They wont let you return anything if you dont give them a phone number when you purchase the items apparently. Even if you have a receipt from the day before with your debit card on it! It says no where on the receipt that you need to give them a phone number to make a return and the cashiers dont give you this information either. I drove 20 minutes to make a return just to be told I could not make a return because I did not have a phone number on file even though I had a valid receipt from the day before. Apparently theres no manager to speak with either I was told to call corporate. Seems like a lot of Hoops to jump through to return $30 worth of junk will never be shopping here again beware
Great Sally Beauty location! The staff is very helpful, and friendly. They know a lot about the products, and know what to recommend. I’m really happy to have this location close to me!
Never had a bad experience with Sally’s until I went in yesterday, new workers were working and seemed so bothered by the slightest inconvenience were super rude, rolling their eyes when asked to fix the smallest issue with an email, don’t see myself coming back in when their working. The two honestly shouldn’t work a job that consists of dealing with customers
Great place for hair supplies. Staff is friendly and helpful.
Went in last night and a male employee failed to verify he had the right account and then acted annoyed when he had to start the transaction over. A female employee (possible manager) was helping him was very rude and unfriendly. They both acted like they hated their jobs and were bothered by even ringing out my items.
So for Christmas my girlfriend wanted a special hair appliance thing that I cant recall what it was. So like a lost pup I roll into the store on a mission that was way out of my wheel house. Luckily the girls behind the counter took pity on me and made the process really easy. I described what I was supposed to get and once they figured out what it was, it was smooth sailing after that. They gave me different options and they gave theyre opinions on what they would get, and surprisingly the most expensive wasnt there pick. I was very happy with the experience and if ever tasked with a similar mission in the future, I know where to go.
Been shopping here for years. Never again. Asked me to leave because I refused to wear a mask. Was in here a month ago, no mask, no problem. Im done!
I went to sallys yesterday evening hating my hair it was yellow & orange. The young lady was great she told me what to get, how to mix it, and how long to leave it on. I now love my hair! Thank you soooooo much!!!
Really like the staff!
Very polite and helpful