I bought the 995 carbine 15 years ago and have put thousands of rounds thru it. This gun is so dependable its insane! Its not a tack driver but is deadly at 50-60 yards...just ask any rabbit around my county oh wait, you cant cause their all dead! Seriously this gun is my go to for every critter up to coyote size and has poked more holes in paper than Cole paper company. Its almost indestructible. BUY ONE IF YOU CAN GET ONE YOU WONT BE SORRY!
Quick to add my warranty information and assist me
Amazing customer service and great warrantees
Thank you guys for helping me out. Quality products at an affordable price.
I have had my Hi-Point 9mm since 2003. It was my very first handgun and I bought it for home protection. I have put well over 1000 rounds through it and never had a problem. I cleaned it and went to the range last month and it jammed on me really bad. I called Hi-Point and they sent me some parts. That didn’t work so they told me to send it in. I sent it in on April 23rd and got it back on May 11th. They literally rebuilt everything on my gun. It is like a brand new gun. Customer service was straight to the point and very professional. Not the nicest but still friendly enough and very very helpful. I didn’t pay anything but $11 shipping and they gave me an extra magazine and replaced my other 2 with new ones to cover the cost. I highly recommend their guns if you are on a budget. They truly do have a lifetime warranty. Thanks to everyone at Hi-Point!
Have both 9 mm and a 45 hi point. Both jam. Couldnt find anyone who could actually send our guns to hi point for the supposed lifetime warranty. USPS and ups and pawn shops usually need a call tag for pickup. Its an ongoing nightmare
High Point products are reliable, affordable and usable. We have a large family and are usually somewhat cash-strapped. A High Point C9 Is an affordable defense pistol. It is accurate at 50 feet And a pleasure to shoot. I lost the small adjustment tool that comes with the firearm. My wife called customer service and ask them if we could get a replacement. They sent one with no charge and my wife commented on how they were very nice people.
Excellent customer service! I had to return a 995 back for repair which was definitely my own fault. I called and sent the carbine back expecting to pay for repairs. When they say lifetime warranty they mean it! The carbine was back in 2 weeks completely rebuilt. 80% of the parts were replaced free of charge. I will be purchasing more guns. Thanks!
I love my 9mm c9 shoots great and best warrenty around
I have owned several 9mm sidearms and love them. Well worth the money!
I am your BIGGEST fan, bar none. BUT, after reading some of your reviews here, I will admit you attract some of the Smartest and also some of the DUMBEST people on Earth!!!
Ive got the hi-point 45 great gun just bought a brand new 9mm yesterday went to load it today and it wont not load my 45 I love it couldnt ask for a better hand gun also have w sccys a series number one with safety series number to without also great guns just have to get my wife the one with safety.. Im asking why will my hi-point not load properly into the chamber and the clip will not lock in unless you slam it in there
I spoke to a very experience young lady by the name of Cara and she was able to help me with my questions in regards to my 45 Cal Carbine she was extremely polite and patient I’ve had nothing but the best experience with Hi- Point I highly recommend!
Love Hi Point! Fantastic 45 ACP! Great price, accurate, and dependable. Ive run 1000+ rounds of different brands of ammo through mine with never an FTE or FTF. Love my brick Hi Point ! Looking hard at their carbines for home defense, wish they made a 38p or 9 MM pocket rocket!
Reliable and accurate. Ive owned my HP for 6-7 years. I bent my firing pin. ammo jammed (mag wasnt in right). Either way, they sent me a new pin, no questions asked. very quick (two days)..
Great service, great budget gun. Easy to modify.
I placed 2 orders over a week ago. 6 and 8 days ago. It was paid for. But neither of my orders have been delivered and I have received 2 noticed that they have been delivered. Then later those days I get one saying delayed. I called Hi Point. They say there is nothing they can do and now it’s put on me to find out where my orders are. I was given no way to track my orders. I will be calling my bank to stop Pmt. Horrible shipping service. I told them I was going to stop Pmt for not receiving them and the lady said why are you going to punish us You will get them eventually. Well. They made sure they took my money though. Never again. And they are blaming to usps and said there is nothing they can do. Well there is something I can do. Stop pmt. I’d put no stars if I could
This is the manufacturer location. No sales or repairs at this location. Must get on their website or call to order parts or to get your firearm in for repair
A great and well made product. Great value and great customer service. I do wish they made a .22 though.
Excellent customer service!! Great carbine shop techs! Lenny and Mike did an excellent job communicating with me about the troubles i was having with my rifle including photo and video to ensure i was working certain steps properly. Really pleased with the service. Felt taken care of properly and like i actually mattered which is rare with customer service these days! Great job all around.Michael Karp995ts
I love my Hi-Point products and the customer service is unbeatable!
We are a dealer in NE Ohio who carry Hi Point products in our store. A customer brought one in to send for warranty work and to our astonishment, it was back in our store in 3 DAYS! Completely functioning - a completely new upper, actually. If you arent familiar with how long warranty work usually takes, Ill just tell you - its longer than 3 days. Way to go, Hi Point!
The best customer service of ANY American-made firearm. They repaired my 8040 Carbine for free and shipped it back to me on their dime!!! It was 7 years old and I shipped it to them to see if it could be fixed and how much it would cost me. IT COST ME NOTHING AND THEY INCLUDED A FREE SLING, SPARE MAGAZINE, AND SCOPE MOUNT! I would not hesitate to putchase another firearm from this fine company.
I owned Two of these 9mm and if you need parts call them up and they ship for free. I never had a jam up or hiccup, this is a low budget hand gun that is very reliable. Thank you Hipoint.
I love these guns they keep protection in the hands of people who work low wadges, and may have fixed incomes . Most people fail to realize keeping products American made drastically lowers the prices, because if High Points where made in Mexico we would pay 500 for it vers being made in America ithe C-9 for exsample is at or under 200 dollars .
Customer service is very bad. I dont hear so well and you have absolutely no email for customer service!I am very happy with my carbine, but I am going elsewhere for future weapons.It seems like you all are hiding and do not care about follow up with the people putting $ in your till!All I want is help
Recently I purchased a cf380. Excellent hand gun. Just a little bit on the heavy side Well worth the money. No regrets.
You cant beat Hi Points customer service. I have the 9mm carbine and its an awesome gun. Fun and cheap to shoot. Had a issue with a mag, sent it in and got it back in two days.
Own a 4095 carbine & love it but hi point only gets 2 stars cause I dont like their inability to manufacture new models with out drama & limited accessories. This company has lost their innovation for new stuff & anything new is to far in between. Get busy hi point & keep your customers interested. I will not be buying the stupid name yeet cannon pistol cause it isnt even out yet ???? Yet??? When?? Ridiculous.
Its to bad you didnt make a bigger capacity clip for the pistol. Like a 15 rd. Or 20rd for the rifle.
I love this company, because their products and warranties are great values!!
I have a 45 cal, hi point, this pistol is the best of all for the price, looks, firing,around great.Got it for my son as a birthday present, he love it.Thanks to all the workers at HI POINT, Keep up the great work, and God Bless Youal.
Decent firearms for the money, especially their carbines. Their customer service is second to none.
Great service super reliable products but on the heavy side but works everytime and American made and excellent value
I got a 9 mm 995 I cut the stock down now it looks like an uz. I bought a laser from High Point. This weapon is bad to the bone. I have a sling I can wear around my neck and shoulder. High Point you need to take a look at my 9 mm with the stock cut now.. I believe they would sell like hotcakes.
I love my new firearm! By far the best warranty on the market with a fine, and pretty damn tough pistol.
Slide on gun did not rack back to feed in bullets. A man friend of mine tried it said same thing. Told customer service rep, said I doubt it we test each one before it leaves here. Calling me a liar. Asked where to send it. Look at the book that came with the gun. Getting rid of gun as soon as possible never doing business with them again.
I work here right now and great place to work very interesting and very nice people
Built like a tank, attitude of a bulldog and well worth the money I spent. PERIOD!
Ive been trying to get in touch with them in order to order a replacement part for over three weeks and have yet been able to talk to a representative or gotten s reply via email. And what kind of organization doesnt even have vkindce mail. Absurd.
Love my hi points. Have a 9mm and a 380 just like any other weapon you take care of it they wo t let you down!!
I got a 40 SW love it shoots great never jams up Im glad I got it one bad ass gun for the money
Ordered 2 c9s almost a week ago, still not processed, what is the holdup?
Me and my wife got a hi point jhp 45 and we love them shoots good and works great.
I bought a C9 from High Point and I absolutely love it its durable shoots every time Ive never had a problem
Well made firearms made in the USA
Customer service is horrible. I ordered the mag kit for my 995 TS and it took over two weeks to get because the A-hole in sales never put the order in and shipped it before the 4th of July holiday which they take off from June 30- July 11th. What company does that?? The whole company?? I get an email today July 11th saying they shipped it no bother rushing or asking me if i wanted rush delivery since they delayed it two F***ing weeks. The tracking number says created TODAY. I am so furious with them. F*** Ohio. The gun is outstanding though. If there are after market products for it buy them except for mags. Screw hi-point customer service!
I wouldnt say best gone on the market and either would the folks at HI Point. But it is the best gun on the market for the price for sure.
The best firearm on the market! Hands down the best warranty!
Im a gunsmith and I like to tour gun companies well when i called in the receptionist was very rude when she told me no they dont do that. Thanks for nothing
I have experience with these guns are they are excellent weapons for the price they can suffer a astonishing amount of abuse and damage and still fire
They may be ugly but you cant beat the price and the warenty. all around a good gun.
I have a 9mm handgun. I got it second hand off a guy from work. After about 1500rounds it would fail to eject the shell. I sent it in to have them look at it. They fixed it and had it back to me in no time at all.
All guns are nice excellent warrenty
Worst firearms ever made. Notice how almost all reviews are about customer service? That because the firearms are junk and need to be sent in for repair on a regular basis.
Very poor quality firearm.
Good guns
I love my carbine ?!?!?! Good gun
Very Accurate!!!
Excellent I like it