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AT&T Store
805 N Lexington-Springmill Rd, Mansfield, OH 44906, United States
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AT&T Store
Comments
Sh
Review №1

Carlos and the rest of the staff were great. Carlos actually gave great customer service something that you do not see anymore. I highly recommend them to anybody. They actually take the time to make sure you understand your phone.

Jo
Review №2

These folks are the best .Super helpful friendly and very very knowledgeable. Dylan was super helpful with my husbands new phone and saving us money. I highly recommend this store and the employees stop in and let them assist you . You cant go wrong.

Ri
Review №3

These guys are great! Everytime I go in with questions they have an answer. They are also very friendly and love joking around. Great store!

Na
Review №4

Wasnt sure if I should switch from Verizon to at&t. Went to this location and I couldnt be happier! The store manager Dylan was extremely friendly and knowledgeable about everything. Made me feel very comfortable. Im so glad I stopped into this AT&T! Definitely will not regret my decision on switching service providers!

Al
Review №5

Had a great experience here. These guys know what theyre talking about went to the corporate store and they tried to charge me 400 to start up they got it down to 100. Would definitely recommend

Em
Review №6

They have great service, the workers are amazing and get you in and out really quick. Its an amazing store

Kr
Review №7

Great great customer service ! Ladies there are super helpful and knowledgeable!

Ki
Review №8

One of the best experiences Ive ever had. I was in and out with no hassle. The representatives and the manager were very knowledgeable and friendly. Thank you once again for a great visit.

Te
Review №9

Went to get my phone connected to at and t service and got wonderful customer service lakeisha and a handsome guy made sure everyone was acknowledged and being taken care of !

B
Review №10

Poorly trained employee who charged over $200 not only once but twice to switch from Verizon to AT&T. When I realized how much it was going to be to walk out the door I went to cancel the transaction and the charge still went through. When I came back into the store to get the phones that we purchased with our bank records the employee said his manager was out of town and couldnt refund our money so he would have to charge the full amount again to give us the money and keep the card on file to return our fees. Still to this day I havent got any money back. I purchased them on July 5,2018. To be said, there was no activation fees that could of been charged that day its supposed to be on the first months bill, and corporate knows about everything. Hopefully no one else has the same problems. God bless.

Br
Review №11

At least they are smart

Ta
Review №12

Awesome customer service here . I was greeted at the door which was nice. Everything was throughly explained to me and I did not feel like I was begin rushed out the door. I would highly recommend them to anyone . They can turn a bad day into a good day . Good job to the team here at at&t keep doing what your doing you guys are awesome !!!.

Sh
Review №13

Dylan, the manager is AWESOME. He got me a plan started with no down payment, with two brand new galaxy phones. And low payments. So glad I switched to At&t🤘

La
Review №14

The workers there are very helpful and nice I always get good service when I visit the store!

Ar
Review №15

Very helpful. Never had any problems, been going there for years

Ca
Review №16

Great experience. Vaughn really made switch easy for me. Very knowledgeable with the products

M.
Review №17

Very helpful location. Sad that Dylan is now in Columbus.

Ai
Review №18

I have had to go to this store multiple times about the safety of my account. They have let multiple people make changes to my account and purchase new phones on my expense. None of which were authorized to make any changes, I am very disappointed and thinking about changing services because I dont feel my information is safe.

St
Review №19

I had an awesome experience with Dylan at the Ontario Ohio location, He helped my husband and I get 2 phones with a great deal, and he was very patient with us and took his time explaining our new phones to us, also he was very detail oriented and knew how to do his job professionally, Thanks Dylan

OB
Review №20

This is my 4th time getting a new smartphone for this att store they are always polite and always have a deal I can sink my teeth into I brought several of my family members as well as friends to this location. even though the corporate store is like 30 seconds from this store the customer service experience is not the same store he corporate store has turned me away many times when I’ve have a problem where this store has gone above and beyond eveytimeJust want to thank the staff for making the phone process as easy as possible!

Je
Review №21

Had excellent customer service !!!! Delvonta did an incredible job helping me activate a phone Ive never had such great service he deserves a raise!!

No
Review №22

One of the most friendly and amazing att store in town, They helped me set up Direct TV. I love it. I highly recommend it.

Jo
Review №23

If store manager Dylan leaves I will switch providers he has helped keep us up to date on new options and is very polite. His customers come first.

Ch
Review №24

Avoid that tall African American dude, he will trick you. avoid him and look careful on the contract and everything before you sign!!! Be Careful!! avoid them!!

Ta
Review №25

Had a awesome experience here!! Dylan was a great help. Thanks for a wonderful experience.

da
Review №26

Great experience here. Normally buy online but the guys here make me wanna come in for any needs

Co
Review №27

Dillion did a very good job selling us new phones

ch
Review №28

Took a friend there and their service was awesome. Very clean area. And friendly staff.

Me
Review №29

Dylan and the team at this AT&T are fabulous!! I went in for a technical question and left with an awesome new phone and tablet! Couldnt be more impressed!

Br
Review №30

Dylan is great along with the rest of his staff. I now live in Columbus and still go to this location because of the service I receive.

st
Review №31

Such an amazing crew here really appreciate the generosity and help!

Ti
Review №32

Dylan was awesome helped me save money and helped me activate my phone

Da
Review №33

Great time! Very helpful and saved us money in the process of switching!

Er
Review №34

Best store for miles. Very fast and friendly everyone in there!

J
Review №35

It was easy going and the people there were very friendly and took care of business I was in and out

Ma
Review №36

Taj was Awesome definitely helped me out a lot!

Er
Review №37

Very angry with one of the workers in this store. Lied and tricked us. Said that we have to pay the activation fees for the phones in the store but we’re supposed to pay the fees on the first monthly bill. Said that phone cases and screen protectors were free because of the plan that we got. They actually were not and we got charged for the cases and screen protectors which we though were free. We only got them because we thought they were free. The worker lied to us!!! Beware of that worker!!!

Pe
Review №38

Rude customer service.. and acted like they didnt know what they was doing.better store 2 blocks away by lowes

al
Review №39

Dylan is awesome, very helpful and deserves a raise!

Eb
Review №40

They will lie, cheat you and ruin your entire day at the least...Youve been warned. Take your business else where!

Ea
Review №41

Great store with the best employees!

To
Review №42

Very good customer service

Ja
Review №43

Very rude disrespectful staff. Charge you extra fees for services that would be free at an official AT&T store.

Za
Review №44

Awesome staff very helpful

Do
Review №45

Very easy to work with

Sa
Review №46

Dylan is 10star awesome!

As
Review №47

Friendly staff & very efficient!

Wa
Review №48

Dillon rocks this store as manager if he leaves AT&T I go as well

Pa
Review №49

Dylan is awesome!

Mr
Review №50

Great service!

Na
Review №51

Great visit

CH
Review №52

Great staff and service!

Ri
Review №53

Fine Place

tu
Review №54

Simply the best

Be
Review №55

It is very very excellent

An
Review №56

Great experience!

Ja
Review №57

Awesome

Um
Review №58

Rude

Information
11 Photos
58 Comments
4.4 Rating
  • Address:805 N Lexington-Springmill Rd, Mansfield, OH 44906, United States
  • Site:https://att.com/stores/ohio/mansfield/94379
  • Phone:+1 419-747-2112
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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