Came in for a small oil leak. They had it fixed within 2 hours. Tony was very professional and hospitable. He updated me several times of the status of my car while in the waiting room (which is very nice might I add). Very reasonable parts and labor costs with a welcoming environment. I’m definitely going here again for future services! Thanks
This is the place to get your vehicle serviced. Excellent service and staff! Quick and easy with a very clean and comfortable lounge area while you wait. Couldn’t recommend them more. Thanks so much, Express Auto Service & Repair.
The first time I went for an oil change was great . This last time I was very disappointed in them,, It took them 2 hours to get my oil change done they wanted to rotate tires which I did not ask for and 4 to 5 other people came in and were out before me. I then finally asked if I was done and sure enough it had been done they just forgot to tell me. Nice people but wont be back I should have been in and out within a half hour not 2 hours for an oil change
Called in for an oil change with short notice, even with them being 3 mechanics down and fairly busy they still got me in and out in 45 minutes. Very professional and talked to me like I was a long time friend instead of just another out of state customer. Prices were nice and they even diagnosed my check engine light for free without me even asking. Overall awesome customer service and would highly recommend checking this place out if you need a mechanic in the area.
Called for pricing on a mount and balance and alignment, the guy who answered the phone was rude from the beginning and when I asked to assure that the alignment price was on a 4-wheel alignment and not just front end alignment he scoffed and said what other kind is there? I called many places for this same quote this day. Easily the worse customer service and reception I received from any of the calls I made. Price for a mount and balance was high as well, pricing for alignment was reasonable. But due to the poor customer service I will not be taking my vehicle here.
Great service! Tony was awesome and helpful. Got me in and done the same day, even though they were swamped! Will definately continue going there for service/repairs!
Tony was very nice and helpful..Express auto got me back on the road, after being down for 8 months..
Incredibly trustworthy owner. I wont take my car anywhere else
Went there on multiple occasions. Found Tony to be a charming individual. Have had transmission flushed done and tires mounted with him at this and previous locations. Called almost a week ahead of time to set appointment. Dropped it off, then when I come back not only is it not done. But they have started on it yet. Not the first time Ive seen this type of behavior from this crew. When I came to pay they charged me more then before. Even after I tried using my discount card that Tony sells. He claims he gave me a better deal but if you look at how He invoices, its just based on where he divide the discount on the parts or labors. When tell him he charged me less he told me that I needed to find a new place to do business and that I was talking down to his guys. I told him to produce said mechanic and have him bear false witness against me. Avoid this place, Tony put too much on his plate . Then when you have to suffer he takes it on you and tells come later and then not come back at all.
The best mechanics in the Kato area.
Tony and Trevor diagnosed what was wrong with my car and gave me straight forward advice on what to fix now and monitor for later no pushy sales pitch. Awesome honest guys!
Excellent hometown service, straightforward communication, competitive rates.
Fast service, employees are friendly and always appear to be having fun doing their job. I love doing business with companies that seem to take good care of their employees. Happy employees make for good customer service make for returning customers. No, it’s not the cheapest place, but they always do a thorough job and I haven’t had any issues after having my car serviced here. Recommend 20 times over!
Great service and knowledgeable, trust worthy staff.
I like going to express for oil changes and any little lights that come on. I followed them from north kato. Tony is awesome and super friendly!!! Their new location has a lot of spacious seating inside which I like.
Tony is awesome. Aways quick to help and ensures your car is taken care of fast and for a reasonable price. Only place Ill go now.
Need new axle and lower control arm and they took care of it fast and price was good they also offer alot of coupons and discounts which was a big help
I moved from the cities and I needed auto repair shop and a friend told me about you. You guys are great and I would request you to any body for there car repair.thanks a bunch.
Friendly staff as well as great customer service. I give this place an A+!
I hit an animal on the way to work. Express auto was the closest shop. I was able to limp my car over there. They let me in before they opened and were able to provide a loaner car so that I could get to work.
I would like to say, first and foremost this COMPANY, BUSYNESS is Sooooooooooo, down to earth 🌎!I would like to share a story of humanity, and empathy that this company, including there MASTER MECHANICS, not only SHARED, but with A Big Heart ❤️ understood! My daughter is away from home in college and just bought a car 🚗, may not have been the best choice but, she made a decision and STUCK with it, so she needed some work done, with a check engine light on, not only did the mechanic diagnostic car for free, he also took partial payment on my word as a father because hes a father! I dont know whats wrong with THIS 🌎! But when you meet and run across GREAT PEOPLE SUCH AS THE MECHANICS AND MANAGEMENT OF EXPRESS AUTO SERVICE AND REPAIR, you make SURE you always APPRECIATE PEOPLE LIKE THAT, THANKS AGAIN EXPRESS AUTO SERVICE & REPAIR from theWilliams, Gill & Fullbright family!I will be bringing my car from WAUKESHA, WI to do GREAT BUSINESS, its worth the DRIVE🚗🧰👌🏿👍🏿
They are able to get my car in without have a time to bring it in sometimes. They tell you what needs to be done.
Tony is awesome! They are very professional here and helpful!
Roberto was awesome 😁
Amazing staff. Helped me fix my issues for much lower prices than other places around here
Tony is excellent!!! Being a single mom I feel absolutely comfortable trusting his knowledge and fairness. My children have went their by themselves and I dont have to worry if they are treated fairly. Tony from the first visit asked me questions about my self & family. He got to know me not just what we drive. Hands down a great man and a auto shop.
Great service and prices
Nice people. Reliable and honest service.
Great experience.Needed a battery, they did it quick and for less then most other places around. He even had my vehicle running and ready to go for me as I paid! :) They didnt try to sell me things I didnt need. Straight forward and friendly.Also found out a friend of mine had used them for something and had a great experience as well!Pretty sure my husband and I are switching to Express Care Auto Center for all our needs!!Thank you!
If youre looking for honest and affordable work done on your car I highly recommend Express Auto. I brought in a car I was interested in buying to be looked over and they did it at next to nothing. The couple who were selling the car also testified to the professionalism and honesty of this business (because theyve been bringing their other vehicle to Express for a while). Youve won my business Express as long as I live in Mankato!
They had my vehicle for over two and a half months when they fixed it it took them forever get the right part and then I had more issues going wrong with my vehicle than it was when it went in Ill never go back
Brought my car in because the engine was stalling, I heard a loud noise when I would go over 40mph, and I needed to replace my headlights. Amazing customer service! Tony was very friendly and I think I spoke with John over the phone. Great service and I’m super happy with the results! My headlights look fantastic and my car is fixed. Totally recommend this place!
Great and reliable
I brought my truck in for a second opinion. The dealership stated that I needed a new fuel pump. Tony and his guys looked at my vehicle did some research diagnosed it and saved me a repair that was not needed. Will highly recommend these guys to everyone I know. Thanks again!
Always professional great service and always always timely.
Services I’ve received at Express Care have always been fast & reliable. Tony and all the mechanics are friendly and helpful. They really know what they’re talking about when dealing with my foreign vehicle and save me tons since I don’t have to take it directly to dealership. I would highly recommend this place.
I have taken my car in to express auto care a few times now and I have always been pleased with the outcome. The mechanics there always do an phenomenal job and the owner always makes sure you leave as a happy customer. The thing about express auto care that separates them from their competitors is they truly provide that family aspect. No matter what kind of problems your vehicle is experiencing, Express will take care of it. Thank you Tony and your crew for always taking care of my car and getting me back on the road safely.
The mechanics are great,very polite and helpful
Brought my truck in for an oil change today. Always receive top notch care. Been bringing my cars here for years and will keep going there for all my vehicles.
Super duper job on my Mercedes no appointment in few minutes later car fixed lights cleared . very very happy with their service in the few times that Ive had the opportunity to have my car repaired there
Tony is awesome, the customer service is exceptional. They have been able to identify my issues quickly and get me in and out as soon as possible, despite ALWAYS being busy. (Because everyone loves going to Express auto care!) If your reading these reviews exploring your options of where to bring your car, look no further. You wont be disappointed.
Tony and his crew do great work.
Called them first thing that day..dropped car off...they brought me to AND picked me up from work while they fixed my car in between..only fixed what I needed.. Cant ask for anything more. Highly recommend.
These guys are the best. We have been taking our 2003 Audi A4 to Express Care since moving back to Minnesota 4 years ago. They are always honest and offer great service and value. We are lucky to have these guys just down the road from us!
The staff goes above and beyond every time my wife or I visit. Im a mid-level do it yourself kind of guy. If the guys see a problem that they advise I fix. They dont even care if they get the business. Ive had them give me sound advice after I tell them I think I can do it myself. These guys arent after you for one visit. They constantly strive to win your continued business and to send them referrals. Highly highly recommend! Locally owned franchise with owners who work at the shop daily. Cant go wrong.
Great service from Tony and all the service techs. They understand Im a small business owner and get me in and out due to the fact that my truck is my office, and holds all my tools to do my job. I like to feel special, but I see the same treatment with others who come in for service. Thanks guys !
Always quality reliable service and friendly staff
Super friendly staff that made sure to keep me in the loop. They worked past their closing to ensure I got my vehicle back the same day and gave me a fair price... especially for a college student! Great experience!
Worst. Prices fixed. Not recommend.
Great place with great workers. Will recommend my friends here and definitely will return if needed!
If you are looking for an autoshop that will take care of you and not try to sell additional services that you dont need, then Express Care is your place. They do great work at a fair price and are just a great group of people. I highly recommend Express Care Auto.
Great service and staff. Came in on a Saturday (not open) to get my car fixed so I would have it for work. Best shop in Mankato. Awesome customer service
After giving Express Care tons of business and recommending to friends and family I’m disappointed with the service I received a few months ago. I went to get a headlight replaced. I was told it was not an easy fix and that it would take three hours. I told them not to worry about it and that I’d replace it myself if it was that much work. Tony then brought me into the shop to ‘show’ me why it was so hard to take the headlight out and replace it. I was extremely offended to say the least. Once he pulled up my info to bill me I think he realized that I was a valued costumer because he became buddy buddy with me and gave me a discount on the headlight that took maybe 20 mins to replace.Flash forward to now and I have the same headlight out but the connector is completely fried and corroded. I’m hoping that they didn’t cause this to happen because a headlight was “a lot of work” to replace.I sadly won’t be coming back to Express Care for the time being. Not worth getting talked down to and wondering if parts in my vehicle were messed with because doing their job was too much work..
Extremely friendly and knowledgable staff. Got my car in right away without an appointment and they were very fast. Quality work and for great price! Highly recommend!
Awesome efficient team that works there. Only place I take my car.
Great place to get work done
Got me in and out fast for an oil change and didnt try to upsell every little thing.
Phenomenal service. Best in town by a long shot.
Great place! After dealing with mechanics and auto repair places for 25 years, Ive been pretty skeptical about how honest most of them are. But Express Auto and Tony Ive never had an issue. They dont upsell you on repairs you dont need, very dependable work at a fair price, you cant get better than that.
These guys are great and customer service second to none . Always a pleasure to work with. Thanks guys!
Walked in, expecting to just have a few questions answered and maybe get a few issues looked at, but ended up getting an oil change right then and there. So I got the oil changed, thinking, oops I forgot to print off the discount tickets from their website, but I talked to Tony (who is super awesome and super down to earth!), and he gave me a really good discount, just because hes a good and smart person who knows good things happen to good people!
I was referred here I believe even before the new owners/management, and have been very impressed ever since. I have recently moved up to the cities but still come specifically to this place when I have any vehicle trouble. Everyone here is pretty smart and very good at what they do.
Absolutely wonderful! Great staff, speedy service, and reasonable price. I highly recommend this place for anyone!
Didnt treat me well. I was standing in front of him more than 15 minutes. That guy picked up at least 10 calls without talking to me. That is not a good customer service. Recommending not to go there. Price is double in there.
Tony is great. Ive been going there for years. He knows my cars name. He suggested repairs that were realistically needed when the first estimate I got from another mechanic suggested repairs like it was possible to make my car new again.
Express Care Auto Center is always speedy and professional. Their rates are similar to other oil change/auto care places in Mankato, but the service is above the rest. I have been taking my car there for routine maintenance for a while and have never had anything but a great experience. Make sure to sign-up for their emails-they send out coupons!I highly recommend this location for car care!
Best place for your auto care! Tony and the guys a awesome!
Trust a mechanic? Yes, you can! These folks wont steer you wrong 😁.My wife and I are always impressed by the excellent customer service here.
If something goes wrong with your car, get it to these guys. Theyve been working on my vehicles for the last decade.Thats right. DECADE.Im glad I found them. Honest, hard working theyll do only what is needed to get you back on the road.Were all human, theyve made mistakes, but theyve owned said mistakes gracefully and fixed them quickly.Theyre also great at fixing the mistakes of others if your previous place has done you wrong and not wanted to make it right.
My wife and sister in law are out on a road trip with 5 kids in tow. Our van broke down with transmission problems and leaking fluids. These guys are so amazing. They were extremely busy, and yet they got them in and taken care of with the care I would have given myself. They left with the vehicle working fantastic. I am in another state, I wish mechanics here were like these guys!
Great service and Tony is awsome.
Quick diagnosis and service of an engine problem at a reasonable price for my Mini Cooper.
They are very professional and do the job right, I take both my cars here and I also have a FedEx fleet of 7 vans which all get worked on here. I highly recommend anyone to come here, from oil changes to something major they get the job done and get it done right.
Professional staff they know what they are doing and shop is nice and clean.
These guys are awesome thanks so much for helping me out!!! I was in a jam far from home these guys fixed menuo right away and was very reasonable thanks again guys you rock !!!!! Top notch service
Always helpful and Fast. And they do amazing work.
My tensioner pulley (and thus, the serpentine belt) malfunctioned a few miles outside of Mankato. I wasnt from the area. Jacob at Express Care was so kind and helpful. He helped me get my car towed and after a few hours, had me back on the road headed home again. They made a difficult situation much less stressful and really took care of me as a customer. I highly recommend this business to anyone in search of a good auto repair center, especially those that have a foreign car (BMW, Mercedes, etc.) So grateful for their help and service!! They did a phenomenal job. Thanks, Jacob and the whole crew!!
Was referred here by my parents, and Im thrilled that I was. Ive never trusted a mechanic more. Received a quote from a competitor for $1,100, brought the car in to Express Care and Tony told me itd be $270, and the 2008 Edge runs great now!
The only place Ill bring my car into. Tony and his screw are the only people I trust. They wont lie and jerk you around for money.
Tony the owner runs a tight ship filled with talented mechanics. They specialize in foreign model cars: Audi, BMW, Volvo. Less expensive then going to an overpriced dealership.
I have been here a couple times and this is the best service hands down! Everyone is so nice and so helpful!!
Always friendly and efficient.
Very fast service; would have liked a call before they did the the work, but once done, done well!
Im just through the roof. I just learned all of my oil has leaked from my mini Cooper, due primarily to rushing. There is no way to be thorough rushing. I wouldnt recommend you guys to anyone I know
I have had many great experiences coming here. Nice people who really take the time to explain whats going on and what needs to be done!!
Awesome place and great work! HIGHLY recommended!
Cant say enough good stuff about the work done and staff at Express Care. Only bringing them the toughest of projects on my Japanese and European sports cars. From oil leaks to subframe repair to suspension repair, to valve adjustments. Quality, quick, and much less expensive than the anywhere else.
Great customer service and very knowledgeable. I would highly recommend!
I had accidentally gone in on a Saturday to try and get my car fixed, not realizing they were closed that day. The mechanic I talked to who was working on extra projects took a quick look at it since he had a minute and told me what was wrong, about how much it would be, etc and that if I came in on a Monday it would be a quick, maybe even a half hour, fix.Cue Monday and I take it in. The experience was a near 180 from before. The front desk agent didnt bother to look at my car and barely listened when I told him what the other mechanic said, yet was somehow able to tell me that it would be a half-day fix, that they only have one mechanic on staff (what?), and that they would have no one to fix it if I waited because that guy was going on vacation. I feel like he was trying to somehow take advantage of me and try to rush my decision in the stupidest way Ive ever seen.If you can, try to deal with an actual mechanic if you come here. If the guy refuses to let you like he did me (claiming that the mechanic isnt in until 9am? Really?), I would suggest you go to Midas instead. Theyre at least up front about screwing you over.
I recently went to Express Care to get my Oil changed. They did a fabulous job and only reccomended me services/products that were needed on my vehicle. I did not feel like they were telling me useless suggestions and in fact told me I needed a minor repair which I had noticed needed replacing as well prior to me going into the shop. Normally I change my own oil, but this shops service was top of the line and will be getting more business from myself and I will be reccomending them to others!
These guys are the best, fast, fair and honest. They even came and jumped my car one time when it stalled out a few blocks away.10/10
Quick turnaround time on oil changes! They do a nice job!
This shop has gone so downhill. On my last visit i had to teach the mechanic how to take off spark plug wires properly to keep hi from breaking and more on my engine.
A business that takes care of the customer and makes sure the repair is done the right way
We met the manager, he helped us check a car we were buying, he did a great job at checking the car and offered a great deal at break pad change.
The services was fast and done while I waited. Their waiting room was clean and comfortable.
Knowlegded Techs, fast, friendly and accurate. Above excellence: I do not give 5 stars. I can change my own oil but as a new owner of German autos I needed to find qualified and trustworthy care for my precious car. Success, I found them. As an owner of super sport bikes I know the critical importance of accurate work. One misplaced spacer can cost a life when traveling 160+ mph. A Lamborghini tech can fix a Ford but dont let a Ford mechanic touch a Lambo. These guys proved to me they are professionals. Thanks team!! Anngel
Great service. Knowledgeable Master techs on hand.
It is very expensive. I don’t want to go there in future. Just removing and replacing an ignition coil takes $187. They didn’t ask me before changing it. They changed and gave me the bill of $187. Ridiculous!