They are very friendly and helpful and if you have a part for car that you can not find they will have it.

Helpful friendly and informative not just some kid staring at a screen its nice to know that theyre still places like that

As a Napa parts consumer I can say I am very pleased with their customer service and products, they have very good quality parts.

Good customer svc

People there were very helpful

I had a dead battery. Daniel helped me efficiently and kindly. He showed customer service skills and kindness. He was a genuine hero to me today. Thanks Napa for hiring a GREAT employee who CARES about your business and reputation. Daniel was sharp, quick without rushing and well spoken. He provided safe “SOCIAL DISTANCING “ without paranoia. Really appreciate you all!!!

Happy with the service there, helpful individuals.

Called in to make sure they had the part I needed and they had it ready quickly for me when I got there.

Good clean store has all I needed

Never dissatisfied always professionally helpful.

Thank you Jenny Napa is one of one of the best parts ladies out there keys Modesto Houston and I forget where she is now she is a good parts person

Dutch was great to work with. Had a warranty return/exchange for three batteries for my boat...he was great to work with.

Great csr

Very courteous lots of Auto Parts at very good prices would you go there all the time

Napa Auto Parts sells quality products. If you want parts that last. Go to Napa

Very helpful get quality help and quality parts

I have purchased parts from other stores and even online and - while Dutch was very helpful and a pleasure to work with - the parts are far more expensive than they should have been. The only reason I shopped here was because my friend is a mechanic and they shared their 40% discount with me. I will not be shipping here again.

Napa auto parts has been on main street for years. My grandfather goes their for all his car needs, so my family and I go there as well. My fiancé whole family goes there as well. Mike is the owner and he is more than efficiently knowledgeable in his products. He has many options of brands and products, and is willing to order parts to the store for you. He has let me return parts that I opened and were not the right size and replaced them. He cares about his customers.

Dutch is very knowledgeable great people great service decent prices

Not the same with out DUTCH

I bought a alternator From a Napa in Hayward and all I wonted to do was return the core charge which was only 22 dollars the lady behind the counter told me she didn’t won’t return the core charge because she was going to eat the cost of 22 dollars okay no problem I’ll never buy anything from this Napa in Manteca I’ll just warranty my parts here I won’t spend a dime in this place

Had everything I needed plus very helpful

They are not very into customer service. Happy when you buy something, but it is the end of the world when you return defected parts. Also Napa Auto is not a chain so where you buy is where you have to return.

When it comes to car parts, these people know what theyre doing. Theyve been working with auto parts for 30 plus years, while people at AutoZone havent even been working for 30 minutes with auto parts. I rather go to Napa and possibly be taught something new than to go to AutoZone and possibly end up being the one teaching them something new.

They are very helpful here and have a great assortment of parts.

Theyll take care of you.

Services was good parts a little higher than competitors.

Called ahead to order a throttle body they gave me aprice told me to come.pay for it and it would get picked up outta stockton. Drive one hour go get it and now its not in there system dosnt exists. Waste of time and money

Great helpful staff

Been coming here for almost 20 years great guys local business awesome customer service Quality Parts

Quick friendly.

These guys are car and part noligable not just someone reading a part number off a computer! They always know the answer and I always get the right part.

Always the place to go 1st for auto parts and solutions to questions regarding cars.

These guys know automotive like no one else.

Always have or get what u need

Troed to sell me a previously sold batt.

Knowledgeable, friendly, inviting, variety of stock

If you need auto parts this is the place

Great customer service

Theyre not customer friendly at all...

Old guy is really rude

Great place to get Auto Parts

Rude and condescending.

Bad customer service

Friendly and helpful

Great service