehicle was damaged, I was distraught. Steve who is the owner, calmed and reassured. He went out of his way to assist me.The care and concern demonstrated by Steve show great character - a moral & spiritual grounding. A sense of community is what I felt.My car looks goods!! I already have a couple of friends who plan to use Steves location, when they are ready to have their cars repainted.( We are not wanting any collisions or other mishaps, but in the event they occur - I know a guy you can trust.!!!!!!)

He
Review №66

Took in my truck to have my fender flares color matched and the staff was very helpful and gave me an awesome deal. Had it finished in two days and it looked great! Very thankful for for the quick turnaround and fantastic staff over at Maaco in Marietta, GA!

An
Review №67

I got my 2007 Camry painted in this location and my car looks like a 2020 Camry . I’m very happy with there customer service . Ask for Tim

Ma
Review №68

Above and BeyondSettled on this body shop after reading the reviews on all the locations near me. Couldnt be happier with my decision to bring my car here for the repair. Megan was extremely helpful from the start. She even went above and beyond finding a new part to replace the damaged part since I refused to have the recycled part State Farm approved in the repair. I highly definitely recommend this shop.

Le
Review №69

Maaco wasnt able to help me but gave an good effort to work on my behave

Ma
Review №70

Great place to get your car painted and great price... Mike did a great job communicating with me and make sure I was satisfied with the work. I will be coming back if I ever need service again and ask for Mike..

Al
Review №71

We always take our cars to this Maaco. We have found over the years that not all Maaco’s are alike.The value, quality of work and customer service at this shop is excellent.

Ac
Review №72

I dont usually write reviews, but my experience was worth writing about. I had to have a rear bumper repainted and replaced on my vehicle. My contact person was Brittany. She was extremely, courteous, competent and professional from the beginning to the end. She went out of her way to ensure the job was completed as promised and the price was fair! Essentially, I am a highly satisfied customer as the level of customer service and workmanship far exceeded my expectations. Be sure and let Brittany take care of you and you too will be another highly satisfied customer!

Sa
Review №73

This place is great! These guys really tried to help me out to repair my truck at the best price. super friendly and did a great job with the repair.

Sh
Review №74

They really are hope when youre in a dark place. Willing to go the extra mile. Brittany is awesome. Overall customer service is fantastic.

Do
Review №75

Took my Lexus here to get repaired. Body damage was severe they had to replace the entire front end of my car plus a 360 paint job. I couldnt be more pleased with the results! I got it back looking as if nothing ever happened to it. In fact with the paint job took away all the scratches and dents and it looked brand new and to top it all off it was reasonably priced!Special thanks to Brittany for making this happen as well as Cole for rebuilding my car, and Clay for superb paint job! Awesome work Maaco!!:) :) :)

Kh
Review №76

My experience was very good..!The customer service is top notch, the staff is pleasant, helpful and professional. I do recommend this location for you paint and body work.KJ

De
Review №77

O M G!!!! The worst auto body experience ever!!! I called this place because i had two doors that would not open from the outside on my car. I asked how much would they charge to repair both doors and John told me $40 an hour plus parts, so i said great. I took the car up there and he told me that he would call me when he finds out whats going on before he fixes it., I ended up having to call him to find out, every time I called he had a lie to tell me about why he wasnt working on the car like he said he would. So after three days they repaired one door and said that they didnt want to take the panel off of the other door because they were afraid to break the panel. I went and picked the car up and paid them for the one door, the very next day the door wouldnt open. So I asked while I was bringing the car could they repair the other door since i had the panel off and he told me to bring it up so they could take a look at it. I took the car and while waiting on him I was showing his mechanics that i had the panel off and they told me that they could break the door latch to get the door open and that John would order another latch. They ended up messing up my window regulator and breaking the latch. I told them dont worry Ill buy that part also. John told me to leave the car again and hed call and let me know about the part prices and that they would get right on it. I ended up having to call him once again and he lied and said he would get right on it. Ten minutes later he called and said that they just didnt want to fix the car because he wasnt making any money off of it and that i was trying to get something for nothing and i replied to him that Im paying what he quoted.He started getting very rude and told me to pick up the car. John also stated that his mechanics said that I broke the regulator and latch. I had my fiance with me that seen that i watched them break my latch with a crowbar and never touched that door. When i got there I asked the two guys and they stated that they had not said such a thing but that they didnt want to get involved in the John situation because they have to work together. When i got there to pick up the car I told a customer how they treated me and he called the police. I was escorted off the property. He acted like a very prejudice individual. Im now seeking a lawsuit on that business. He treated me so bad from the day i dropped the car off until the day he said he wasnt going to repair the car. He didnt try to compromise or anything to make a customer happy he basically said screw you and come get your car now!! Worst experience ever!!

Ph
Review №78

Poor phone customer service. Had to call multiple times just to get a question answered, even after being out on hold and abruptly hung up on.

Ma
Review №79

Everyone is so professional, kind, and accommodating. Very helpful. Nice people. Very good prices.

sa
Review №80

Highly recommend! They kept me updated along the way and made sure my car was perfect before I brought it home.

Ti
Review №81

Extremely impressed, I came to this location pretty nervous about pricing mainly; since the Infiniti dealership insinuated that they wouldn’t need $512.00 to reinstall and provide a simple SIDE MIRROR On my G37s coupe . After speaking with Tisa at the front desk of Macco. She made it very clear the turn around time would be swift and my pockets would still be full. Than you guys so much !Considering more future work with this company.

Ri
Review №82

I originally got a quote from Maaco for painting my truck and getting a dent fixed in the underside of the bed. I decided that it was a little high since I have heard that Maaco quality is somewhat questionable. Maaco ran 1/2 off their paint jobs for Black Friday 2015 and this made it worth taking the chance. I took the truck back to a technician to have another estimate of all work to be done. The technician gave me a quote including the dent repair and actually circled the Maaco paperwork indicating the body work needing to be done. I dropped the truck off and then 5 days later they indicated that it was complete. I picked it up in the evening and at a glance all seemed to be fine. The next morning in light of day, I inspected the truck and noticed that they did not repair the dent in the bed and there was a couple of minor paint issues. I called the technician and was asked to bring the truck over so that they could see the dent and confirm that the work was not completed. The technician agreed and scheduled the correction. I then received a call putting it repairs off for 3 weeks. Time had come, so I dropped the truck off and was told that it should take another 5 days, after 2 days I got a call from the Manager indicating that the technician did not quote the dent repair properly. I indicated that the did and even circled it on the paper. He continued on and said that he CAN NOT / WILL NOT repair for the previously agreed quote and that he needed another 7 hours of labor to repair the dent and paint it. As much as I stressed that this was their fault and all would have been fine if they had done the work correctly the first time, he maintained that he would not do the work without the additional monies to fix it. Since I really didn’t have a choice as I would have to pay another shop to fix it anyway and did not want to risk them not matching the paint properly, I agreed. I feel that this is very UNETHICAL business practice so please beware.

Ja
Review №83

Very clear and straightforward process. Great and helpful customer service.customer service, looking forward to a great paint job.

Be
Review №84

The estimate was met when delivered. Delivery was as promised. Car was vacuumed & washed. Meggan & Tisa are very professional & price included a new bumper when dealer was only going to repair and was more money.Great job thank you!Bert

dw
Review №85

The very worst experience you could possible have from Maaco. Took my Jeep in and opted for upgraded paint job. Promised it would be finished in 2 weeks, month later called to say it was ready. Went to pick up to find it was not even close to being a good, much less great paint job. Jeep had fish eyes all over fender, runs and some parts not even painted. Was told to bring back and they would correct, another week later, they called to say I needed to pay more for their inability to paint properly. Had to take to a legit paint shop to correct. I would beware of taking any vehicle to this shop, if you have to, better get the cheapest paint job they offer.

Ca
Review №86

Britney was amazing with my estimate! Her customer service skills are exceptional and she was so helpful! I will always go to her with my car!

El
Review №87

Gave us a good repair price and we never had to return. Thank you for getting us back in the road.

Br
Review №88

Best prices! Great customer service! And awesome quality with a warranty! 😎

Ma
Review №89

I brought in my car to get my front and rear bumpers painted. I had a good experience. Victoria was nice to work with and the work was completed as promised in the time frame that they initially told me it would be. Highly recommended.

Ha
Review №90

My car door was busted up and I needed a place to repair it. Tisa and Brittany and the people who work here are helpful and easy to deal with. I recommend this place.

Da
Review №91

Great result. Very reasonable cost and the people are so nice. Thanks, Marco! DD

De
Review №92

Great customer service! They did a fantastic job on my car, and went above and beyond! Very happy customer!

Jo
Review №93

Not a trustworthy business, very bad experience

Iv
Review №94

My car was supposed to be ready on a Tuesday. They did not call me until one day after due date to tell me the original estimate was wrong/incomplete and needed to (just) order a new part, delaying the delivery for the end of the week, so we scheduled delivery for next Monday. Once again, no one called me to tell me if it was ready. I called Tuesday morning and they told me it would not be ready until Wednesday. I called Wednesday at noon and they told it would be ready by 4:30pm but that they will call me to confirm. Once again, no calls. I called at 5:00pm and after a wait they confirmed it was ready but since they close at 5:30pm, I should pick it up the next day. From changes in the agreed budget to multiple delays and lack of communication, I am never bringing my business here anymore.

Da
Review №95

I have known Steve for 5 years and have brought him six different cars/SUVs to paint/repair over the years. Very polite, professional staff and prices cannot be beat; quality of materials (paint) and craftsmanship excellent. I moved to Florida one year ago but I still have Steve and his staff do all my bodywork and painting. Its worth the 800 mile round trip from FL and coordinating of cars to have this MAACO do the work, since they are honest and produce excellent results at a fraction of other body shops. You cant beat the price (in fact Steve on several occasions has recommended ideas to limit costs)) and the quality of work is second to none.

Oc
Review №96

Great customer service skills. Tisha & Brittany were so helpful and awesome.

Ja
Review №97

Ive had a few cars painted at Maaco before, but this location has done the best job so far. Helpful and friendly staff.

Yo
Review №98

This is one of the best locations to get a quality paint job to your luxury vehicle! Tisa Limardo has superb customer service and she is very thorough.

Ti
Review №99

Had to get them to clean their fingerprints off my headliner but still a 5 star joint

J.
Review №100

Mark up x 4times the Cost Very Expense, body shop guy got atitude,

Information
87 Photos
100 Comments
4.3 Rating
  • Address:879 Roswell St NE, Marietta, GA 30060, United States
  • Site:https://maaco.com/locations/ga/marietta-12390/
  • Phone:+1 770-884-2998
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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