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Broadway Chevrolet Buick GMC Cadillac
4000 Grand Ave, Manitowoc, WI 54220, United States
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Broadway Chevrolet Buick GMC Cadillac
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ma
Review №1

Very nice people...still cant get over the fact that they charge $399 as a service fee but when I asked day of pickup, Obviously after day I signed paperwork, nothing they could do...plus would they have anyway since cars are selling like hotcakes. All I know is that prior reputable places around green bay dont even chhoose to charge that money! Love my car and they are truly nice people.md

Sh
Review №2

Best car shopping experience I ever had, the staff is wonderful and very friendly and helpful. I live my new used vehicle and a big Thank You to Amanda for being patient and believing in me.

Da
Review №3

Purchased my DREAM car from the Manitowoc Broadway Dealership. A 2012 GT Premium Ford Mustang. I spotted this car on the lot for sale the week before I bought it. It was on my mind constantly, so I went 5 days later to check it out and it was mine! The whole transaction from begining to end was smooth. I highly recommend Broadway in Manitowoc to purchase your car or truck.

Ca
Review №4

Incredible dealership. Exceeded all my expectations - I am well beyond satisfied. The entire buying experience was extremely pleasurable and very convenient. I will be recommending family, relatives, neighbors and friends to Broadway.

Mi
Review №5

From the moment we walked into Broadway we felt very welcomed. Our salesperson Nick was wonderful in knowing what we wanted and also what we could afford. Working with Alex in the financial development made this all happen and we left with a new vehicle. How very professional everyone is in working together. We certainly will be sharing our experience with our family and Friends. Thank you Broadway!

sh
Review №6

Glen and Gary were amazing! The whole staff was at Broadway actually! Prior to my test drive Glen sat in the vehicle with me, went over some features as he wanted to ensure I was comfortable with what I was going to see during my drive from vehicle as my last vehicle didnt have lane departure assist, HUD, or adaptive cruise, along with many other features! Both Glen my sales professional and Gary the financial advisor stayed late to help me leave with my new vehicle that very same night! I would highly recommend!

Ba
Review №7

I was waited on immediately by the friendly service department. He explained what they were going to do to my car and gave me an estimate. I opted to wait for my car and went to the spotless waiting area. My car was fixed and it was under the estimate. Love this place!

Ja
Review №8

Many thanks to Broadway Automotive and Sawyer H., the sales consultant for helping me find the right car. Sawyer was on top of everything and his customer service was excellent! Also, thank you to Broadway for understanding my needs and holding my car until I could pick it up. Your total customer service was second to none.

Jo
Review №9

Very pleased with the service my vehicle received. Although I would have liked to have been told when I should bring my car back for its next oil change. Since it is synthetic oil not sure if it is every 5,000 or 7,000 miles but getting my vehicle serviced at your garage vs the quick lubes is a much better investment!

Tr
Review №10

It was great Randy did a great job I was very pleased with the service will definitely buy more trucks here again

Da
Review №11

Randy was a very thorough and considerate sales associate. Financing was quick. Excellent experience. Would highly recommend.

Je
Review №12

From the moment I walked in the door, I had a phenomenal experience. After having a car last me for 17 years, it was finally time to get a new one. I was taken care of very professionally from my Sales Consultant Alex (AJ) in Manitowoc. He listened to all my needs and we found the best vehicle for me. He was very knowledgeable and did not pressure me into anything. He offered his assistance in helping me with all of the vehicles gadgets and anything that I needed to know or asked about. I thoroughly love my new 2021 Chevy Equinox. When dealing with Gary the F&I Manager, he was very accurate and very professional. He took his time with me and explained anything I had questions on. I believe this vehicle was sent to that lot just for me. I would highly recommend this dealership. Everyone was so nice and it was nice chatting with Glen (a High School Alumni).

De
Review №13

Great overall experience working with Broadway Automotive Manitowac! Sawyer is a outstanding salesman and would highly recommend him!!

In
Review №14

Broadway will be the only dealership I/family ever do business with! They are Phenomenal in every aspect. From being greeted at the door, to the kindest, knowledgeable and a no pressure salesman, To the overworked finance department. They are all dedicated in helping you get the vehicle you want. Josh A. And Alex E. Are the best! Thank you gentlemen.

St
Review №15

They listened to what we wanted in a vehicle and gave us options. We were able to test drive all of them to help with our decision. When it came time to close on the vehicle it was to our satisfaction. They took us to our vehicle, showed us everything about it, and helped with setting it up with the settings we wanted. This was our first time here to purchase a vehicle and would go back again.

Ja
Review №16

Just bought a new Z71 Colorado.It was a pleasure working with these people. If youre looking for a new vehicle stop in and see...Glen...Dan...Randy...all ready to go out of their way to help you get the job done!Thanks BroadwayJim & Nyla

st
Review №17

I indicated I wanted tires installed when I brought it in to be serviced. That did not happen. While doing the oil change, a multipoint inspection must have been performed because I was advised my brake pads were showing signs of wear, but everything else looked good. I was also given tire choices. I made an appointment to replace the tires. When I arrived at the tire appointment, I advised them to do an alignment if needed. At the end of the appointment, they indicated an alignment could not be done due to the ball joints being loose. I would need to replace the control arms, prior to an alignment being performed. Can you tell me why this was not seen during the multipoint inspection during my oil change?? Why were my new tires then installed without advising with me about this issue? Considering bad ball joints lead to uneven tire wear, I would consider it incompetence to operate a service department like this. Unacceptable!!

Se
Review №18

The Manitowoc Broadway is clean, and welcoming. I was greeted right away with a water or coffee when I walked inside to meet with Glen to try out a couple of Silverados. I found him to be knowledgeable and friendly. There was no pressure to purchase on the spot. I found the value given to my trade was reasonable. After settling on a truck I wanted to buy, we hammered out a deal both parties agreed with. Glen and the Gary were easy to work with. Upon delivery, again, Glen provided great vehicle information, and helped me out by finding the Costco documents I forgot to bring to take full advantage of that discount. Gary treated me with respect and information during the tedious task of signing and explanation of the documents. Gary also didnt try in anyway to pressure me to purchasing any extra warranties. That is something that I am grateful for. In past experiences, at other dealerships, this is not the case. Overall it was a pleasurable experience, as buying a new vehicle should be.

De
Review №19

From the moment of the first inquiry Glen had been nothing but responsive and welcoming. After an initial test drive of the car that wanted I pointed out some of the things (minor scratches) that I would want fixed in order to proceed with purchasing the car, and Glen made sure these things were taken care of. The entire group of salesman and everyone that works at Broadway Automotive were welcoming and really made my first car buying experience unforgettable. I would 10/10 recommend that if you are looking for a new car you go through Broadway. I will definitely be shopping here in the future, likewise for my family.

Mi
Review №20

Britt was awesome to deal with. He worked for me to get the repairs that were necessary. He kept me well informed on progress. I am very pleased with his work, and how well he took care of me.

Ke
Review №21

Easiest car Ive ever bought. I saw it online and contacted them for an appointment. Josh Avni switched his day off to see us. We were waiting for a settlement from insurance, but everything was set up and when we got the money, Chris at the dealership got us a great rate on financing. Would highly recommend them. Josh is friendly and knows his cars, but he was never pushy. He offered upgrades, but backed off when we said no. A great experience.

Jo
Review №22

Impressed by the consistent friendliness and thorough approach taken by entire staff. Sawyer H was extremely helpful and made our made our purchase transaction a pleasure. Finance mgr Gary was equally professional. Highly recommend.

Ta
Review №23

I felt the salesmen were relaxed and not all jumping on you for a sale. I was at others where they seemed to want to take a sale away from another employee. They were not pushy at all.

Na
Review №24

Everyone I deal with at Broadway is helpful, courteous, and listen carefully to my remarks. I have recommended your dealership to my friends.

Re
Review №25

Recently bought a 2022 Chevy Trailblazer from Amanda Beyer at Broadway Automotive in Manitowoc. A truly fine experience.....as always.We also bought a 2010 Camaro from Amanda just about a year ago!We had a lot of questions and Amanda answered them all. We wouldhighly recommend her and the team at Broadway Automotive, Manitowoc!

Ca
Review №26

Our 2021 Chev Equinox had a program issue, it received immediate attention and was repaired in an hour to include a car wash. Thank you very much!

Ma
Review №27

Best car buying experience EVER! Glen Hietpas kept an eye out for that perfect car for us knowing it would be difficult. No pressure; in and out! HIGHLY recommend! Every detail addressed with precision. We couldnt be happier!

Ro
Review №28

Broadway made the whole car buying process surprisingly easy for me. First, the website was easy to navigate, making it simple to research the available vehicles and contact a salesperson. The sales team was friendly, unexpectedly efficient, and very low pressure. I highly recommend Glen Hietpas. Financing was a comfortable process. They found a few great options for my purchase. And finally, when it was time to pick up my vehicle, it was detailed to perfection, all warmed up, license plates already on, and ready to hit the road. I will definitely do business with them again.

Ar
Review №29

Highly recommend Amanda, she made car buying quick and easy! Very satisfied with the car as well.

Br
Review №30

I really appreciated Broadway Automotive being able to work our 2016 Equinox in on short notice for service as we were on the road, traveling from Washington state. The problem with the emissions system that generated the Check-Engine-Light was fixed with no recurrence the remainder of the trip. Even though the Onstar Advisor told us the issue wasnt serious, it felt much better driving on our return trip not having the warning light illuminated!

Ge
Review №31

All areas where I was was very clean. People should be commended.

We
Review №32

They got me in quick to fix my tire and were very helpful and super nice! Very good experience!

An
Review №33

Superlative and Professional Service provided by Alex and Nick Emme from start to finish. We are immensely satisfied. Thank you. Ronald and Ann Marie Verlare

Me
Review №34

They are great! Helped me find exactly the vehicle I was looking for! Then they helped me get the financing I needed at a great rate when my bank turned me down. Will definitely recommend! Friendly and helpful staff!

Le
Review №35

We have bought several vehicles from salesman Mike. He now is manager and Mike referred us to Amanda. She did a great job when we bought our Buick. We have had servicing done and very pleased with them also.

Ga
Review №36

This vehicle buying experience was the least stressful I have ever had. I started shopping online for a vehicle. We found the one we wanted and requested a quote. Amanda Beyer got back to me within that hour and the next day I was scheduled for a test drive. Amanda worked on getting the payments to where I needed it to be. And about two days later I got drive a brand new beautiful 2021 Silverado off the lot. The vehicle was clean and had that “new car smell” that I was dreaming of. Thank you Amanda and the whole Broadway automotive group. Evert the financial guy was awesome too. He told me exactly what I was signing for and why I needed to sign for it. He was helpful and had everything ready for me as soon as I arrived to take the vehicle home. Thank you again!!!

St
Review №37

Very polite and helpful staff. I walked in knowing exactly what I wanted, and was not once pushed in a different direction like at some places. Sales staff jumped right into the paperwork as soon as I said I didnt need to look any further. Within 24 hours, I had my new vehicle. Will definitely be back when looking for our next vehicle! Thank you!

S
Review №38

Amanda was so helpful. Very knowledgeable about the Chevy vehicles. And its not too often you met everyone associated with the dealership. From the top, to closing and service department. Amanda also took the time to explain the insides of my vehicle from operating to Ontario. Setting me up with my heavy app. A great experience. This dealership is great. Thank you Broadway Chevrolet, Manitowoc.

Ro
Review №39

Everything went super smooth! Our salesperson Amanda was both extremely professional and knowledgeable about the vehicle we were purchasing. I would definitely recommend both her and the dealership!

Jo
Review №40

The staff was great. Service was quick. It was my first service there and I’ll definitely go back!

Kr
Review №41

Amanda Beyer was great to work with from the first phone call. Everyone was polite and inviting. Whole process went very well. Would recommend to others along with use in future with vehicle purchases.

ro
Review №42

Very knowledgeable team from start to finish. They all had a very welcoming personality, made the experience very satisfying. I would recommends this team to anyone.

Ro
Review №43

Rob, and his staff, did an excellent job. Very well satisfied. Thanks.

ka
Review №44

Amanda was great,helped me with the questions I had. Showed me all the new gadgets and how they work.Would work with her again..Thank you

Pa
Review №45

I was visiting Wisconsin from Michigan for the packers shareholder meeting. Never visited Wisconsin before. My GMC Sierra started flashing messages about problems with trailer brakes ( was not towing a trailer) and then when I slowed down my back brakes locked up. They the released themselves with large slamming noise. Definitely a problem and parked truck overnight at hotel Saturday night. Seemed ok Sunday but wanted to see if dealer could plug it in snd tell me if I had safety issues going on before driving to Green Bay first thing Monday morning. Guy I spoke with was super nice and said he was sure they could help. The two service ladies said different. Said out two weeks for service appointments and no could not plug it in to make sure was safe to drive but check Tso rivers Chevrolet. Maybe they could help but probably tei weeks out like them . They were zero help at all and I can honestly say I am so disappointed to be treated like this. Decided could not chance it going to Green Bay and drove home instead am now at dealer at my house in Michigan and just dropped it off. They were super nice as always. The way you treated an out of town visitor is shameful

Sa
Review №46

I have not bought a new vehicle in quite a few years. Amanda treated me with respect and is very acute in her knowledge of vehicles. I purchased my Chevy Spark from Broadway auto. Amanda showed me all the features of my automobile so I would drive safe. I also received congratulations from the manager and other departments. If you want excellent service...go to Broadway Auto. Thank you so much.

Wi
Review №47

I lost my brakes, towing my camper. I drove into Broadyway Automotive and they got me in right away and fixed my problem. I am very pleased!!!!!!

Ch
Review №48

I really appreciate how patient Amanda was with me as well as giving me the need-to-know points first when I only had time for quick test drives. I wasnt sure what I needed and she didnt push me along. Once I decided on a vehicle, all of my questions were answered. This was by far, the easiest car purchase I have ever had. I love my new 2021 Traverse RS.

Ha
Review №49

Engine light came on Called late Friday afternoon and got appointment for Monday. trouble was found, fixed and I was on my way 1and a half hrs later. Very pleased.

Sc
Review №50

Completely satisfied, all staff was courteous and helpful.

Ro
Review №51

Sawyer was great, he worked with us as we decided on a vehicle, never pressure, very accommodating

Ph
Review №52

I have always been impressed with my experiences at Broadway Automotive in Manitowoc. From the technicians to the atmosphere, all is excellent.

So
Review №53

New car purchase went fast and easy. Josh had gone above and beyond to find me the car I wanted. Financing department was quick and easy.

Je
Review №54

Working with Amanda and Gary was painless and very easy!

Da
Review №55

Everything I wanted done was done on time and to perfection. Always ready to answer all of my questions. Had work done in different departments and every one did there best to follow through. Excellent service. !!!

ho
Review №56

They were so great with me! I told them what I needed and they got exactly what I said! Easy and quick! Wonderful experience!

Su
Review №57

Five stars service over all stars says it all!! Very courteous staff, great work and friendly service over all.

Er
Review №58

Terrible experience! We broke down from Minnesota and they tried charging $1000 for a fuel pump. Then they said they could not diagnose my vehicle as the computer wasn’t working and they charged me for diagnostics anyways $120. Then when I said I didn’t wanna go forward with $1000, I asked him to take my vehicle out so I could come and get it and I am 5 1/2 hours away. They said it’s up on the hoist and their tech left and everything is locked up. I told them in the morning I did not want to move forward with it and I asked why they did not move it out as I asked them too. They told me that they had other people to work on first, but yet I was there on Saturday and it is now Monday and it’s still up on the hoist. Very disappointed and feel like I’m trying to be taken advantage of and robbed since I’m out of state and in a hard situation 5 1/2 hrs away!

Ka
Review №59

Everybody there is just so nice and helpful - I am happy to have them as my dealership!

Bo
Review №60

Devon had my truck in the shop to buff some scratches on time. It took the 30 minutes i was told, and came in less than the verbal quote i was given! Very professional. I am pleased with the way the door looks

JO
Review №61

Great experience buying our new car there. Big thanks to Amanda and the entire staff.

Co
Review №62

My car was serviced in a shorter amount of time than was told, everyone was very friendly and courteous.

Da
Review №63

Recent purchase was flawless !! My wife & I were completely satisfied. Amanda did a fantastic job & took the time & effort to explain & set up the vehicle features. Thank you. Ill be back !!

Ma
Review №64

I am extremely pleased with my latest experience at Broadway Automotive Manitowoc. I purchased a new car to replace one which had been totaled in an accident. Since the car with the options I preferred was not available in Manitowoc, I was very happy when Mike Wall found exactly what I wanted in the color I preferred. In a pre-purchase meeting he answered all my questions about pricing, discounts, fees, etc., and when I left I knew exactly what the car was going to cost, which was important to me given my situation. Mike was also very understanding and accommodating when I had to postpone the purchase date a few times when my insurance check was delayed. When the purchase was completed Mike took the time to explain the Chevrolet rewards program, set up the my Chevrolet app, and explain and demonstrate the new features on my car. He even helped connect my phone to blue tooth and connected me with an On Star rep. I am also happy with the financing Evert found for me; he obviously listened to my preferences regarding both interest rate and monthly payment. Devon, in the body shop, prepared the estimate on my previous car. He regularly kept me updated, took the time to answer all my questions and completed and forwarded the estimate to my insurance in a timely manner which I certainly appreciated. Everyone I worked with at Broadway was knowledgeable, friendly and helpful. I wouldnt hesitate to recommend Broadway to anyone thinking about purchasing a car.

Ro
Review №65

Buying our car from AJ (Alex Johnson) was a pleasure.we are very happy with the way we were treated all the members of their staff, especially Alex, Cassie and Sharon

Sp
Review №66

Sawyer did a great job. Answered all my questions. Returned my texts promptly. Went through everything on the new vehicle.

sh
Review №67

Folks are friendly and very helpful. Service is on-time and finished in time given. Excellent Service.

Fr
Review №68

They had what I wanted and delivered in a timely manner. The people I worked with were friendly and courteous and knew their business. I was thoroughly satisfied.

Be
Review №69

I found them very attentive to my needs

to
Review №70

Very organized and friendly. Everyone there made you feel very welcome.

Sa
Review №71

We drove all the way from Fond du Lac to look at a Terrain I really wanted. From the moment we stepped on the lot it was a great experience. Amanda was amazing to work with. She made us feel so comfortable, explained everything thoroughly and helped us through what could have been a major nightmare with our trade-in. We were very impressed with the service she provided that I felt went above and beyond. We would definitely go back when the time comes around for another vehicle purchase.

Do
Review №72

Friendly, honest, efficient and competent. They check all the boxes. Great buying a new car from them! Weve also used their service department for many years and never had a complaint.

Sa
Review №73

Very friendly and knowledgeable. willing to go out of there way to help you in any way.

au
Review №74

Very friendly staff, cooperative and easy to work with

Na
Review №75

They are friendly! Take good care of my car and explain things! On time!

ro
Review №76

Scheduling my service appointment was easy, Cassie greeted me when I arrived and my vehicle was repaired when promised.

Ma
Review №77

We got the best customer service from Alex “AJ”! He was very helpful and pleasant to work with! Very satisfied with the customer service we received.

Gr
Review №78

Mike Wall was great to work with--did a very good job with our first time car buyer, daughter. He was very responsive, and knew his information. Evert was great to work with on the financing side also. Thanks fellas--excellent experience!!

Ch
Review №79

Havent done much business with them other than buyout leased vehicle. Did most business with pietroskes

Bo
Review №80

Cassie was great, kept me updated and vehicle was fixed and cleaned when we got it back.

To
Review №81

Both Josh and Dan were great in helping my wife and I find the truck we were looking for and providing trade in and purchase pricing that were fair. Josh did a great job in covering the vehicle features at delivery and Alex was very helpful in discussing warranty options.

Ch
Review №82

We just bought a new Buick Enclave and Mike Wall and the rest of the Broadway team were excellent to work with. Very knowledgeable on the vehicle and equipment features. I was also very pleased with how they handled my trade in. I look forward to working with them in the future for my next vehicle purchase.

Ju
Review №83

Bought our Vehicle there Saturday (2-27-21) Glen and the rest of the sales was nothing but Helpful and willing to let us test drive multiple vehicles to see which on we liked best.Thanks Again!

CH
Review №84

Best experience ever great customer experience

Sc
Review №85

My son bought a 2018 GMC truck and the entire process was smooth, simple and pretty damn smooth.

Sh
Review №86

I was very happy with the whole process. Alex made all of the paper work quick and painless :)AJ was SUPER helpful with all of the questions we threw his way and very informative with everything I needed to know about my new Terrain!

do
Review №87

My salesperson Mary Stuiber was phenomenal. Unlike other new car purchasing experiences where the salesperson might have been young and inexperienced, Mary is a seasoned professional with a 10 score in customer service. Never once did I feel pressured as I was completely at ease even when she knew that I had a keen interest in the vehicle that I eventually purchased. She might have not known all the features & benefits of the vehicle that I purchased, but in areas where she was not sure, she took the time to consult with others to insure that I was 100% informed. I thoroughly enjoy honest and hard working people and she fit that to a T. Her colleagues including the finance manager and other professionals at the dealership took the time in a friendly & professional manner to serve me with what i feel was the red carpet treatment. This group should serve as the bar of expectations when establishing an enjoyable purchasing experience. I will certainly return for my next purchase,

fi
Review №88

My purchase was for my wife as a gift and the decision was made at the last minute with little time to spare. I notified Broadway Automotive that I would be coming in the next day and intended to drive the vehicle away that day. The team at Broadway Automotive did an excellent job of having everything ready and completing the sale, getting me out of the door that day with a vehicle. Couldnt have been happier.

Ma
Review №89

Ive been very happy with this dealership. Ive bought two Chevy Cruzes here, had service done here, and had my 14 Cruze repaired after a deer collision. When I bought the vehicles, Deb Kerr, the salesperson,was great to work with, and if I need to buy another Chevy Ill do it here with her. When I had service done it was done correctly and promptly. Their customer waiting lounge is nice. When I had the collision repair done I was thoroughly impressed with the quality of the work and the end result. 5 Stars!

Ju
Review №90

Everyone was courteous and helpful. Mary was wonderful to work with and answered all of our many questions. It was a very pleasant experience and we love our new car!

Al
Review №91

Words can’t even explain how amazing that service team is back there! So flexible with scheduling and fair pricing!

Ma
Review №92

When Checking with Amanda Beyer on the prospect of either buying my first lease veh. or taking a new lease, I found a new lease was in my best interest. The equipment upgrade on the 2021 Equinox over the 2018 along with the improvements were too good to pass on.

Mi
Review №93

It was great. I came in with a specific car in mind, and I drove out with it the same day. Everything from the negotiation to trade-in to financing was straightforward and painless. Im sure Ill be back.

Ma
Review №94

Very helpful, very nice, very expedient, very fair

Sa
Review №95

It was a pleasure working with Glen, right from the start he talked with me and found out what I was interested in and made me feel as comfortable as I had been with my lifelong Ford dealership. Just being a woman on my own and buying a car is challenging because some dealers dont treat you like a man when it comes to making a deal. I feel Glen worked very well with me and I happy with my new Blazer.

Ga
Review №96

Very pleasant experience. My wife and I waited in the waiting room and were very happy with the timely fashion in which everything got done.

Ki
Review №97

Josh was very helpful friendly people and got a good deal

Ka
Review №98

Amanda was awesome and very helpful from our first phone contact to teaching me about my new car

Ka
Review №99

One of the best dealership I went through, and always willing to help

Je
Review №100

Before buying my vehicle at Broadway I went to two other dealerships. I knew what I wanted and it was hard to find. Amanda was amazing at not only helping me tweak what I wanted to best fit me, she also looked to find that vehicle. I would highly recommend this sales, finance and dealership if you are looking for the personable attention when buying a new vehicle!

Information
28 Photos
100 Comments
4.6 Rating
  • Address:4000 Grand Ave, Manitowoc, WI 54220, United States
  • Site:http://broadwaymanitowoc.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 920-684-0224
Categories
  • Auto body shop
  • Chevrolet dealer
  • Auto tune up service
  • Buick dealer
  • Cadillac dealer
  • Car dealer
  • GMC dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8:30AM–3PM
  • Tuesday:Closed
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–5:30PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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