Highly upset. Purchased a cricut at a NEW machine price to open the box to find that the contents in the box were used. The contents in the box were upside down, the machine has a lot of slick glittery substance all over the inside of the machine, and the mat was completely filty.

The yarn isle is amazing but their art supply section could use a little love.

In Michaels you can literally find any types of crafts your looking for from Color utensils to wood, tiles, crochet, canvases, house decor, and etc. The prices are a bit high but they are not that bad. Other than that the store is really nice and clean with great variety.

Its always clean, but crammed. Employees dont ever seem to want to help you. The most friendliest might be the ones checking you out up front.

Always love this place, One thing it is the first week of October and they are almost sold out of Halloween decor.

Fantastic as always! Cant wait to start my wreath featuring fall plants and skulls~ 😁

Bryan on framing is the best!!! Great quality and fair pricing. Ive done 6 frames and matting. All perfect!

I love Michaels!! If you are an educator, dont forget to ask about the teacher discount. If you have time to browse, you will find tons of great items!

Yes I enjoyed Michaels shopping and I got put out needed out there at that shop the store is great the help was right on time and the people were very nice and corrupted Incorporated very good loved it

I love this store, but they need to add more variety to their jewelry making department. I ended up having to go to Hobby Lobby for a lot of stuff because they dont have a huge selection like they used to.

Had some really good sales and everything I needed.

Overpriced even with the so called sale coupons.. But beautiful selection just dont shop here unless absolutely have to

Store is organized, staff always willing to help.

The young lady that helped me was awesome I wish I knew her name. She went above and beyond to help me that day. Very sweet young lady made my experience a good one.

The Michaels store in Mansfield is awesome! We always go there for craft supplies for some sort of project. Last month I bought supplies for local kids to make posters for the police department. I told the lady at the register what we were doing and she was so sweet and showed interest in our project. Today we went back for supplies so my daughter could make a 3D chloroplast model. Well we found a green oval shaped pumpkin that was damaged and we got it for a great deal and bought all of the accessories to decorate it. We had the same cashier and she showed interest in this project too. I am going to find out who she is so I can let her manager know that she is awesome. Aside from her, we constantly have to ask questions while shopping and the employees are all so helpful! I am a happy rewards member and can always find coupons in my text messages from Michaels or online promo codes for use in the store or online.

Great staff, but extremely low stock right now. Would go back again though.

I stopped by to check out framing for a large painting I had bought from an estate sale because it had become detached from its frame and nails were poking out of it! A store manager/framing dept manager, David, was extremely helpful & friendly in getting me to the decision point. He measured the frame & found it to be18 by 24. He showed me their pre-made selections in that size on one of their shelves. Much to my surprise, I saw a beautiful, richly-colored walnut wood-with-black-trim that I liked! After discussing some others, I said, lets do it! My painting has gorgeous Mr. ^ Mrs. Cardinal in the forefront with city bldgs & a horse carriage w/ M/M riders in it. Heartwarming...David took it to the back room to work on this project peeling off the masking tape, removing the nails, cleaning the glass on the new frame, inserting the picture, putting on the new backing & finishing with a strong silver cord going across the back with which to hang it! Beautiful, quick, knowlegeable work. David has been with Michaels for 21 years. He is skillful, artistic - as he himself is an artist! - friendly, and easy to work with. I highly recommend this location & this framer. The price was reasonable - for frame and labor it was a few cents below $65.

Staff was very friendly, isles were a little crowded but manageable, lighting was very good. If you are looking for modeling supplies they are very limited and most models were snap-tite 😂

Best craft store on the market to date. They have pretty much anything and everything you need for any projects large or small. Plus its nice to browse around and look at the cool items.

Im on a glitter search and this location had a lot to choose from. It wasnt all picked over like Ive seen in other stores.

Love this location, always stocked, always clean and employees are always helpful and friendly.

Always attentive and helpful staff at Michaels

Great spring/summer closeout sales.

Clean, easy to find what I needed and they normally always have a coupon that I can use on my purchase.

There is never any Glitter Glue on the shelf. This brand is recommended by so many paper crafters.

They offer curbside pick up but no answered the phone so I had to go inside to wait in line and then wait for my package

Was shopping in this store yesterday when someones dog- inside the store-growled at my son who was standing next to me. This was not a service dog, so why was it even allowed in the store? Much less an unfriendly one who would growl at a child feet away?

Helpful staff and found everything I was looking for.

I brought in my diploma to the framing department, and all I can say is WOW! Excellent customer service, great value, and beautiful job guys! David (framing dept manager) is the man! He really takes pride in his work and he is a very honest and kind person. He wants to make sure you are happy with the final result. It is now hanging in my office and Ive received many compliments from my team asking where I had it framed! I cant say thank you enough to David and his team for doing such a great job! I will definitely continue bringing all of my future framing needs to them.

Always happy to go here and find great craft ideas and fun things to look at.

As always I love going to Michaels. The store is always clean and employees are always friendly and helpful.

Always fun to look around and be reminded of how not creative I am! We went to the after Christmas sale and they had some good deals. Nice, clean store

Great service, friendly staff and lots of selection.

I know it is difficult to staff businesses right now. I never found the push pins i was looking for and no one would actually help me find them. Just seemed I irritated them for asking for assistance.

Great sale going on.

Nice place to shop, you can find some good prices..

The store had buy one get 50% off on art pads and journals. They didnt ring up that way and I didnt notice till I got to the car so my husband went back in for a refund. We had bought two exact art pads but two different journals. One was more expensive than the other . They would only refund 50% of the art pads but not the journals. We expected to get 50% back of the lesser journal. The sales clerk acted like they didnt want to give us back the money and said we would only get 3.00 off the second one. The worst customer service ever We also bought 2 boxes of Queen Anne cordials when I got home and checked the receipt again I noticed those candies were 5.99 each. These sell for 1.78 each at Walmart. Worst experience ever. I wont ship this Michaels again Ill go to the store in Lincoln square.

My daughter and I love going here to pick out crafts to do together over the holidays. They always have a great selection and always on sale. Definitely worth the shop and the prices, highly rated!!

Great prices and better selection of acrylic paint & other art supplies than other craft stores. Staff is helpful and friendly.

Great place to get your craft needs. Sales going in right now are really good. (12/10)

Love it❗Has way more variety than hobby lobby and BETTER PRICES❗

Friendly staff. Good products.

Great customer service. The manager & her staff is wonderful. Great selection of craft supplies & decor for the home.

Fun crafty place

Great they have every thing. All kinds of crafts.

The staff was so nice to help me find the items I needed for my son egg drop project for school. They had everything I needed and I did not have to go to another store.

This is my happy place!!

I enjoy Michaels. The staff in the framing department was very knowledgeable and helpful when it came to have family heirloom paintings framed. They came out beautifully! The staff in the entire store us great! They are helpful and kind.

I ordered online with the Michaels at Lincoln Square Arlington. I came to the store early to ask questions about a couple of the items I had ordered and they were very knowledgeable and friendly.

Cool place to feed your creativity!

Ive never used Micheals in Texas, I had aery bad experience with them while stationed there with the Marine Corp. But the framer depth at this Michaels in Mansfield was profesional, patient, caring, and very helpful. Dave the Manager is a great guy helped and guided me on how to frame and antique embroider picture. Will let you know how it turned out.

Great selection and someone is always willing to help.

Things are getting a little overpriced.

Love craft stores but the prices... Ouch. A few good finds but then they didnt ring up. Disappointing. Had to go back. Employees were 5 ⭐ tho and refunded the money.

I stopped into Michael’s to purchase some Christmas items and when I was done I walked out to go to my car one of the sales associate there saw me looking for my car in a parking lot her name is Amy and she walked around the whole parking lot with me to find my car awesome I give 10 stars if I could thank her God bless her great store great people always come back

Great staff. I bought some wood picture frames and used spray paint on them to match our home decor. They turned out great.

The cashier was very sweet and helpful.

They are continuously stocking their products and bringing new things in at this location.

I come here to buy my daughters art supplies their reasonable and always has good deals👍

My husband needed his certificate framed and the lady in the framing department was very helpful. She went out of her way to get what he wanted and even got her coworker involved. I appreciate her efforts to provide excellent customer service. We left Michaels satisfied and will go back for other projects. Unfortunately, I cannot remember her name and I am sorry about that. I will next time take more of an initiative to remember because good customer service is hard to come by and her service as I mentioned earlier was excellent. I wanted to call her by name to give her recognition.

Amazing service and I love how good that store smells. Even the box smells good.

Always a pleasure shopping at Michaels! Wish there was a closer one to my home though.

This Mansfield location was great. Friendly employees, very helpful.

Favorite place for craft supplies

Fun stuff!

Store wasnt stocked, empty isles every where

Verry Helpful got me the exact picture frame I needed

Associates were very knowledgeable and was able to help me find exactly what I needed for my project!

Staff always so helpful. Love shopping at the Mansfield TX . Store. Well stocked

Customer service... non existent, good selection of oil paints, soldering selection not really.

They was great

Good store! A wide variety of craft and art supplies as well as seasonal decor and such. I could spend hours in here just browsing. Be sure to get the weekly coupons online or in their app!

I love Michaels. Weve been to this one several times. Had a great visit as I needed some framing done. Guy in framing area helped meet my needs for a minimal amount of money. Friendly staff.

Attentive helpful assistants. Good prices snd a great sale.

Great selection of items. Lots of kids craft clearance items. Cashier was friendly

Michaels is one of my favorite stores to just go and browse, you can always find something you didnt know you couldnt live without. I do not consider myself crafty so I love to buy premade home decor. They always have a great selection for all holidays at decent prices!

Very clean store. Lots of stuff. Wanted to purchase it all.

Fast, friendly service picking up online order.

Triche the supervisor is the worst customer service rep ever she is very rude and argumentative

Great customer service and items to satisfy the crafty creator within 😀

It is organized and has good prices on art supplies. They are similar to Hobby Lobby and have great Halloween and fall decorations. If you have not been there in a while, they have changed their setup. The paint is at the back of the store towards the checkout side.

Warning: this store is a dangerous place for your wallet. It will be significantly lighter when you leave #ILoveMichaels

Used to be my go to place for arts and crafts. They have drastically reduced their inventory, the cake/candy/cookie decorating are slim at best. They no longer carry cake boxes, I found that out in a pinch trying to deliver a cake. Hands down I am super disappointed in the new Michaels. Needless to say, Ill be going to Hobby lobby & Cake Carousel for my baking needs.

A few years ago my friend got me into the Happy Planner and all the add ons. This michaels has an excellent selection of the planners and all accessories needed to keep track of my job details and color code everything.The staff is also friendly, knowledgeable, and very nice.Highly recommend!

The store is good and they have quality products there, but they ALWAYS seem to be rearranging the place. Also, their coupons for 40% off a single item are VERY limiting now on what they can be used for, which is a nuisance, as it is hard to determine exactly WHAT you can use it on... and THAT is why I gave it 3 out of 5 stars. I used to go in and get certain items that I use ALL the time with the coupon... but now it isnt valid on those items, AT ALL, anymore. BLAH!

I had issues finding exactly what i wanted but a reasonable compromise. Plus the cashier had a 20% off coupon she suggested.

We were at Michaels in Mansfield for a birthday party. I know, I didnt know they hosted birthday parties? It was fun and most definitely a different idea from the norm; the children had fun making crafts. Making slime was the favored of the three crafts they made...good job to the Michaels team member!

Always neat & clean. Easy to find things. Employees are helpful. This store is large and well stocked. I can always find what I need here!

Michaels is honestly my favorite craft store... they send out loads of coupons. Theyre constantly running sales in store as well. The staff is always very friendly and helpful. Ive never left unsatisfied!

Love it.

I spent an hour looking thru the store before I was approached by an employee about a mask. It didnt seem to bother anybody until I was on my way to check out. Wont be going back there again.

A great craft store with good selection.

Great work on framing job for the holidays

Most of the staff was decent, but they had a few very rude ones. The floor was gross, in line there was a dead cockroach on the ground which was just- disgusting. I told the staff and they didnt seem to care

Great staff, beautiful beads. If you need frame work done, its not cheap. I went to Hobby Lobby for that.🤷🏿‍♀️ Being honest.

Felt like this was really terrible of them.

Great place for craft items of all sorts.

Fantastic. Always well stocked.

They usually have what Im looking for. I always look for a coupon so I can get a better price. Theyre prices arent always the best but the coupons help. The staff is helpful and friendly too.

Crafty... great selection...