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Verizon Authorized Retailer - Wireless Zone
1048 Ashland Rd, Mansfield, OH 44905, United States
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Verizon Authorized Retailer - Wireless Zone
Comments
Xa
Review №1

I went there to get my 10 yr old a watch....lol...but I ended up getting him a phone. John was helpful and knowledgeable. He was a big help. Thank you John!!

Re
Review №2

I have not seen patience and kindness toward the elderly like this in awhile. Keith was very knowledgeable and explained to us very well. Glad I got to meet him.

Ja
Review №3

Nick and Jacob were awesome! When we first came into the Bryan store Nick was super knowledgeable and demonstrated superior customer service. He took the time to look for any promotions that we may have on our accounts and upon returning today Nick and Jacob took care of upgrading my device and we left very satisfied. So much better to be able to walk into a store and speak to a person versus having to take care of issues online or over the phone!!!! Great job guys! Thank you!

Jo
Review №4

Michael was the best rep I have ever dealt with. He was very thorough and detailed. It was probably the best and easiest phone purchase Ive ever made.

Ja
Review №5

Quick and easy! Wasnt pushy to buy the whole store or its extras. Got a phone, case and liquid screen protector!

co
Review №6

Nick was very helpful and patient. I appreciated the time he spent helping me. I’ve never experienced such a fine courteous young man.

Ka
Review №7

Mike did a fantastic job and helped me get the phone I was wanting. Very friendly and extremely helpful!

Da
Review №8

Tori is amazing! She spent extra time with us to ensure all of our needs were met. We’ve been Verizon customers for 15 years and Tori made this our BEST customer service experience.

Ma
Review №9

Michael and Trevor was so very helpful highly recommended them to anyone looking to get a new phone.

Su
Review №10

Michael has been amazing very informative and helpful. Ill Always recommend this location.

Mi
Review №11

Quick service. Took care of our problem with no hassles.

Ci
Review №12

Knowledgeable & provided great customer quality service in such a needed time to fix my phone immediately. Thanks Michael!

Sa
Review №13

Very good service, I have bought the past two phones there and will continue to shop there.

Ab
Review №14

This store is very customer focused...very important for non-savey phone people

Ch
Review №15

Justin was a great help! Very professional and kind! Thank you!

Br
Review №16

Canaan was very helpful and knowledgeable when answering any questions we had about upgrading our phone.

Ma
Review №17

My friend and I went to Wireless Zone in Bryan, OH and had the pleasure of Nick waiting on us. He helped us choose new Samsung Galaxy S21 phones for each of us and a flip phone for my friends 88 year old mother. He was very patient and answered all our questions. Thanks for the help 🙂

An
Review №18

Had her replace the screen saver. She glued it better than the last one

Sh
Review №19

Very friendly and very professional Tori and Canaan was a wonderful experience thank you both for being sweet

js
Review №20

Excellent service!!! Sales girl was courteous and helpful!! Will go back in the future for any cellular needs!!

Te
Review №21

Mr. Shirkey our salesman was fantastic and was very informative.

Am
Review №22

Everyone was very helpful in the purchase of my new phone.....

Ma
Review №23

Justin is always very helpful and very informative as a manager he knows what hes doing

su
Review №24

Very polite and helpful. Just what I needed

No
Review №25

Excellent staff, very helpful and attentive.

Ro
Review №26

Very helpful with our setup of our phones . Thank you .

Er
Review №27

Trevor was great and very helpful he deserves a raise!!!

Ja
Review №28

Go here to get your business account set up!

Li
Review №29

This is a great Verizon store that is very helpful and they carry a nice selection of products and the employees also know there stuff. I give this store 10 stars even though it would only let me give 5 stars and will be back for all my phone and tablet needs.

Rh
Review №30

Hunter is very knowledgeable and friendly. Less wait time then Ontario. If your on that side of town try this Verizon you will not be disappointed.

Go
Review №31

🙂

Sh
Review №32

Jacob did a great job!

Br
Review №33

Scam don’t do it go to the corporate store in Ontario save ur money ! This place is a joke and false info !

Ja
Review №34

Victoria was awesome. She was very knowledgeable and helpful! I highly recommend her and this store

Ma
Review №35

Robert was very helpful with explaining the differences between the latest iPhone and the Google Pixel 2 XL, which is what I went home with. He simply laid out the facts and didnt try to persuade me to either phone which is what I liked. Oh....and I love my Google Pixel 2 XL!!!

Di
Review №36

Victoria was great! We are older and not good with new phones. She got us all set up and good to go!

Al
Review №37

This store has been remodeled, is under new ownership and they are now open seven days a week to better serve the local clients. I highly recommend you give them a try!!

po
Review №38

Came in to pay a bill and they took the time to go over all the details in my account and made sure Im getting the best deal. THEY ARE AWESOME!

De
Review №39

Professional. Quick, easy.

Ke
Review №40

The place is ok, but Im not real happy with my new phone.

Ri
Review №41

Victoria Was extremely helpful and helped me with all my needs she is the best employee.

Ca
Review №42

Victoria took the time to get know us and got us a really awesome deal.

ev
Review №43

Sales associate Brandon was very nice and helped us alot with our new phones.

No
Review №44

They miss out on a lot of money today. I was about to buy 5 phones and 2 tablet for my company but I will go else where. Black lady and white guy behind counter helping a guest. The black woman with glasses look at me and didnt say hello someone will be with you shortly. And nor did the white guy say anything. I have 2 retail business and that is not how we treat our guest when we are busy help another guess. They should be fire.

Ni
Review №45

I highly recommend this place they went above and beyond to make sure that i was HAPPY i will forever do business with this store for all my Verizon needs great staff!! Thanks guys!!

Di
Review №46

Excellent service great personalities No reason to go to Ontario

Ma
Review №47

Ryan is awesome been getting phones off him for over 10years. Highly recommend him for all your Verizon Needs!!!

Ve
Review №48

Victoria, Jaret, and Erica were amazing. There was an issue with my iphone 7 and Erica took the time to work with me on getting my device traded in and upgraded to a better phone. She took the time and patience to get me the best deals, and transfer my stuff over to droid from iphone. Victoria and Jaret also helped at times, this crew worked well together, and were always friendly to the customers and one another. My time there was way longer than expected, but because of them, it was worth it. I walked away with way more than I expected. Thank you for your time efforts. You three were fantastic, i recommend this store to everyone.

Da
Review №49

They are very good at selling.. Not good at customer service

Hu
Review №50

They give me clicky thing that gets wifi.

Br
Review №51

Very nice staff clean facility!! Works well with customers.

Ga
Review №52

Real nice

Cl
Review №53

Victoria was an awesome rep to work with.

Ki
Review №54

Went there today at 9am to get a phone fixed and they dont open at 9am they open at 10am

Lo
Review №55

Victoria was very helpful!

Ja
Review №56

Friendly knowledgeable staff!

ja
Review №57

Fast and easy.

Kr
Review №58

Victoria was amazing.

Ti
Review №59

Took forever to get service set up

Pa
Review №60

Great service!

Ka
Review №61

Great staff!

ha
Review №62

They sell phones and more

An
Review №63

Great service

Information
9 Photos
63 Comments
4.3 Rating
  • Address:1048 Ashland Rd, Mansfield, OH 44905, United States
  • Site:https://shop.wirelesszone.com/oh/mansfield/1048-ashland-rd?y_source=1_MzIzMjI5NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 419-775-5906
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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